The Royal Palms Resort and Spa Review

Went for the spa. The massages thankfully come with full access to sauna and whirlpool for the price. We didn't like too much the automatic gratuity but knew that from the website in advance and decdied to try it despite that. It is a very historical property which I like. I'll try and stay with the resort at some point in the future.

Beautiful resort. Exquisite grounds that really feel like an oasis. Lovely spa and pool. T Cook's had delicious food and friendly wait staff. Spacious rooms.

Beautiful resort, good is great and staff is exceptionally friendly.

I was at the resort doing some work and I was pleasently surprised the staff treated us like we were staying there!! Very friendly!

Wow! This place is fkn beautiful and the staff are super professional and friendly. I wish I wasn t just here for the night.

Went for a spa day. Nice staff and decent amentities.

Awesome service, very pleasant atmosphere with really quiet and unique rooms. The setting is also exceptional with many of the buildings being historic landmarks.

Awesome place! Pool is heated with waitress service. We spent two days there lounging at the pool with friends. Just short cab ride to downtown Scottsdale. Only flaw being T Cooks restaurant is closed for much needed renovations (dated). I looked forward to them reopening in the fall.

Check-in with a complimentary champagne was an amazing touch to start it all off. Beautiful property, super hospitable staff. Room was gorgeous and comfortable, pool area nice and relaxing. Views are amazing with beautiful grounds for a walk. Peaceful and perfect location for this type of resort. 4 Stars because the on-site restaurant should have been better and likely is. Prices at T.Cooks were in line and felt right for on-site dining at this level of resort (Approx. $300 for a couple 4-course dining with drinks & Tip) some food was great, but dispite the exciting menu, we found the food itself not-so.

Great casita, beautiful hotel and it would have gotten 5 stars if we didn't have to make two requests for a makeup mirror that should have been in the room and is listed as one of the amenities.

Beautiful Historic Hotel with great views of the Camelback Mountains. Restaurants and such on-site are a bit pricey, but I suppose that's to be expected with any resort.

Absolutely beautiful place to stay. Just don't waste your money at T. Cooks.

Ate at T COOKS Restaurant. Great ambiance phenomenal food.

Went for a spa day and it was wonderful. The lady that did my massage was so nice and was great.
The whole place is just so BEAUTIFUL. I will for sure come back again

Beautiful resort and spa with a view and wonderful service. We did have a problem with our first room, however the staff had no problem with moving us quickly and efficiently. One of the better resorts I have been too!

Fantastic dinner at the Royal Palms. We enjoyed every bite for start to finish. The service was excellent as you'd expect from such an establishment.

Will definitely come back

We stayed here on a business trip in Scottsdale. Let me tell you, I really felt like I am saying over at my friends place. Staff was really friendly. Desiree was really professional always on top of everything making sure everything is in place and running smooth. Taylor, Karen, Jessica and Jen were some of the other staff members I met and I can't thank enough to them, making my stay so enjoyable. I will never forget their smiling faces.

Staff was amazing. Extremely helpful. Room was nice and cost was about correct.

Beautiful facility, great service and food. Cannot wait to come back

Beautiful grounds. Wonderful staff and amazing food!

From arrival onward, our stay was one of attentive indulgence. We enjoyed a glass of champagne at reception, a luxurious massage at the spa, and the attendants were always snappy with the valet service.

Awesome place.
Great service.
Would definitely go again

Went there for my grandma's 80th birthday, staff was helpful and friendly, food was excellent and got a good package deal. I've been there once before for my birthday and used the spa/massage, staff was wonderful and the entire experience was relaxing and rejuvenating. Great place!

It was OK, the quality of the Jamon Serrano was mediocre, the French toast was a bit.. Dry. And the bagels where kind of chewy. The place beautiful & spectacular but the food really could be better. Also you don't serve Jamon Serrano without tomato (pantumaca) and or olive oil in a so called Spanish inspired restaurant. To the American customer it means a lovely experience since they probable do not notice those details that are key in the Mediterranean, Spanish cousin.

