v Saturn of Fort Wayne Review

Great experience with Kelley Chevrolet! Kris McKinley and the entire sales staff were awesome and fun to work with. Highly recommend!

Salesman and service is great! Love my truck. Jeremy Todd & Michael Edgerton are by far the best to work with! The deal could not have gone any smoother or faster.

Kris McKinley was sooooo helpful with every part of buying my new car. He answered all of my questioned very quickly!!!! Very happy with with Kris and my Kelley Chevrolet experience.

Steve was helpful and once negotiations were done, everything with signing and driving was smooth and easy.

Wonderful experience dealing with John Kelley and our new car purchase. John was extremely patient and had our best interest in mind. Everyone in the dealership was professional and efficient throughout our visit. Would highly recommend John Kelley and Kelley Chevrolet for your next car purchase.

Great place to shop for you next vehicle. Mason Clay ours sales consultant was on top of everything. Our vehicle is amazing and we love it. Thanks !

Adam William's was extremely helpful, knowledgeable, informative and very professional. He was a pleasure to work with and will be recommended to others.

Go see Jackson at Kelley Chevrolet. The best we have worked with

Ken and his crew at the truck service center on East State Blvd. get our fleet vehicles into the shop promptly, get the problem diagnosed and then get the work completed correctly the first time.

Out standing service for everyone at Kelley Automotive Group! Thank you for your help in getting me into a new 2019 GMC Acadia!

Thank you
Mike Rosine

John Kelley was great! What a wonderful quick experience. This was my second Kelley purchase and I'll definately come back again!

I work with Arturo Mugica and he was so thorought explaining the process of a lease. I appreciate the patience he had with me, you don't get that type of service anymore. Definitely recommending Kelly Chevrolet and Arturo.

Working w/Steve CroyBoy to purchase my new vehicle was great- He s easy to work with & makes the purchasing process fun & headache free! Thanks, CroyBoy!!

Wonderful sales rep Scott Dwyer. So attentive, very knowledgeable, and extremely patient. I love Kelly Auto.

I was completely satisfied. Will not hesitant to do business with them again.

Our sales team was amazing special thank you to our salesman Mason Clay. He is knowledgeable, helpful, and friendly. My husband and I have been looking at vehicles for a little while and met with Mason in December and made sure we went back to him. He didnt just put us in any car. He helped us decide which car was best for us and helped us get the best deal possible! Definitely will be back!

I havent bought a car yet. But Michael Edgerton was great. And when I am ready I will absolutely go to him. He has been very helpful.

Steve croy is a new sales person who came across as honest, trustworthy and not to pushy. Of course they try to sell you stuff you might not need, but that's all part of the job. I'm happy with the van I bought and the extras that they added , remote start and tow package. All and all it was a good experience, I would definitely recommend them.

very busy location, lots of vehicle turnover and the staff works hard for customer needs

I depend on the excellent service center to take care of the routine maintenence on my Lexus. Always fast and friendly and offer me a ride in their Courtesy Van plus the coffee and popcorn are the best in Fort Wayne! Highly recommend Kelley Chevrolet.

My experience with my sales person and the staff is friendly and relaxed. This is my 3rd Equinox I have leased. Love it.

We deal with Kelley Chevrolet for all of our business and personal needs. John is always very helpful with anything and everything we need.

I had a 8:15 appointment and by 9:15 was on my way home love it

My salesman, David Macias, done great work getting me into my 2020 Equinox. I love it and appreciate all the help from all the associates! Thank you all!!

Worked with Kevin Kelley again for my second vehicle. As usual, received excellent service and got me out quickly. Thanks for your service Kevin, love working with you

Just got a new Equinox. Tom Kelley Chevrolet is a great car dealership, friendly and attentive staff, lots of choices . Ask for Roger, great sales consultant. Always enjoy working with him when getting a new car.

Steve is awesome. Knowledgeable and time efficient helping find the right vehicle for me. Personally delivered vehicles to the door for me to test drive during the winter. Sales transaction was smooth. He s the guy to see!

Matt Getty is all about customer service! I would highly recommend him when you are ready to buy a car and want a fair deal.

I recently bought a car here and the staff definitely made the experience smooth and calming. This was my first car buying experience, so I had no idea what to expect. Mason Coy did a great job of making sure I was informed on everything I needed to know and made the experience as stress free as possible. Definitely exceeded my expectations and grateful to finally have the car I ve always wanted.

