v Saturn of Fort Wayne Review

Fast and simple. Really impressed with the technology that you have there!

My experience was good the odd part was the distance of time in between changes?one was at 16,600 and the last one was at 19000 miles now where is the 5 thousand miles between changes? I'm not a math expert but two changes in 3500 miles when it should have been 10,000 for two oil changes you tell me!?

Definitely the best car hunting experience I have had yet. If you're in the market for a new vehicle stop by Kelley Chevrolet and ask for Mason Coy!

Picked up my car after recall work was done only to find out my cold air intake filter had not been put back on.

Very Pleased With The Service I Received at Tom Kelly! Kris McKinley Did A Phenomenal Job, Explained Every Thing Step By Step. I'm Very Pleased With My New Chevy Malibu Premier! Never Felt Pushed To Make A Decision. I Am Very Pleased With The All The Staff At Tom Kelly. I Highly Recommend Them!! An Amazing Group Of People!!!

Adam Williams was very nice, understanding and told me what was going to be my best option. I will always go to him or send people to him. I highly recommend Kelly very friendly people.

Matt Getty wonderful job, great person to deal with. Thanks for everything.

They waste your time with putting two separate numbers between the Chevy and the GMC locations here in Fort Wayne, yet they go to the same switchboard.

Mason Coy did a terrific job helping me purchase a good used car in my budget! He did Not try to upsell me which is a pet peeve of mine. As a matter of fact the car I ended up purchasing came in well Under what I had planned to spend.
Mason and His Dad Paul in the Service Dept are both people I feel I can really trust. This is is important to me as I am a single older lady who doesnt know that much about cars.
I am very happy with my recent purchase
If I ever decide to purchase another car, I will trust Mason and Kelley Automotive!

Mason Clay was very helpful/knowledgeable in our experience of purchasing the vehicle.

Excellent customer service!!! They really care about the customer. Bought my van here and also get it serviced whenever I can. Always helpful and friendly!

Michael Edgerton is the best ever! He was a great help...

Great experience at Kelley s. All the staff is friendly and helpful. Took a few days but we came to an agreement. Thanks to my sales consultant mason clay, for staying adamant and involved. Highly recommended dealer

absolutely the worst customer experience ever. My new lease died on the side of the road, and no one was available to help with anything

Richard Phillips was very helpful. Made this an overall great experience!

Michael Edgerton made this experience absolutely easy and amazing for us!!! Thank you, thank you, THANK YOOOOUUUUU!!!!

Shannon Hill did an awesome job, he got me the perfect vehicle I wanted. He listened to me as a salesman and took care of my every need. I will not shop anywhere else. I am now part of a Kelly Chevrolet family.

I've bought a lot of cars in my lifetime, this dealer is the best I've experienced!

Excellent dealership very helpful and great salesman

This time my oil change went smooth and didn't take three hours.

Chris, Chuck, and the Kelley team are great to work with. My Tahoe lease has been great and my husband s Silverado order has gone very smoothly. I highly recommend Kelley Chevrolet.

David Macias was great to work with. Very helpful, accommodating and really "worked" for the customer.

Let me just start off by saying Bryan Brudi and Thomas are amazing, Pushing aside their schedules to make sure we could pick up our chevy equanox a day early, that truly blew me out of the water!! Every car salesmen Ihave delt with in the past have been pushy and dont listen. The people at kelly, they listen; they dont make you feel like a dollar sign and thats what I loved the most. My fiance and I greatly appreciated how far kelly went out of their time and way to make sure we got the vehicle we wanted with the price we wanted. I will definitely purchase our next vehicle from Kelly and refer all of my friends to bryan and thomas! Thank you again guys You re amazing!

Great custo.er service from Roget Ahr. Great follow through. Knew vehicle information.

Steve Croy is genuine salesman that is there to help you buy a car. He was honest and wasn't pushy at all. I felt that I can trust him and he was there to help me.

I spoke with Bryan Lytle and asked him to locate a late model used car with specific requirements. Within only a few days he found me a car.

I committed to buy it sight/unseen due to the trust I have in Bryan. This car was well maintained; records and Carfax sent to me.

Adam facilitated the sale and kept me informed on the prep progress.

Thank you.
Doug Snowball

Kevin has taken great care of us now for the second time. Went out of his way to get our deal done and delivered directly to our home. Would highly recommend Kevin Kelley and Kelley Chevrolet sales/financial teams for their customer service!

Scott is great to work with!!!! He is really funny, super knowledgeable, and extraordinarily helpful!!!!

