Young Subaru Co. Reviews

It took 3 hours to change a battery but they were very
nice to my dog.

Ryan Ryan Ryan hes the man if he can't sell you KNOW ONE CAN!!!
THANK YOU SOOOOOO MUCH!!

You can tell by the moment you walk into the dealership that they really care about customer service. I have bought multiple vehicles from them now and they were always attentive to my needs and budget. You can't beat a Subaru in Utah. I don't feel safe in the winter in anything else. If you have had poor experiences with dealerships in the past I would definitely give them a try. I also service all my vehicles with them and I know they are dealing with me fairly. All their service folks are awesome! Just ask for Markie or Morgan. They will make sure you have a great experience!

Great experience with Todd at Young Subaru. We aren't car experts, so it was nice to speak with someone with the knowledge and the patience to answer all of our questions. Very trustworthy guy who was really just trying to help us. Thanks again.

Love the atmosphere at Young Subaru! I had an awesome experience there and Alex was the best salesman.

Wonderful first car buying experience!! Nathan was absolutely wonderful to work with!! If you need a car this is defiantly the place to go!!

Young Subaru is the best place to go to find your car. They have a large selection and the entire staff is amazing. I was helped by Quinn who was the perfect help to finding my car. He was so helpful and had lots of knowledgeable answers to all my questions. Thank you Quinn!!

They were so quick to get me in for an oil change and the guy in the waiting room was so nice to get us snacks and water. They really took care of us.

Awesome place to go! They are on top of there stuff and do whatever they can to get you into a vehicle. They go out of there way for you. Torin Boyd helped me a lot.

Garrett and yougn subaru have been exceptional all the way through! Great team at young subaru.

Best car buying experience I have ever had! River was great and answered all the questions I had. Even finance was a breeze. They have earned my future business.

Jordan was so awesome and extremely patient with all of my questions. I never felt pressured and was very happy with his service.

I just came in to test drive some cars, wasn t very convinced that I would buy anything. Lance came with me to test drive some cars, and very logically and helpfully shared the benefits of an Outback. I didn t feel coerced or forced; I just was presented with a great deal and great reasoning. I m not a spontaneous buyer, but I felt the option was so good and what I was looking for, and Lance s help so great, I decided to pull the trigger. Fully recommend Lance at young Subaru if you are seriously considering a car!

Lance is amazing! He knows his stuff, easy to talk to and can answer every question! I would definitely recommend him if you re looking to buy a car!

Dakota did an excellent job - professional, friendly, and no hype.

Nathan Walker was my very first salesman. And he was super nice. He fought for me to get what I wanted and has always provided me with exceptional service. Nathan wasn't available when I leased my second vehicle but Lance took care of me. He did an amazing job as well. I found out Nathan is now head of service so I know my vehicle is in the safest hands when I get my oil changed AND nathan ALWAYS makes sure my vehicle is vacuumed and washed. I feel so bad because I drop it off looking like I practically live in it (we're all crazy busy right?) But the people in the service department make sure I pick it up prettier than I left it. they are absolutely amazing.

River was super patient with me as I test drove a ton of cars and found the one I liked! Thanks so much!!!

I have been in and out quite a few times over the past 6 month with my aging subaru. I have had a great experience working with Preston. He is always prompt to return my calls, schedule me in quickly and to hook me up with a rental car whenever needed. Thank you Subaru!

Travis at Young Subaru in Ogden is great. He will work hard to find you the right vehicle for your needs. He is professional and friendly. All around great guy. I would definitely buy from him again.

I had a great experience going here, the employee Angelo really helped me out and was kind as can be!! Once again great experience

Wonderful & accommodating staff! Out first Subaru purchase has been quick easy and smooth! Make sure to ask for Gary!!! He ll take care of you! Very kind and patient! It s been a pleasure! Thank you!

i went to look for cars and the worker michal helped and was really polite and new what he was doing

We have a Subaru Forester that we purchased factory crossbars from a dealer in Boise. After 3 months one of the crossbars bent while we had a bike ontop and I spoke with the dealer in Boise and he said that we can return the bars to them and get them taken care of, or if it is easier take them to a dealer in Utah. I called the parts department a few weeks ago and they said no problem, just bring them in and we will make sure it was a factory issue, just make sure you have the invoice. My wife finally had a chance to bring them in today and she was turned away and was told they had never heard of anything like this and Subaru would never take care of anything like that. If you knew they wouldn't then don't lie to me, and waste my time. I thought Young Automotive Group was better than this, but I guess not.

