Bell Audi Reviews

Impossible to get an appointment for anything. I called over 10 times one day and no one picked up then I continuously called days at a time. They would transfer me to repair department and they wouldn t pick up. Finally I just showed up randomly and I stood there for 20 minutes before anyone asked if I had been helped. Ridiculous!

Very good experience with Bell Audi!
Adnan helped us in getting a good car within our budget and ensured that the overall process was smooth. Thanks a lot Adnan and Bell Audi team. Keep up the good work; we'll definitely look forward to refer you.

My Salesman Steve Stoop was wonderful to deal with. I have purchased many cars from Bell Audi and I just wanted to reach out and let everyone know what a pleasure
he is to work with. Steve has helped me for the past three years and I appreciate his knowledge and follow through. I keep coming back to Bell Audi because of Steve and Peter's customer service. Thank you Bell Audi.
Lorin & Yossi Shlang

Want to thank our guy Ajay for helping my family out alot in purchasing a vehicle. He was very helpful. He was literally running to show us all the specs of the cars they on the lot. Finished the deal in one day even called me twice to Thanks us. Recommend him for any purchase or questions you have on Audis 10/10. 5 stars!

I worked with Emily on the deal. She was absolutely fantastic. She did everything for me in getting the deal done, even getting the car gassed up and putting on the plates. The price was the price, the price was fair and reasonable. She explained everything and was awesome.
She really took the time out and showed genuine concern and care.

Everyone from the receptionist to the finance staff were incredibly professional, personable, and there to help. I had gone to ten other dealerships before I bought from Bell Audi, and I have to tell you, none were in the same league. I would only buy from Bell from now on.

Moshe was attentive and informative and took care of all our needs. Albert was warm, welcoming and accommodated all our financial requests. The entire Bell Audi experience was at 10 score and we are extremely pleased with our new purchase. I highly recommend this dealership for all Audi services and needs.

Ben (sales), Barry (finance) and Albert (manager) were great. Very honest people.

Great service! I recommended this place to bring your car

My experience with Bell Audi is great, First thing I notice with this company the understanding of customer satisfaction and reliability I also recommend if you want to deal with Bell Audi log on and ask for steve stoop who is reliable sales man, trustable and keen to finalize deals in a professional win-win atitude

I drove over 2 hours to Bell Audi from Maryland because they had a Certified Audi A5 Sportback at a great deal. When I got to the dealership I was not disappointed! I worked with Kevin this past week to get the process started, and he kept me in the loop the entire time leading up to my appointment day. Kevin is very personable and made me feel at ease, as well as being very informed about Audi products. I can honestly say this has been the best car buying experience I ve had and I m totally in love with my new car. I certainly recommend Bell Audi as a dealership, everyone was kind and made you feel comfortable. Also sending a shoutout to Andrea in finance.

Thank you Bell Audi!

Pretty good service. No pressure from salesman to buy the car. I gave 3 star because sales want to close the deal on the same day and did not go through with the customer showing details of new features that are available in the car. Need to improve better customer service when delivering the car.

Jason sold us a wonderful vehicle, its stunning! Price was more than fair with a fair trade value. Stress free and professional. Barry in finance got me a great rate with non nonsence and the car was detailed to perfection. A perfect experience!

The service adviser is knowledgeable and meticulously observed the recommended measures for covid 19

Visited Bell Audi, looking to lease an A4. After a few minutes at looking at the showroom models, I sat down with Steve and reviewed all of the leasing options. Steve was very helpful in explaining, in detail, on everything that I needed to know about the car. I've leased many cars in the past and have spoken to many sales reps. I cannot remember the last time I had such a good experience with leasing a car. Bell needs to add additional rating stars above for reps like Steve.

Terrible. Terrible. Terrible. The salespeople are a nightmare. Managers are rude. Timor, the salesman is especially rude, aggravating, and a generally unpleasant person to work with. Spend your money elsewhere.