Amazing people and place. I will only buy from this store. Customer service is beyond amazing. If your spending a big chunk or small chunk of change you just want to be happy and know you are important. Buying a vehicle is a big purchase and you will spend a good portion of your day with the people your buying from, so why not be happy and comfortable and feel welcomed and respected. I'm huge on customer service and they won me over. If your looking for a vehicle go here and ask for Ernie Crowder.

The salesperson, Kevin Turner, was very pleasant to deal with and explained things very well. I really appreciate his friendliness and knowledge during the entire process. I would highly recommend him as a skillful and fair sales agent.

Steve Croy went above and beyond to help me find the car I truly love. Thank you again Steve!

Mason was very easy going and great to work with, honest and straightforward.

My wife, Candace, and I were shopping for a New Chevy Traverse and Kevin Kelley helped assist us. They didn't happen to have an 8 passenger Traverse like we were looking for but Kevin Kelley and Matt Getty found one for us with the equipment that we wanted within a 24 hour time period. We came in the next day and test drove it with no pressure from either Kevin nor Matt. We came to an agreement on payments and later took home the Traverse in question. They were very easy and fun to work with and we would recommend Kevin and Kelley Chevrolet to our friends and family. Good work gentlemen and Thank You!

Great service by the entire team. Our salesperson Roger Ahr was Excellent in helping us with the whole car buying process. I highly recommend him to every.

Thank you Jackson! You were extremely pleasant in working with us!

We went in with a specific vehicle in mind, we left with that exact vehicle. While there we were treated with respect and we could definitely tell that while they were able to give us "big dealership" service they are a family owned lot who cares about their customers! Jon was so sweet and made us feel very comfortable!

Mason Clay did a wonderful job of helping me get financing for my new car. It took a little while, but he was very thorough and helpful.

Steve Croy helped me get answers and info quickly and easily. He was very responsive and followed fast up with texts and emails. No pressure, very transparent, and an easy process. I'd use him again in a heartbeat!

Adam was fantastic! He made our vehicle purchasing a fun, upbeat, and non stressful experience. Thank you!

Craig Rider and his team did fantastic!! Will definitely go back!!

We have bought many vehicles from Jon Kelley and have always had great experiences with Kelleys overall. Chuck and Jon go above and beyond anytime we need.:)

I had the greatest experience working with Kevin Turner. He made things go smoothly and quickly. Got me in a great car that I am really enjoying. I would recommend Kevin and Kelly Chevrolet to anyone.

The people at Kelley were all very helpful and friendly. Adam Williams helped me out especially, and made the process very easy! Couldn t have asked for a better experience.

Mason was nothing but professional. He made me feel very comfortable and relatable, which made the process go very smoothly. Would highly recommend!

Jed Huscher helped my wife get out of her current Malibu lease and into a brand new Equinox for almost the same payment! Josh Mould was nice

We had a great car buying experience from start to finish. Enjoyed working with Tyler Montgomery and Chuck Kelly. Will do it again when we're back in the market.

Nice Dealership, nice cars and FREE Fountain Soda!!!

Absolutely the best car buying experience I ve ever had! Scott Dwyer was great! I wouldn t have bought from anyone else.

Had another great experience at Kelley Chevrolet! From the friendliness of the professional sales team (Kevin Kelley) to their service team, Walt Royer. I have purchased all my vehicles from Kelley s and I have to say the whole team there is amazing! I highly recommend Kelley Chevrolet to anyone for all their car purchasing needs. Kevin Kelley made sure my car buying experience was fast, easy and no hassles whatsoever! Walt always makes sure my vehicles are in top notch shape with reliable fast service every visit! It s nice to have a service advisor you know and trust! It s a truly a great feeling the way the Kelley s treat their customers! Way to go Kelley Team!

Mason did an awesome job with us! He is very accommodating, and knowledgable in all aspects of purchasing a new vehicle.

I have shopped for several cars using Scott Dwyer . He is one of the most professional salesman I have ever dealt with.

Nice quick easy buying experience, would buy again. CRAIGS AWESOME!! ASK FOR HIM.

Jesse was extremely knowledgeable and friendly. I would definitely recommend Kelley Chevrolet to anyone.

Saw a car on their website. They didn't have it. "Darn, we just sold that one!" 3x. Then across town following the salesman (who got lost) to see more cars they didn't have.

This was my first car buying experience and I m lucky to say it was a great one! I had the pleasure of being helped by Mason Coy. He was a great listener and made me feel comfortable throughout the process. The whole team made sure I was taken care of and very welcoming. I would suggest doing business with Kelly to anyone who asked!

Roger Ahr provided exceptional service and provided everything I needed to get behind the wheel of new car.

