Virgil and his team are the best local computer specialists. I have been to them twice for what I thought were catastrophes and they have helped be both times. Their prices are competitive and the staff is friendly.
I have been using Virgil for over two years for me personally and all my clients and refer them whenever I can. They are always timely, cost effective, personable and helpful. Best I have ever dealt with. Would highly recommend them!
Great work, customer service, pricing & help. I would refer/recommend this business to anyone for lost passwords to broken computer screens & equipment. Thank you Virgil
Superior service and customer service. Will definitely use them again.
My computer is giving me problems and I took it to Virgil s And they did a great job of repairing it and in a timely fashion. I highly recommend Virgil s computer repair
Saved the day after our first computer build didn t go as planned. They were on point with their turn around time, price was more than fair for the work they did and they went above and beyond to ensure things were functioning properly before sending it home. Even installed driver updates and RGB controls we didn t expect them to. Showed us computer functioning at pick up and did a very professional job with cable management. We will definitely be back for any repair needs in the future!
Very pleased with their services, quality and fair rates. They upgraded my older reliable laptop to a SSD and added double the memory- and now it runs great! Thanks!
They are always professional and very helpful.They email you updates and call and explain the issue and price before they do any work.They also have a quick turnaround time!
Several months after they replaced the PSU on my desktop, it started randomly shutting down, until it reached the point where it didn t even finish booting up. They took it back and didn t charge a diagnostic fee, found a broken CPU heatsink leg, and replaced it...all at no charge. Great customer service and great work that they stand behind!
Virgil's is top notch!! Expert technicians and fantastic customer service. I completely trust them to take care of all of my computer and cell phone repair and assistance.
As for some, they have a great way of talking to you, making you think they know what they're talking about. My husband was deployed over seas and his very expensive gaming rig's power supply was broke. (Laptop) One of the best that's around in my opinion and his is the MSI. I had to go there twice because it was not soldered correctly. We would have done it ourselves if we had the equipment. But alas this is not why I came here to write a stupid review. We opened it again because the power supply is broke and we found out that a bunch of screws were missing. And we are missing an 8Gb stick of RAM. There was an 8Gb and a 4Gb and all we have is the 4Gb. Don't trust these people. They take your money and they have fun with your parts. Stupid to think I wont find a way to get these parts back.
Excellent work.. My computer works like it was brand new..
I dropped my laptop and took it to Best Buy first, but they wanted $100.00 just to look at it and have it diagnosed and they were going to send it out to get diagnosed.
I decided to go to Virgils and I am so happy that I did, only $38.00 to diagnose and did not have to send my laptop out, he diagnosed it himself and did the work at an Excellent Price. He charged me for refurbished parts but used NEW PARTS!!!.. Very honest!
Virgil Computers, Inc. - Excellent service at reasonable rates. Technicians are customer oriented, incredibly knowledgeable, and exceptionally professional. I know this because I am a repeat customer and each time I have received the same treatment. My first visit was for problems with my desktop computer. Recently, problems with my laptop lead me back to Virgil. The technician listened patiently while I described my dilemma and he then explained to me what he thought the problem could be and how long it would take to actually perform the troubleshooting. As promised, he got back with me in the timeframe specified and offered resolutions and options. Included was the offer to recover data from my hard drive. He also gave useful information that would allow maximum use and performance of my laptop. Once again, all at a reasonable price.
I highly recommend Virgil Computer, Inc. to resolve your computer problems. Give them a try, I guarantee you will be glad that you did.
The guys at Virgil Computer are so helpful! They built my computer and I also take it to them for any repairs or upgrades. They are so knowledgeable and really go the extra mile to make sure that everything is done properly. I heartily endorse them both for purchasing a new computer or for computer repair.
Have been using Virgil Computers - Sam and Tom - for desktop, laptop and smartphone repairs and upgrades for over 10 years, and I've NEVER been disappointed in the quality of their work or the pleasantness of their attitudes. Plus, their prices are more than fair! Highly recommended!!
I cannot express how grateful I am for Virgil Computers's service. I am a college student who relies heavily on my computer. When there was a virus on my computer, Virgil Computers was able to swiftly remove it. When my screen unexpectedly turned black, Virgil Computers was able to identify the problem, target it, and fix it by replacing the screen. I have used this company multiple times ( as you can tell, I am a little rough on computers) and will continue to use them. They are reliable, have great service, and have affordable prices. They are a computer company that has been around for years and I know I can trust and highly recommend them to anyone looking for top-of-the-line service. Thank you so much for your service and keep doing a great job!
My Tab2 was no longer charging and I brought it to Virgil's Computer Repair. It turned out to an extremely simply fix. I was in and out in 5 minutes!!
I didn't buy anything but I wanted to post that the computers that they have on sale in their show room are very reasonably priced. If you are looking for an affordable computer this looks like a good spot.
Thomas at Virgil s Computer repair was very helpful and knowledgeable. He solved my issue quickly and was very professional. I highly recommend them.
Always outstanding service. Couldn't function without them!