Had a wonderful birthday dinner and gathering. Stephanie made it perfect with exceptional service. Ian's special of the eveningwas delicious and not short of perfection. Thank you for another wonderful evening

Their staff are exceptional, the location beautiful, and the resort gives a sense of an exotic local and destination.

Love this place! My wife and I are always treated like royalty, when we stay here. She loves the spa and her treatments/experiences/staff.

Super cool hotel with lots of little nooks and crannies to hang out in. I'm definitely going to be back!

We went off season, I don't know if that has anything to do with the reason I think it's way over pruced. Nothing to do there other than swim, and they have a workout room. The last time I ordered breakfast there, I couldn't eat it, it was horrible. And expensive. I made a coffee in my room, and the sugar had black dots in it

I have visited this hotel for the last five years. When I booked in October I requested a special room since I wanted extra space for a living room. When I got to my room I was disappointed because they changed the living room to a sectional couch for a full size bed. We have a bed and there are only two of us. Called the supervisor and she said they had changed all the rooms. However, the website still carries the picture of the old suite I wanted. She agreed to wave the $25 parking charge. This applies if you have a car or not. The second thing I was upset about was the resort charge.. Not because there is one but the contract said it goes to the employees. We asked the employees and they knew nothing about it. We tip anyway but to a guest this means I dont have to tip these people because it states they have already been tipped. To me both instances the room and the resort fee are misleading. If I ever go back to this hotel policy will have to be changed. You have a great property change your website for proper room views(the old is still there) and make sure guests know that tips dont go to employees. Lanelle Prettyman, Dallas

Super place to relax and enjoy breakfast, lunch or dinner. I've been going for years and it is still top notch and all of five stars

Amazing location and excellent service. Will definitely be back.

Probably the best place in town to brunch or have a business retreat. Always great food, consistently great service. GO!

Third time staying here. We always enjoy this resort. Very relaxing atmosphere.

Great service, amazing amenities, outstanding food and room service paired with a prestine setting. Our new favorite.

One of our favorite hotels in the U.S. The Royal Palms Resort is a paradise in the desert. The landscaping and property are an escape into a fantastic world, with hidden alcoves and seating areas. The rooms are comfortable and authentic. The staff (from valets, to front office staff, servers, housekeeping, etc.) are so wonderful and welcoming. The spa is a wonderful escape.

Our experiences at The Royal Palms helped convince us to relocate to Phoenix from the East Coast.

The only suggestion for the hotel is to limit the number of special events so as to not take away from the experience of the regular hotel guests. For example, during our most recent visit, the hotel hosted 3 simultaneous weddings with 900 extra guests in one night. Though the hotel staff seemed to handle it well, as guests of the resort, we felt that our experience was somewhat diminished by the influx of wedding guests.

Spent a week here it was awesome. The rooms could use some updating but if you like vintage like places then this is the place to be

It doesn't get better than Royal Palms and T Cooks.

This resort is breathtaking. My husband and I spent a weekend here recently and enjoyed every moment. The gardens throughout the property are beautiful and the staff are so friendly. It's expensive, but they often run specials during the summer.

I definitely recommend this place if your looking for a place to stay in Phoenix,rooms are nice food is great they have a pool, gym yoga,and a spa, the atmosphere is really nice too, there's many places to explore and relax and you might just deside to pick an orange from a tree wile your enjoying life

The grounds are lovely and the staff is very nice, but the rooms are fairly dated. Overall a fine experience, but one which would have felt much better at a lower price point. If you want to spend this kind of money, there are better places to do it.

Fantastic food excellent service nice friendly people scenery was amazing

A beautiful location for parties. Wonderful staff make the night flow wonderfully.

This hotel is one of the most beautiful resorts in Arizona. We love going here for drinks or dinner or hanging by the pool. They have fantastic food and excellent service. The spa is gorgeous! One of my favorite places. So beautiful!

Stunning grounds and excellent service. Will be back.

