Sofitel Brisbane Central Reviews

Went there for a Christmas lunch buffet for a work function and the food/service was amazing. Definitely worth the money

It was nice & peaceful being their on your self,& some friends. In a room on your own, you have no one to worry about or wake up you in the morning early.

Nice if you like big chains, courteous, very good location, great buffet

Decent enough venue for a large conference. Did have a waitress drop a whole tray of drinks on me at the end of her 10 hour shift. These things happen I guess...

I have strong feelings about this hotel as the property itself was ok but I guess the treatment of the staff towards me was both unacceptable but it s was more than that, it was just so cold and not helpful whatsoever. I was staying at the hotel because my company was sponsoring an event at the hotel, so my company had booked and paid for my room. When I arrived at the hotel, I realised that I had left my wallet back in Melbourne so I was freaked out by that, but the worst part was that they wouldn t check me in until I left a $100 deposit for room extras! It was so embarrassing! My company had booked 5 rooms for 3 nights at the hotel, and I was stunned when she said to me sorry, it s policy after I asked her if she could check me in and when my boss arrives later that night, I m sure he will use his card as security, but all I got was a no . So, now I m stranded with no money, and I can t get to my room. So I waited around until my boss came, 4 hours later before I was given my room which had been already paid for. I really felt that they were just outright cruel, inhuman thing to do, especially that the room was paid for, and we had multiple rooms. Surely they would have known my booking was legitimate and that my company would pay. Really bad experience.

Stopped in for a school formal. Hotel was elegant and the staff were lovely

The Hotel is very beautiful, with luxurious facilities. As I attended an event in it, I found the meeting space great.

Conference room decor is modern and comfortable. Very good venue for functions.

Smiling staff, sensational view, delicious breakfast!

Probably my favourite hotel in brisbane, right in the center, the best breakfast and dinners of the hotels i have been to.

Clean , efficient, great breakfast. Ideal for business. Always use it

Great service and hotel. One of our best Sofitel Experiences.

It's well connected to the CBD. My non smoking room smelt of cigarette smoke in the bathroom like a local bar. Front desk staff are functional at best and the same can be said for the bell man either it was the wrong time of day but barely an acknowledgement everytime I passed

Well located to transport and Queen Street Mall. A stylish hotel with a French Flair

Positioned in the heart of Brisbane city, the multi-award winning Sofitel Brisbane Central is a luxury five star hotel renowned for its refined, personalised service with a signature French touch.

The ICAC 78th Plenary Meeting at the Sofitel Brisbane Central, Brisbane, Queensland, from 2-6 December 2019 will focus on the theme Global Leadership: Pushing Cotton s Boundaries.
Proudly hosted by the Australian Government and the Australian cotton industry, the event will bring together ICAC Members from about 30 countries to meet Australian cotton growers, ginners, shippers, marketers, analysts, brokers, policy makers, textile manufacturers, agricultural suppliers, and investment bankers.
The environment in which the global cotton industry operates is rapidly changing. The challenge worldwide is to continue adapting to these changes, while remaining profitable, sustainable and competitive.
The industry faces increased volatility in production, prices and climate, rising input costs, the need to encourage sustainable production systems, an increasing push for a circular textile economy and distortions to production and trade.
The ICAC 78th Plenary Meeting will tackle issues, share ideas and identify effective ways for a more vibrant cotton industry. You can expect lively debate on innovation, fresh ideas, new initiatives and a reflection on the global cotton situation.
Expect sessions led by outstanding industry speakers and panellists
Be informed, share your expertise and ideas in interactive sessions

Experience the Australian cotton industry on an informative technical tour
Network and enjoy the social activities planned.
This event is a chance for all involved across industry sectors to review global and domestic issues and contribute to an environment where ideas can germinate, providing a pathway to the future.

Excellent buffet and accommodation I recommend for a surprise party it is also close to the shops as it is in the city.

Buffet was pretty good. Lots of seafood and other stuff. Aircon could be stronger; it was quite warm inside.

Good variety of food and desserts at a decent price for a 5 star hotel buffet.