After comparing several local shops' reviews and word of mouth recommendations, I reached out to Virgil Computers. They were reasonably priced and delivered fast, thorough service.
What I really appreciated was their crystal clear breakdown of the necessary services based on my machine's specs -- not just a blanket "you need to upgrade xyz" up sell. They made me feel comfortable and didn't try to use terms that would go over my head to pressure a sale. Because of that, they'll be my first stop for future purchases, upgrades, and repairs.
It s now six months later and my machine is still running like a dream. I wholeheartedly recommend them!
Thomas took outstanding care of my laptop this morning. I learned that this company has been in business for many years. It's a rare pleasure to do business with truly customer-minded professionals. Thanks very much!
Dropped off a Toshiba External Drive (1.5tb), was unable to access any files. Was told it would be a $30 bench cost and then $129 to transfer data. They kept the drive for about 1 week and we told that the drive was corrupted and I would have to sent to a recovery location to b retrieve any files. After picking up and paying $30 I asked my neighbor (works for Fujitsu) to take a look and in a matter of hours, he was able to unlock the drive. Told me it was the permissions. I feel that Virgil's is only trying to boost its relationship with the recovery company and not customer satisfaction. I would never recommend Virgil's to anyone. 18 years of service, would expect a better experience.
Thomas=da man! Great service, knownledge, and friendly personality. He provided a price to disconnect and reconnect my stero, computers, and multiple TVs while contractors were installing new flooring. During the reconnect, my Cox Cable modem failed; he trouble shooted the problem with the Cox tech over the phone, which took a bit of time; yet, he didnt increase his initial charge. This is the second time I sought Virgil's services, and will continue to use them in the future.
So thankful for Thomas at Virgil Computers! My laptop was water-damaged, and I brought it to Virgil Computers, and within 24 hours it was repaired and good-as-new! Great and fast service!
Quality work. Not cheap but today, what is? They fixed a Lenovo that was totally caput and did it super well. I would recommend them anytime. Dr. Tom
It is always a pleasure doing business with Virgil Computers. They listen to your problem and take the time to explain what probable problem is. All technicians are friendly and helpful. I have come to depend on them for all of my computer support.
They were able to replace the screen on my laptop and they also fixed the power jack.
Wish they gave store credit for recycled pcs & laptops! Feel like I'm at the loss and not building a relationships for our Computing needs!
I had a quick obvious repair to a experienced tech ,,,they fixed it on the spot and did not charge for it ,,,they were honest ,,hard to find these days...I appreciate it .
Needed a quick check on my ipad that wasn't charging. Virgil game me some suggestions to try at home before going the fill diagnostic route. Friendly, honest advice and nice clean store.
I brought a pc in over the weekend that i had just built because I kept getting blue screens of death. I described my problem to the tech when I dropped it off and he said they could figure it out. I get a call Monday afternoon that my computer is just fine and I am getting blue screens from software issue on my pc. I take the computer home and reinstall my system and was real cautious about what drivers I installed. Needless to say the blue screens persisted. After more troubleshooting I found the problem. i had a bad pci port on my motherboard. I wish I didn't waste $50 on their diagnostics to get a bad answer from them. I will not be back there again.
I am adding to this post since I received a very nice call from the owner about it. Although I didn't get my system properly diagnosed as stated above, he did try to make it right by offering me a credit on future services. Although I will most likely never use this credit since I do most pc work myself it was a nice offer from him. As others have stated in other reviews they seem to have a hard time on diagnosis of high end machines which is what I have. I know my problem was difficult to find and I'm not going to hold it against them for that. Their prices seem very fair for their services and I'm sure that they will do their best to make you happy. Thank you for contacting me about my review. It really shows that you care for your customers.
They were very helpful and great custmer service. They dod an awesome job.
Ive been a customer for almost my entire life and they have never not been amazing.
Fast turnaround over Christmas. Sam's service and honesty saved me alot of money. Bad motherboard and CPU on my 7 year old laptop and not cost effective to repair. Saved my hard drive in an HD Enclosure, saved all my programs/data at a very fair price. I am happy with service, turn around, honesty. I will use again and I highly recommend.
This is the second time I have called Virgil's Computer Repair. The staff there is fantastic! I worked with Sam this time. The staff at Virgil's is exceptional. They are very knowledgeable and patient even with non-techy folks. I highly recommend them to you!
My business has been a customer of Virgil Computer for several years. Their service is excellent. I highly recommend them for pc repairs.
As a senior citizen I was very pleased with there service. When I took my computer in and got it repaired, they were patient & understanding about my computer problems. These guys are great !!! They are very honest & trust worthy. I would highly recommend Virgil Computers to my family and friends.
I have been doing business with Virgil Computers for many years and have always had a great experience with them. They are very knowledgeable and always go above and beyond to make my experience with them as easy and pain free as possible. Thank you guys.
Our business has been using Virgil Computer Repair services for nearly 15 years. We have never been disappointed. Tom and his staff have kept alive desktops that were well beyond life expectancy. They are the go-to guys when your computers and accessories need the right touch to keep a business operating efficiently. Our sincere thanks to Tom and Sam. Their customers will not be disappointed.