We love our Subarus! We have owned both Outbacks and Foresters, and Young Subaru has always been great to work with. Ask for Todd E. he's the man, and I highly recommend him if you're looking to get a new car.

If you are looking for a good sales person, I highly recommend that you go to Young Subaru and talk to Kat!! She is the most bubbly, down to earth human being! She made buying a car an absolute DREAM. I would recommend her TO ANYONE that is looking to buy!!! I absolutely loved working with her, she was patient and understanding to all of my situations that came up!!!! 10/10

Do you need a great car guy? Angelo is the one! We had less than excellent experience with dealerships in the past and Angelo flipped that 180 for us. Great experience purchasing and even better experience of getting the car I ve been wanting for over 3 years.

Howard, while we were waiting for my dads car to be finished with the oil change, you came out with snacks and chatted with us. You were very friendly along with the rest of the staff. You made us all chuckle. Keep up good work everyone

Mario Garcia always provides amazing service. 10/10 would recommend.(:

My husband and I came to Young Subaru to look around at a safer vehicle. We found what we liked and traded in my car for it with no problems. They got us out with our new car quickly which I was super grateful for. After we got our car is when it turned into a mess.. We live in Idaho and traveled to Utah for this car so I understand there is a little more work that needs to be done with registration and such, but this has been a nightmare. First, I thought everything was fine until I find out that my old car had not been paid off by young subaru and my monthly payment was due for it. After COUNTLESS times trying to get ahold of someone and being told we'd get a call back over and over again, (I've gotten a call back maybe 2/12 times I've called) we were told it's taking longer than expected and to go ahead and pay my old car payment and they will reimburse it. So I pay my old car payment and tell them there's no way I can pay both car payments in one month, so they tell me they will work with me on that. (which I'm glad about) Then, I didn't get my plates for my new car as my temporary one was a day away from being expired- I then try all day to get ahold of someone again and this time the new guy was very helpful, he explained the reasoning behind everything taking so long and it made me feel a little better about our situation. He overnighted me new temporary plates.
But now I still haven't heard back from this dealership and my old car payment is about to be due again and it's still not paid off. I honestly believe that nothing will get done unless I keep bugging them and it's not my job to take care of this stuff. I highly regret going to Young Subaru and wish this would just get resolved already so I don't have to keep stressing!

*UPDATE* Our problem was resolved and definitely made up for. The guys at Young Subaru (Especially Torin) went above and beyond to fix our issues that had been going on. I will definitely be returning to Young Subaru for any other needs that I have.

Great attention to details and insuring my needs were met

Due to a hellish experience with Young Mazda I was nervous when walking into Young Subaru but not only were we instantly greeted by Hiram who stepped up and assisted when the person who my initial appointment was with ended up being busy. Hiram was kind, respectful, non slimy, and personalble. The entire experience was overall incredibly fun we laughed and were able to converse easily. When it came time to purchase my incredibly gorgeous car both Hiram and Jeremy were incredible and worked hard to make sure that I got the best t possible deal and felt comfortable with every choice. Thank you so much to both of you! I truly love my new car!!! You guys are the best! I have no regrets!

Every time I m in the market for a car I go see Quinn first. He s gotten me better deals that other dealerships just can t match. He will do what it takes to help you find the right car at the best price.

Ryan Newbold was hands down the best salesman who had ever helped me and my wife. There was no pressure and he worked hard to get us exactly what we were looking for! Talk to Ryan and you wont be disappointed.

The service staff are friendly and service was done quickly!

Ryan Howe served me quickly and efficiently. They have a wonderful team and great car selections. Austin with finance is does excellent work. If you need a new Subaru this is the place to go.

