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J
3 years ago

Kelley Chevrolet has been my dealership of choice ...

Kelley Chevrolet has been my dealership of choice for many years. My salesperson Jon Kelley has been pleasure to work with. His knowledge of his products and his no pressure approach has kept me returning to Kelley Chevrolet.

P
3 years ago

The best service in town HANDS DOWN. You get told ...

The best service in town HANDS DOWN. You get told the truth, no fluff and Mason listens to what you want and stays within your budget. I ve been car shopping all through Fort Wayne and easily the best salesman I ve been around.

B
3 years ago

Did mostly all my searching online. I bought used ...

Did mostly all my searching online. I bought used and needed to feel like I was buying new for my $$. Found a certified 15 Impala that was exactly what I wanted. Worked with Kevin Turner via phone and arrived to find my car ready to go. I test drove it unsupervised and was not pressured to purchase. I bought used but felt like it was a new car! This dealership is immaculate. I will def. Be back in the future. Super happy.

C
3 years ago

Steve Croy did an excellent job helping me choose ...

Steve Croy did an excellent job helping me choose a vehicle. He also was very timely in answering any questions that I had. It was a great experience. One of the best that I have had with a car dealership.

T
3 years ago

The team at Kelley Chevrolet is truly world-class....

The team at Kelley Chevrolet is truly world-class. I want to thank them for doing business with us on all of our GM needs. Chuck Kelley and the team ALWAYS strive for 100% to meet or exceed our expectations. You will not find a better dealership and team in the Midwest to take care of your family or friends in the automotive market. Thanks again! We love the new trucks! Talk to you again soon guys!

M
3 years ago

Steve Croy was awesome to work with! I usually hat...

Steve Croy was awesome to work with! I usually hate the car buying/leasing process as much as going to the dentist, but he actually made it fun (he s a very funny guy)! He went out of his way to make this happen for me several times. This won t be the last car I get from him.

M
3 years ago

Everyone was ever polite. It was a welcoming envir...

Everyone was ever polite. It was a welcoming environment. Everyone had smile on there faces. Josh Martin was a wonderful at helping me find the car I love. Also got to meet Chuck Kelley he's an great guy to talk too.

C
3 years ago

Steve was great, never made us feel pressured to b...

Steve was great, never made us feel pressured to buy. Always was polite and made us feel like family. He "came in on a wrecking ball" and saved the day! Now I have so many features to play with!!

T
3 years ago

Great dealership! I was a little indecisive on a v...

Great dealership! I was a little indecisive on a vehicle I seeked interest in and didn t end up going with it. How ever , Steve Croyboy was very helpful and patient with me he was willing to do anything I requested as far as getting any information I needed on the vehicle Loved it go check them out!!!

R
3 years ago

I worked with Steve Redding on the purchase of a 2...

I worked with Steve Redding on the purchase of a 2016 Equinox. He did a great job of explaining the vehicle features. I loved the vehicle as soon as I got in it. This is the third vehicle I've purchased from Kelley (second time working with Steve). I highly recommend Steve and Kelley Chevrolet. I keep returning there because of their excellent service department. My service advisor (Phil Degitz) always does an excellent job of keeping me on the road. Great job, Kelley!

T
3 years ago

Went in for a simple oil change today got a good r...

Went in for a simple oil change today got a good reception, nice service writer Tonya, vehicle was serviced on time pretty quickly, paid for it went outside and found oil smudges on the fender where it appears as though the technician was leaning over to service the vehicle, I was very disappointed I will not go back. I will change oil and other fluids myself in the future since it appears quality control is not important to Kelley.

D
3 years ago

When working with Matt Hoagland we felt very comfo...

When working with Matt Hoagland we felt very comfortable with his knowledge of the cars as well as the dealership. We were looking at a 2017 Chevy Cruze for our son, had been looking at a pretty base model and Matt steered us to a 2016 with a great discount and was loaded. Although it was a bit more expensive we definitely got more car for our money. We are very satisfied with the car so far, and have been very satisfied with the experience of buying the car. This is the second car we have purchased from Kelly, and both experiences were great.

A
3 years ago

Craig was absolutely amazing from the initial call...

Craig was absolutely amazing from the initial call to the delivery of my new Blazer. He found exactly the features I wanted at a price I could afford and made the entire process very smooth. He communicated and followed up on every detail and was very patient with all my questions. I am very picky about what I drive and he found me the perfect vehicle. If you need a new ride go see Craig!

M
3 years ago

Car was repaired as agreed.

Car was repaired as agreed.
Time to repair was delayed several days due to scheduling error on their part.
Car sat idle in their shop for those days.

L
3 years ago

It was so easy to work with Craig and the team at ...