Great place to buy or have your computer repaired. They built a desktop computer for my wife 7 years ago and help me select and order my 17 laptop HP Envy computer 2 years ago. I recently had a problem trying to disable my touchpad .I prefer a mouse. When Sam and I were unable to resolve the issue over the phone I took the laptop down to Virgil s where Sam discovered the absence of a proper driver for the touchpad. I have always found Virgil Computer people to be very generous with their knowledge and eager to assist the computer community. Virgil Computers is and will continue to be my go to place for all computer related services.
The service Sam provided was outstanding. I will certainly return to this shop whenever I need to get computer service.
Great service! I walked in without an appointment and they fixed my laptop immediately
I fried my laptop with a spilled drink so transferring programs and data to the new one, which I had bought elsewhere, was not a routine matter. Nevertheless, Tom was able to do the job at a reasonable price and cheerfully tolerated some follow up tutelage to get me going in full. Equally important, he made the charges and scheduling clear from the start AND met or bettered all deadlines. Much better experience than I have had elsewhere.
Sam of Virgirl Computer worked on a completely dead Mac that had multiple hardware issues and got it up and running for me at a price that was affordable and saved me the burden of having to purchase a new computer. I would highly recommend them to anyone!
Virgil Computer is a great resource. They address problems quickly at an affordable price. Provide fixes when others give up. Highly reccomended!
I have used Virgil Computers in the past when I was shorthanded at my job, they have provided one-on-one Tech support ad software that allowed me to update and trouble all 200 of my work computers. In the end my computers labs were running smoothly and without issues.
I took my iPad mini to them to get it repaired after I got screwed on the last repair. When I sent in the information I received a called shortly after I sent it. I was told it would cost 178 to repair it and when I brought it in, I was quoted the exact same price. A couple days later I got a call that it was finished and I could pick it up. It works just like when I first bought it. I wasn't in the area when he called and he offered to stay late so I could get my iPad back. Thank you Thomas and Virgil Computers for such good service, I will be bringing all my business to you!
Amazing!!!!! They have fixed every computer we have had for the past 15 years. Very reasonable, even to expedite. Would give them 10 stars.
A had a very positive experience with this company. They are skilled at what they do and exceeded my expectations in every way.
Not a good experience!! I called them today becase I needed a charging cord for my Toshiba laptop. After talking to Tom, he told me that they had no new ones but had used ones starting at $29. I told him that I would be there shortly. I live 4 miles away. I left right away. When I got there Tom wasn't there and after informing the guy working there of our conversation, he could not find any for my computer. He then called Tom. Once he got off the phone he informed me that they only had universal chargers and it would be $39. At the least, I should have been sold it for the price quoted. NOT GOOD BUSINESS! I informed him as such and he just shrugged his shoulders. This was a simple straight forward request that I had. TRUST LOST! Glad that I didn't invest money for a repair. Who knows what the bill would have been. Be aware!!
My 2nd visit to Virgil's Computer Repair - about a year ago, some HardDrive help, today replaced my Power Supply to my CPU. These guys do not try to take advantage of you and are very reasonably priced! Replaced my Power Supply in less than 3 hours!!! Hat's off to Sam and Thomas for Great Customer Service & Knowledge! I highly recommend!
I have a business computer with sensitive information so I don t let just anybody work on it. I was getting the famous blue screen of death and it was a tedious, tedious repair. Tom was very patient when I was losing my mind, compassionate, professional and calm. He stuck with it until the problem had been completely resolved. Very reasonably priced, prompt service, most professional.
The service and repair staff at Virgil Computers are awesome. I have a continuing need to monitor and update computer security and data protection for my computers. The staff there is very thorough and helpful with selection, installation and activation of software that helps me to protect my clients' data and privacy.
Tommy J
WOW!!! What a 1st Class place not only were they professional , polite ,& courteous , there Honesty & integrity for doing computer repair & sales was very above board. I will continue to use Virgil Computers for all my Apple & Pc needs. Thanks Guys again.
Easy and it only took a couple of days to get my computer back.
My experience with Virgil Computers was wonderful! They have a very friendly and professional staff with an affordable labor rate!! a few weeks ago, i dropped my laptop off to another computer company in va beach and was ripped off!! THANK GOD FOR VIRGIL COMPUTERS! In the line of work that i do, my computer is my livelihood and there is little room for error. I will only trust virgil computers with my systems in the future!
Very knowledgeable and professional staff. I was impressed by their prompt service.
One of the best computer experiences I have had. They repaired my computer and answered all my questions .I highly recommend them for all your computer problems.
We needed a replacement computer. Tom at Virgil Computers diagnosed the problem at our home the same day that we called, recommended and delivered a new replacement within 2 business days, and devoted nearly 2 hours to familiarize us with Windows 10 and its applications...all at VERY reasonable expense. I've used Virgil Computers before. I cannot recommend them highly enough and will never go anywhere else again.
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