This is the third A4 I have leased from Bell Audi. They are always professional and courteous. A pleasurable experience with every transaction!!

I recently had the privilege of working with Mick Hadman while buying a preowned Mazda CX-7. The car was in pristine condition and was exactly what I was looking for!
Mick was a true pleasure to work with and held our hands throughout the process. He really went out of his way to expedite the buying process and find us the best financing possible!
I will definitely return to Bell Audi when the time comes and will be sure to refer everyone I know to Mick for the same exceptional service!

I walked in just planning to look at a few cars but ended up leaving with a Q3. Thanks Max and the entire team.

Contacted the dealership about a certain car I had been looking for for years. Was contacted back by someone who seemed like they wanted to help me even when I explained I was serving overseas in the middle east. Was told they were going to take pictures and a video of a drive for me and would be right back, fast forward almost a week later and I've received no replies after contacting them multiple times expressing my interest in doing a deal with them. Would not do business with them, complete lack of customer service.

Great customer service in both the sales and service departments. Ajay in sales was extremely helpful, he considered all my needs and helped to find the best vehicle for what I was looking for. The team at Bell Audi and Ajay also were great with resolving minor concerns to make sure I left the dealership happy. Keep it up.

Very bad dealer I was in there the beginning of December the sales rep told me give me your information and I'll call you when the new a4 is here to drive it and all this never got any phone calls or emails I was just in there today just finish from work I do construction so I look dirty so when they seen me no one would come over to help me all sales raps where just standing there they really judge a book by its cover made me feel uncomfortable so I just walked out I think your only post to get one chance but I thought I could walk in and maybe it would be different from the day I went in December but it ant I would drive past this dealer and would be willing to drive 20 miles to the next and I was highly recommended this to any one els I am really disappointed

It was a great experience! Guy was very knowledgable and friendly. He was able to quickly answer all our questions and get us to test drive the vehicle we wanted and all other necessary services were performed in an effecient and timely manner. Robert was amazing as well and thoroughly and clearly explained all our contracts and documents. Audi had exactly what we were looking for. Their inventory is extensive.

Could not be happier about my experience with Marc Levine at Bell Audi. He is extremely knowledgeable about all models and very enjoyable to deal with on a personal level. When I arrived from NYC to pick up my vehicle he met me at the station personally to give me a ride to the dealership. He is 100% dedicated to the highest possible level customer service and it shows. The lease process was extremely efficient as well which highly impressed me. Employees at this dealership are well trained and it is managed & run very efficiently. I highly recommend seeing Marc at Bell Audi as you will not be disappointed.

Best audi dealer! I literally live 5 minutes away from the dealer in secaucus and drove all the way to Edison to buy my second audi. My sale person Luigi and Ryan were very patience and helpful finally getting me the best deal the worked for me.. Will definitely recommend this dealer and this guys to anyone.....

Clarence Evans was an absolute pleasure to deal with. He was so accommodating and helpful and expedited the process of getting my new beautiful car. I will recommend him to family and friends and look forward to doing business with him in the future.

Bell Audi is hands down the best Audi dealership within the NJ/NY area. Andrew Dash delivers five star service. Our whole experience was exceptional. The entire staff was extremely friendly and accommodating. We absolutely LOVE our new SQ5. Andrew guided us along the way to ensure we found the perfect match for our needs. Highly recommend!

I have been coming to bell audi over a year already! It started when my car got stolen and they made it better than before! I now own 2 audis and drive 45 mins JUST TO COME TO BELL! once they know you i assure you they will take care of you everytime. My go to guy is NICK! Nick from service is the man and i have literally called him a million times this past year with questions and concerns lol he always helps me and gives me advice as if its his vehicle. If you are a loyal customer they do whatever they can for you and i have always gotten a top notch loaner vehicle as well. Love this dealership service department is amazing!

We did not like overhearing the sales manager berate the salesman for being there with us after closing!