I've worked with Kelley Chevrolet for decades and always with a great salesman, Mike Rosine. Kelley is first class all the way and that goes double for Mike!

Wt a awesome place to purchase your dream vehicle.. Good group of there to help your every need.. Great experience

What a great team at Kelley's! This is one of the reasons we keep coming back. They made it possible to get a great deal on an amazing vehicle. Thanks to Steph, Kevin and Chuck!

My husband and I worked with Craig Rider as our salesman. He was very helpful and knowledgeable about everything we had questions about. He made the whole process very easy for us.

Great experience. They worked with me quickly to get in and out due to the fact I work 3rd shift. Kevin was very helpful and personal. I would recommend anyone go there for a new or used vehicle

Craig was excellent! No pressure, but answered all questions. 2nd car we bought from Craig

Kelley Chevrolet has some real talent working for them and it shows. Steve Croy and Lee Walls were able to set my wife up with a new car while overcoming some pretty big challenges. I have purchased many cars from many dealerships over the years, yet none of them were able to provide the amazing experience that my wife and I experienced today.

Steve Croy proved today, and quite obviously has been consistently proving, that the car buying experience can be something to look forward to. His perspicacity allowed him to quickly identify what my wife and i were needing/wanting to accomplish and that meant a lot to us.

Even though I may be living in Florida by the time i'm ready to buy my next vehicle, you better believe that i will return to Fort Wayne and kelley Chevrolet to meet with Steve Croyboy to make it happen.

- Adam Helsley

The trade could have been a little better, but the honesty from Jon K. About the vehicle we we're looking at was great. Good hearted group of guys. No pressure, fair negotiators!

Found what we were looking for at Kelley s, David Macias did a good job getting us a great deal.

My family was in the market for a new Equinox and we visited Kelley after visiting another Chevy dealer. Kevin and Chuck took special interest with our vehicle search. We thought we wanted a Premier level but after discussing our needs, they found an LT with a package that covered all our needs. They could have just let us purchase a vehicle for thousands of dollars more with features we really were not interested in, but they listened to our needs and sold us a vehicle with only everything we needed. We appreciated how they listened to our needs and sold us the vehicle with the perfect fit. The delivery and after purchase went just as well with calls to ensure everything with the vehicle was still fine. We are completely satisfied with the purchase and after purchase experience at Kelley Chevrolet.

We worked with Craig to get a new truck. He was very helpful and made everything very easy for us!

Scott and Lee were so awesome in this process. They listened to our wants and what we needed, never pushed us for decisions or pressured us for a sale. This whole process was easy and stress less. Thank you so Much! I love my new car!

Great caring salesman, eager to please and put me in a car that I wanted and could afford

I purchased my new 2016 Corvette from Scott Dwyer and Chuck Kelley 4 years ago, and they ALWAYS makes sure I'm well taken care of whenever I come into the dealership (Kelley Chevrolet in Fort Wayne, IN). I came in for an oil change on this visit and waited in the "appropriately socially distanced" waiting area until my car was done. Scott Dwyer and Chuck Kelley have GREAT customer service skills.

We leased our first vehicle with Kelley Chevrolet today and couldn't be happier with the service we received! Working with Mason Coy was truly a pleasure. He was thoughtful and appreciative of our business and if it wasn't for Covid, I would have shaken his hand. Matt, the sales manager and Jake in finance were also great. Everyone made it a smooth process and we never felt pressured. Highly recommend Kelley Chevrolet!

Matt Getty was very knowledgeable and friendly. I felt that I got a good deal on the car I wanted.

My husband and I have always had a positive experience with Kelley, besides tonight. I went in for a routine oil check up at the Buick center and waited for about an hour and a half... Not a big deal at all. What bothered me and made me extremely uncomfortable was the group of employee men that stood across the room from me. I was the only person left in the lobby and they continued to look my way and laugh. Sure, there might have been something funny behind me. But there wasn t, it was a car and me. That s it. If their wife, girlfriend or daughter had been in the same position as me I guarantee they would have felt equally uncomfortable. It s extremely uncomfortable for a young woman to be by herself with a group of men continually looking back and laughing, it s unnerving. They should have been more considerate.

Michael is such a huge help and makes you feel like part of the car buying experience. Very hospitable and overall I had a great experience
Thank you!