Mike Rosine is the epitome of professionalism. Mike has many years of experience and provides great customer service. We have been a customer of his for many years. I would highly recommend the Kelley Chevrolet team and especially Mike Rosine.

I called Shannon, he showed me a few vehicles and I picked out the one I want it. Got me in and out quickly and efficiently John Hofmann and Jim Kelley took very good care of me will. Will definitely be back

Grant was awesome! Answered all of our questions, was personable and really seemed to care about our needs. My next car will definitely be purchased at Kelly Chevrolet!

Can I please get my refund for the extended warranty I had cancelled? March 3rd, 2020 Tim Blackmon of finance said it would take 4-6 weeks for the refund to be reflected on my auto loan. I'm still waiting..

Scott Dwyer is the best in the business! He is considerate, a good listener and knowledgeable. He will always put the customer needs first! He s the only one I trust for our family.

They did work on a company truck that had to be sent back for a new replacement part of the part they just replaced. Other than that solid customer service.

I messaged about a car I was interested in and Kevin sent me a video of this car the next morning. Best dealership and car salesman I ve met by far.

We bought our Acadia from the Lima store. We had a great experience! The best part was the great salesmen, Steve Croy! We highly recommend him! He was very personable, quick to get back with us, willing to make things work on our time frame, willing to help us after the sale with all the new technology!

Thank you Mason Clay for helping me buy my new car. You made it very easy and answered all of my questions efficiently!

My experience purchasing my 2019 Silverado was good. I didn t feel pressured at any time. They were very polite and informative on anything I asked questions on.I feel Kelly Chevrolet did a good job for me all around.

Good experience today at Kelley Chevrolet. Matt Getty got me into an awesome Impala.

I have bought cars from Kelley Chevrolet for decades. I have only had one salesman, Mike Rosine. Mike is much more than a car salesman, he's a friend who listens to what I need. He cares about my situation and delivers what I need. You can't expect more from a car dealership. Thank you!

So happy I found my next vehicle through Kelley s! My dad works with Mason Clay and we went through him, he treated me so well and made sure I knew what I was getting myself into! Thankyou for taking the time!

This Kelley Chevrolet location (behind Costco) is very state of the art and impressive. What's more are the people there who take care of you from the first minute you walk into the door until you leave. David M and Thomas Z were very helpful is making my first purchase from a dealership understandable and easy.

I met with Bryan Brudi and Thomas Zavacki to purchase a used truck. They were both amiable and willing to answer all questions I had completely. Additionally, I didn t feel pressure to make the purchase or use Kelley for financing at any More

You'll get the best service experience when buying form Kelley.

We recently purchased a SUV. This is our 5th purchase through Kelley's, they have always been good to us.

Scott Dwyer is the salesman you want to work with here!
He has more product knowledge about cars then any salesman I've ever encountered. He will be sure to make sure you get a fantastic value and service that is true to a standard of excellence!

I ve never met a better salesperson in my life. Stephen Croyboy you are spectacular. Thank you for always assisting me when I come into the dealership. Staff is always nice and helpful.
You guys are great !

Great experience, and the process was less intimidating than others.

Great personality !!! Very knowledgeable !!! Cared about our needs !!! The perfect experience !!!

I worked with Kevin Kelley while looking for a New Equinox. I found it online however I did not know that it was located at another location. Kevin found the vehicle of interest and met us across town at the 14/69 Automall. He had the vehicle all cleaned and allowed my husband and I to take an extended test drive. We came to an agreement on numbers and took delivery the next day. Thank you to Kevin and everyone else involved that made this an enjoyable buying experience!

We went to Kelly Chevrolet in 2017, and Jed Huscher was our salesman. We had a great experience! He was very knowledgeable and helpful without being pushy. We bought a Tahoe and love it...will go there again when we re ready to buy another vehicle!

Made transition from lease to owning quick and easy. Thank You!

Horrible. Appointment was at 930. Had the car there way before and my husband didn't get done til almost noon.

Thankyou Mason Clay for working with us for months on securing us the perfect Traverse. We absolutely love it! What a great deal you got us, my wife and I couldn t be more excited. Have a happy new year Kelley Chevrolet we will definitely be back for our future purchases for our daughters!

Shannon Hill sold me a 2019 Chevy Equinox. Kelley Chevrolet will be the only place I'll purchase my vehicles in the future.

My 1st purchase with Kelly and worked with Scott Dwyer. He has been great to work with and has been very helpful when I ve had questions. He s very knowledgeable and always has time to answer my questions.I ve recommended him to anyone I know who is looking to buy a vehicle and will continue to.

Michael is amazing. It s rare to see a true salesperson exist in this era. Thank you, Michael Bud Edgerton