Young Subaru Co. Reviews

This dealership is always a great experience, Quin Follett in sales is incredibly helpful and knowledgeable.

Great staff, great service. Would recommed coming here to anyone looking for a vehicle.

Angelo by far is the best salesman. Hands down the best there!

We had called a few places to compare cars, and all we really wanted was a WRX for under $9,000. Almost every single place we tried said we would never find one that cheap and should just get a Legacy or Outback. After 1 call to Young, they asked us very detailed questions like what was the limit on how many miles it should have, color, etc. One salesman, Mike Davis went above and beyond to help us find a car, and 2 days later we found an excellent condition WRX for $5,999 with very low miles and in perfect condition.

We live in Sandy and went all the way to Ogden just because of the service and it was worth it. They originally told us that my car would get about $800 for a trade in value and the lowest they wanted to go on the WRX was $5,500, and we had offered $5,400 and wanted at least $1,500 for my old car, they came back and told us that they would do it, and even ended up selling us the car for $5,150.

I have never been more pleased with customer service anywhere in my entire life. I would recommend Young to anyone and will definitely be going back there.

Update: 3/5/19 I must say Young Subaru went out of their way to resolve the issue. I was impressed by their professionalism and their commitment to rectify the problem. I have hence retracted my earlier 1 Star rating. This dealership will take care of their customers. Its hard finding dealerships that work hard to keep the customer's best interest and Young Subaru really is top notched when it comes to customer satisfaction. Way to Go Young Subaru. you have earned a loyal customer.

Todd and Cameron were a pair of helpful young men. They understood every single one of my needs. They made sure to get me the very best deal they could and didn't push me to something I didn't need or want. Would highly recommend Todd to be your salesman and Cameron to be your finance guy! Thank you guys!

I bought my car from Garrett Quinney and loved his help! He answered all of my questions clearly, picked up the color car I wanted from another lot and brought it to the Ogden location and gave me the best deal! I highly recommend if you are buying a Subaru to ask for him.

We worked with James Jackson and he was very helpful and made the experience extremely smooth. Highly recommend!

We had some questions about the used Subaru Tribeca we got. They were more than willing to help.

Your new favorite sales woman is Karlee. She got me the best deal on a new Subaru Forester. Six months later and I m still in love with it and the fantastic service I received at young Subaru. Thanks Karlee for your honesty, support and willingness to go the extra mile to get the perfect Subaru for me.

Great Customer Service Ronnie Kerr helped us get into our Chevy Traverse. He was very helpful and informative on the different vehicles we were looking at. Highly Recommend

Lance was very helpful. Spent a lot of time making things work for me
Second car at dealership And am very pleased

The purchase of my new Crossover was smooth and easy thanks to Taylor Austin! He was professional, courteous and a joy to work with! He was even a sweetheart to my 3 crazy kids, who were probably driving him crazy!! Thanks for making our new car purchase special!

Let me tell you about Young Subaru. Well first off they have an amazing selection of new and used cars. I bought a 2014 GMC Sierra 1500 from just the most helpful guy they have there. His name is Quinn and I don't think I will buy from anyone else. I told him what I was looking for and he found the truck for me. I would highly recommend Young Subaru and if you go in there just ask for Quin

Jake and the Subaru team were exceptionally helpful in getting me into a car that fits all my needs! Thank you!

Was looking at a new car that was extremely hard to find but Braydon Hyer did some excellent work and found exactly what I was looking for and had it brought in less than two days (less than I have to wait for something off Amazon!) Would highly recommend. Went above and beyond really excellent customer service.

Also Morgan in the customer service department helped with a few post purchase installs and she was also a pleasure to work with.

Mario was really helpful with answering any questions I had, he gave me a lot of information and I can t wait to go back and buy my car with him helping!

Young Subaru was AMAZING experience!! Cameron help me find the right car at the right price. They should me all my options and made it very easy and fast!!! Thanks for all the HELP!!

Gary was very professional and helped me get my 17 Legacy no problem after getting into a serious car accident. Subaru is the way to go

Retailer was pushy, condescending, rude, and didn't know how to relay information efficiently. Didn't listen to, or address things we were concerned about appropriately. Wouldn't go here again or recommend to others.