They took care of the issues my vehicle had and they were very helpful

Salesman who answered the phone was very rude and impatient. I wish I could remember his name, because I'd love to roast the guy. Sounded like he was on the TV show Jersey Shore.
I didn't know the stock number of a car I was calling about so he just blurted out "hold on" while I was in the middle of a sentence. No one ever picked back up. The second person I talked to after I called back was better, but not knowledgeable. How can you not know basic specs of an Audi when you sell them?
The owner of the business needs to know that his employees are costing him money, as I am picking up an A6 from a different dealer today.

Great and timely service. Tom Henry was professional and friendly while making my service requests an easy process. Would definitely recommend and look forward to getting my car serviced again in the future.

Excellent Car Service provided by Craig at Bell Audi.

Very much appreciate valet service in view of need to remain at home.

Jason gave great numbers. Clarence sealed the deal. Overall, good shopping experience. Honest from beginning to end. No crazy dealer fees! Car is riding really well so far. Thanks Bell Audi!!!!!

Very Good Experience/ Excellent Service from the Internet Sales Manager and Audi Brand Specialist that worked with me.

Three years ago we went to Bell to look at the Audi A4. We wanted a specific color and the salesperson at Bell was not able to get this for us. We ended up purchasing the vehicle at another Audi dealer, but serviced our car at Bell. I was always completely satisfied with their service, so when it was time for my lease to end, I decided to revisit Bell. Steve Stoop introduced himself to us and asked what we were looking for. We told him our story and he was more than eager to get us to purchase at Bell. He was not pushy, he listened to what we wanted and ultimately he presented us with an offer we were delighted to take. I would recommend Steve and Bell Audi to my friends and family who are interested in purchasing an Audi. Job well done Steve!!

Absolutely great customer service, Kevin took great care of, very down to earth and straight forward. Holds great conversations and is very considerate. Will definitely continue to do business with BellAudi I the near future. Thanks guys.

I worked with Mr. Abojabara (Moe) and he was very knowledgable and provided the best customer service I have experienced in a long time.
Would highly recommend to family and friends looking for a vehicle.
Along with Moe, Bell's customer service is top notch.

I love the service, only place we like buying cars. Just bought one for an excellent deal

Be aware...I went for a recall and they charge money for no reason and insisted on the charge. Then the claim they did something else that I did not authorize..awful. do not go

Great experience buying my first Audi. Jason made the process easy and I was in and out within an hour. I highly recommend this dealership. I ll be coming back for more.

Had a great experience at this dealership. Large inventory and competitive prices. Importantly, Luigi was fantastic. He even went to the store and bought flowers for me while we waited for the loan officer.

I went to Bell Audi and the experience was awful. I walked into the main area and nobody would ask if i needed help. I had to walk in and out of the place 4 times just for someone to ask if i needed any help. I ended up going to BMW up the street and bought myself a beautiful M3 .. Worst experience ever at Bell Audi. Very unfortunate.

Here after 3 years to return the lease. They were great then and they are awesome now. I doubt you would get white glove customer service at another dealership. If an Audi is what you are looking for, look no more!

We bought our Q7 from Greg Mills at Bell Audi and had an amazing experience. There was absolutely no back and forth rhetoric with regards to price and based on my prior research we got a better deal than even we expected. According to my wife, "He was really easy to work with and always had a great smile." He explained the car features in detail and went over and beyond helping her set up all the great perks this car has. We would recommend Greg and this dealership to everyone!

I was directed towards Bell Audi through a friend and introduced to Steve Stoop from my contact. As any other car buying experience, there are some hassles and haggling required to get the best price possible. Despite a few disagreements and miscommunication, I ended up with a GREAT deal and became a happy new audi owner. Being about an hour away, Steve patiently dealt with me over the phone until it came to the day I went to pick up my car. The price was so good that my local audi dealer sales manager (Mike of Town Audi of Englewood) told me to stop being sarcastic and to come in for a GOOD deal. Who's laughing now? Bell Audi has great service and I got a great price. Thanks again for everything Steve!

