I've lived in a property managed by this company f...

I've lived in a property managed by this company for over a year now and I've had nothing but horrible customer service when communicating with them. The manager for my building is never at her desk and doesn't call back, and forgot getting any help if you're in need of it urgently (like your only vehicle being trapped in the garage because the door is broke and you're trying to get your sick child to the doctor). They do tend to the building, such as cleaning and painting, but units are not always given acceptable notice of these events. That brings me to today where I had no idea window washers were coming because the notice was emailed to my landlord last evening and to me 2 hours before they came. I have 2 small children and don't get to my emails that fast, but anyhow less that 24 hour notice is not acceptable since they want to fine your unit if the work cannot be completed. I'm not sure what unit owners pay this company for upkeep, but if it were me I wouldn't be disappointed with their services.