World Toyota Reviews

Amanda was very easy to work with. My car was ready in an efficient time period.

Mr Ofori is truly a treasure to this place. This was the best car service I had received and I ve been to a couple of dealerships. He knows exactly what to do and he exceeded my expectations with no pressure at all. I d recommend going here if you want to buy. Don t even stress it.

Criston was very respectful, listened to my requests, and was able to do a quick fix on a part that had simply popped out of place. Having my car serviced at World Toyota has always gone smoothly.

Great experience. Tan Nguyen was my salesman and he made it extremely efficient and easy. He sourced the vehicle i wanted, picked it up, had it washed and gassed before I arrived. All negotiations and financials were completed prior to make things easier. I was in and out in less than an hour. Could not be more pleased with the service and experience.

Mariam D. was able to work with me and now I'm able to drive out with a brand spanking new 2017 Toyota Corolla and rebuild my credit at the same time!! Now that's what I call a win win! She is very nice person, wasn't pushy, and I will be recommending all of my friends and family to go to World Toyota and see Mariam if you want the best deals and customer service on Toyota's! Thank you soooo much!! Mariam D. was able to work with me and now I'm able to drive out with a brand spanking new 2017 Toyota Corolla and rebuild my credit at the same time!! Now that's what I call a win win! She is very nice person and I will be recommending all of my friends and family to go to World Toyota and see Mariam if you want the best deals and customer service on Toyota's! Thank you soooo much!!

Also, shout out to Mikael Oliver. That Thomas restaurant is the bomb! My main squeeze loved it.

I had the best experience at World Toyota! Amir bent over backwards to help me and really made me feel appreciated as a customer! He was the absolute best salesman I could have asked for to help me!!

I am extremely disappointed by World Toyota. Both my husband and I have contacted them multiple times over the last two months and by multiple means (phone, email, online chat) to purchase an extended warranty for our Prius. Our request has never been followed by an agent, and after each new request we received an identical automatic email with no answer to our question. I highly recommend using another Toyota dealer.

Today is 9-12-18-I purchased a car about 3 weeks ago (and the inside dashboard was still dusty after I purchased it) and was supposed to get Lojack setup fairly soon after ....at least that is what I thought.... This is where things break down...The sales rep called the company to setup my lojack and I was supposed to get a call for an appt within a few days. That was 2.5 wks ago. I reached out to the LOJACK/SKYLINK company and they say the dealer is supposed to call...the run around is NEVER good....SHE ALREADY CALLED....so I call the dealer again ...and can't get any clear help from them...I am still waiting for a callback from dealer or someone to get this lojack setup ....The process to set Lojack up is way too disorganized....no one wants to take the blame....Make sure if you go with Lojack or Skylink, the dealer handles it correctly from the beginning...#HORRIBLEPROCESS

These guys are great, originally told me 3 months, then it was 1, and then they had the issues fixed on my Tacoma in a week!! Criston Alexander was great and kept me in the loop throughout the process! Great service!

Nice staff and work done well, but it took way too long. 3 hours for an oil change and tire rotation.

Spectacular fast service. And they keep you informed on how much longer you have to wait.

Always a pleasure to be treated with a smile and professionalism... Chad at World Toyota on Peachtree Industrial Blvd., Ga was just that! Great personality and made sure my car was well taken care of!

Christian was great! Vehicle estimate of $ and time absolutely accurate.

Exceptional service, quick to get greeted and helped. Took a reasonable amount of time to hand me my car.

Mariam was great in helping me find a vehicle that was right for me and was able to assist me in working within my budget. I'm happy with my new Camry. While I did take some time to decide, the whole process took about four hours. Toyota is a great brand and I would recommend World Toyota if you are looking for a new car. 4 stars because I received 4-5 requests from them to leave a review which was annoying. Several texts and emails. Reviews should be organic and not forced!

What a great experience at World Toyota! World class service from Daenzel Samuel. He showed me where the nice waiting room was and even delivered my car to me personally when it was ready. When most people dread going to the dealer, he made the experience great. I ll definitely be back.

A long time world Toyota user. Truly eager to serve their customers- I ve never felt belittled or outright manipulated there (have at almost every other dealership or service location)

I had a great service advisor, Orin Tobias. He was helpful and kept me informed throughout. He was a wonderful and knowledgeable advisor and I would highly recommend him.