Bell Audi of Edison offers the best customer service I have ever received from a car dealership. Their staff is always super professional, extremely thorough and go above and beyond to satisfy the customer. I enjoy dealing with them.

I bought a CPO from this dealership 2 weeks ago and am overall pleased with my car. It disappoints me that the GM would not do all he can to keep his leading salesman. I've found some blemishes in the finishing of my CPO and I know my salesperson would take care of the issues for me. I do not have confidence in the customer service and would not recommend this dealership without that confidence.

All great managers know that their greatest asset is their employees. To not support the employees that are most adored by the customer insults the customer and says that the management does not care for the quality of service after his/her check is cashed. This dealership will have a lot of work to do if they are to patch their relationship with this customer.

Pleasant experience from start to finish. Staff was courteous and professional. Will be doing all service for my A6 here.

Bell Audi is probably the best Audi dealer I have ever dealt with. They are very professional and attentive. Their certified cars are all in excellent condition. Go see Moshe Cohen.. He's very attentive, patient and welcoming.

Liar's.....play games with availability. Called ahead said the car was there to see. And of course no one knows where the car is! Amazingly it was sold......No Good!!!***#@@

I went to Bell Audi to look into buying an Audi Q5 SUV. The sales representative who helped me, Muhammad Adnan, was very helpful in guiding me through the process of selecting the features that I would actually use, getting familiar with the cars handling and driving experience, as well as setting up the financial plan that I could afford. He is open to negotiation, which I like since I always try to get a better deal. In terms of paperwork and helping me switch my car insurance to my new car, Muhammad was did almost all of that for me, which I appreciate.

A New Owner of Audi. My experiece has been great.Thanks to Adnan for converting me into an Audi Owner. Adnan was understanding of my need and in the end it was fruitful.

Service was explained, work was done in short order, and staff were very professional

I went in no one welcome us and I saw the car my self there 10min no one came. I directly went to Mercedes Benz and bought Mercedes Benz GLS 460

Great experience while servicing my Audi S7 that was purchased from Carvana. Bell Audi was able to repair the faulty Sports Rear Differential under warranty. Parts did take about 2 weeks to arrive from Germany, but once it did, the installation was completed within the day.

If you're looking for a high end luxury vehicle, you have to stop in at Bell Audi. I always loved Audi vehicles, but thought they would be too expensive. Not only do they have a reputation for great cars but their prices were great too. I stopped in at Bell Audi to see the Q5, and ended up buying the Q7. I love it, and I feel like a million bucks in it! And if you're looking for someone who is patient, professional and genuine, Marc Levine is your guy. He was honest, friendly, knowledgable, and he's funny too. Happy we got to meet him, and looking to have a long lasting relationship with Marc and Bell Audi.

Many thanks to Marc and Bell Audi!!

If you are planning on buying an Audi, inquire at Bell Audi in NJ and ask for Sulu. He is one of the best salesmen I have dealt with for cars. Sulu is a no nonsense guy who will go the extra mile for you. Sulu is cordial, and will go above and beyond to get the best deal for you. 5 stars to Sulu for the excellent customer service. From Akilah and Raphael thank you!

the best car salesman i had. he showed me all the details and gave a great test drive.
Marc Levine also was fair with the trade and the price on my new a6. Bell Audi, Marc Levine and the A6 are all recomended

My experience at Bell Audi was greeted with professionalism, expertise and respect. Sulu, who was our sales associate was awesome! He was very kind and helpful in trying to get us our desired car. He was also very informative in breaking down the details of the pricing of the car. They all deliver great customer service which is why I will definitely will be going back in future for new car purchase!