We purchased a used vehicle from Kelley Chevrolet. Our salesman was Austin Hampton. He was very knowledgeable and sincere. He is highly recommended by us. Everyone at the dealership was friendly.
Jack and Joy

Working with this dealership has been an awful experience. We purchased a new truck. From the first day we have been lied to, had to rewrite the entire loan and title work, as well as had it in repeatedly for repairs that are still not fixed. Now we just went over 36,000 miles and our extended warranty we purchased requires a person to come evaluate if they will even fix it. They are the same repairs from day one!! There is a leak in the roof/lights and the charging, car play and navigation system has never worked right. They need to fix it right or we will never be back for any more purchases.

I spoke with Mr. Chuck Kelly after posting this. He responded very quickly and promised to investigate. Assured me they would take care of getting things done right with no charges the work that should have been taking care of under warrenty. We won t know if the leaks are fixed until we get some rain, but the charging, car play and navigational system stopped working before we hit I-69. We can t leave it for a week again at this time. It is our plowing truck. Maybe the fourth time having it fixed will work.

My nephew Mason Clay sold me the perfect car!!!! See Mason at Kelley chevrolet he will take care of you !!

Mr. Kelly and Kelly Chevorlet in general was great to work with! The experience was very smooth and painless. They worked with me to iron out all the details to make my new purchase flawless. I would absolutely recommend Mr. Kelly and the whole Kelly team to anyone.

I purchased my vehicle Kelly last year in August. I've had the engine light to come on twice. There is a 12 month warranty on the vehicle. When I took it back to Kelly the second time for the engine light. They had it for about a week. I was told that they may have to replace the cylinder head. They had to call GM to actually figure out what was going on. And GM did recommend that it be placed a cylinder head. When I got my vehicle back I found out they did not replace the cylinder head they replace a valve on and needless to say I was not happy about that. So I took it to my personal mechanic to ask him about the cylinder head not being replaced. He told me to hang on to my paperwork. Because it plainly stated on the paperwork that GM recommended that they replace the cylinder head because carbon had built up in there but the mechanic has said he had put too much work into the vehicle already so he didn't replace it. I called kelly back with this information. Left a message to the young man that handle my vehicle. But he never called back. My personal mechanic told me to just hang on to my paperwork. Needless to say I'm really not happy with Kelly's way of handling things.

Everyone was pleasant. I was greeted immediately with a smile. They had my car ready as promised and it had been cleaned.

Steve is very easy to work with and works hard at customer satisfaction.

Jesse was the person the help me get this amazing deal on the Mustang I bought he was really friendly and patience with me he help me the best he could and I do appreciate it I would be more then happy to come back and buy a different vehicle at Kelly Chevrolet.thank you Jesse for all your help and thank you for helping me getting this amazing car

My husband did a ton of research on what the next car should be for our family. Matt Getty, our salesman, was very friendly and knowledgeable. Matt and another member of the Kelley Chevy staff made it possible for us to walk out where we wanted to be number wise. Thanks Matt for all your help!

Our experience was fantastic, our salesman, was very pleasant and quite friendly. Our purchase of a new vehicle from Kelley Chevrolet was flawless, even was introduced to the GM.

I love Kelly Chevrolet! I just purchased my second lease and I am truly satisfied with the customer service rendered! I have worked with Craig Rider for the second time and he is the best!

I recently purhcased a 2019 Chevy Tahoe from Kevin Kelley and it was an excellent experience! From the vehicle selection to the demo drive Kevin was very informative. He got me to the payment that I was looking for and I took delivery this afternoon. 5 Stars to Kevin, Chuck, and Josh in F&I! Thanks a lot

Forth coming with information, didn t sugar coat that it would be difficult for me to get the payment on the Cruze where I wanted to be with the negative equity that was on my current car. Kevin was polite and was willing to discuss options.

Had a great experience with Kelley and Kevin Turner

Mason is a very pleasant sales person to work with.

Jon was an absolute stand up man to work with. He was honest and did everything he could to get us the best deal. I would one hundred times over recommend people to go see Jon for an awesome car for an amazing price!

Kelley gave me the car that I wanted for the price that I wanted.

When we first walked into the store, we were met by Adam Firks, he sat down with us and found out what we wanted and needed in a vehicle, then found one and we love it. Then when we met with the financial guy, Lee, he helped us through the process easily and helped us understand anything that we didn't understand. Overall, it was a fantastic experience. Thank you so much for our "newer" vehicle.

