Captain Green Solar

Amazing service, systems and attention to detail a...

Amazing service, systems and attention to detail at every level. Just been inspected and switched on. Brilliant and I have recommended to friends.

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I was referred to Captain Green Solar by a friend ...

I was referred to Captain Green Solar by a friend of mine as he was very happy with the team from Captain Green Solar. So I contacted them with regards to getting a Solar System installed. They supplied all the documentation which allowed me to make my decision. The job was booked in for the followi...

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Great service and top job!. Got up on the roof to ...

Great service and top job!. Got up on the roof to check it out!. Very neat. Thank you Captain green solar.

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Worth service I have seen.first they did make prob...

Worth service I have seen.first they did make problem for installing. After 10 month (August 2020) I found they did not install part of inverters. Wifi is missed and they don t cate doe it. I did contact manufacture and supplier for solving this problem and still they are working on it! Problem has ...

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I ordered a system. Paid a deposit. They never tur...

I ordered a system. Paid a deposit. They never turned up on the instal date. Ask to rearrange a new date, which I did, they called when they no showed a second time. I cancelled out. They whole process seemed poorly managed.

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recently installed in ballarat - couldnt recommend...

recently installed in ballarat - couldnt recommend more, very professional even if they where young. :)

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Easy to deal with. Prompt and helpful. On the da...

Easy to deal with. Prompt and helpful. On the day the team was respectful of our place and listened to our preferences regarding the panel placement and discussed alternatives and their pros and cons.

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Got a quote from 3 different companies. Captain Gr...

Got a quote from 3 different companies. Captain Green was in the middle with pricing, went ahead with them due to the excellent knowledge base of the Sales staff. Installation was done in 4 weeks without any hiccups. The electricians were professional and answered all of my questions. Would recommen...

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I did not install due to the advice by these guys....

I did not install due to the advice by these guys. I have significant Council restrictions and wanted to place solar panel on a certain side of my house. However, the guys in the Brisbane office advised me that it would not be value for money. When Council get their head out of their.... I will b...

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i would recommend captain green solar

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All went extremely well. I'm in remote NW Tasmania...

All went extremely well. I'm in remote NW Tasmania and despite me taking a long time to think, consider and reconsider, once I decided to go ahead it was a smooth and unrushed process. Everything went well and I believe I was given great advice and a good solar setup at a very competitive price and ...

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Exc product great service, credit where credit is ...

Exc product great service, credit where credit is due

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Very happy with the service received. All emails a...

Very happy with the service received. All emails and calls were promptly returned, turnaround time for installation was fast and pricing was very competitive.

Thank you Omalee from accounts who immediately arranged refund when I accidentally overpaid!

Overall great service! Would recommend!

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Customer service was excellent. Was kept updated t...

Customer service was excellent. Was kept updated throughout the entire process. The installers were brilliant and talked me through the entire process. Have recommended captain green to my friends and family

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Got my solar system installed. Good price and ex...

Got my solar system installed. Good price and excellent job. Impressed with the professional approach from day one. Thanks Captain Green.

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Installation was fast and professional. The insta...

Installation was fast and professional. The installation team removed our broken pool solar hosing from the roof and completed the installation within a day. Great job.

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Very disappointed with this company. Signed my co...

Very disappointed with this company. Signed my contract with them early Oct, was told take 4-6 weeks, but nothing happed before new year, although I have been keep chasing... at end they told me my roof if too high, I either to pay $600 more to get installed or cancel the order!!! really?! after t...

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After reading some less than happy old reviews I w...

After reading some less than happy old reviews I was a little worried ! I was contacted by Sam,advised when the install was going through (4 weeks from signing )the guys from bright earth electrical came up on the day and did an outstanding professional job of the install even in the strong winds we...

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Such a pleasant experience with the aftersales tea...

Such a pleasant experience with the aftersales team! My power bill have more then halved since installing the solar system. Thank you!

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Customer service is terrible. They missed to send ...

Customer service is terrible. They missed to send some important papers to my energy provider so I missed on all the feed from Jan to April. My energy provider informed me about the papers while updating my plan. Same story of providing a quick installation but awefull basic post installation servic...

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Had a great experience, excellent price, good sale...

Had a great experience, excellent price, good sales, management, installation. The system works, very happy.

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My electricity bills have gone up muh higher since...

My electricity bills have gone up muh higher since I put solar with this company . They did not even resolve this issue, when I called they asked f9r my bills and have never contacted me back nor helped me at all. Just ignored and disappeared. They promised they will help but did not honour their w...