They treated us good, and fixed the problem with our car.

Great experience buying the truck of my dreams! Many thanks to Ryan N who helped get what I need!

Lance- i think hes awesome and reccomend him to friends and family

If your in the market for a vehicle new or used don't waste your time, go see Ryan at Young Subaru. Ryan is a friendly, honest professional. You will not be disappointed!

We had our best new car buying experience ever at Young Subaru this month!! Our salesperson, Ryan Newbold, was beyond AWESOME! He is the most knowledgeable salesperson we have ever met. He knows everything about Subarus, he answered questions correctly no matter what we asked him and he gave us information we had no idea about and I did a lot of research before we decided on buying our first Subaru. Impressive Ryan. Great job! Also, Ryan was extremely professional, friendly and genuine throughout the entire process. He was patient and stayed in touch with us over a couple of week period without any pressure. He was just there to help which he did excellently. We ended up buying our dream Subaru (2021 Subaru Forester Sport) in our favorite color and Ryan helped make it happen! We love it! As a dealership, Young Subaru was flexible and accommodating throughout the entire purchase process. We had a unique situation which made our purchase a little more complicated than normal and Young Subaru handled all of it perfectly and quickly. Our Finance Manager, Cameron Christensen, was also great! Both Cameron and Ryan made sure we understood all that was available in options and features and honored and accepted our decisions without pressure and we truly appreciated that. The customer service we received from start to finish was world class and now that we are Subaru owners, that world class service continues every time we call or visit. Everyone we have interacted with, including the Service Department (specifically Ammon Borup who was very professional, thorough and pleasant to work with), have been friendly, knowledgeable, and always made sure all of our questions were answered including any detailed specifications I asked for. Young Subaru is an EXCELLENT dealership that we feel we can trust. We are so glad we chose your dealership. That probably says it all right there because I personally have never felt that way about any dealership before. And thank you again Ryan for being awesome and making sure our car buying experience was positive in every way. We are very glad we made our purchase with you. And to everyone at Young Subaru, way to go and thank you! Keep up the great work you do! We look forward to being your customer for many years to come.

Took a while to schedule airbag replace, but on day of service Young was great! Completed work quickly, had a nice waiting area, and job seems all done.

Not many cars to choose from. Pressure sales tactics. Called me 4 times and massage me at least 5 times. First day looking and was asked'what can I do to put you in this car today? Good cars sell themselves.

Ryan N. is awesome, he tirelessly searched for the perfect SUV for me. I had a very distinctive list that I wanted to stick to and he checked all the the boxes for me. My payments are where they need to be and I was able to use my bank in california to finance which make my life easier. You dont have to get a Sabaru here...I came out with a Mazda CX-5.

Ive been coming to this location for my oil changes for about 1 1/2 years now and about two weeks ago will be my final visit. You would think that during the oil change and tire rotation they inspect the rest of the car like the breaks but they certainly didn't for me. Turns out one of my break pads was missing and the other had less than a millimeter of pad left. Thanks for the heads up young Subaru! I almost ended up in on coming traffic because I fugured they would say something like they are supposed to. So if you value your car like me I would suggest finding another place that will inspect your car like they are supposed to be doing.

Looking for a new car recently and was completely bamboozled by several other dealerships. Subaru was last on my list, but I am glad I went in and spoke to one of the most genuine car salespeople I've ever met. Quin is the fella's name; he made me feel cared for, comfortable and gave me more of an education than I could have researched on my own. I sincerely appreciate his salesmanship and and will refer him to anyone that is on the hunt for a new car. I can only hope that the dealership incentivises him appropriately for all of his hard work.

Ryan Newbold is the man down there at Subaru. The dude knows his stuff and can explain his inventory inside and out. I was in a bind at work and he brought the paperwork to me and we locked down a car for my wife. When the time comes for another I will be back! Make sure and ask for him when you go in.

Bad service, I had to wait for 2hrs, and the guy just went out...

