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A
3 years ago

Just had an incredible sales experience with Craig...

Just had an incredible sales experience with Craig Rider here at Kelley Chevorlet. 100% satisfied with my purchase and sales experience! Thank you, Craig! We appreciate your top notch customer service!

E
3 years ago

Adam Williams is THE salesman to go to! He just re...

Adam Williams is THE salesman to go to! He just recently sold me my third GM vehicle (and overall 10th+ for my family) and I couldn t be more pleased with Adam and the dealership! He s gone out of his way to find exactly what I m looking for each time. I highly recommend working with Adam and will continue to recommend him to friends and family.

K
3 years ago

Bought a used 2015 GMC Yukon right around a year a...

Bought a used 2015 GMC Yukon right around a year ago. Was told it was serviced there regularly and now after putting 20k miles on it I m putting a new transmission in it because it is totally shot at 122k miles. NOT HAPPY AT ALL think I ll leave a bad review for every dollar it s going to cost me as well

T
3 years ago

I thank you Adam and Joshua, with helping me find ...

I thank you Adam and Joshua, with helping me find the best reasonable deal for me. Adam was very involved with my concerns, and even calmed my anxiety that was arising with the unknown. Thank you Adam!! Joshua, thank you for closing the deal with ease.. Very easy to listen to Joshua and his explanation with customer service!!! Thank you KELLEY CHEVROLET!! Adam F. And Joshua M.!!!!!!!

T
3 years ago

I went in for just a routine Oil change and to hav...

I went in for just a routine Oil change and to have them look at my Driver Assist System message that kept popping up from time to time. Corbin took great care of me and even let me know of a recall that I had on my car. Although it was nothing major I went ahead and had them take care of it. They werent sure how long it would be to take a look at the DAS but it turned out to be just some old codes so they got my car back to me in a few hours. Great job

T
3 years ago

Excellent experience! This was my first time worki...

Excellent experience! This was my first time working with Kelly's service department and I will be returning in the future. Joe Glass was professional and knowledgeable and represented Kelly's organization very well.

M
3 years ago

Jon Kelley and the entire sales team at Kelley Che...

Jon Kelley and the entire sales team at Kelley Chevrolet are "The Gold Standard" in customer service. I will always purchase my cars, new or used from this dealership because of their attentiveness to me, the customer, and my needs. Thanks for another fantastic car buying experience!

M
3 years ago

David did an absolutely wonderful job helping me s...

David did an absolutely wonderful job helping me shop for a new vehicle. I was uneasy, because I was unfamiliar with the car buying process, but David thoroughly explained everything to me and covered all the bases. He had answers for all of my questions and made feel like I was in good, trustworthy hands. Credit was an issue for me, but David worked hard to find a reliable vehicle that best suited my needs. I greatly appreciate his help and will recommend anyone else to see him at Kelley.

R
3 years ago

Looked online for a long time for trucks. Kelley s...

Looked online for a long time for trucks. Kelley seemed to have good choice of models and price seemed ok.
First salesperson I met was very helpful, we looked at all used trucks on lot and then looked online for two trucks I had seen that I did not realize were at another Kelley lot.
We went there and drove the truck. I decided to buy . Not a big hassle to test drive like some places.
Except for one guy on Illinois Road all the staff was very friendly , helpful and explained everything well.

c
3 years ago

We went to Kelley to find a used car for our son. ...

We went to Kelley to find a used car for our son. Our salesman, Steve Croy, was extremely friendly and very helpful. Selection and service at Kelley is unrivalled. If you're looking for a new or used car, do yourself a favor and check Kelley first.

A
3 years ago

In and out quickly and they got me exactly what I ...

In and out quickly and they got me exactly what I wanted, while going to bat for me. It was an awesome experience and Bryan was with me evevery step of the way. Awesome for sure. Definitely recommend!

N
3 years ago

Mason and the sales team are extremely knowledgeab...