I did leave a 5 star review three years back and am changing it to a one star after a MISERABLE experience that has been undergoing for the past 7 months. I traded in a leased car early on what was a fabulous promotional offer which turned into the deal from hell. Not only did they not pay back the remainder of my old lease as promised for a good four months, during which I was getting bills for TWO VEHICLES, they then overpaid and made it my responsibility to get the money back to them from Audi financial services. I went out of my way to do so, making phone calls and sending faxes. But then they had the AUDACITY to charge my american express $7000 without my approval, consent or authorization, which I could have pressed a legal suit with. The matter is still ongoing and I was told by Audi headquarters that someone from the dealership would reach out to me personally. This was a week ago and no contact. I will never be doing business at this location again and am now even reconsidering never getting an Audi again since this is the way they choose to handle their clients, with no respect for their time and no time for explanations or apologies.

Worst dealership ever, I purchased a vehicle from bell audi, engine oil wasn t changed. Right after I drove off the lot all other lights came on I then took it back and I was told it was a used car that I should do the repair by myself, a horrible place to buy a used car, stay away people if you don t want to spend a hell lots of money for repairs

I m always treated with such class at Bell Audi in Edison. Literally treated as family here. Beautiful facility and the staff is wonderful.

Love my Bell Audi Family.

Always,
Big Lou

The service department has excellent customer service.

Had a great experience in 2004 when I purchased my A4 from Bell. So I decided to take my business back to them. Their new facility is one of the nicest I've seen. They were very busy when I went in, as it was a Saturday, so I needed to wait for a salesman. The receptionist took down my cell phone number and called once someone was available. I met with Adnan and he sat me down and reviewed which car I wanted and explained the price differences between leasing/financing. Next, we went for a test-drive and he explained all of the features that makes Audi one of the best luxury sedan's in it's class (if not the best). Once we got back, we began to review numbers and I decided that leasing would make the most sense for me. I traded in my 2004 A4 during this purchase and was out with my new 2013 A4 the same day. The whole process took about 3.5 hours (didn't feel that long). I'd recommend Adnan and Bell Audi to anyone.

We really enjoyed our trip to Bell. The prices were so good we drove from central PA to purchase an Audi from Luigi. Well worth the drive!

Bell Audi is an outstanding dealership. I am extremely satisfied with the salesperson Gabriel Maradiaga and the salesmanager Albert Nkansa.

I had a purchase with Bell Audi (Steve Stoop) recently. Had a great experience. Easy and quick transaction. Got services as promised. Will surely visit for my next car. Appreciate your business Steve.

I have bought a used car and was assisted by Steven. He was helpful and very patient even before I expressed my full intention of buying the car. He has also been supportive and helpful in weeks after the purchase.
The dealership is nice and people are friendly and professional. The only slight downside was that the finance person was slightly dry, however, that did not spoil the great overall experience.

I reached out to the team at Bell Audi because I was looking for a 2016 white A6 Premium Plus online and through my search identified that Bell had a vehicle in stock. Luigi called me back the next work day and promptly helped me to make an appointment. Luigi couldn't have been more understanding of what I was looking for and took the time to walk me through every detail of the car - he has great knowledge of the vehicle and took me through the sale. He was able to work with his manager to get a great deal for me and I signed the papers and left that day with my new car. Luigi followed up with a phone call the next business day ensuring I was satisfied with my purchase and happy with the car. I fully recommend the dealership for the people, vehicles and service they offer. Thanks Luigi!

Everyone at this dealership treats you like family and I always receive the best service every time I m there! I highly recommend Bell Audi! They are first class in every way!

Find another dealership
Leased suv and that s when series of mistakes started from wrong registration to financial statements .
We were told to wait for months while the dealership pretended that they were getting it fixed with DMV - after few months we were where we started .

In the shown process the whole management team at the dealership would not respond to phone calls - will take our numbers but will not call back . Complete opposite of customer service . Stay away from this dealership - no sense of cusomerism.