Kindred is an awesome person to work with. I went in looking for a vehicle and he was very attentive when listening to my needs. He showed me several cars that would fill every need I had and there was zero pressure and he wasnt pushy or impatient with me at all. I highly recommend going and seeing Kindred for anything you need

HIGHLY recommend Garrett Quinney as your salesman. Honest and trustworthy. Have bought 2 cars from him now and wouldn't go anywhere else!

I had a recall on my passenger airbag, so I made an appointment to get it replaced for free. The staff were all very considerate and I was able to use the in town shuttle to get back to work in no time at all. The shuttle also picked me up (the repair was a three hour process), and upon arriving I only had to wait about five minutes before they had completed everything. The waiting area is very well furnished with seating, wifi, and a vending machine. Thanks!

Nate is your go to person in sales or anything else at Young Subaru. He has always been kind, fair and sensitive to our needs. Every dealership needs a person like him. I highly recommend you talk to him before making any car purchase. My family has bought 4 vehicles from him and we always leave having the greatest experience and knowing we got the best deal.

Young Subaru has always been a great place to do business and our Salesman, Devin Gardner has been very helpful whenever we need something.

These people suck dont make ths mistake I did dealing w them!

Came in for a test drive. Drove away with a new Outback. Jaden and Austin were very helpful. What a great experience.

Young Subaru is simply the best for your new and used automotive needs. Ask for Jonah!

Lance McNamara is amazing!! He got my spouse and I a brand new Subaru crosstrek and worked with us on payments and got us to where we wanted to be! Thanks Lance!

They did a quick check over my vehicle and were fast at giving me the results.

Joe has always performed A1 service on my vehicles. I appreciate his honesty and hard work ethic. Thanks Young Suburu for employing these type of mechanics.

I went in for suggestions on what would be best to do to my current vehicle and am considering buying a 2019 Subaru for how amazing Angelo Diaz s customer service and assistance was! Definitely ask for him he will get you set up with exactly what you re looking for!

If Young Subaru just listened to us the purchase of a car would have gone a lot quicker. Listen to me.

***Review Update***

This dealership will take care of you. Period.

My car had a faulty VSC (traction control) module very shortly after getting it. This dealership put me in a loaner vehicle for the time it took to get my car into town from another dealer out of state, as well as for the entire time my car was in the shop for the VSC repair. Since that repair, I have been back to have a vibration caused by my Legacy's awesome sound system checked out/silenced, where they did a free alignment check and actually found a tire was out enough to align it. I have worked primarily with Parker since sale, and he has been fantastic. The customer service at this dealership is absolutely incredible, and I will be sending friends and family to them in the future because of my experiences without any doubt.

***Previous Review***

Bought a new Legacy at Young Subaru/Karlee this last weekend. The process was pretty much seamless, and she even got a past customer to come by and show me their car so I could see it in a trim I was considering. Karlee was great, made me feel welcome and comfortable. Karlee has also gone above and beyond well after the sale to help me with other problems. If you're looking for a new car, I definitely recommend this dealership, especially Karlee!

Skyler was superb to work with in the service department. The only one I ll trust to do an alignment on my vehicle! Way to go Subaru

Owned my car 11 months now, never had any mechanical issues. Had all evidence and reports of work done and kept their word on the 2 years maintenance free that comes with every subaru purchase. They got me $0 down with a payment I could afford! Without pressuring me and actually listening to my wants and needs.

Service oriented businesses are all about details. Overall, my car buying experience at Young Subaru was ok, which is why the rating is average. It's the details that impact that score. This review is to go through those details.

Good Details:
They had the vehicle I bought ready for me to look at when I first arrived. That included a tag in the window with my name on the rear view mirror to let me know they were anticipating me. They also had a drink ready for me which was a nice gesture. Jonah was my sales person and he was very helpful. Everyone I was introduced to used my first name and multiple times through out my test drive and pickup visits people constantly checked in on me to make sure I didn't need anything. Negotiating the car was a straight forward comfortable experience. These are all good details that positively impacted my experience.

