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J
3 years ago

I had a great experience from start to finish at K...

I had a great experience from start to finish at Kelley Chevrolet! Chuck and Jon walked me through the whole process and explained in detail the different trim packages, deals, and promotions. I appreciated the no-nonsense, direct, yet friendly, approach to selling cars! I never felt pressured to buy. All my questions were answered throughout the whole process. I am so happy with my new Equinox! Thanks guys!

M
3 years ago

Salesman added fees for services for interior prot...

Salesman added fees for services for interior protection that we did not talk about, and I did not find out about it until I was signing paperwork with the finance guy. Over a week later, have not been contacted to get that service fulfilled. Was contacted because paperwork was botched, so I have to go back in and sign again. Inconvenient to say the least. I like the car, but I may be looking at a different dealership when the lease is up.

N
3 years ago

I worked with Steve several weeks ago when I was s...

I worked with Steve several weeks ago when I was searching for an SUV. He did a nice job keeping me informed of what was available and he earned my trust. Fast forward to last week, I saw a car that I thought would work well as a commuter car. Asked Steve to look it over, he assured me it was very clean inside and out. I went in to test drive it in the morning, he mentioned he had it pulled up and running. Took it for a drive with no issues and bought it. I brought it home and now every time I have gotten in it to leave the battery has been dead. In addition, the first day the car sat in the sun a nice odor of cigarettes crept out of the seats... So much for being clean inside and out! Wish I wouldn't have bought the car at this point, yes maybe it is part my fault for getting in a car that was already running but shame on you Steve for not disclosing details of a car and just looking for your next sale.

B
3 years ago

Jon Kelley was very helpful and friendly. Very per...

Jon Kelley was very helpful and friendly. Very personable. Went there to look and possibly buy, and he made it very easy. Walked away, or should I say drove away, with a new truck. Great experience. Thanks again!

A
3 years ago

Zach Refeld at Chevrolet Buick GMC in Decatur and ...

Zach Refeld at Chevrolet Buick GMC in Decatur and Mason Coy at the Lima Rd location in Fort Wayne provided me with a great Kelley experience. Zack was knowledgeable about features of different vehicles and the pros and cons of buying vs. leasing. He helped me narrow my search knowing only a few "necessities" I was looking for. He was honest about what he would recommend for his own family members in my situation. He did not try to rush me through the process or push me to buy a certain vehicle, and he kept in touch to answer any questions I had while I contemplated whether to buy or lease. When I decided to buy a used 2017 Chevy Equinox, Zack referred me to Mason who made the buying process very simple. Mason was also very knowledgable and was able to quickly and easily answer any questions or concerns I had. He was very helpful, friendly and patient with me. The different locations work as a team to find the best vehicle for you, they share deals but don't pressure you to purchase a specific vehicle. They listened to my needs and have followed up since my purchase 3 weeks ago just to make sure everything is going well. Thank you to the whole Kelley Chevrolet team!

K
3 years ago

Michael Edgerton and the Kelley Automotive team di...

Michael Edgerton and the Kelley Automotive team did a fantastic job helping my wife and I pick out our next vehicle. The experience was honestly very pleasant and Michael was the biggest part of that. Thank you for a great and painless experience!

A
3 years ago

This was the first time I purchased a vehicle from...

This was the first time I purchased a vehicle from Kelley. I was very impressed with the staff, facilities, and experience as a whole. I worked with Scott Eubank for the entirety of the process. He is fairly new to Kelley, but I could not tell. He was very professional and helpful throughout the process. I would definitely recommend working with Kelley Auto and more specifically, Scott. Looking forward to continuing to get our vehicles at Kelley.

C
3 years ago

If your going to get a car ask for Scott Dwyer

If your going to get a car ask for Scott Dwyer

Scott not only helped me find the right car for my wife he also found us the best deal on financing!

Thank you for being my car guy for life!

M
3 years ago

We arrived to the showroom after hours and a sales...

We arrived to the showroom after hours and a salesman greeted us and pulled a car for my wife and me to take on a test drive. The test was great, Steve Croy is awesome! We didn't end up buying a car that day but Steve is hunting one down for us. Very pleased!

Update 10/21/16: After a not so pleasant visit to another dealership, my wife and I went back to see our main man CroyBoss. With open arms he received us in, even though he was closing a sale with someone else. Steve Croy was in beast mode, selling two cars at once! The whole crew at Kelley stayed late to sell me my 2012 GMC Terrain. Thanks for being awesome! Couldn't be happier!