Enjoyed working with Terrell Lee, very professional. The business office was respectful of my time and didn't use any high pressure tactics for stuff I didn't want.

My experience here was great. As soon as I pulled up, I was waited on. John was the one assisting me. He had a very personable demeanor, polite, & professional not only with me but also with his coworkers. This was my first time getting serviced here and it will definitely not be the last. If you decide to go here and get assisted by John, I guarantee you that you re going to be pleased as I was. No complaints.

The on site staff customer service was for sure a 5, but I came when they were renovating and was not preinformed of that so I was wondering around the lot trying to figure out where to go and do for my appointment which made me run late (they thankfully did not care about that)

I had coins saved on paper bag on driver side box, after car was finished servicing i found it was place on other side. I didn't count coins so i couldn't tell them why they had to open side box. Also wheel cover was not fully closed and washer fluid cap was not even closed. Their service is not satisfactory. I will never ever take it to World Toyota Atlanta again, i don't want t loose my items from my car!!!!

I purchase my first car from World Toyota. My sales person Debra Jones was professional and very helpful through the process. I originally came in for a preowned vehicle and I drove off in a new 2021 Corolla. I am happy and very satisfied. Thank you Debra and Muhamad!!

Lane was wonderful - the most polite and responsive person ever! He s great!

This would be 5 stars if it hadn t taken 2 hrs and 25 mins to diagnose and change a leaking tire. BTW, I came in reporting a leaking tire.

Very friendly and professional worked with me to get a very good deal on a Carolla

I had a good experience. The sales representative was great.

Where to start? Is it that the advisor had a day off and gave no alternative option to communicate, or possibly was it that they didn t perform a simple tire rotation that was paid for by Toyotacare with my money! (Tires were marked and were never moved) Or was it that I was lied to my face that a shop foremen performed the work to my car? Poor service world Toyota.

I really enjoy taking my cars to World Toyota. I always have a great experience, the work is done within a different time and always done right. The entire staff at world Toyota is amazing, they know what they are doing and make me feel like a valued customer. They have a lifetime customer with me.

Took our vehicle for maintenance service and Juan was very helpful. Process was fast and well done.

Took my car in on short notice. That had it fixed shortly. Thanks Criston Alexander.

Damion was so kind and so knowledgeable about what services I needed done on my car!

Great customer service very happy with my experience.

Great fast service, keep up the good work. Mr. Juan Moreno was very helpful.

excellent and fast service. extremely helpful staff!

Bought a new corolla IM back in may from Jarrell. Love the car and Jarrell was awesome. He was really professional and a nice guy. Helped me get a great deal and even though I know he's working for a paycheck like everybody else in the world I truly felt he went to bat for me, was very knowledgeable, and worked hard to earn my business. I've also used the service center here for my 2016 corolla and the service center is great too. Nice place, when it's time for my next Toyota you can bet I'll be back here!

I went to get some shades replaced and they never scheduled it to get done. They were super helpful and everything else was fine, but it did take awhile for them to officially say they needed to be replaced, and then they never called me back to actually fix replace them. I know I could've called, but I got busy and didn't. Just wasn't impressed overall, and didn't feel like staying on top of them.

I would like to say that I have never been to a more honest and friendly dealership. To explain, i showed up late on a Thursday night with a mindset to purchase a 4runner. Despite the late evening, you would think everyone would be ready go home, but instead met with professional and friendly staff. Getting down to business, I found the dialogue between my salesman and her manager to be very organic and pleasant while trying to locate and work out a deal for the 4runner I had in mind. Not once did I feel like I was talked down or treated like I know nothing about the car business unlike some of the other higher end Lexus dealers in the greater Atlanta area expecting just a quick signature for those who have that ability to not care what money is worth. I also was astounded how honest the pricing, break down, and valuation of my trade-in was. From the get go of the initial offer, I felt i was not deceived to come this dealership for a car at all and the numbers were not offensively far away from any reasonable sale. Although... i 'will scratch my head' on why there is a mandatory $1000 dollars of dealer options? I understand you need floor mats, but $850 between wheel locks/window tint/nitrogen filled tires, eh come on now. But with that said, it was all disclosed, barter-able, and understandable. Even though we couldn't come to a deal to fit my price budget, I will say this dealership has me convinced that Toyota is the brand for me to own for years to come and a rarity to do business with. I wouldn't hesitate **hope** to come back to WorldToyota for another chance to buy a car from them.