Not So Good Details:
First, there was a clear blemish on the car that was not obvious to me when looking online. Yes, it was visible in one picture but it was fairly innocuous and would be hard to see unless I was looking for it. I would have appreciated that detail being disclosed in the car description instead of being omitted. I found out after I drove 90 mins each way to test drive the car. Jonah was a good salesman but he called me by the wrong name a couple of times and repeated some questions he had already asked me. The questions I can forgive easily but if you go out of your way to welcome me with my name in the car, please use it throughout my visit. Once we agreed to a price I had to come back with a check from the bank to pick up the car. The car was supposed to be cleaned and filled up for me when I picked it up. Neither was done and they were unwilling to do so after I had paid. It seems like a simple thing but I was told cars can leave with a 1/2 tank. Lastly, they let me leave without a temporary plate or registration. Luckily, someone caught us as we were driving away and corrected it. It would have been unfortunate if I would have driven away without the registration.

Would I purchase a car from the Young Group again? I can't answer that question yet. The price for the vehicle was good and if I lived up north the 2 year maintenance would be good, but otherwise, it was a fairly ok experience with a few bumps along the way.

Ryan was super awesome to help me out here! I had questions about leasing and he answered them all in a way it made sense. I d definitely go back!

Ryan helped us get the best deal possible. He was very helpful and worked towards our best interest. He gets to the point and doesn't beat around the bush. Would recommend 10/10!!! If ever interested in buying- request Ryan Newbold!

This review is for the service department. I was greeted by such a kind and friendly gentlemen by the name of Howard. He helped me feel at ease, escorted me to the waiting room while my vehicle received an oil change by Brennen.

I finally found my favorite vehicle. With Ryan s help I was able to help it was an easy and no pressure transaction. I even had a trade I was able to get a great offer for it that was what I made my experience even better.
Ryan also has done great follow up making sure if I have any questions he is able to answer. I would recommend Ryan to friends and family to work with.

Every tech and agent I spoke with today was amazing and so kind. They helped answer other car issue questions not regarding my current recall. The shuttle driver was very nice with conversation and a smooth ride. Quick service and would definitely recommend.

Angelo is straight forward and help find what youre looking for. hes very informational and will do what he can to help find what you want around your price range. super down to earth.

This review is long over due and I have been just to busy ENJOYING MY NEW CAR!! I was petrified of possibly getting declined due to my lack of credit and a one income home, middle age - you know the deal. Fortunately I was referred to HESTON YOUNG at the Young Subaru Ogden location by a family member who has worked with him for years. Heston was beyond the best!!! Heston got the type of cars I was interested and even had them lined up for me at a tent sale What is so great about him is he is a no pressure kind of guy, he will tell you like it is and he just wants his customers to be happy I am not one to toot someone's horn unless it is completely justified but I would like to yell it from the mountain tops (which I can actually drive too now LOL) how great Heston and the finance teams were and are to work with!

I have been looking for the PERFECT car for myself for several months now. My friends referred me to Young Subaru and told me to work specifically with Landon Puffer because he is AMAZING. I did just that. Landon proved to not only be awesome to work with, but also a miracle worker for my specific (PICKY/IMPOSSIBLE) situation. From the get go I told him my TOUGH situation and also that I wanted "Magic" to happen to get me into the right car. He took it very serious despite being super busy. He worked with the awesome finance man and searched for the perfect car for me. The car he found was on a sister lot, but he still made it happen and stayed about 2 hours after close to make the MAGICAL deal close. I would DEFINITELY recommend Landon to anyone.

Just recently purchased a brand new WRX and the employees at Young were very helpful and patient with my car buying process. Look forward to continuing my business with them in the future.

I talked to this mans Angelo, let s just say he can get you want you want

Thanks to Travis Frye for always taking care of us and our family.

Lance McMamara is awesome! We were needing to move from our 2019 Outback, which has been my favorite car ever, to the Ascent because of a growing family. He was extremely knowledgeable about Subaru and hooked us up great!!

