We have been living in a building managed by first...

We have been living in a building managed by first community for ten months and there has been a problem almost every month due to poor maintenance. We are moving out after our lease expires in two months because of this company's poor services. One month it's the plumbing, next month it's the elevator or the laundry room being flooded because of the washers, not being able to use the fireplace for over six weeks, etc. At one point, they were investigating a leak coming from our unit which we had set up an appointment (we both agreed to 1pm) with their tech/maintenance personnel, only for him to barge in at noon using a spare key. I work nights so I was sleeping. If he did not have any bad intentions, why sneak in at the time we said my boyfriend is not around? I frantically screamed and he quickly scrambled out the door. Poor maintenance is one thing, but there is no excuse for poor communication or unprofessional staff. I came home from work one day at 6 in the morning to a smell of something burning. Naturally, i freaked out. We did not hear from the management as to what is going on, if there is a fire or what. We called the property management and were informed that "oh its just the motor for the elevator". Judging from the smell, it seemed like a fire hazard, yet we did not receive any notice whether we should stay put or evacuate until we mentioned that we will call the fire department to check it out and only then did they decide to take action. Recently, we have been calling their office to get more information regarding our fireplace that we have been unable to use for almost two months now only to be talked down to in a condescending manner and also get laughed at by their vice president, anne miller. We expected more professionalism with someone from such a high position, but I guess their rude, incompetent, unprofessional staff stems from their maintenance personnel all the way to the top.