Thank you for giving me a car loan on my Toyota Camry a great 2004 car. May I buy it back? It was Metallic Blue from Memphis TN. I got a Memphis Area Teachers Credit Union loan on it. My name was Cynthia Eidson and I'm 49.

Eric Palmer my salesman was very courteous and helpful in helping me make my decision based on my budget. I would definitely recommend him again.

Overall the dealership is typical. I was particularly let down considering I requested that the dealership remove the World Toyota decal for my vehicle prior to leaving and I waited for over an hour just to get home and see they made me wait but did not remove the decal. Also, I was told I would get a full tank of gas and I did not. Day late and a dollar short.

It's always easy to leave my car here, and I trust the service. Once I asked to get my tires there for the Costco price, and got them. Now I get free tire rotations because my tires were bought there.

Oh what an experience I had a meltdown right at the dealership and just as I thought things were falling apart. My knights in shining armor put the right deal together. Thanks to to team at World Toyota every single one of you was accomodating and pleasant. Most of all thanks to the guy with EXCELLENT customer service, great customer focus and an overall wonderful attitude despite the circumstances Terell Lee U., your mother raised a good one remember to thank her for me!

Stephanie is polite, extremely helpful and very patient. She took the time to explain my Repair and even showed me how to change some of the settings on my car. I truly appreciate the great customer service.

The service advisor, Amanda, was knowledgeable and professional. Amidst my few comments about pricing, she maintained her demeanor.

Allan Wilson was extremely professional, courteous, and understanding when dealing with my exact requests in purchasing a vehicle. Overall my World Toyota experience was very positive and I left confident that I received the best deal on my new 2020 Toyota Tacoma possible. The best part of my experience has got to be the amount of time Allan and Richard saved me by being upfront with the deals they are able to offer and did not waste my time negotiating back and forth on rates or prices.

Rest assured I will always recommend World Toyota to anyone I know who is in need of purchasing a vehicle.

Chad was very nice and welcoming. Had no problem asking about my day and made sure I received my car in a timely manner.

I liked the experience overall. Salesman was very nice and knowledgeable. Be sure you do your homework before you go in. They have two prices; one for internet and one for folks who just walk in. It's a significant difference. They were prepared to charge me the difference and assume I was ignorant to the price.

Eddy for World Toyota is the best sale guy, he helps until the end, i always buy with him

World Toyota service department delivers excellent service. They were attentive, courteous, and considerate.

I only come to World Toyota for all of my service needs for my Camry. This is mainly because of Alen! He has been taking care of my vehicle for the past 2 years and has been such a great help. He takes the time to explain what services I need because I m not too savvy with my car repair knowledge. I know that making sure my vehicle is in great shape is his top priority and I am confident with all of the suggestions he makes. All of my visits are relatively quick so that is definitely a plus! Thank you Alen, for everything you do for me and my Camry!

Glenn was respectful and did not promise more than he can offer. I have had others that have over promised and not followed through. It is best to check your car for grease stains on the interior and fluid levels before leaving the dealership. Though, I had two tires replaced and an alignment, my car was pulling to the right when on the highway and had to slow down due to safety concerns. I will be following up on this.

I m Jason I put my sienna to day , the Guy name Jack take me good care.

Great to deal with! Salesman was professional not pushy listened to what I was looking for gave good suggestions.

The person who helped me was very nice and he was able to get my car back to me exactly when I needed it to be done. I also appreciated that the final price was the same as what was quoted to me.

Andrew was my advisor. He was very professional and went over and beyond to serve me. I actually left another Toyota dealer whose customer service was unsatisfactory so I m happy to say I will be using World Toyota in the future.

Great and excellent service. Within the promised time I was out with excellent job and wonderful recommendations.

I have a Toyota/Lexus Visa card that gives cash back on purchases that are made. I can use the rewards cash at any Toyota/Lexus dealership for service, parts and money towards a vehicle. The service writer at World Toyota said that she had never seen the card before. Instead of seeking help from a co-worker, or perhaps management, she takes it upon herself to handle the transaction. I told her about the money I had available, but she proceeded to pretend that she knew what she was doing and ended up charging my card twice........without applying the reward! When I called back to the dealership she was very dismissive and telling lies.