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Thanks for a great job!!!!

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great company, fast, affordable and ethical. very ...

great company, fast, affordable and ethical. very rare in the solar game

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Super fast installation for us, From initial phone...

Super fast installation for us, From initial phone call to installation was about 5 days - Very easy to deal with over the phone and in all everything has gone smooth. Contractors fitting the system were super fast and professional. Adding to this review after 3 months from initial installation - ...

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Captain Green Solar installed a 10KW PV system for...

Captain Green Solar installed a 10KW PV system for us, very tidy and professional installation. Very happy customer!

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Fantastic people.

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Highly recommend these guys. Quick and easy to sig...

Highly recommend these guys. Quick and easy to sign up, paid the deposit and was installed the following week. The guys who installed were courteous and arrived on time when they said they would. Kept me informed of their progress via text message as i couldnt be home. All finished within 1 day. Ret...

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Amazing end to end experience with this company. T...

Amazing end to end experience with this company. The quoting process through to the installation has been fast and easy with great customer service.Would highly recommend Captain Green Solar to others. AAA+++

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Tony - great deal, great products, fantastic servi...

Tony - great deal, great products, fantastic service - Samil great install, quick & neat & Mohammed fantastic after sales service - very knowledgeable- from Peter on Central Coast NSW

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We tried one company first, they said it could be ...

We tried one company first, they said it could be installed but then the guys on the day said it couldn't, I got a refund. Tried Captain Green Solar and they delivered. From Andrew in the sales Team to then dealing with Samia in customer care for our state (SA), they have proved themselves to be a g...

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After multiple quotes I decided to call captain gr...

After multiple quotes I decided to call captain green I spoke with Damien Eades. He was very understanding and professional and made me feel comin my choice. Our system was installed within 2 weeks and the contractors they used were very professional as well. Damien called to check how the process w...

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Had a great experience with Captain Green Solar fr...

Had a great experience with Captain Green Solar from sales to installation. The Salesperson was very informative and helpful with any questions I had. I got two further quotes from others and one came back double the price of what I was quoted with Captain Green for a smaller system. They were re...

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Captain Green Solar was prompt with the service th...

Captain Green Solar was prompt with the service they provided from start to finish. Their electricians were courteous and more than helpful when they came on the day of installation. Would confidently recommend them to friends.
Big thanks to Damien, Dipti, Moudrik and his team.

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Had my system installed 6 weeks ago and have been ...

Had my system installed 6 weeks ago and have been waiting for a technician to come as it is not working correctly. Have emailed over 4 times and have been promised that a technician will come today and yesterday to make an adjustment to our inverter but another day has passed and once again no tech...

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Inverter failed

Inverter failed
said some one would come and replace 3 weeks later ,a inverter was sent via TNT, did not explain why
said some would come to install 3 weeks later no one has contacted me for install
just a rip off joint , do not trust , do not buy, only sells junk
going to contact Consumer affai...

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Fantastic experience from start to finish with thi...

Fantastic experience from start to finish with this company. The whole process was so easy, the sales team were excellent answering all my questions. The installation was a breeze, the panels look so neat and tidy on the roof. All for a great competitive price. Very happy customer and will be referr...

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Good solar 100%

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Very happy with the purchase. Great communication ...

Very happy with the purchase. Great communication and quick installation

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Top notch quality service and products, customer s...

Top notch quality service and products, customer service was very thorough, highly recommended

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We live at a little town called Molong in the cent...

We live at a little town called Molong in the central west and wanted to get solar on our roof so I called up Captain Green Solar and spoke to Damien.
I found his professionalism and customer service to be exceptional and so decided to go with Captain Green Solar to get our 6.1 kW system installed....

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professional service and quality products. Thanks ...

professional service and quality products. Thanks for your solar system.

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Quick installation, reasonable price, proper after...

Quick installation, reasonable price, proper after sales service so far like quick response on preparing forms to send to energy provider for digital meter.
What they did not do and I had found about it a year before was shades by trees nearby on my roof. They went ahead and installed and advised m...

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Excellent Service & product. Answered all my quest...

Excellent Service & product. Answered all my questions promptly and politely. Installation was done immediately. Very efficient and professional. All in all great product and great service. You cant go wrong with Captain Green Solar.

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Got 5.94kw system.salesman was great to deal with ...