Mason and the sales team are extremely knowledgeable and professional. I came in with an idea of what I wanted, they accommodated those wishes and gave me more options on top of it. They went above and beyond, I can t recommend them enough.

K
3 years ago

Had the best experience possible with my purchase!...

Had the best experience possible with my purchase! Jason was great, he listened to my needs, not pushing for "just another sale". He was knowledgeable, not pushy, and extremely patient. I love not only the great deal I received, but the car washes, the communication, and follow-up has been above expectations. Thanks for not being "just another dealership", I take pride in your service and commitment.

M
3 years ago

My wife and I were first time dealership buyers,

My wife and I were first time dealership buyers,
Kris and his team quickly and seamlessly got us into the right car with zero pressure, to start our growing family with.
They helped us get a great rate, we experienced great service, and a knowledgeable staff.
I wouldn t have wanted to buy anywhere else. After experiencing Kelly Chevrolet s business, it will be the only dealership I ll do business with.

M
3 years ago

Steve Croy was the man that helped us find the per...

Steve Croy was the man that helped us find the perfect car for us. We told him we had looked online and pretty much knew what we wanted and where we wanted the price to be. He showed us the car we were looking for, didn't try to get us into a fancier more expensive vehicle. He took great care of us. He was an awesome salesman while juggling other clients. He was personable and understanding of our situation. We have gone to Steve 3 different times for vehicles and every time he does an amazing job. I am definitely going to refer friends and families to Kelley Chevrolet, and recommend they get help from Steve Croy.

L
3 years ago

My experience was awesome from start to finish. O...

My experience was awesome from start to finish. Our sale rep, Kevin Kelley, made sure the Traverse was available inside during a thunderstorm and then the next day for a test drive. He was very straight forward and friendly. We were also welcomed by the manager, Chuck Kelley. Our finance mgr, Lee Walls, made us feel at home and welcome while going over the costs. This is our second vehicle purchased from Kelley on Lima and we will definitely work with again.

S
3 years ago

This is second time I have purchased a vehicle fro...

This is second time I have purchased a vehicle from Kelley. I have been treated with kindness and respect each time. Bryan B. Sold me my car this time. He was so patient with me and listened to exactly what I was wanting. It was very busy the day I bought my car but I was always checked on if I was left alone for a minute. The process was quick and easy. I also liked my first sales team remembered me from when I purchased vehicle in 2014. I will be back and definitely recommend.

M
3 years ago

Thankyou mason clay for taking your time and genui...

Thankyou mason clay for taking your time and genuinely helping me out as I went through the sales process. I never thought I d be back in another dodge but I m glad ! What an impressive facility!!

I
3 years ago

Kelley Chevrolet has a friendly salesman in Mike R...

Kelley Chevrolet has a friendly salesman in Mike Rosine. He was patient with me. It got a little rushed, due to it being at the end of their day. I feel like I got a good deal. They made sure I had plenty of warranty to get me through the loan period. I was promised a full tank of gas and was a bit disappointed half way home, when I realized it didn't get filled. Overall it was a good experience. Thank you.

S
3 years ago

Craig Rider is the best! Made buying our car quic...

Craig Rider is the best! Made buying our car quick and enjoyable. This is my second purchase from Craig and Kelley! Kelley is a great dealership to work with! Highly recommended! I will keep coming back!

D
3 years ago

I purchased a New Chevy Blazer RS from Kevin Kelle...

I purchased a New Chevy Blazer RS from Kevin Kelley and he was extremely knowledgeable and helpful in finding the right vehicle. I picked it up this afternoon after it received the Full Protection Package and it looks beautiful. Thank you to Kevin Kelley and the staff at Kelley Chevrolet! 5 Stars!!

S
3 years ago

I had a great experience with Kelley Chevrolet. Ev...

I had a great experience with Kelley Chevrolet. Everyone was knowledgable and very helpful. I highly recommend getting a vehicle from them. Everyone I encountered was top notch!!! Our salesman was Richard Philips, he went above and beyond to get me in a car that I loved! I will be back for sure!!

