This dealership impressed me the minute I walked in. I was not pressured by anyone and they let me look around before I started speaking to Mr. Steve Stoop about purchasing a pre-owned car. This was on 3/28.
Steve and I worked together via E-mail and a return visit on 3/30 to finalize the tra...
My salesman Adnon was fantastic! Everything I needed to understand about my purchase was presented in excellence! I love my car and my experience at Bell was awesome! The manager Joe was friendly and accommodating; also, the finance manager Shari was especially professional and helpful.
Absolutely disgusting service. Worst dealership I have ever been to. Beware of this place especially if you're a woman, they can make you feel intimidated. Every single time I walk into that place I have a horrible experience. My last experience was with a sales representative name Tom Henry. He ha...
We we're looking for a 2014 Audi Q5 lease and had decided on the premium plus package and we're looking for a black exterior and brown interior car. We had numerous offers from Paul Miller Audi and Meadowlands audi, especially form Paul Miler where they were offering us a cut price deal for a car th...
Love going to this dealership to have my car serviced. They always take care of the customer and are very courteous. Definitely recommend booking an appointment by phone or on thier website if you want a loaner. Great place.
While closing the deal on a car, they took the vehicle to get it filled up with gas and kindly broke the gas cap and completely kept silent about it even before everything was signed for altogether. Be vigilant with these people, they were horrendously bad with being up front with their policies ri...
Extremely unprofessional & dim salespeople. I scheduled a test drive for a SQ5 and came into the dealership. The individual I spoke with was busy which is fairly understandable, so another salesperson assisted us. Apparently it took them 15 minutes and they could not find the key to their own car wh...
We leased 2013 A4 from Adnan at Bell Audi. He was easy to deal with and gave us a good price for the car. I would highly recommend him. See you in 3 years Adnan!
Initially started off the communication with Bell Audi by checking their website and gave my info. Pretty soon I got a call from Adnan and things started rolling as I wanted. Annan was very professional and was a pleasure to work with. He provided all the info throughout the car buying process and w...
This was my first time buying a car and I was convinced that I would be swindled because of my lack of knowledge with automobiles. However, I felt as if they cared at Bell Audi. They make you feel comfortable and they will work with you. The facility is beautiful, but the service provided by Carlos ...
I am sharing a very pleasant experience working with Kim and her manager Keith at Bell for my new Audi. The professionalism and customer orientation to make everything possible for the customer is beyond superlative. Kim worked with me on my needs for about 3 weeks to ensure all my needs are cap...
I recently purchased Audi Q5 at Bell Audi and my experience has been great. Steve Stoop was very courteous and helpful. He was able to locate the car with all the exact options we need and offered a good deal on it. He also explained the car features before I drove off. Excellent customer service an...
Very good experience . Based on some posts from Audi forum -i Came all the way from Albany,NY to purchase Q5 and they offered me a good discount. I went to 7 other Audi dealerships to see if they can beat the price but no one did.
7/4/18: We bought a CPO 15 A3 in June of 2018 and it is running great! We got a very good deal on it as it was less than $20k. The manager was nice but wasn t very eager to negotiate on price. Our salesman: Adam was very knowledgeable and patient. He was not pushy at all and tolerated our indesiciv...
Timor gizmen was amazing! He called me on time, when I arrived he had my car ready. He answered all my questions, was patient with all my requests, concerns, and needs. I highly recommend his service, go talk to him at bell Audi!
Good inventory of certified vehicles, clear and competitive prices. Michael Simone helped us and provided excellent service (would recommend using him).
Amazing experience of getting a new Audi Q5. Stuff is very friendly and honest about numbers and breakup specially Andrea Nieves and Andrew. Highly recommended!!!
I went to Bell Audi looking for a Q7. I purposely didn't dress well to see if they would help me or not. My salesman Aubrey Brandt promptly greeted me. He went over the vehicle features that I asked about, and let me drive the car for an extended test drive. Although I didn't get the price I wan...