Got 5.94kw system.salesman was great to deal with not pushy.took about 3 and half weeks from putting deposit down due to paper work etc.came out installed system nonprobs apart from arvo rain came back 2 days later finished system is great producing alot more than I thought and was told already got ...

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Extremely poor customer service.

Extremely poor customer service.
Had a 6.6KW system installed, there was no phone call prior to the installers turning up. Lucky I was home at the time.
System installation seemed to go well, although very little instruction or information provided. It seems that these guys are "Just" Contractors ...

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Very happy with Captain Green Solar. Jay and his o...

Very happy with Captain Green Solar. Jay and his offsider Josh installed my solar system last week. The guys went out of their way to make sure the installation was exactly as I wanted and none of it was a hassle. Jay suggested options which would increase the life of the inverter which was great. T...

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WARNING DO NOT DEAL WITH THIS COMPANY, Lots of pro...

WARNING DO NOT DEAL WITH THIS COMPANY, Lots of promises but communication or return phone calls are non existent.

I had used this company before to install a system a few years back and found them to be really good, sadly this time round has been the worst experience ever. After some delays, I ge...

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Very Professional, Can,t say enough about the comp...

Very Professional, Can,t say enough about the company as they made it very easy from the sales staff in Andrew to the customer Care in Ditti as well as all the installers as they were all so polite & helpful so i would recommend them to anyone wishing to get their solar systems with good value for m...

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Highly recommended. Very efficient. Aaron was gr...

Highly recommended. Very efficient. Aaron was great to deal with.

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Good price, fast install, We had the 6.6kw system...

Good price, fast install, We had the 6.6kw system installed for one month now, performing well, with the Jenko panels and growatt inverter, growatt app works well too. Highly Recommend captain green solar. Best production so far is 40kw in one day! 11 panels facing north 7 west

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Good pre-installation check conducted to avoid on-...

Good pre-installation check conducted to avoid on-site issues and prompt and reliable installation.

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It's been 6 months since I reported my panels have...

It's been 6 months since I reported my panels have failed - still under warranty! They have had 3 independent installers come to my house in Perth - confirm that the solar panels are faulty with snail trails on 17 of the 20 panels. Still I wait for Luke and others who all say they will get back to m...

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The guys from captain green were fantastic, on tim...

The guys from captain green were fantastic, on time, professional. They didn t charge any extra hidden costs, the product is exactly what they state they are going to give. The price was extremely reasonable compared to other companies. They placed the panels quickly and in the most effective place...

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Have used Captain Green Solar twice now and both t...

Have used Captain Green Solar twice now and both times have had a great experience. The boys knew what they were doing and were great in explaining it all. Would use again.

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No problems at all. They installed quality systems...

No problems at all. They installed quality systems, Sunny Boy inverter and Jinko panels. 6.6 kw system for 5400. I was so happy with their service, that I also used them again to install on my investment property. They use local contractors, so the work performed was a credit to the contractor -
G7...

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When the time came to finally install a solar syst...

When the time came to finally install a solar system on our roof the search for a reputable installer began. A neighour had had a good experience with Captain Green, so despite the -corny name, we invited them to quote. They inspired confidence from the first phone call, the price was good and ins...

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I got my solar system installed in June from Capta...

I got my solar system installed in June from Captain Green. They were extremely helpful during the sales/quoting process (especially Dominic). Installation was smooth and product was as described, previously another installer had told me it was impossible to fit this size system on my roof but Capta...

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Amazing service!

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I was impressed with the efficiency of the install...

I was impressed with the efficiency of the install team. I wasn't impressed at being rescheduled for installation 3 times. Still highly recommended.

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I recently bought a 10kw. I was asked to send phot...

I recently bought a 10kw. I was asked to send photos of the roof and my electricity box panel. I asked if photos i sent were ok. I was told great. Captain green then installed my system with as minimum of fuss. My concerns are. After installation i was informed that my electricity box panel needed t...

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Great company to deal with. Dipti was very thoroug...

Great company to deal with. Dipti was very thorough and extremely helpful with advise and design I now have a 7.4kw system comprising of 20 jinko 370 watt panels and a 6kw grow watt inverter.

Whilst the inverter is on the cheaper side of others it performs well and see an average of 25kwh per day...

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Excellent experience with Saad and his team from ...

Excellent experience with Saad and his team from Captain Green from start to finish, and i'm an extremely fussy architect who is difficult to please! They gave me an excellent price, products, service and installation. Osman from OJE electrical was superb on site. Highly recommend these guys.

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Recommended by the neighbours as they seem to have...