Close to everything in the city, nice rooms and some great views

At Brisbane Sofitel for accommodation and conference. Good venue.

Atmosphere is wonderful there, the function rooms are great, the staff were great to deal with, ammenities nice and clean and well maintained, and the food...OH THE FOOD!! Well done Sofitel the food was amazing :)

Room is very nice, buffet is absolutely wonderful but no free WiFi for paying guests!

Had a 2 day conference in this hotel.

The hotel is good location. Very easy to find and accessible for someone who is not local.

Ballroom is massive and can accomodate alot of people. Old chairs near rusty. Sound proofing is an issue. I could hear a different group in another room screaming, shouting and singing. Disturbing our conference.

The Bastille room was quite small and for around 100 people seating side by side. AC might be on but with heaps of people I felt really stuffy.

Food is a bit average. Sofitel is good with desserts. Coffee by Roaster Guy needs serious attention. It tasted good on first 10 cups but the rest were rushed and its better to pour your own coffee from a thermos.

Overall, 8/10 rating

Yasmeen and the team at reception were always keen to greet us with a smile and help in any way they could. A massive thank you to Yasmeen and all the wonderful staff at Sofitel Brisbane.

Why haven't other reviewers addressed the impossibly slow Internet at this hotel, which bills itself as a luxury hotel that serves international business travelers? The days of 56K dial-up are supposed to be well behind us, but not at Sofitel, where, if you load a couple Google maps of the city or watch a YouTube video, your allotted one gig of data is gobbled up, after which the hotel places an enormous pipe wrench around band width. Oh, but you can pay extra for faster speeds. With up-charges and a smile, the front desk can ensure that you might even be able to check your email.

Step outside to the curb, and you find that the city of Brisbane has free and robust wifi. One imagines that one could throw on some grubby blue jeans and a t-shirt, and proceed to plop down cross-legged on the sidewalk in front of the hotel. Suggestion: while camping on sidewalk with device in hand, leave your laptop case wide open so that passersby might chuck coins into it.

The hotel's stingy disposition toward providing reasonable online access for its guests unfortunately taints other aspects of the hotel that could otherwise be considered above average, such as the glorious morning buffet and truly excellent cafe staff. They want you to be well fed before your sidewalk sessions.

WOW. I booked a Mother s Day package for my wife which turned out to be the best hotel experience I ve ever had anywhere in the world. Prue checked us in, made special arrangements for our evening dinner at Aria and also organised for us to be chauffeured from Sofitel to Aria and back again afterwards. When we got back to the room, a huge bunch of flowers had been delivered with a personal card from Prue. We also had bottle of sparkling delivered as a gift.

The room was amazing and we had the best nights sleep (sans children of course). I could not fault a single element of our stay at the Sofitel and I highly recommend!!!

Prue and Sofitel made us feel like the most important people staying with them. Thank you.

I met my friend for a quick drink. I sat with him in the lounge upon arrival. Five minutes later I walked into the bar and was told, no problem sir what do you want, we'll bring it over for you. Upon drinks arriving I was asked for my room number. I advised that neither of us were guests and then the waiter was quite flustered about having to get the bill settled. This could have been avoided by checking which room as the first question

Very professional and friendly staff.
Clean and spacious bedrooms and a delicious breakfast full of variety.

We had the buffet dinner at Thyme ^2 restaurant. Everything was delicious. Our seats were fantastic with a view of the clock tower l. I had the best margharita I have ever had from the bar. Strong and tart. Loved it!

Excellent welcome with drinks fruits wine true 5 stars experience worth to be member of accor hotel

Classy professional hotel. The top floor club is very nice with great views and complementary food at times. Modern and comfortable rooms. Friendly and helpful staff

Amazing customer service, that go that extra bit to make a trip special

Great location in CBD. Friendly, helpful staff. Beautiful room. Best breakfast buffet in Oz.

Great venue and good food. We had an enjoyable evening.