I just traded in my Porsche for an Audi and my salesman Rami Ayyash made it an even better experience when he made sure that I understood all questions or doubts that I made have had. My experience with Audi I have to say is one that i do not regret. Thank you Rami Ayyash.
I am not a big fan of the whole car buying experience but working with Bell Audi and specifically Eric Schiffman was an incredible experience. He truly went above and beyond any expectations I may have had and I will remain a loyal customer to this dealership for as long as I lease/own an Audi. I ca...
Go here and ask for Aubrey Brandt. Most knowledgeable and professional sales person I've ever dealt with. Great experience from start to finish. Also doesn't hurt that I love my new A4.
Great experience at Bell Audi. Was assisted with my vehicle purchase by Kevin O'Connor. He made the entire experience easy and worthwhile. I called several other Audi dealerships in the area and Kevin s knowledge and professionalism, along with the great selection at Bell Audi, was what brought me t...
Everyone in service is extremely knowledgeable, friendly and reliable. The entire showroom is set up so you can get the best experience from the moment you open the door. There are so many different models in this product line that define success which make the Audi name a step above the rest.
Would never go back, real slimy salesman, and my opinion is same for management. Was told my credit was bad, obviously 855 was great to buy a Range Rover. Too bad boys!!!
A few weeks ago, I had the pleasure of coming in to Bell Audi and test driving the Q5. The salesman, Gregg Harris, was phenomenal. He was very polite and friendly, and extremely knowledgeable about the vehicle. He took me for a very thorough test drive (which I especially appreciated) so I could ...
If you are thinking of purchasing a car from Bell Audi, I worn you that they are terrible in almost every way. First of I purchased a car and traveled down from New England. I did not receive my registration until 4 MONTHS after my purchase. It took constant calls to get ahold of anybody(at least 3-...
They do not greet or assist blacks. I walked through the dealership and no one said anything and when I brought it to their attention they still did not acknowledge or apologize.
Follow Up: Hello, Thank you, I ve attempted to call the phone number provided however it appears to be non-working. ...
I love Bell Audi! I happened upon it while car shopping with my wife and didn't realize what a gem it was. Andrew did not make me feel like he was selling me a car. He was inviting me along for the experience. He and Barry worked hand in hand to make the transaction seamless and I am the proud owner...
My Q5 s computer need a quick reset after a flat tire. Bell Audi quickly took care of it while I waited. Thank you Craig Hewit for making it happen. I sincerely appreciate the excellent customer service you and Bell Audi always provide me.
The sales and service departments both very efficient and friendly. A fantastic dealership to work with, across the board, 5 stars! Plus love love my Q5 !
Great sales experience with AJ. Made the deal totally worth while. He was thorough and honest. The process was smooth and time efficient given the type of purchase. Anthony Valentino did a fantastic job offering me honest deals and detailed information. Overall pleasantly surprised with the positive...
Experience with Bell Audi has been pretty smooth, easy & amazing. Particularly, Carlos was very efficient & pleasant to work with. He made sure to get the best possible deal. Was always available throughout to advise us on any query/doubts even during the late evening hours. The team @ Bell Audi i...
In January of 2015 in needed to get a replacement for my A6 4.2. I loved that car but it was time to update. Adnan at Bell Audi helped get a test drive of the new A6 3.0T with the sport suspension. After driving that car getting it with the sport suspension was a must for me. I was happy that I w...
Just got my new car here recently, very good experience, Kimberly Medina is the best sales I every met in a dealership, friendly and extremely helpful, and the whole process in Bell Audi is pretty easy and efficient.
Great overall experience!!! I met Marc Levine in in 2011, when he sold us an A4. The salesman Marc was very friendly and helpful when it came to what I was looking for. Now I bought an A6 from Marc again. He was knowledgeable and took the time to explain everything. Mark was on top of every detail ...
BUYERS BEWARE!!! This dealership is the absolute WORST and will leave you with a car that your making payments on but cant register or drive it! The dealer will keep you completely in the dark as to your cars current ownership status and will treat your lending institution the same exact way. I p...