A
3 years ago

Impressive work by Mason Clay & John Hoffman! Outs...

Impressive work by Mason Clay & John Hoffman! Outstanding facilities and staff. Everyone there seems eager to earn the consumers business and I surely noticed. Thanks again for keeping me in a chevrolet instead of buying a dodge lol

T
3 years ago

We were looking for something specific with a limi...

We were looking for something specific with a limited budget. Steve Croy did an amazing job of making us feel at home, finding the perfect wheels. His team of finance managers made things happen!
Thank you for all you did! I would recommend Steve Croy and his team to anyone looking for a good vehicle with great service!

L
3 years ago

I really liked Josh Martin! He was so nice and was...

I really liked Josh Martin! He was so nice and was great walking me through the process. I felt like he spent extra time with me making sure I didn't just like my car, but loved it! I came in knowing what I wanted and he never once pushed me into anything I didn't. I would buy from him again. What a nice guy!

M
3 years ago

Jon Kelley was very helpful. This will be the 3rd ...

Jon Kelley was very helpful. This will be the 3rd vehicle we have purchased through him. He worked hard to get us the best possible deal. Plus we have been dealing with Kelley Chevrolet for the past 30 years

S
3 years ago

I worked with John HofMann and Jon Kelley. I told ...

I worked with John HofMann and Jon Kelley. I told them exactly what I was looking for., they found it, and I drove it home the next day. They were patient, kind, and fun to work with. I would recommend my friends and family to them anytime!

B
3 years ago

Really appreciate the service and effort put into ...

Really appreciate the service and effort put into finding the best vehicle for my needs at a price in my budget! Great people to work with, second vehicle we purchased from David and we will buy from him again!

S
3 years ago

My salesperson was phenomenal, and the management ...

My salesperson was phenomenal, and the management team was even better. They have the best inventory, the best sales process, and the free carwashes, parking, wifi, popcorn, and pop are all bonues. I love my new Malibu!

R
3 years ago

Bought my first car from a Kelly dealership...alwa...

Bought my first car from a Kelly dealership...always treated me fair and with great service! Scott Dwyer is very personable, efficient and knowledgeable and a true professional in the sales field!

T
3 years ago

This was a better experience that the last lease. ...

This was a better experience that the last lease. Kevin kept us informed from the very beginning. Everything went smooth, painless just like he said . he stayed with us till the end thanks to him and his team. Need more teams like his. THANKS KEVIN

L
3 years ago

Mason is an exceptional sales representative for k...

Mason is an exceptional sales representative for kelly Automotive. Mason was very informative and cordial. Our over all experience was great. No sales pressure. no bull. Thank you to all we interacted with. We'll be back.

D
3 years ago

Adam Williams was a great help assisting me in pur...

Adam Williams was a great help assisting me in purchasing my first car! He made sure to understand want I was looking for and finding a great car to meet my needs. I appreciate his patience and time!

A
3 years ago

We were greeted before we even walked in and were ...

We were greeted before we even walked in and were immediately helped by Mason. Mason did a great job of listening to what we were looking for and was able to provide us with options that fit our needs. Thomas was quick during the financing process and was able to answer all of our questions. Both Mason and Thomas were very kind, courteous, and professional throughout our entire time at the dealership. We will definitely return for future purchases and will recommend to friends and family also!!!

T
3 years ago

Great experience finding our newest family car! Ev...

Great experience finding our newest family car! Everyone was amazing and helpful especially our salesperson David M. If your looking to find your dream car I would highly recommend Kelley Chevrolet and ask for David M!!

T
3 years ago

Adam Williams did a great job for us, we had ZERO ...

Adam Williams did a great job for us, we had ZERO intention of buying. Chevrolet Traverse High Country we stopped just because another friend asked us too. We actually left went and test drove Two Buick Enclaves and then came back to Adam to get the Traverse because of three things 1) Adams personality and friendliness made him easy to work with 2) The High Country Traverse I felt actually competed very well the Enclave and in fact some areas was better like the roominess in the front seat and 3) Kelley Chevrolet worked well with us on price.
Thanks Adam for not getting frustrated with all our questions.