Just bought my first new car here! Went with the 2020 Forester. I used to drive a 1999 Forester, but sadly she died, so it was time for an upgrade. Having never bought a car before (the 99 was a hand-me-down) I was super nervous, as I had no idea what to expect. Ryan was phenomenal! A+ customer service, really informative, and incredibly helpful! He was willing to work with me on pricing and financing. The car gets here August 3rd and I am SO excited!

Just an update: I've had the car for a little over a week now and it's perfect!

~~~~~~~ Update ~~~~~~~ I would like to thank the gentleman that came thru with what he said I know we can't change the past but thank you for taking care of my oma

I gave 0 star
Horribl horrible experience they lied about my grandma's car being in an accident when I bought the car they stole $8000 from her I would definitely never recommend going to such however establishment I'm not in town so my Grandma has to do pretty much everything this all happened after she was in a bad car wreck and she's on a fixed income how can people be so horrible to elderly my grandma's name is Christa Simon and she's not happy with this at all

I purchased a Outback this last Saturday and it was hands down the best "dealership" experience we've had. Our salesman Devin Gardner went out of his way to make it as painless as possible. We had many questions and he was very willing to help us all day long. He was never pushy or demanding. I had some questions after we had got home and he was very kind in helping me to answer them. We will highly recommend him to all of our family and friends when they are looking to purchase a new car.

Gary was very professional, patient, and helpful in finding me a car for the right price and that worked well for me. Highly recommend.

The tanner the lube tech was very helpful and made sure I was very well taken care of before I left definitely made my experience with this Subaru location amazing.

Totally satisfied with the service at this location. I bought a used car last year from Hiram and it ended up having a few issues. They went above and beyond to take care of the problem....Hiram and Justin made things so much easier dealing with the frustrations of it. They sent it to the proper places and I received it back with absolutely no problems. So Happy with them I called them again and gave them info on a truck I was interested in and they had it on the lot that morning. Hiram and I test drove it and of course I bought it from them because of the care prior that I knew I would be completely satisfied again. Even while waiting for Hiram to complete the paperwork I was greeted by Lee who made sure I was taken care of from the start of me arriving and personally taking me to Hiram and the truck that was delivered, and he continued checking in on me throughout the whole process.. Because of this service I will be coming here for any future needs... Thanks again to all of you..

Just bought our 1st Subaru Crosstrek. Uriel Rojas helped us. He was very knowledgeable, friendly, and I loved the no pressure sales. Recommend him and young subaru 100%

I recently purchased a 2021 Outback Limited. Worked with Caleb Kimball. No pressure, just information and a pleasant experience for my wife and I.. The vehicle I purchased was just off the truck and needed to be prepped so we didn't drive it home. In and couple of days it was ready and Caleb brought it to us at Bear Lake. Fantastic service and great follow-up. I would recommend Caleb to anyone wanting a new Subaru ,

Lance was an awesome representative of Subaru. He was a huge help for us, incredibly knowledgable about the vehicle, and was super friendly. Thanks for your help, and we will be referring friends!

Ronnie did a great job getting us a great deal! He was very friendly and knowledgeable even for being the new guy.

Lance McNamara was extremely helpful and super supportive of the car i was looking for! he was able to find me the perfect car and got everything done within 2 hours! highly recommend Lance, super amazing guy.

Wonderful. People are nice and kind.
I have liked their patience on taking their time to explain every thing that has to do with the car purchase.

Ryan Newbold was very professional and had exceptional customer service. We had a great experience I didn't feel pressured into buying anything. Ryan stayed with us the hole time and made sure we where taken care of.

Joe Kapp is the very best. His knowledge and customer service are unmatched.

I have now gotten two used cars from Young Subaru in Riverdale. My first one I got from Greg and he was poliet and patient with me. I got a good deal and was very happy with my car. I just went back yesterday (almost two years later) because we needed something a bit bigger. I had Kelly this time and he was so amazing. I worked with him and Justin (who is a manager there) and they worked really hard to get me in the car I wanted and to still make it work with my budget. They went above and beyond to get that to work for me and I am so grateful for them. I would recommend them to anyone.

