Stephanie VanderHorst Review of v Saturn of Fort Wayne
Working with this dealership has been an awful exp...
Working with this dealership has been an awful experience. We purchased a new truck. From the first day we have been lied to, had to rewrite the entire loan and title work, as well as had it in repeatedly for repairs that are still not fixed. Now we just went over 36,000 miles and our extended warranty we purchased requires a person to come evaluate if they will even fix it. They are the same repairs from day one!! There is a leak in the roof/lights and the charging, car play and navigation system has never worked right. They need to fix it right or we will never be back for any more purchases.
I spoke with Mr. Chuck Kelly after posting this. He responded very quickly and promised to investigate. Assured me they would take care of getting things done right with no charges the work that should have been taking care of under warrenty. We won t know if the leaks are fixed until we get some rain, but the charging, car play and navigational system stopped working before we hit I-69. We can t leave it for a week again at this time. It is our plowing truck. Maybe the fourth time having it fixed will work.
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