We've been renting at the Jarvis on the Lake compl...

We've been renting at the Jarvis on the Lake complex through First Community Management for about 7 months of our 1 year lease, and let's just say that that September 31st move out date CANNOT come quickly enough.

There's been a leak above our kitchen sink since we first moved in, and we were told by the tenant below us that this leak actually was happening this summer when he lived in the unit temporarily, and that he too informed both the direct landlord and the management company of the issue, but nothing was done. Emails upon emails upon voice mails upon voice mails and NOTHING will be done to fix the issue. FINALLY, more than two weeks ago at this point, Management sent a maintenance man over who cut a huge hole in the ceiling, dumped our trash bag on the floor, hoisted our trash can on to the counter and let it fill with water, and then draped a huge, dirty blue tarp across the counter surface, covering our sink. And that would be fine - if they had ever come back to fix the actual leak, or at least provide us with information about what is happening.

And what DID happen? First we were told that management had to "raise funds" to fix the issue, and now we're being told that they're "trying to get in contact" with maintenance. Yep, no sink and no updates for two weeks after seven months of dirty water spraying down and covering everything in the kitchen, including dishes and the floor. As for the initial delay, we were told everything from "it's too cold" to "it took us months to get a quota,"... but only AFTER the fact. Radio silence during the whole ordeal.

This is combined with the equally unsavory addition of the massive roach problem in our unit which has yet to be resolved - which, we're still not even convinced that pest control actually came. We asked for verification for a week straight, and, coincidentally, the day the maintenance man came by to finally start on the ceiling leak, my cat somehow to suddenly find and get stuck in a sticky roach trap... "a week" after it had been put down. Sounds like they tried to go the easy way to me and it back fired. And, yes, there are STILL roaches. Of course, they were super apologetic about my cat getting stuck in the roach trap, but when we asked for them to call the "pest control company" to ask if more traps were left, and if so, where - nothing. No response. We've asked to see the invoice of this service multiple times. Nothing there, either.

We've been working directly with Bob and Kymberly at First Community. No one answers their phone (it goes straight to voice mail at all times of the day.) I've explicitly asked Kymberly to CALL ME rather than send me an email several times, and she's straight up ignored this request every single time thus far. Email responses usually acknowledge part of our questions, but not everything. We've been getting the same non-answers for months.

Both the leak and pest issue are very normal, very fixable issues. I'm not upset that the unit has these issues at all. I'm upset that we have done EVERYTHING correctly in the process to getting these resolved, but First Community Management has dropped the ball every single time. It's beyond ridiculous.

Do not rent here. Do. Not. Rent. Here. September 31st... please come quickly.