Hattie Christian

Review of v Saturn of Fort Wayne

I purchased my vehicle Kelly last year in August. ...

I purchased my vehicle Kelly last year in August. I've had the engine light to come on twice. There is a 12 month warranty on the vehicle. When I took it back to Kelly the second time for the engine light. They had it for about a week. I was told that they may have to replace the cylinder head. They had to call GM to actually figure out what was going on. And GM did recommend that it be placed a cylinder head. When I got my vehicle back I found out they did not replace the cylinder head they replace a valve on and needless to say I was not happy about that. So I took it to my personal mechanic to ask him about the cylinder head not being replaced. He told me to hang on to my paperwork. Because it plainly stated on the paperwork that GM recommended that they replace the cylinder head because carbon had built up in there but the mechanic has said he had put too much work into the vehicle already so he didn't replace it. I called kelly back with this information. Left a message to the young man that handle my vehicle. But he never called back. My personal mechanic told me to just hang on to my paperwork. Needless to say I'm really not happy with Kelly's way of handling things.