Highly unprofessional staff and management - there is no one you can report to who will treat you professionally and fairly - bad scam - stay away

I'd rate buying a car at Bell Audi somewhere around 3.5 stars. My sales person, Amanda, was personable, friendly, and trustworthy. Had a paperwork issue after I bought the car and went in while Amanda wasn't there and got passed from one person to another. Issue was solved but required a bit more hassle and emails than necessary. 3 stars because of the sales manager and salesperson who argued for 20 minutes on the ridiculousness of wearing a mask indoors (one was wearing a mask, one wasn't). Clearly some HR training and education is needed for some of the employees about what "a law" means.

100% recommend!! We had an awful experience at DCH Millburn Audi, shady things going on there. We went very far with them, chose a vehicle & were filling out lease papers when they increased the price on us. We ended up leaving. Anyway we shopped around & were offered different deals based on the features we wanted in leasing a q5. Moshe reached out asking if we had any questions & I told him the best deal we were getting from 2 other dealerships & he was able to match it but then found us an even better car with a slightly higher msrp! He had a lot of patience emailing us back & forth for 2 weeks. Since I m pregnant & Bell Audi is 45 mins away from us, I didn t want to come in unless we knew the price would fit our budget & he was accommodating to that. The better car was a 3-4 week wait from the factory but we weren t in a rush. We were feeling skeptical like the deal was too good to be true.. but my husband went in & put a small deposit anyway. We were a little confused about some of the pricing breakdown because we haven t leased before but Bobby was able to clarify all of our questions. He was so patient, my husband called me on the phone so I could listen to the answers as well. 3.5 weeks later, on my husband s birthday, our q5 arrived!! It only had 14 miles on it, no one else got to test drive it because it was already marked sold :) we were thrilled. The best part? When we sat down to do financing, there were no gimmicks or shady additions to the price. What we agreed to is what we paid. We are so grateful we found Bell Audi. They saved the day! Now we can rest easy with our beautiful, safe new car as we wait for our baby to arrive.

Excellent service! If your looking for a quick in and out process, especially during Covid times. Albert who helped with leasing my new vehicle was quite impressive. Emily helped with the process . They both went above and beyond to make sure everything went well. We got the best deal and really appreciate their time.

Hello,

I traded in my current Audi and purchased a new Audi in the height of the COVID-19 pandemic in NJ. While some of you may think I was crazy, my experience was awesome!

I have purchased several Audi's from Bell Audi and all with the help of my same sales professional, Jason. I had no doubt that everything would be fine as he has always provided me with the best possible service. In dealing with Bell Audi, and this transaction, all aspects were handled perfectly.

Jason - thanks for always handling every detail flawlessly!

Jane

Thanks

Had a very good experience at the dealership. Our sales person Adnan made the stressful process of leasing a new car as painless as possible. He was concerned with what I was looking for in a vehicle and did not try to push unnecessary features. He patiently answered all my questions and did not try to pressure us into making a deal we did not feel comfortable with. Even after we had finished the deal he was very approachable and attentive to any questions we had.

Excellent customer service Ryan made my experience with Bell Audi a pleasurable one. From start to finish he aggressively put a deal together that could not be matched. I will be his customer for a long time

In the last 6 months I have purchased two cars from Steve Stoop at Bell Audi and both experiences were great. This is the 6 or 7th audi that we have purchased from Bell but the first from the new location in Edison. The first car was a 2012 S5 CAB for my wife. Steve was awesome, he provided everything that you would expect when buying a car with the personality of the S5 and at that end of the dollar spectrum service is to be expected.

After a few months we went back to Steve and Bell audi for our 2012 A4 Avant. Once again the service was spot on; the process was super simple and we could not be happier with the experience.

If you are a looking for a new Audi or a CPO Audi I would not hesitate to contact Steve, as he will provide the service, selection and customer experience that you are looking for at a price that can not be matched!

We just leased Q7 on Dec 31,2020. It was a great experience. Our sales person Kevin O Connor was very helpful from beginning to the end. We will definitely be sending him some referrals.

Thank you for the pick up and delivery service, and the quick appointment for service. Great job.