Long story, short.......
If you don't know, just say that. Find someone who maybe knows better. Don't try to wing it. Everyone is not stupid!

I took my truck there for its 1st maintenance. I had stashed some gift cards from Christmas in it. When they returned it they were all gone. I went up to file a complaint and they said sorry but there was nothing they can do. They don't have any cameras. I left a message for the manager with another manager and even called again yesterday but still no response back.

I had a great experience at World Toyota. The staff was courtesy and very helpful. I came out of there with a great new car at a great price!

Front desk does awesome job !

However I went there for a Toyota recall and after finishing my repair they didn t clean the dust created due to airbag replacement. Also left my car hood open which I realized when I reached home..

My wife and I live in Durham, North Carolina. We had driven to Atlanta in our Toyota pickup truck to visit my son. Since we will be making this trip a lot, we were interested in purchasing a second car that could deliver good gas mileage. After researching new and used cars, we had decided that the car needed to be a Toyota (we love the dependability of our truck), have the latest safety features, be affordable and deliver good gas mileage.

Our son recommended we look in Atlanta for greater car choices and competitive pricing. Our first stop was World Toyota and we were very impressed with the number of Camry choices and listed prices compared to the car dealers in North Carolina. Jerry Jung was our salesman and we immediately liked his no-pressure approach to showing us cars that would meet our list of required items. It was clear that Jerry knew the facts and figures about the cars he sold and he was able to find us the car we were looking for at a price we could afford. Most importantly, World Toyota was able to meet our required items and put us in a new 2020 Camry at that price. Also, Jerry personally helped prepare the car for pickup to allow us to leave the next morning for North Carolina. He has stayed in-touch with us over the past week continuing the Toyota support making sure we are satisfied with the car.

Buying a car is usually an unpleasant experience. My wife and I thoroughly enjoyed the purchase of this car knowing we made the right choice and got the car we needed.

My advisor Daenzel was super awesome. He was really nice, he listened to my needs. He made the experience itself just amazing.

Awesome staff. Very friendly and clean. Good reliable service and timely.

Fast and friendly service. Comfortable waiting room, great location. Awesome experience.

My husband and I worked with Hugh Larson. He was very patient with us and made very knowledgeable recommendations! I came in with an idea of what I wanted and I left extremely 100% satisfied with my purchase! He spent plenty of time with us and allowed us to thoroughly evaluate our options. I highly recommend this dealership. I had a great experience.

Had an amazing experience today with the service of my car. Chris was a great service representative and took care of everything I needed including ordering me a Lyft to and from my house. When I needed 4 new tires I hesitated over the price. Chris literally pulled up a browser and helped me comparison shop online to make sure I was getting a fair price. Great communication throughout the whole process. I'm in the market for a new car and probably going to look at another Toyota now.

Hello Good Morning My rims all have rim rash. I was wondering if you guys could fix that?? If so how much will it cost??

Easiest car buying experience ever! Salesman Luis was very kind and reviewed everything about my new car with me!

Excellent customer service from start to finish. Calvin and his team thoroughly explained everything in depth. No pushy sale man's experience. Calvin is knowledgeable about the details of the vehicle and his goal is to make you satisfied.Happy customer here!!!! Go see Calvin

Let me start by saying I got a car from this dealership back in March. Someone hit me and it was totaled out. I called Roderiquic once I was in the market for a new car and he took very good care of me. Roderiquic and the Finance Manager Ramon found me a monthly payment that I can afford, a down payment that wouldn t break the bank, and a car that I absolutely love!!!! I really appreciate their help so much even when I seemed impatient Ramon would remind me to be patient and showed me that he had my best interest in mind. Go see them!!!

I m always pretty much in and out when I come here. The customer service is good and the wait is never long for me. The new update is nice and clean as well. I will say though that usually the person I m working with is super bubbly and personable, but today the guy that I was with wasn t. It was pretty early though and I know some people aren t morning people so I didn t take it to heart. Overall great service. I think of it as the Chik Fil A for cars. The service is great and the cars are great.