A
3 years ago

My wife and I had the privilege of working with Jo...

My wife and I had the privilege of working with Jon Kelley and we could not have had a better experience. He was very knowledgeable and never pushy. We will always use him for future car purchases. #JonKelleyIsMyCarSalesman4Life

D
3 years ago

The folks at Kelley did a great job lining me up w...

The folks at Kelley did a great job lining me up with a great one owner suburban that I had asked for. Chuck, Kevin, and Thomas were all very professional and caring in getting my wife and me taken of in the process of trading vehicles. Have gone to Kelley for many years and plan to do more in the future. DAVE WEIMER

B
3 years ago

Although I did not end up buying from Mr. Dwyer, h...

Although I did not end up buying from Mr. Dwyer, he was more than attentive to my needs and willing to work with what I had. He also gave me GREAT advice about checking with my mortgage company, as I was in the process of buying a house while car shopping.

N
3 years ago

Kevin Turner and the rest of the sales team are kn...

Kevin Turner and the rest of the sales team are knowledgeable, courteous and professional and are in tune with the needs of the customer. They are tremendous with their service after the sale processes.

J
3 years ago

Adam was amazing to work with. He took time to exp...

Adam was amazing to work with. He took time to explain details about our purchase to us and even called us after hours to make sure we had every detail possible to make the best decision for our needs moving forward. Thank you Adam!

J
3 years ago

Everyone is so kind and helpful. Mason Coy was my ...

Everyone is so kind and helpful. Mason Coy was my salesman and he made sure to address every question and concern I had to put me at ease and keep me informed. I highly recommend purchasing from him, he'll make sure you leave happy!

C
3 years ago

Loved our experience with Kelley Chevrolet and Ada...

Loved our experience with Kelley Chevrolet and Adam Williams. Adam was excellent in consulting on the features and benefits of the vehicles. He walked us through the entire purchase process and did a great job finding the right vehicle for us. I would highly recommend Adam and Kelley Chevrolet.

G
3 years ago

I have bought a number of our families vehicles at...

I have bought a number of our families vehicles at Kelley Chevrolet the price and the process and the people that we work with have always been first class. We will continue to be a Kelley Chevrolet customer!

K
3 years ago

Kelley Chevrolet made the car-buying experience ea...

Kelley Chevrolet made the car-buying experience easy. We worked with Steve Croy (Croy Boy!) on the purchase of our certified pre-owned 2015 Chevy Equinox LTZ. We were impressed with Steve's professionalism and friendly demeanor. He made the whole process fun and relatively stress-free!
Highly recommend Steve and Kelly Chevrolet!

E
3 years ago

Great experience have purchased 5 cars between our...

Great experience have purchased 5 cars between our family members with the Kelley family of dealerships !. Craig Rider at Kelley Chevrolet has been a great help and great salesman , not pushy or just trying to make a dollar . He touches all basis and is a realistic thinker !. Would highly recommend !.

M
3 years ago

Shopping local has never felt better. Thankyou to ...

Shopping local has never felt better. Thankyou to our sales consultant Mason Clay. Phenomenal customer service and very easy to work with, glad we got you ! Thanks Kelley s for the great deal

M
3 years ago

I've dealt with Kelley for about 10 years, startin...

I've dealt with Kelley for about 10 years, starting with Saturn. Adam Williams has been my salesman for all those years. He would be my primary reason to keep coming back. He is honest,knowledgeable and caring. I can't say enough positive about him!

B
3 years ago

Because the dealership did so poorly on my previou...

Because the dealership did so poorly on my previous visits, Buick gave me, free of charge, a prepaid maintenance plan. The first service following this, service was free and no problems. Next service, this service, they had never heard of a prepaid Buick plan, and had me wait while 4 service people were outside the office discussing a woman who had applied for a position there. Then, decided to let me leave, while they checked into it.

D
3 years ago

I am in the early stages of looking for a new vehi...

I am in the early stages of looking for a new vehicle so I wasn't expecting too much attention at the dealership. However, the salesman Michael Edgerton was so personable and knowlegable that I expect to be back. Really good guy. Thanks.

S
3 years ago

We have purchased many vehicles from Kelley Chevro...