It was so easy to work with Craig and the team at Kelly Chevrolet. Thank you so much for getting me what I needed and putting my fears at ease. I m over the moon excited about my Equinox Mahalo

J
3 years ago

It was a wonderful buying experience from start to...

It was a wonderful buying experience from start to finish! Jon Kelley and Josh Mould did an amazing job of assisting us with our purchase. This was our first time at this dealership and we were impressed with how smoothly everything went. I would highly recommend them based off the excellent service we received.

A
3 years ago

Chuck and Kevin were fantastic to work with in pic...

Chuck and Kevin were fantastic to work with in picking up my 2017 Grand Sport 2LT. They were extremely knowledgeable and personal. I would recommend their dealership to any and all - as a first time Corvette owner, it s a 11/10 experience.

S
3 years ago

Kelly Chevrolet was fantastic, nothing but good t...

Kelly Chevrolet was fantastic, nothing but good things to say . My sales guy that was helping me was named Joel Rickner. Joel was more than just a salesman, he was the most polite, and truly concerned about my situation, person I've ever met . If your thinking about getting a new vehicle, and you want the best customer service possible. Go see my friend Joel Rickner . I would recommend him to anyone.

K
3 years ago

Mason Clay was patient and helpful. He helped us p...

Mason Clay was patient and helpful. He helped us pick out a couple vehicles we liked, test drive, and kept us updated on their status until we were ready to purchase. 100% recommend Mason Clay and Kelley Chevrolet

a
3 years ago

We knew exactly what we wanted when we visited Kel...

We knew exactly what we wanted when we visited Kelley Chevy today and Kevin Turner provided just that. We couldn't be happier with our new certified Malibu! Kevin worked with us to put tether the financing package that worked the best for us. We will go back to Kevin T for all our needs. Highly recommend Kevin Turner if you are in car market, go look at their awesome inventory online at Kelley automotive group

C
3 years ago

We had a great experience with Kelley Chevrolet on...

We had a great experience with Kelley Chevrolet on Lima Road. We used the website to determine which vehicle we were interested in and contacted Kevin to test drive it. Kevin was very helpful and accommodating throughout our time. We completed the test driving, financing, and paperwork all within 3 days. I would highly recommend Kelley Chevrolet.

J
3 years ago

My wife and I had been thinking about a different ...

My wife and I had been thinking about a different automobile for a while. We went to Kelley Chevrolet and chose an 2015 Impala LTZ. We looked at it one Saturday and liked what we saw. The next week we talked with sales person,Jessie, to check it out. He was very professional with us and now we have the Impala. We are very satisfied with it. The ride is much smoother than our former 2012 CTS and the updated options make us feel safe, happy, and keeps us more alert.
Thank You Kelley Chevrolet and Jessie
Jim and Wilma 3/10/2017

B
3 years ago

I went into Kelley Chevrolet today to meet with Br...

I went into Kelley Chevrolet today to meet with Brian Lytle and Kevin Kelley. I have been looking for a vehicle for my daughter for quite some time. Kevin sent me a personalized video going over a vehicle which I was interested in. Brian and Kevin were great throughout the entire process. I purchased the vehicle the same day and got a great deal! Thanks to both of them!!

D
3 years ago

I got a suburban that cost me 33.000.00 and a litt...

I got a suburban that cost me 33.000.00 and a little over a year they tell me all the things that was supost to fix is going to be cost me 10.000.00 for a seat and 800.00 for the airlifts I'm very unhappy with this place I came in for a oil change and they for got so they gave me a free one that make up but what damage was done is what I what to no I'm not asking alot I just want the stuff they no they should fix fixed. I was told anything goes wrong with my suv the insurance I got would cover it he even said they would paint my suv but no one has try to help me I didnt go to some bank I saved up for this it took me 2 year for me to fine the one I wanted we I wanted a gmc Yukon but I couldn't fine one that meet what I wanted this man and Chevrolet took me for a ride for sure they dont fix things they no is wrong with there used car when they say they will he told us to buy it and then call in a week and have them to fix the windshield ya it has a Spot on it cause everything covered and some one else got a used car the same day that got a year membership to costco for there purchased I ask them where was mine I got no answer I got free car washes I was going to put the pictures of my suburban but he never set it to me he said he would text them to me but I never got it Either I HOPE YOU AS FOR NOW ON AS WHAT DO I GET FOR BUYING ONE OF YOUR CARS

L
3 years ago

Kevin Kelley did an amazing job finding our vehicl...

Kevin Kelley did an amazing job finding our vehicle. There were only 2 cars with my specific requests within a 300 mile radius. We enjoyed visiting with Chuck Kelley as he is an iconic leader in Fort Wayne. Brian McKinley was very nice to work with when finalizing our documents. I would also like to thank Thomas in service for his knowledge in explaining all the bells and whistles with my new car.

k
3 years ago

My wife wanted to trade in her suv for a new one. ...