B
3 years ago

Great experience with Craig Rider buying my Yukon ...

Great experience with Craig Rider buying my Yukon XL. Everyone was easy to work with and fair to negotiate. Full disclosure on any flaws and were honest to ensure I was completely satisfied. Highly recommended!

D
3 years ago

We have bought are last two vehicles from Kelly Ch...

We have bought are last two vehicles from Kelly Chevrolet and I will never go anywhere else because Kelly has taken care of us. We have had no problems at all with either vehicle. Kelly Chevrolet inspects their vehicles and makes sure that all of their vehicles are great vehicles. Thank you Kelly Chevrolet and a special thank you to Scott. Scott I look forward to coming into Kelly Chevrolet and have you help me and my husband find our next vehicle. I trust you and Kelly Chevrolet 200%. Thanks again

E
3 years ago

I worked with Steve Vachon to have my truck servic...

I worked with Steve Vachon to have my truck serviced and have to say that every time has been a pleasure! Serviced on time and to my great satisfaction, I ve tried other services and dealerships in the past but will never again! Great job Kelley team!

K
3 years ago

We had a great experience. Josh Martin was great. ...

We had a great experience. Josh Martin was great. He was very knowledgeable and didn't push us. He listened to our needs and found us the exact car we wanted. We will recommend him to our friends and family.

M
3 years ago

Agreed on a price for a used truck. Was approved f...

Agreed on a price for a used truck. Was approved for financing, and started to make the 2+hour trip to purchase. I received a call from the sales associate in the middle of my drive that the truck had sold the prior day. Very unprofessional not checking the inventory, very disappointed in this dealership to say the least!

E
3 years ago

Words cannot describe how great everyone has been ...

Words cannot describe how great everyone has been to me at Kelley Chevrolet. They treat me like family every time I go in. Service is outstanding, I would never take my car anywhere else. Steve Croy has been so great to work with as well. I won't go anywhere else to buy a car. Thanks to everyone for being so good to me!!

M
3 years ago

Kris McKinley and Kelley Chevrolet in Fort Wayne I...

Kris McKinley and Kelley Chevrolet in Fort Wayne Indiana were extremely easy to work with and they made it an amazing experience purchasing my first Z06 Corvette! Definitely recommend seeing them when looking for a new or pre owned vehicle!

P
3 years ago

Thank you to Michael, Jeremy & Thomas for doing su...

Thank you to Michael, Jeremy & Thomas for doing such a great job! They really took time to help us with our particular vehicle needs -even tho they were crazy busy! Each one did a great job in their particular department and we had a great experience with each one. They were able to get us Great vehicles at a Great price right in our budget (which we set before we walked in the door). No pushing at all. Just the help we wanted. They found us vehicles that were just right for our family! This is the first time that I was happier going out of a car dealership then I was going into one! The buying process is so much better & faster than it used to be! We are very happy with our experience, and very happy with our purchase. Thank you!!

C
3 years ago

First, let me say, I have never purchase a car fro...

First, let me say, I have never purchase a car from a dealer before but Kelley Chevrolet was a fantastic first experience. Craig was not pushy and he made sure my needs were addressed to the full extent. Very easy team to work with and very professional. The experience was quick and easy and I was able to drive the car off the lot the same day. I couldn't be happier.

W
3 years ago

I'm only speaking on their used cars. I purchased ...

I'm only speaking on their used cars. I purchased a Saturn Aura from Kellys about three years ago and have had nothing but expensive repairs since. I've had to replace the engine, change out the entire exhaust system, replace the oil pan, and now Im having transmission problems. I'm starting to think they pulled the car out of a swamp and resold it. If you're looking for a quality used car, I would STRONGLY suggest looking elsewhere first.

v	Saturn of Fort Wayne

v Saturn of Fort Wayne

4.8