Thank you so much for working on my car. I will recommend you to other people. I really appreciate your business.

Christian is awesome!! Highly recommend her service!

Making an appointment online was easy. I was greeted as soon as I drove up by a super nice and sincere attendant. I did have to wait a bit to see advisor but it wasn't too long. Tania listened to my warranty concerns and took the necessary steps to see they were resolved. I would definitely recommend the service depart and especially Tania.

Manager of parts department was accommodating and willing to negotiate with me on a part I ordered. Great customer service. Will be doing business with them again in the future. Highly recommended.

Update: manager and mentioned employee corrected this situation. Thank you for your timely response and professional demeanor. Chat session and email with Kevin Phoutharangsy ok. See you soon Kevin for the visor.

Tyler Nguy n. He is serving his customers with an altitude and rudeness, he disrespects customers. He wants to fight with one of your customers today at the dealer. The general manager witnesses the whole story .

Always a pleasure to work with this wonderful staff

Bought a car from them years ago and don't trust them. Maybe things have changed but when looking for another car recently they're schmarmy. Drive to jim ellis.

Able to get in easy on Saturday service was promoted and excellent. Thank you Glen Knox assistant service manager.

Avoid this dealership. We were intentionally misled into trying to sign up for extra warranty protection "at no additional cost" which we had already declined, something that if we had not been careful we would have paid over $5000 more over the life of the loan. You will see this as consistent feedback in the finance reviews. Buyer beware! Also, despite buying a new car, they didn't have 2 keys for it, and we wasted more time in having us come back only to find that the only person that can do the keys didn't show up, and still only have one.

Every time I've come here from just getting air in my tires to standard maintenance its been great! Love the touches, such as washing car, nice size waiting area with comp water tea coffee. Tania always great attitude and smile!!

Donald Smith was wonderful, knowledgeable and attentive. I did not walk in to buy a car but Donald walked up to me as I was leaving. Can you believe I now have a new Toyota 2020? Financing department was great and Donald called to check on me 30 days later. If you are looking to purchase a car, please ask for Donald. You will not leave without great service.

Quick and easy experience with my 4 Runner at the Service Center. Affordable too. Customer Service was excellent!

I just bought a 2019 used car with manufacture warranty for my 17 year old son, with all safety futures because that was our major concern as parents. Our small daughter 15 will be in that car too since both will attend the same School.

The people were nice. However, any responsible Car Dealer shall place SAFETY first and WORLD TOYOTA did not.

They actually lied to us ( myself and my son )
The car is defective, it has a major safety issue in the wheel.

I trusted them when they were telling me all was great and that there was no reason, no need, to print the inspection report I had requested twice during the buying process.

The same day after bringing the car home ( exited for our son) he showed the car to his mother who noticed a very strange noise in
the wheel. I immediately went outside and
yes she was right.

We have World Toyota the opportunity to correct the situation because we thought hey, it could happen. Well wrong again ..... they could not take the car across the street to the Hyundai dealer because it was so hard for them that I decided to go myself today and forget about giving them any more chances.

Si NO SAFE CARS and NO CUSTOMER SERVICE

Today Hyundai told me the car had two recalls and they were supposed to have them done by law before selling it and they did not ( and these are in addition to the wheel issue ). They gave me an appointment to bring the car because it would take them some time to have it fix.

Great unnecessary ordeal for a family buying an almost new car just because some people did not do their jobs correctly or perhaps it is just the wrong Dealer all together ? I guess we will never know. Shame on them !!!

World Toyota has failed miserably twice !!!!
Stay SAFE, go some place else !!!!

They were quick and helpful in their service! They took great care of me while I waited on my care, by providing server waiting areas for me to wait and not be exposed to COVID-19. Everyone was very friendly it was like no other car service I ve ever experienced! Thanks World Toyota.

Juan was excellent - professional, courteous, understanding, responded to my concerns.

My husband and I purchased a Toyota Prius on 4/29 from Roy Samuel. The experience at World Toyota was amazing. Roy approached us right when we pulled up, listened to what we were interested in, and made sure we had everything we needed throughout the whole process. There was not one time during the evening that I felt uncomfortable with the purchase I was about to make. It felt very seamless and almost like we were part of the family. I would without a doubt recommend this dealership and Roy Samuel to my friends and family.