The service advisors are generally very nice and knowledge and the waiting room has a much popcorn as you can fill yourself with. For whatever reason, everytime I am here the service runs extremely slow. I feel like I have to schedule on Saturdays because I will consistently spend 3 to 4 hours waiting for service. Be careful of the extra services they might advise you about and ask to see pieces, filters, and fluid colors before you agree to get them replaced or changed. And it is a dealership sonic you can find coupons on their website of know of any rebates, take advantage of those.

Highly recommend Kelley chevrolet. Came in looking for a new car and thought that s what we wanted but found a beautiful new to us but used Buick LaCrosse sportback ! Super excited we worked with Mason Clay! Nothing but great things to say about him and the dealer! Shop local !!

Efficient and through repair. Roger Ahr was very thorough and helpful during the sales process.

My experience was AWESOME!!! I'm in a Brand New Sonic with great gas mileage Drew Topp & his co-workers R Fabulous !!! If you are looking for a new vehicle, look no further than Kelley Chevorlet! They will get you in a new car

Straight-forward pricing on cars on the lot is fantastic--and rare! Made shopping easier than any other place we've been. Also helpful to have info. on all their vehicles accessible on-line. Very helpful, patient, and kind staff members. Great, positive atmosphere in the place and in the attitudes of the employees. Appreciate that they come across as genuine and not "schmoozing" customer for a sale. Comfortable chairs while waiting. Clean building. Liked the drink oasis with free fountain drinks and popcorn while waiting throughout purchasing process (and/or for those getting their cars repaired in the service department). Saw them help an elderly lady with a problem immediately and treated her with a lot of kindness. They also quickly apologized for a new employee who handled something unprofessionally. That says a lot about their concern for the customer AND for their reputation. Love the vehicle also. Good price for a used vehicle.

I usually hate the hole car buying experience but Kelly Chevrolet made it very pleasant.

Great experience with Kelley's and Kris McKinley! Highly recommend

Adam was extremely helpful, timely, and made the buying process fun and easy! Thanks Adam and Kelley Chevrolet!

Was my second truck purchased through Kelly Chevrolet and again I wasn t let down. Both times I spoke with Matt Getty and both times I got the best deal possible. The entire staff was super friendly and available to help with whatever I needed. Their facility is clean and modern and I will be returning when it s time to upgrade.

David was always very professional and very helpful in the process of purchasing a vehicle. My family and I appreciate his hard work by trying to help us find the perfect vehicle!

Jon Kelley was great helped get the right vehicle for me

Kevin Turner was amazing and super helpful in taking care of me while I was buying my vehicle.

I totally enjoyed the entire experience, it s a pleasure doing business with Kelly Chevrolet. Chuck and Jon Kelley have been outstanding. Glad we re a Chevy family!

My wife and I leased our first vehicle today at Kelley Chevrolet in Fort Wayne. Without a doubt it was the best experience we ve ever had getting a new vehicle. Mason did a fantastic job! He was a joy to work with from our initial meeting to the final new owners picture before leaving the lot. He was professional, courteous, and respectful of our needs and desires throughout the process. We settled on the Chevrolet Equinox and couldn t be happier. In fact, everyone we dealt with at Kelley Chevrolet was wonderful, Jake in financing and Matt the sales manager. The dealership is a true class act, and they just gained two more GM customers for life!

Last month my boyfriend was in NEED of a car so i suggested he come here. The sales guy he was working with didn't answer my boyfriend's emails all week. And finally on the Friday, he says that he was out of town. You tell me a good car salesmen doesn't have email on his phone? At least could've sent him a quick email saying he would be unavailable. So his week was wasted when he could've been had gotten a car from someone where else or another salesman there. Guess they rather keep their customer waiting for a week rather than refer to another coworker.

Kevin Turner really impressed us by his caring attitude and his attention to detail. I really felt like he had our best interest at heart. Thanks, Kevin, for making our first experience with Kelly so enjoyable.

The experience was all around good, the environment was friendly, the service was prompt and helpful and I leased a great car for a fair cost.

Great experience overall. My sales rep Michael Edgerton was very patient and a great guy.

Our second wonderful experience here! The whole process went smoothly from walking in the door to driving our new truck home. We worked with Adam Firks who was friendly and professional - he listened to what we were looking for and found us exactly what we wanted within our budget.

Kris was an excellent sales men. He helped me find a great cars that would work in my budget. He was very friendly and so hopeful. I will definitely recommend Kris to all my family and friends. Thanks Kris for making my daughter so happy and me too...

I recently purchased a vehicle from Adam, he was friendly, courteous and knowledgeable. I would highly recommend him for your next purchase