this place had stellar ratings, so i came here for...

this place had stellar ratings, so i came here for my new car lease. kinda regret it now. here is why:
-they said the car was new and only had 25 miles on it. i looked at the car and it seemed fine. but i didn't look at the odometer. after i signed the paperwork, it turned out it had 200+ miles on it. that's the type of s**t i'd expect for a shady used car hustler. not a luxury dealership. maybe my fault for not looking at the miles, but again, this is a LUXURY car brand and I'm paying a LUXURY price
-never got my damn instruction manual. was missing from the car. they said they sent it like 3 times. never got it. i have to google everything now.
-and this upset me the most. TWO CREDIT INQUIRIES!!! one from bell audi the other from VW financial. why? i'm taking out ONE loan. why did bell find it necessary to do a hard pull on my credit history when it's VW's job? they made no indication to me that there would be 2 credit pulls. otherwise i would have went elsewhere. i leased with Benz and BMW before this. both only did 1 credit pull. i'm applying for a mortgage now and that actually hurt me. IDIOTS!