I had an awesome experience with Bell Audi. The service was prompt all questions were answered and the service associate was very friendly and helpful.
I went to Bell Audi to lease a Q7. My salesman was Adnan and he made the car buying experience a real pleasure!! It was hassle free and no pushy sales tactics..it was as easy as walk in and walk out with a brand new Q7. I would recommend Adnan and Bell Audi to anyone who is looking to buy a car!! Th...
Jason was very personable and easy to deal with. Jason was knowledgeable and helpful in helping us getting acquainted with all aspects of our car and the purchase process. We had an excellent experience dealing with Jason Skolnick.
This is current situation of my vehicle. Worst service ever, I initially have send the car to get new tires payed in the 3K price and my car was never the same. Every month I had to send the car back for something until recently they broke the steering column, the only problem that was there was tha...
Excellent customer services, I dropped my Audi for recall, they did complimentary free inspection and apart from that mechanic send me recorded video of complete inspection,
I always have a great experience with the service department team. Craig was my service specialist. He was a pleasure to work with. Craig kept me informed and followed up every step of the way with my repair. I appreciate exceptional customer service especially during a costly repair. Craig and his ...
We were in the market for a car to drive on the weekends and visit friends and family. We saw a Certified Pre-Owned 2018 Audi Q5 Premium Plus on Bell Audi s website. The SUV checked all the boxes but we had a few questions. We called Bell and ended up working with Ajay. Ajay was super helpful, q...
My family and I went to see about a used Audi, 2012, at Bell Audi. The salesman Bill was great. He kept us posted on the status of the car as well as similar cars in the inventory. The drive was about 75 minutes away. A couple had came in and was looking at the same car. Bill knew how far we were d...
Do not buy a car from here they do not stand behind their product. Sold me a car with breaks that squeak louder than a toy mouse, and refused to service my breaks even though I made them aware less than a day after purchase. My breaks were squeaking off the lot, and they told me it was normal and to...
I had a fantastic experience of buying 2014 Q7 from Bell Audi last week. Muhammad Adnan was very professional and courteous throughout the process. He was diligent in locating a car with the specifications I wanted. I would definitely recommend this dealership to others.
I recently purchased my second vehicle from Bell Audi in Edison. In November of 2009 I purchased my 2010 Ibis white Audi S5 and in September 2012, a Panther black 2013 Rs5 from Albert at Bell Audi. Although there are closer Audi dealerships to where I leave, I ve always been treated with service t...
I recently purchased a certified pre-owned Audi from Bell Audi. The showroom and service area were really nice, very clean and well maintained. We worked with Marc Levine who was very knowledgeable about Audi and the specific model we were looking to purchase. The test drive was especially fun th...
Made an appointment for some warranty service, work was done quickly while I waited. I thought it would take a lot longer than it did but it didn t. I was very happy about that.
I bought an A6 here after buying an A4 from a different dealership. Bell Audi is different from other dealerships in that they are very low pressure, and they still remember you after the sale is completed. That was a selling point to me b/c there is always an extra question you want to ask. Salesma...
I'm sure this is not the experience that everyone had. But, this is what happened with me.
I had a very bad experience with Bell Audi. I never going to visit this place again neither going to recommend to anyone. I went to buy Q3 and test drove 2021. I felt good and finalized the car - here is th...
The entire experience was A+! Most thanks to Ashley Rosario who is a superb salesperson as well as Andrea! You made car shopping a pleasure! Thank you!
First time Audi owner and first time having my oil changed. When I pulled up... I was greeted by Craig. Super friendly... professional and helpful! Overall energy inside of the building was warm and welcoming! I ll definitely be returning to this specific location for all future maintenance. I was i...
My son was about to buy this car and we suppose to pick it up today. When he got there, the car was sold to somebody else. Moshe said he has a similar car and he can give it for the same price. When we saw the car it was $1500 higher than the original car my son wanted and the used car manager gave ...