Clayton is such a professional and do knowledgeable

I had a great experience Michal k. Is a great salesman

Thanks to Travis Frye for not one but now two amazing car purchases. We have been very happy with both of our transactions with Young Auto. If you want someone honest, trustworthy and great to work with, Travis Frye is your guy!!

I came in last week for an oil change and basic vehicle inspection, and the service from Jared Spinden was excellent.

We just bought a 2016 Subaru Outback. The people at Young Subaru made it a very pleasant experience. I recommend this dealership. Ask for Cameron.

Clean waiting lobby, friendly, professional staff. Free water and coffee, vending machines items for purchase and occasionally free snacks.

We purchased a new Ascent from Young Subaru a couple months back. Our sales rep, Todd, was very nice. He helped us as best he could. We are new to the Subaru brand and have enjoyed our experience thus far.

Love these guys they are always super nice and super helpful.

Kelly Taylor is a great salesman, and I had a great experience with him.

This place has it all figured out. From a great experience and great deal I received on the purchase of my new Outback with Ryan Laney to their great service department and awesome parts department. I would recommend all my friends and family to go here for all their automotive needs. Thank you Young Subaru for the awesome customer service! You guys are great!!!

Clayton Sunley made my day at Young Subaru in Ogden, UT. I was with a friend who was purchasing a new car. I hadnt planned on buying a new car but I had been looking hard at the WRX STI for awhile. In the showroom there was a beautiful Plasma Blue STI that kept speaking to me. My friend purchased a new Legacy and when he was done Clayton helped with my STI. start to finish we had Claytons ear all day. From about 10am to 11pm between the 2 car purchases. Mine was a lot harder, but Clayton kept working my purchase and credit until I was happy with the terms. He didnt quit on me or try and convince me to "just sign" or anything unprofessional. Clayton was the best salesman I could have asked for and top notch guy. We were so tired from the day, and new to the area, he took us out to dinner and recommended a place for us to stay while our extra services were completed on our 2 cars.

If anyone in the Utah area is searching for a new Subaru or used car DO NOT I repeat STAY THE HELL AWAY from young Subaru in Ogden!!! Worst customer service I have literally ever dealt with in my life. Took them three months to get our vehicle from them.

I really like the great people that work at this dealership.

Spent a day car shopping and ended up at young Subaru looking at a legacy! Salesman Garrett Allred helped me... just have to say he was super knowledgeable of the vehicles Subaru offers and it was refreshing after visiting other dealerships that seem to know nothing about what they sell! Friendly helpful and no pressure, could not have asked for a better experience! Thank you!

Always a good experience with young subaru! Mainly because Joe Kapp is an amazing employee! He is always helpful and efficient when I need work done on my car. Place would crumble without him. 10/10 would recommend

I had a wonderful experience when I was helped by Angelo yesterday . I was precise when explaining what kind of car I was looking for and he made sure I left satisfied with his help. Highly recommend his assistance. I will be going back very soon.

I had to take a work vehicle in for a recall issue. The service department staff were exceptionally friendly. Nathan handled my service and greeted me warmly. I used the shuttle service to a from my work place. Roger, the driver, was very friendly to visit with.

I recently just purchased a truck from Mario Garcia. Hands down best car sales man.. he answered all my questions respectfully and honest. I definitely will take my future service to young Subaru

Bought a new 2017 Outback at young Subaru ogden, Quin was a huge help! They were great on the price and just a great experience over all!

We worked with Tanner who was very helpful and knew how to answer all of our questions. He was great in the sense that he didn't make us feel pressured to buy but genuinely made sure we had the vehicle we wanted. In the end he gave us a great deal and even got us an upgraded vehicle at a good price. The rest of the team who helped us were also very thorough and great to work with.

Took my Outback for 1st scheduled maintenance. Veronica Blake, the Service Consultant was very professional. She answered all my questions. Our Mini-Schnauzer, Gabby was even happy .... Veronica gave her a dogbone! Glad we got the 2 yr service maintenance contract with our new Subaru purchase!

