This company manages my condo's HOA. In the 7 year...

This company manages my condo's HOA. In the 7 years as resident and landlord, I've had so much frustration, it would not fit into this review. I wish I could do something, ANYTHING to get through to them or the HOA board without them. They do not make any effort to communicate or provide service to the owners while charging outrageous fees. I always have to write multiple e-mails and call repeatedly just to get a rather casual response avoiding both the absurdity of the fees and their lack of communication.

Most recently, since their system could not send me e-mails which blocked me out of their online services (which I've made multiple requests to fix) - I had to call multiple times, write e-mails, and create another e-mail account eventually to fix this. Meanwhile I have racked up an outrageous $500 over little more than a year without a single phone call or communication. Despite their claim about mailing out a form each month, I have only received the ones I responded (repeatedly, I remind you) to. This is why we have e-mails and phone numbers as well.

The other negative reviews all make sense to me - I did talk to Michael one time who was very polite and attentive but did not really resolve the issue completely - he offered me a partial reduction. So now here we are again, and I have racked up some ridiculous fine with no responses... and the frustration continues...