The sales team did not listen to us concerning our budget would not show us vehicles within our budget. Also, my husband traveled with them to a partner dealership to see a car that was within our budget and the car wasn't there by the time he got there. We felt like there was no respect for our time or preferences.

Amazing service! Honestly I ve had very bad experiences with other salesmen in the past but Angelo was honest and very fun to work with. He was able to find me the perfect car! If I ever decide to get another vehicle in the future, I will definitely be back!

They couldn't do anything for me, so their fresh start program sucks

I had a very unsatisfactory experience. I asked for a specific service, which was not completed. I ended up taking my car to another mechanic to get it fixed. Due to a service adviser never calling me back. I even left messages with the service manager but never got a call back. ****added note**** I was contacted later by the service manager, and he did everything he could to make sure I would continue doing business with them!

Came in to trade my old Crosstrek. Michal Kappos worked with me to make sure I got a great deal on a new Outback

awesome customer service!!! bronson frye is definitely the best worker there they are all very nice and helpful.

I made an appointment for service 9 days in advanced. I promptly arrived on-time for my service appointment. I had provided a detailed description to the service manager over the phone when I made the appointment but upon arrival, my assigned service manager had no record of what my scheduled service visit was about so I had to reexplain the problem with my vehicle. I was informed their master machinic would be taking care of my vehicle and I informed the service manager that I would be waiting in their customer lounge while my vehicle was being worked on. An hour and 20 minutes went by without any update from the service manager so I decided to walk around the outer perimeter of the service garage to see if my vehicle was being worked on. I discovered it parked behind the service garage. I returned to the service manager desk and asked about my vehicle and told the service manager I discovered my vehicle parked out back. My hope was my vehicle had been serviced and they just had not gotten around to tell me my vehicle was done. Unfortunately, that was not the case. I basically sat in their customer lounge for almost an hour and a half thinking my vehicle was being service when instead it was sitting behind their service garage the whole time. My service manager apologized and gave me the lame excuse that they were short handed today. Why couldn't they have told me that when I arrived promptly on time for my scheduled appointment or even better yet call me before I drove 45 minutes to their service center. I basically told the service manager that this was not acceptable and that I expected better from this service department. At that point, I requested that they return my vehicle to me as I wasn't going to continue to waste my valuable time. They promptly gave me back my keys and made no effort to rectify the situation.

This was my first time buying from a dealer and I've been pleasantly surprised. I was looking for something very specific and flew in from out of state to get it. Our salesman Ryan N. was very helpful showing the car remotely and setting things up remotely, and even arranged transit from the airport for us to the dealership. Paperwork was relatively straightforward and while we did have to wait a few minutes for a sales manager to close things, the dealership is comfortable with coffee, water, and snacks provided.

I got a car from here in Tanner Yost suggestion and helped me through the whole process. I was absolutely amazed with the service. I love my car and everything about it. Tanner Yost is amazing and wonderful salesman.

Met with Ronnie he was a great person to work with, went on 3 test drives with us. Matt who helped out was also great. Bought daughter a crosstrex

Great experience. Working exceptionally with our current budget. Tanner Yost, is very knowledgeable of the vehicles he is selling. Very confident and polite young man. Wasn't pushy took his time approaching us in the parking lot. Drop my name if Tanner helps you (Brandon Bird). Very satisfied with purchase lots of bells and whistles! Thanks to all the men and women at Young Subaru!

Young Subaru is a very great dealership. Lance McNamara was very polite and professional with all my questions and helped me out greatly with the answers I needed. Definitely 5 star worthy.

I have worked with Todd Evertsen multiple times and he has always exceeded my expectations. He is always honest and willing to take the time to address my concerns no matter what they are. When looking to buy at Young Subaru I would recommend to talk to Todd every time for the best experience.

Just bought a 2021 Subaru Ascent. Salesman Dakota and floor manager Lee both did a very professional job describing the features of the car without being pushy. Price and trade value were quickly negotiated to our satisfaction, so we bought the car.

Grant was a wealth of knowledge. Not pushy. Crosstrek looks like a great car.

Trey helped us into our new outback. Awesome customer service!! Huge help!! ASK FOR TREY!!