R

Rami Dalal

4 years ago

One of our favorite hotels in the U.S. The Royal ...

One of our favorite hotels in the U.S. The Royal Palms Resort is a paradise in the desert. The landscaping and property are an escape into a fantastic world, with hidden alcoves and seating areas. The rooms are comfortable and authentic. The staff (from valets, to front office staff, servers, housekeeping, etc.) are so wonderful and welcoming. The spa is a wonderful escape.

Our experiences at The Royal Palms helped convince us to relocate to Phoenix from the East Coast.

The only suggestion for the hotel is to limit the number of special events so as to not take away from the experience of the regular hotel guests. For example, during our most recent visit, the hotel hosted 3 simultaneous weddings with 900 extra guests in one night. Though the hotel staff seemed to handle it well, as guests of the resort, we felt that our experience was somewhat diminished by the influx of wedding guests.

Comments:

No comments