My wife wanted to trade in her suv for a new one. We looked at a couple places and ended up getting a new Traverse from Kelley s. He whole process was easy and very fast. The wife loves her new suv.

S
3 years ago

I tried buying from the local Chevy dealer in Mari...

I tried buying from the local Chevy dealer in Marion however they couldn't get me the truck that I wanted. I contacted Kevin Kelley and Kelley Chevrolet and we found out that he had exactly what I was looking for. I drove over an hour to purchase this truck and left with it the same day. I was very pleased with doing business with Kevin Kelley and Kelley Chevrolet. Thanks again to all!! I Love my new Trailboss

E
3 years ago

I have been buying my vehicles from Kelley Automot...

I have been buying my vehicles from Kelley Automotive through Mike Rosine since the early 1980's. From the moment I walk into Kelly's I know I will be treated with utmost respect. Mike has never tried to sell me something I do not want nor anything above what I want to spend. He is the ultimate in car salesman. After all these years I feel like I am family not just a customer. Never doubt Kelley's. There has never been any other dealership better. Believe me we tried them all. You never see crazy adds on TV for them just to attract attention, reason being they are just not needed. Kelley's best.

K
3 years ago

If you need to buy a car - go to the Lima Rd deale...

If you need to buy a car - go to the Lima Rd dealership and ask for Tyler! You will be treated right! We worked with Tyler and he was an absolute pleassure to deal with! He was very polite, asked questions to find out what we needed, made suggestions as nessessary.
We liked a truck at the Kelley Volvo and Tyler was right there to help us out! We didnt purchase the vehicle due to issues with my credit but as soon as things are cleared up - Tyler will be the first person to reach back out to!

A
3 years ago

We went to buy a nice reliable used vehicle, and D...

We went to buy a nice reliable used vehicle, and David Macias found the perfect vehicle for us. It was a vehicle we never thought of considering before, but it was perfect for us. He was diligent in making sure there were no problems and everything was a good fit. We are completely satisfied with the car and even like it better than the other car we have.

S
3 years ago

Craig Rider is our sales person. He is very infor...

Craig Rider is our sales person. He is very informative, considerate and patient. This is the second car we leased through him. Our daughter and son in law recommended him and so glad they did.
The dealership is excellent and very service oriented.

e
3 years ago

I've had some car issues for awhile now and just t...

I've had some car issues for awhile now and just took to my local mechanic that usually fixes the issue. Finally took it to Kelley's here recently, which I've had work done in the past by them and shoulda just went to them to begin with because I'm always satisfied with their work. I've worked with Phil and Stacie (more with Stacie). I always end up leaving a happy customer, minus the amount I get told at times lol but least I know my problem has been resolved. I don't ever feel rushed or like I'm just another customer their trying to just get in and out and get their money from, they take the time to explain what has been the issue and what needs to be fixed. I'll return as a customer as long as I keep getting the respectable service that I've had up till now. :)

J
3 years ago

The sales department was great to deal with and ma...

The sales department was great to deal with and made the deal but their parts department is terrible. A few more updates throughout the process would have been better from the sales staff. Overall happy with the experience minus the few rough spots.

j
3 years ago

We have been buying cars and trucks from Jon Kelle...

We have been buying cars and trucks from Jon Kelley for several years and have always been treated with respect. He has always done his best to make our buying experience pleasant, so we keep going back for all of our cars and trucks.

R
3 years ago

Steve Croy (aka Croyboy) is the best salesman we'v...

Steve Croy (aka Croyboy) is the best salesman we've ever had. He made our purchase experience worry-free and does an awesome job of keeping his customers happy. Can't recommend him and Kelley dealerships enough!

J
3 years ago

Yesterday we went to Kelley Chevrolet for the firs...

Yesterday we went to Kelley Chevrolet for the first time. We were helped by a salesman named Steve Croyboy. He was terrific! They didn't have what we were looking for, he told us no problem, he d find it. He listened to everything we wanted, answered all our questions. Had the manager come out to meet us. Steve did everything he could to find us the exact vehicle we wanted. Got a message from him today and he had located the exact one with all the options we wanted. And it will be in their lit tomorrow afternoon.
Thank you Steve for being so awesome! You did a fantastic job! We would recommend Steve Croyboy and Kelley Chevrolet to anyone looming for a new vehicle!!

G
3 years ago

They welcome you and treat you nice.offer more...

They welcome you and treat you nice.offer more items when car hunting and test drive. The process and paper work is always boring and it took less time. They have the car ready when I pick it up. Great job. Great People. My hand goes out to Drew to help me in the process for caring.

v	Saturn of Fort Wayne

v Saturn of Fort Wayne

4.8