Used a Groupon for a spa day with my daughter. We had a massage, hung out by the pool and had great sandwiches at T Cook's. Had such a great time, I did it again with my mom and husband. We declared it caregiver spa day! This is a lovely location and the staff was exceptional.

I didn't get the pleasure to stay at the resort yet but had dinner at their TCook restaurant and walked around afterwards. The resort looked very private and romantic. I definitely plan to book on a special occasion.

I stayed at this place on the recommendation on my friend who has been in this hotel multiple times before. We took 2 rooms and got an Amazing Service, Rooms are spacious, the breakfast is very good too. I would recommend this hotel.

Went there for lunch and a massage. Had a wonderful time.

Absolutely this is a awesome small hotel in Scottsdale. Doesn t have a busy vibe. Place to go to find some peace.

Beautiful venue for the wedding. Amazing backdrop with camelback mountain. Very professional employees.

Boy this is a tuff review to write because there were parts of the stay that were absolutely a 5 and then some that were a 2. Stayed in the beautiful historic section. Rooms were lovely but thermostat was just for looks. Couldn t adjust temperature at all. If you wanted to circulate air it was only hot air and temps were in the high 70s. Also no maid service at all one day. Food was fantastic. Staff was very prompt and friendly. Spa services were clearly a 5. Worst thing is that this is a quite, sophisticated resort and we were here for an end of the year holiday. The resort planned a New Year s Eve party - all good but for some insensitive reason someone decided it was a good idea to have a DJ blare loud music on the lawn until 2am. Glad the resorts sole focus on New Year s Eve was making money in the party and completely neglected their responsibility to their guests who declined to party until 2am. Called the front desk at 1:15 - music blared until 2am. Won t ever come back here because of their disrespect.

This place is very charming...and so romantic... but not recommended for children

I was there for a dinner event in one of their conference rooms and had a wonderful time. The grounds are absolutely beautiful, as we strolled through some of the accessible areas. The rooms seemed to be spaced well, providing intimacy or privacy. The buffet dinner we were provided was very well displayed and just as delicious. I enjoyed the private drive and secluded valet parking. Very nice hotel that I look forward to returning to for a stay.

Wonderful experience. Hadn't returned for various reasons for almost nine years and the place is still as special as I remember it. Highly recommend as an alternative to the larger resorts in the area.

Been here multiple times and love the quaint building and gardens. Many quiet nooks and places to sit and relax. The staff are superb and even though it was more than 2 years since I last was here was recognized by the staff who greeted me like a long lost friend. Gloria is one of the staff who is kind and thoughtful. James is another. The staff here make it so special. They have been here for many years and I have enjoyed visiting this place. The views of Camelback mountain from many of the rooms is great.

We enjoyed our girls' trip here... Only complaint was there was only one pool & tons of young kids were there on the last 2 days. We didn't expect that from a resort & spa. An adult pool would be a nice addition.

J Cook's is a really good restaurant but over priced.

Didn't stay at the resort so can't say anything about it but the surroundings are beautiful and quaint. We had dinner at T. Cook's and enjoyed the food, well at least I did. Had the sea bass which was very succulent, the sauce was perfect and grilled asparagus and veggies cooked to perfection. My husband on the otherhand ordered the lamb which he said had no flavor and sent back, got the short ribs which also had no flavor but by this time he didn't feel like returning another dish. Dessert was very good. Our server was nice but did not give us quite the amount of attention for a restaurant of this caliber and price range.

Loved the grounds....can't wait for the construction to be done. Brunch at T. Cooks was delicious!

Great service and amenities. Stayed before, and will return.

Excellent staff, service, spa, food and property! We had a wonderful experience from
Start to finish! The staff, the beautiful property (gardens, fountains, and the views) were blissful. Stayed in a casita and it s was quite roomy. The service was first rate and food was excellent as well. really enjoyed the spa citrus scrub ritual with David and the bar experience after our T Cook s dinner Saturday night with Miguel the guitarist performing. Pool was super relaxing-busy enough to have good people watching but not over the top like some other resorts. Just a lovely romantic weekend all around.