After a rough start, GM Ryan S. cleared any misunderstanding and apologized and we agreed on a number for my E-tron. They delivered the car to me and paperwork was smooth as can be. Thank you!

We were at the dealership 7/1 and looking to make an offer on a car and the guy who helped us named Clearance walked out on us and left us at his table without excusing himself to go and help two women. I find it ridiculous that he would just completely disregard customers like he did.

NON AUDI BRAND USED CARS NOT CHECKED.

Called about a 2013 VOLVO XC90 which seemed fairly priced amongst comparable cars appearing on the usual sites. I asked whether the car could be taken to a local mechanic to get it checked out which they agreed on. AJ was amenable and took time to do so.

The problem I have is that the mechanic quoted about $2,000 worth of maintenance (replacement of struts, control arms, oil trap) that would need to be done over the next 12 months on the car. My gripe with this is that had I not checked this, I would have had to face a 2K bill very soon after I purchased the car - as will the next poor person who might not think of getting it inspected. The defense was that the cars are taken 'as is' which as a consumer is very risky but shouldn't taking the time and effort to highlight mechanical issues affect the price ? But they wouldn't budge on price either given what was uncovered. That's their prerogative but I would argue that a better, more principled dealer would have acted differently or at least have some bar of quality on which their cars pass, and if not - should act accordingly.

I cannot say how much I really enjoyed dealing with some of the Bell Audi staff last Friday April 5th. I purchased a car thru CARVANA and was greatly disappointed and had to return it back. I went to two places that Friday, one in Maplewood where the service was great but they were ridged in their approach during negotiations and Trade. They made me feel like I owed them a favor. I then decided to go to Bell Audi in Edison. My sales person was Nick Stewart. Nick was very kind, patient and went out of his way to show me all the options I had available. Nick was extremely attentive, I really enjoyed speaking with him. Here comes the Manager, Albert Nkansa. I hate dealership and working with sales people especially the managers, however working with Albert was nothing short of pleasure. He was very knowledgeable and was willing to work with me and my budget. Not only he was flexible, he was honest, straightforward and gentlemen. Once the deal was made, here comes Finance business Manager Jerry Schiavo. Jerry topped the great experience. What a pleasure dealing with him. Jerry went over and beyond to make sure that I had all the info I needed to make a solid decision. He never pushed me to buy anything that was presented. I have to say, all three where so sweet. I know its hard to find this type of persona in a dealership. I love my new car.
Hint to all; Rainy days are good if you want to buy a car.

Good service but disappointed that I couldn t get a loner even though I called for availability before I came

Continually transferred me back and forth between the same people, on hold for over 20 minutes. Finally found out the person I needed to talk to was out.

Great experience from the moment we walked into Bell Audi. We were immediately helped by Michael, who answered all of our questions quickly and took us for a test drive! Everyone was very welcoming and knowledgeable. Highly recommend!

Came in for an oil change and detail, left with my convertible top broken. Why they opened the top during a wash, I have no idea. Had to literally argue and scream for them to fix it for free since they broke it, only to wait months of waiting for parts and repairs of other issues caused by their incompetence and in intelligence. Disputed the charge on my credit card since they couldn t even follow up with a refund when I asked multiple times. Considering this is an Audi brand dealership and I purchased my car here, I would have expected better service. What an absolute headache. Never will be back.
Beware of this awful service company.

Great deal and great service. Albert and Max are brilliant. Highly recommended.

As usual another great experience at Bell Audi Service.
Clean, neat facility with great service techs and fast service.
Thanks again,
John Forni

The buying process was easy back in 2013. Great price, great experience and easy process. But I'm writing because their service is awesome afterwards too. I had to replace my windshield and I must have been in the waiting area for max 10 minutes. Tom walked me thru the process with insurance, had the loan car ready and took my dry cleaning laundry for me (next errand that day) to the car. It makes a big difference and by Monday I was all done before my work travel. Awesome team!!!