We we're looking for a 2014 Audi Q5 lease and had ...

We we're looking for a 2014 Audi Q5 lease and had decided on the premium plus package and we're looking for a black exterior and brown interior car. We had numerous offers from Paul Miller Audi and Meadowlands audi, especially form Paul Miler where they were offering us a cut price deal for a car that had around 90 miles on it. We went to Bell Audi and meet with Zanita Graf who said she won't have any problem getting us that color combination at all. Even though her price was higher we came back to her and told her that we would get the car from them and specifically told her how we had not gone for the other car because it had 90 miles on it.

Come the day of the delivery, we hurried from the city after work (cause we had already given away our earlier leased vehicle and Zanita was already aware of it), Zanita shows us the vehicle and took us through all the features of the cars and told us how she was able to get $7 off from the lease, but after all saying all this she says the car has 495 miles on it.

Upon asking why they didn't tell us about the car having so many miles this over the phone, Zanita said she didn't know about the mileage till the car arrived. When I asked if they couldn't have asked the other dealership about this, she said that there is no way of finding a car's mileage from the other dealership until the car arrives to their lot. This is something that not just Zanita but their manager Joseph Fernandez kept repeating (so they're basically saying that they flip a coin and get the car from other dealership and pray that there would be less mileage on it).

When we told them that we were getting better cut price deals on lease cars with miles on them, they said they couldn't go down further and they would be happy to get us some other car. Joseph even went to the extent of saying he would give us either a $500 discount or $800 worth Audi Care (4 free maintenance, which would usually cost $300 per visit).

When we said we didn't want the deal, the promptly gave us our money back. I would never lease or buy a car that is not in their lot because they can make you go through the credit check thinking the customer will be forced to buy a car because most customers would not be mentally prepared to go through another hard credit enquiry and hurt their credit score (even though all hard credit enquiry within a month are counted as one). If at all I decide to do the same thing, I would make sure that dealer can get the mileage on the car before it comes to them.