Oswaldo Taborda

Review of World Toyota

I just bought a 2019 used car with manufacture war...

I just bought a 2019 used car with manufacture warranty for my 17 year old son, with all safety futures because that was our major concern as parents. Our small daughter 15 will be in that car too since both will attend the same School.

The people were nice. However, any responsible Car Dealer shall place SAFETY first and WORLD TOYOTA did not.

They actually lied to us ( myself and my son )
The car is defective, it has a major safety issue in the wheel.

I trusted them when they were telling me all was great and that there was no reason, no need, to print the inspection report I had requested twice during the buying process.

The same day after bringing the car home ( exited for our son) he showed the car to his mother who noticed a very strange noise in
the wheel. I immediately went outside and
yes she was right.

We have World Toyota the opportunity to correct the situation because we thought hey, it could happen. Well wrong again ..... they could not take the car across the street to the Hyundai dealer because it was so hard for them that I decided to go myself today and forget about giving them any more chances.

Si NO SAFE CARS and NO CUSTOMER SERVICE

Today Hyundai told me the car had two recalls and they were supposed to have them done by law before selling it and they did not ( and these are in addition to the wheel issue ). They gave me an appointment to bring the car because it would take them some time to have it fix.

Great unnecessary ordeal for a family buying an almost new car just because some people did not do their jobs correctly or perhaps it is just the wrong Dealer all together ? I guess we will never know. Shame on them !!!

World Toyota has failed miserably twice !!!!
Stay SAFE, go some place else !!!!