Amazing seafood buffet forget your bathroom scales and enjoy

IN July 2016 we decided to celebrate an important family event at the Hotel s interactive dining buffet. ON arrival we were greeted pleasantly by Matire D and staff and provided a lovely table by the window with pleasant view around 8;30 pm. Unfortunately from there our experience went rapidly downhill.

There was a fork and wrapper on the floor near our table which remained there all night. The quality of the food on the buffet was very poor sushi was dry, oyster KP were very dry, some salads looked stale, presentation was poor. Buffet was not regularly tidied or restocked.
There appeared to be no staff serving at the roast counter and no meat available.
The wait staff were more attentive to table resetting for breakfast than clearing our dirty plates. It was difficult to catch staff attention to order drinks.
The T & Coffee station was dirty with milk looking liked it had been warming for hours. I had assumed the Hotel was a 4-5 star property and therefore would reflect this in quality and service but I was sadly disappointed. Further the value for money @ around $299 with drinks for a party of 4 was also not there. We had chosen not to attend local eats at perhaps around $25-30 per head for inner city quality but were disappointed. Whilst the staff were always friendly and the Maire D very kind, it seemed like there was a general lack of quality. I contacted the Mgr and after 1 month had to follow up myself. While we were offered
an apology there was nothing else and this left me much more disappointed with our experience. Recommend you find somewhere else.

Absolutely first class. The staff have a solution for every request. The buffet is flawless and the accommodation is very comfortable and clean. And you know what they say about location.

Amazing service, great food. I will be going back again

Great staff and facilities, restaurant buffet dinner has great selection for the frequent travel so you won't feel like you've exhausted the options after 1 or 2 nights.

Food was cold and tasteless the event itself was great.

Great central hotel right atop Central train station. Rooms are spacious and clean, quiet. Buffets are excellent.

Went to have annerversary lunch last sunday. The food wasnt that great. Some desert were stale.

Curved bar $$$ so go with someone who can afford. Nice staff.

Wonderful staff and service. Lovely view over the square.

Conveniently located above Central Station for a quick over night work visit. Easy check in and out. Comfortable room.

Went here for our work ball, it was nice to have yr car door opened by the staff, felt very special. It's a beautiful hotel, have even stayed here for a night or two on occasions.

Amazing location...very friendly staff..had an excellent stay

Nice venue for professional function. Impressive AV system to support presentations and catering was good

A Beautiful Hotel close to City Central & on main Tram line. Magnicent Food. ATTENTIVE, friendly & Helpful Staff

My husband Derek and I had booked to stay at Sofitel located in Brisbane from December 31 to 02 Jan plus the New Year s night dinner. Dinner was hopeless, Same food when we stayed in July that same year. Lamb was under cooked, Seafood lacked the fresh flavour like it had been frozen then thawed eg Bugs and prawns.
Overall i didn't see any thing fancy for such a special occasion, same food we had previously ( so much cold food).
Breakfast, The same thing in the two mornings we stayed. need bit more variety of food indeed. With the diversity of cultures you have in staff how about adding that same diversity in your food. eg Thai, Chinses etc.

Enjoy the fine tea set up here..lovely food and atmosphere with a city view..

5 Star Hotel .. excellent service..

We had a one night city escape ... with few different hotels experience..

Checked out previous hotel around 10:30 and just moved to front desk before 11:00 ...
We thought we can drop the bag and go shopping ... but ... room is already ready ...
it suppose be 2:00 check in .... wow ... really good ... front desk service excellent ...

Room is big enough nice and clean ...
We got Anzac side view at 28th floor .. really good of city view ...but some furniture looks old and dark ... and bathroom conditions need to be improved...

Swimming pool at 3rd floor pretty nice .. excellent feeling swim in high tall buildings ...
Pool side staff very kind friendly...

Gym at 30th floor is just enough equipments
But little bit old ... All machines working well ..

Most of experience quite nice except the buffet restaurant (thyme 2) - not worth it ~
Lots of good restaurants choices around city ..
doesn t need to be go hotel restaurant...

Overall , good 5 star experience in middle of Brisbane city ...