Recommended by the neighbours as they seem to have done nearly everyone s solar in our area. We can see why by the quality of work, speed of install and exceptional pricing. Really neat install and they were aware of now having panels overlapping roof lines as it doesn t look right . Couldn t recom...

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Very disappointed with our solar. We were hooked u...

Very disappointed with our solar. We were hooked up 4 weeks ago and they didn t have the inverter.(plus they failed to inform us that there was one less panel) So after chasing them for a week, they finally installed the wrong inverter, again hoping we wouldn t notice. Anyway they said that we would...

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Had my solar system installed a couple of months a...

Had my solar system installed a couple of months ago and I wanted to wait and see the energy generated. Very happy with my last bill, as its decreased by more than half of what is was!

Installers were very friendly and knowledgeable. Thank you captain Green

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Amazing customer service. Would definitely recomme...

Amazing customer service. Would definitely recommend this company.

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Great company! We have seen a huge reduction on ou...

Great company! We have seen a huge reduction on our bills.
We only paid $15 last month

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I do not recommend this company. They suppose to i...

I do not recommend this company. They suppose to install 32 panel but installed 31 panels. They sent general labour with no experience instead of professional and qualified tradesmen.
I asked them for licences and they became upset and left site on first day.
They made 1 month delay on their job....

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Captain Green Solar I would highly recommend this ...

Captain Green Solar I would highly recommend this company excellent price service and installation nothing was too much trouble well done every one we are now reaping the rewards of sunlight and solar Power

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I was very happy that I chose Captain Green to in...

I was very happy that I chose Captain Green to install my 6.5 KW solar system , from the initial contact to final installation was a very smooth and easy process . They answered all of my questions and concerns promptly. The accredited installers turned up on time and finished the whole job in arou...

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From the first phone conversation to Installation ...

From the first phone conversation to Installation Awesome service from Shayma and Colin, Best quality system installed also at a great price . 4 Weeks for Installation in Dubbo NSW

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Best service and great install team who did exactl...

Best service and great install team who did exactly what was required to install the solar on my roof in a certain way

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After having an issue with our solar inverter, Cap...

After having an issue with our solar inverter, Captain Green was more than helpful and was able to repair the solar inverter for free. Aaron the sales manager was incredibly helpful and we appreciate the long term support with our solar system!

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had a solar system installed recently and i found ...

had a solar system installed recently and i found that they offer the best value around! its a good quality system installed by professionals and great customer service
i am very happy with my captain green experience
and best of all i am now saving heaps of money on power!

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Good start with Sales team and Excellent end with ...

Good start with Sales team and Excellent end with installation team. Can't be happier than this. Installers provided me much more than promised by Captain Green. Especially Henry went to the length, to accommodate 9 panels on the northern side of roof by relocating Whirlybird and a pipe!! I can't ju...

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While your system uses reputable brands, it is pri...

While your system uses reputable brands, it is priced at the lower end of the spectrum. However, the quality of your installation workers was sensational - definitely '5-star'! Thanks for a great system that will not only be great for the environment but will pay itself off within 3 years.

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Had a solar system installed recently, great workm...

Had a solar system installed recently, great workmanship, polite and definitely recommend these guys

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Got around 4 quotes, they weren't the cheapest but...

Got around 4 quotes, they weren't the cheapest but I signed up with them due to them being established for a fair while. To my surprise a week before the installation I was offered a free upgrade to the ABB 10 from 8.5. The team that rocked up were great and explained every aspect of the system. Now...

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Good experience with Captain Green. Have used them...

Good experience with Captain Green. Have used them twice now. Knowledgeable and informative sales people who are not too pushy. Clear communications around the solar installation process, inclusions and next steps both Pre and Post Sales. Would recommend them to anyone considering solar panels.

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I had Captain Green install a 6.4 kW (24 panels) j...

I had Captain Green install a 6.4 kW (24 panels) just over 12 months ago. Installation was quick and all I expected at an economical price for the central west. (Orange)
After 12 months 365 days the system has generated on average 29 kW per day. Some days as little as 5 kW and many days at 45kw + ....

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Team is very patient and professional, especially ...

Team is very patient and professional, especially the installation team, super! Recommend to all my neighbours and mates

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Extremely frustrating to deal with Captain Green S...

Extremely frustrating to deal with Captain Green Solar. They tried to install less panels and, not the brand quoted and the process for warranty was unprofessional too. DO NOT DEAL WITH THEM

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Told my elderly parents and me that we had been ap...