It was the best experience I ve had buying a car. The staff was so helpful and the process was so smooth. They made sure every detail of the car was covered before I drove away. I ve never owned a Subaru but I m in LOVE. I bought the 2020 Outback.

I was able to work with Tony Sanchez while I was purchasing a truck and he is great! He helped me through the process, was happy to find out details on the truck quickly, and was excellent with his communication. I would definitely recommend a friend to go to Young Subaru if they are looking for a car and I will buy from here again when I need to upgrade. Thank you!

THE best customer service of any car dealer ever! Young Subaru sets the bar for others to achieve to. Ryan was our service advisor. He went above and beyond to ensure we were taken care of!

Richie makes me feel something special inside. He's fast and get's the job done if you know what I mean.

Landon Puffer was an exceptional salesman. He helped us find exactly what we were looking for, stayed in our requested price range, was extremely honest and upfront and closed the deal professionally. We are so excited about our new Subaru! Thank you Landon for making our car buying experience such a positive one.

Very great service! Quick and easy. Very good deals on all their cars.

My sales person, Mario was absolutely awesome to work. He was very friendly, courteous and knowledgeable. He helped find the perfect Subaru for me.
In my experience, Young Subaru has been the best dealership that I've ever worked with for a new car purchase.

Edit: There was just a perfect storm that happened to all come together. Ryan who is a sales manager reached out to me and clarified everything and went out of his way to make sure we got our original financing deal. If you have the chance to work with Ryan. I would do it.

I was intrested in a vehicle and set up a time to go and visit. When i looked at the price it a few days later the price went up a couple grand. So i sent a screenshot of both before and after prices. After not hearing back from the salesman i decided to personally call him. He picked up and said that he was planning on calling me back but he had been busy. I usually can understand that. But i also had seen other reviews on the vehicle claiming the same thing. That the price went up after showing interest. (If anyone is curious i have taken screenshots of everything.)

The salesman said that they conveniently sold it shortly after i showed interest and they bought it back because they had a customer (me) interested in it. And since they put it back into their system it priced the vehicle at a higher price. He did say that they would honor the original lower price. But after reading other reviews on the same vehicle about this happening to them i began to wonder if that story really was true.

I finally showed up to see the vehicle and it was very dirty on the inside. Again there were similar older reviews claiming this as well. I didn't care as much about that. It just was confirming my suspicion about the price jacking review on the vehicle.

We decided to get the vehicle. But after we decided to get it. They said they would have to run it through their shop because it hadn't been checked the 7 plus months it had been there. Which isn't nessicarilly a bad thing. Just frustrating when you want a vehicle being told to come back in a week. I didnt particularly feel the salesman was really batting for us. The whole "let me go see what i can do with my manager behind a door where you are not invited" spiel is always a fun game to play. I really didnt feel like we were being treated as individuals. It felt more like we being treated as a sale.

When we finally met with the finance manager we talked about options and then agreed on a rate and monthly payment. This was on a saturday. Most banking institutions are closed saturday afternoons. On the next monday i get a call saying the agreed rate and monthly payment is changing. Lower rate and higher monthly payments for a shorter term. He said the bank didn't want to do what we had agreed upon. Which is kind of disappointing. But I understand that he couldntc contact the bank on a saturday afternoon to make sure that finance option is available. It just isnt fun being called saying they thing we agreed on and signed on isn't going to work. The montly payment is a difference of $20 but its the principle of it all.

I've had experiences buying from dealers in the past. They can be enjoyable. This one however did not feel enjoyable at all. I felt like ive had to jump through so many hoops to even get this vehicle. Which shouldn't be the case. I never felt like i could trust anyone there. Spending lots of money on a vehicle is hard and stressful. Dealers have the responsiblity of trying to make it better. Not add to it. I'm not mad. Just disappointed in the whole process. If you choose to buy through this dealership I'm sure you might have better luck. As there a many good reviews. I wish i could have had that experience. Just be aware that you also might be treated as a number.

I've visited many dealerships and bought at least 6 new cars in my lifetime. Some dealers come across as sleazy and untrustworthy. Not Young Subaru employees. They are very honest, very low pressure, sincere, and focused on getting exactly the right car for you. They have a very nice inventory - I got to drive the 2013 Forester, the 2014 Forester, and the 2013 Outback - all very impressive. I've enjoyed everyone I worked with at Young Subaru.