We leased a 2015 Q7 from Bell Audi. This is the second Audi that we have from Bell Audi in the last 5 years. The experience with the dealership has been stellar! Muhammad Adnan, the sales rep was fantastic to work with. He put in a lot of efforts to make sure that I have the best deal possible and a...
This is the third vehicle I have leased from Bell. Timur was great. He found the color and interior I wanted and personally delivered my vehicle to me. It was a great experience!
I am very happy with leasing my 2021 Audi Etron SUV at Bell Audi. Christine Carroll, the sales associate, who is very knowledgeable and professional helped me throughout the whole decision making process. She followed up and answered all my questions even after the deal. Frank Conte in Service di...
Unproffesional front desk and very unorganized. I called Albert over an hour before my driver arrived to pick up a car from a customer. They said the car would be ready, and had my driver waiting for 3 hours to pick up a car.
Had a most and extreme dreadful experience. The sales person (respectfully, don't want to post one's name as not worthy of posting it) was simply treating me like apathic; that I had no experience/taste with new cars, making remarks like I can't afford the vehicle from this dealership, lampooning, i...
In July 2017, I bought a 2017 Audi A4 P+ from Bell Audi. A couple months later, I was thinking I should have went with the S4 instead so I decided to see what my options were. Found a good deal at another dealership and after negotiation, I was advised that my vehicle had damage. After some back and...
I strongly recommend asking for Kevin when purchasing your next vehicle from Bell Audi. Kevin is attentive, determined to take care of all of your needs, very knowledgeable, informative and his customer service is a 10 out of 10!!!
I came into Bell Audi to window shop and left with my dream car...
Salesman Timu is great! Knowledgeable and patient. Doesn t play around with numbers when it comes to time to do the deal. Everyone I dealt with was polite and professional. A++
Ryan Schmidt best salesman I have ever bought a car from. I live in VA an I had faith in Ryan and bought car without test drive ,without veiwing car and when car arrived in Va, it was everthing Ryan said it was No disappointments. Iam truly a happy customer . Thanx to RYAN SCHMIDT an BELL Audi.
Great dealership and service. Carl Prince and the rest of the staff was really helpful and made sure I left the with the car I wanted. Would highly recommend Bell Audi!!
Beautiful facility. Christine the salesperson was a pleasure to deal with. The reason for three stars was the very poor and frustrating buying experience. The GM and finance Dept messed up the deal and showed me the incorrect numbers 3 times. I can t say it was on purpose, it just felt like they di...
this place had stellar ratings, so i came here for my new car lease. kinda regret it now. here is why: -they said the car was new and only had 25 miles on it. i looked at the car and it seemed fine. but i didn't look at the odometer. after i signed the paperwork, it turned out it had 200+ miles on ...
I would highly recommend Bell Audi to all, and be sure to ask for the phenomenal Marc Levine! My family and I had such a wonderful experience buying my first car from start to finish. Marc was such a big help. My family is new to driving the Audi and his knowledge, enthusiasm, and professionalism wa...
Saleman harassed is over not wanting a car that was falling apart we told him we where looking for something in a higher price range, on the way out we found out it was his personal vehicle would never go back
the absolute WORST!!! your salesperson literally forced $100,000.00 to walk out the door. May 26 2016 my wife and daughter came in to look and purchase a vehicle, she didn't know which audi but had decided on an audi. The sales person was arrogant, gave her the impression she was waiting HIS tim...
this is my second visit with Bell Audi. my first lease was up. Muhammad Adnan was my salesperson and leased me another A6 . He did a great job. He was very familiar with the vehicle and how it compared to others in the same class. Bell Audi is a great dealership. Very helpful and took care of everyt...
Recently I was purchased Audi Q5 2015 from Bell Audi Edison. The sales person Mr.Adnan is very customer focused and knowledgeable.From Day one he was explained to us each and every details of the vehicle and service details. We are very happy and impressed with his services.