We have purchased many vehicles from Kelley Chevrolet. We deal with Roger Ahr. He always tries to get you the best price he can. Very professional, knowledgeable, helpful and friendly, before during and after the sale. Highly recommend Kelley's and Roger!

J
3 years ago

Jeff Bourquin was my sales rep. He was very straig...

Jeff Bourquin was my sales rep. He was very straight forward asking what I wanted and was looking for in my new truck. He made sure to go over every option available and helped me find the best deal possible. Definitely made me feel like he cared what I wanted instead of just trying to make a sale. I've bought all my vehicles from Kelleys and I'll continue to do so.

r
3 years ago

Adam at Kelley Chevrolet worked to find the truck ...

Adam at Kelley Chevrolet worked to find the truck I wanted was unable to find exactly what I wanted so we ordered one. The wait was well worth it and Adam made my dream truck come true. So if you want to make dreams come true go see Adam at Kelly Chevrolet.

C
3 years ago

Big thanks to Mason for quickly showing me cars on...

Big thanks to Mason for quickly showing me cars on my lunch break with no pressure. He also spent a lot of time helping us finalize the deal on his day off! We appreciated his friendly help, the full tank of gas for the road, radio setup and free car washes!

H
3 years ago

Adam was my sales guy and he was awesome. He was e...

Adam was my sales guy and he was awesome. He was extremely helpful and knew exactly what he was talking about. He was a great guy and I would definitely work with him again. If you go here ask to work with Adam.

S
3 years ago

within 24 hours of my car being rear ended and not...

within 24 hours of my car being rear ended and not drivable, Jon at Kelley Chevrolet provided a complimentary loaner car of the same model. within one business day later, he'd found a 2016 Cruze for me with great extra features and a monthly leasing amount that was even less than what I'd been paying. I'd send anyone I know to Kelley Chevrolet- thank you for the timely and financially beneficial ways you help your customers

K
3 years ago

Steve Croy is a very good person to work with! He ...

Steve Croy is a very good person to work with! He listened to my husband and worked with him extensively to find the right truck! All other dealers gave him the run around. Kelly Chevrolet and Steve Croy are awesome to deal with! We recommend them highly! Will return to them again!

A
3 years ago

Great service from our friend Arturo Mugica!! He d...

Great service from our friend Arturo Mugica!! He didnt stop looking till we found the perfect truck. Kelly Chevrolet truley know what they are doing and are very knowledgeable. Will definitely go back to them for our next car!!!

S
3 years ago

We just bought our 2nd car off of Jon Kelley. We a...

We just bought our 2nd car off of Jon Kelley. We are very pleased with how he takes care of us. Everyone at Kelley Chevrolet is very nice. Josh was very helpful in explaining the paperwork. We will be return customers.

M
3 years ago

Never felt more welcomed and comfortable as we di...

Never felt more welcomed and comfortable as we did at Kelly Chevrolet. Jed Huscher you are the greatest. You went out of your way for us and made it happen we just love our 2016 equinox. Thanks again to all.

K
3 years ago

I have bought 8 vehicles in 7 years from Roger Ahr...

I have bought 8 vehicles in 7 years from Roger Ahr and serviced at Kelley Chevrolet with Walt Royer as my service advisor. They're very busy, but do a great job with a little needling on my part! Lol

a
3 years ago

Mason Coy was excellent explained everything clear...

Mason Coy was excellent explained everything clearly and made our day and shopping experience much easier! Go visit if you are in need of a new vehicle, they are family owned and very friendly!

R
3 years ago

I recently purchased a Chevy Traverse at Chevy aut...

I recently purchased a Chevy Traverse at Chevy auto complex by Costco. I had an awesome experience. David Macias was my salesperson. He was outstanding to work with and made the experience awesome. He went above and beyond to guarantee our happiness and success with our purchase. I know it will be a great relationship throughout the life of my Traverse on the roads in Fort Wayne and trips throughout the U.S.

K
3 years ago

Today was my first time in at Kelley Chevrolet and...

Today was my first time in at Kelley Chevrolet and Mike Rosine was absolutely fantastic to work with. He was patient, I never felt pressured and most of all he helped land me in a vehicle that will be great for our family. I highly recommend Mike to anyone looking to buy or lease a vehicle. Thanks again Mike!

v	Saturn of Fort Wayne

v Saturn of Fort Wayne

4.8