Always am pleased with the quality of service I receive from Young Suburu on Riverdale Road. Very helpful, friendly, and welcoming. A big thank you to Howard and Brennan for their recent help. I would recommend Young Subaru to anyone!

I will absolutely recommend anyone and everyone I know that is in the market for a new car to Young Subaru!! I had very specific criteria to meet in the car I wanted, and they went above and beyond every step of the way to get me exactly what I want! Not only were they AMAZINGLY helpful, but they made the entire process FUN!! I am walking out the door happy, and could not ask for anything more! THANK YOU Zach and Cameron!!!

Awesome salesman! No pressure and very considerate. Great buying experience !

Wonderfull and Amazing people to work with.thanks to Angelo and Cameron.

I worked with River and he was awesome. Whatever your situation is, he goes above and beyond to make sure you get what you need. I highly recommend him and young Subaru to everyone.

Always have had good service when needed. Bronson is keeping me up to date on on the condition and needs of my vehicle as well as providing me with helpful information as to keep my Subie running strong. Howard has been a friendly and informative face here as well filling me in on their monthly Subaru outings and other events that they are putting on.

My experience at Young Subaru was fantastic! When I walked in the door to test drive a 2019 Subaru crosstrek the staff was very welcoming! I felt that they were truly interested in helping me find the right car! My experience with Young dealerships in the past has not been the best and I was not planning on buying a car through this dealership but Lance McNamara (Sales Professional) changed my mind. He is the best car salesmen I have ever delt with! I did not fell like he pushed me to buy a car at all. He just wanted to make sure that I got all my questions answered and that I made the decision for myself. I would definitely recommend buying your Subaru from them! They definetly stand out among the rest!

Cameron was great and took care of me quickly and efficiently.

We have always found perfect service and great deals here. No one takes care of you like Young Subaru

Devin has been great to work with. Anytime I have any questions about a car or truck I call Devin. Super friendly, very knowledgable, easy to work with.

I knew what I wanted when I walked in and they made it really easy and comfortable and I didn't feel pressured at all.

Can t believe the exceptional service I received from Skyler! Not only is he cute, he is good at what he does! Thanks again Subaru

I had a recall and there was a question if tire pressure gauge was working properly. Parker assisted me and was very pleasant. He even offered to have me driven to a restaurant I was having lunch at.

JOE BUSTA KAPP IS THE BEST TECH IVE EVER MET!!! HIGHLY RECOMMEND THIS DEALERSHIP!!!

Bought our car here and it has been great. They always do a good job with oil changes. We have had a good experience with all of the employees so far.

Today I had the pleasure of meeting Taylor Austin as i viewed some used cars. He was a pleasure to work with... and very knowledgeable and he was able to answer my questions.

I loved working with Steven in customer service, he was so happy and uplifting. Seriously a privilege working with him, I'll definitely recommend

The service staff (I've almost always had Preston, the latest time Howard talked to me several times) is very nice and always check in on you while you wait for repairs. The only reason I'm not giving more stars is because they have so far been unable to fix the issue of my backup camera glitching, currently on visit #4.

My wife and I bought are first car here a year ago. It's been a pleasure coming in to get free oil changes this year. They have taken care of us and made sure that we were happy. I don't expect businesses to be perfect, but I do expect them to fix it if they have messed up. Young Subaru made a small error on two different visits, but when they realized the mistake they more than made up for it. Very happy customer. Thanks Young Subaru! Preston in the service department was great.

We came in and bought a new car from Devin last week and we had a wonderful experience! He was very kind and patient with us and helped us pick the right car for our family. Thanks Devin! We'll be sending you some referrals!

I bought a truck from Young Subaru and driving off the lot it didn't run properly we took it back to the dealership and they ended up giving us a GREAT deal on an impreza sport. At first we were upset but the manager and workers did a great job at helping us and treating us wonderfully. I would high recommend Young Subaru if you are looking for great service and an amazing Subaru.