Told my elderly parents and me that we had been approved for the government rebate, we didn't understand the process well enough, we were caught out having to pay the full amount. Captain Solar told us a number of times that we had been approved for the rebate over the phone. I am now trying to org...

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Ok so Wow. We used captain green for installation ...

Ok so Wow. We used captain green for installation on our local scout hall for 10kw. They installed it to the wrong meter and now we have had 6 months of payment to someone else on the other meter. The installation date was May 2019. It is now 1 year later and our system is still not connected. They ...

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Pathetic. Poor quality workmanship. No care taken ...

Pathetic. Poor quality workmanship. No care taken when installing- even sticker was put on crooked. Bernard Achampong- electrician did a dodgy job and captain green paid another electrician to fix his sub standard work (apparently not the first time) Might be alright with qualified electrician with ...

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Scammers. There are plenty of other solar companie...

Scammers. There are plenty of other solar companies out there. DO NOT USE THIS ONE. I was awaiting the panels to be installed for 2 months (it took 3 months to get to this point) to then receive a phone call stating that I would need to pay an extra $1500 to proceed as they had not installed the pan...

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Great company to deal with great service,

Great company to deal with great service,

Hopefully I can benefit now from some electricity savings , thank you captain green solar

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Very disappointing. I did not expect this level of...

Very disappointing. I did not expect this level of sub standard service. Every stage of my solar installation since I paid the deposit needed my follow up actually multiple follow ups. If I hadn't follow up then the solar wouldn't have been installed by them. Even now when I am writing this review I...

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I thoroughly recommend Captain Green the service w...

I thoroughly recommend Captain Green the service was top class the instillation team did a great job and the girls on the phones where fantastic. Thanks you Captain Green for a great price and service.

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I choose Captain Green Solar after a few compariso...

I choose Captain Green Solar after a few comparisons.I am confident of my choice mainly because of the sales consultant, SAAD who has been very patient with me and contactable ( I contacted him several times ) He explained to me all that I asked for and did assured me of the quality of the product....

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We ordered our System in July 2017 (6.48 kw). It t...

We ordered our System in July 2017 (6.48 kw). It took until December to get the installation completed but as we are in a regional center this is normal for just about everything unfortunately. The install was completed by Bilal and his team who were very professional and obliging. They fully cleane...

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Worst in Customer Service.....Most of the Customer...

Worst in Customer Service.....Most of the Customer Support staff sounds to be rude, more than 6 weeks to install.......Unless you chase follow up nothing happen.......Worst customer service that I have seen in Australia in the last 10 years.....No responsible person when you call thier office....!!1...

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No problems. Bit surprised really with all the hor...

No problems. Bit surprised really with all the horror stories you hear but it was an install in a house that had good access and they carried out the job with no issues. System seems to be working well. Neighbour has a microinverter system which we don't have but we seem to be getting similar daily ...

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Nepalese team are the best roof worker great !! Ca...

Nepalese team are the best roof worker great !! Captain green

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Very efficient service! The quote was competitive,...

Very efficient service! The quote was competitive, the work highly competent and everything ran exactly to plan. Highly recommended!

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Very efficient and professional service delivery.

Very efficient and professional service delivery.
I called a several Solar companies prior to selecting Captain Green Solar. I spoke to Matthew and he explained the process very clearly, gave me the pricing indication and sent me the quotation on the same day (unlike others who took around a week t...

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I CAN'T FIND MORE FRIENDLY AND ORGANIZED PEOPLE TH...

I CAN'T FIND MORE FRIENDLY AND ORGANIZED PEOPLE THAN CAPTAIN GREEN SOLAR STAFF. AND AT A PRICE THAT IS HARD TO BEAT WITH THE QUALITY AND PERFORMANCE OF THEIR SOLAR SYSTEMS. I HAVE NOW HAD THIS SAME COMPANY PUT THEIR SYSTEMS ON 4 OF MY PROPERTIES, AND I AM NOW SAVING THOUSANDS. KEEP UP THE GOOD WORK ...

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Recommended by over a dozen people at my place of ...

Recommended by over a dozen people at my place of work. They all had good dealings and were very happy with there installs.
Waited a few months after deposit for solar to be installed, but i guess it was christmas and they are very busy.
Slight miss communication with number of panels but very hap...

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Excellent service, punctual, respectful, very help...

Excellent service, punctual, respectful, very helpful explanation after system was installed, assisted in setting up app to see daily usage. Highly recommended....

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