Penny W.

Review of v Saturn of Fort Wayne

Straight-forward pricing on cars on the lot is fan...

Straight-forward pricing on cars on the lot is fantastic--and rare! Made shopping easier than any other place we've been. Also helpful to have info. on all their vehicles accessible on-line. Very helpful, patient, and kind staff members. Great, positive atmosphere in the place and in the attitudes of the employees. Appreciate that they come across as genuine and not "schmoozing" customer for a sale. Comfortable chairs while waiting. Clean building. Liked the drink oasis with free fountain drinks and popcorn while waiting throughout purchasing process (and/or for those getting their cars repaired in the service department). Saw them help an elderly lady with a problem immediately and treated her with a lot of kindness. They also quickly apologized for a new employee who handled something unprofessionally. That says a lot about their concern for the customer AND for their reputation. Love the vehicle also. Good price for a used vehicle.