Sofitel Brisbane Central Reviews

The place itself is great and is perfectly located in the city. The reason that it wasn't perfect was the breakfast - there is a huge selection but it was bland and the bread very dry - unfortunately. Otherwise the staff was very pleasant.

Beautiful place, lovely stay. Staff were excellent, good food and lovely rooms. Nice gym and pool, but a sauna would be nice.

The buffet was great. Huge range of desserts and seafood. Great table service and atmosphere. Will go definitely go again. Across the road has $5 parking. Very convenient.

The staff at thyme2 are lovely. Theu kept our glasses full and are friendly professional employees even on a Sunday. My partner and I love the food here and will definitely attend again

Excellent seafood buffett, friendly helpful staff, good discount with accor card

Restaurants amazing the rooms I'm not my style needs to be modernised

Lovely buffet dinner. A wide choice of sea and land food. Parking is expensive though, even after the discount.

Great location
Good staff

Great hotel, good service and clean room. Breakfast buffet is okay, but worth visiting if bundled with your stay.

Food options were great. Had lots of problems with the projector. Check if you are planning for a presentation.

Very comfortable stay with excellent service. Breakfast could be better but ok.

Good to be treated like a star every now and then. Would be good if parking was included for club sofitel rooms.

I was in room 1510 (twin double). Room itself was functional. Beds comfy. Adequate bathroom. The issues: The noise insulation to the room is woeful.
- Traffic kept me up throughout the night. Recommended fix: decent acoustic glass in the windows.
- Next doors bathroom also woke me up. (The Taps make loads of noise.). Next doors alarm also woke me up. Another recommendation would be to soundproof the room from the other rooms (standard in a decent hotel).
- Charging for wifi in 2016 is like having a coin machine for the shower: unbelievable, I am not camping, I am staying in a so called 'nice' hotel?
- One further gripe:. I had to put the clock radio under the cabinet next to the bed as it gives off so much light it had might as well be one (a light...).

I won't stay again.

Christmas lunch was overbooked for the small area we were placed in. 20 minutes wait per plate serving with long ques. When we booked and called again to confirm to ask about vegan options as two at our table were vegan, they said yes. And for $275 each, they were offered roast potatoes, carrot and gherkins. Was offered to have stir fry cooked. Was given plain noodles with capsicum. Staff were friendly. When we booked, we were told we would have a view of the city and there would be live music. We were jammed into an alcove, unable to hear the music. We just had a view of the wall.

I am an accor member. They really packed in people for the festive season (December 17th) and we found it too crowded. The waitress we had was very good.. Have her a tip. One of my friends was violently ill with food poisoning after that night! The food standard is getting worse . Food was bland and variety is not that great.

Not up to normal Sofitel standards, but ok and centrally located. Breakfast is expensive and we weren't given the option of just having a Continental breakfast, that we normally have.

Went for tea and cake, there wasn't a great choice, and the tea wasn't very nice, although it was loose leaf, which can be difficult to find at cafes. The service was very attentive and the bar area was clean and quiet.

Buffet lunch was fresh with large selection and amazing dessert display. Great sign posting of Gluten Free items as well.

Nice posh environment. However was very disappointed that hotel don't provide complimentary parking even for hotel guests.

A good selection of excellent food at Thyme2. We walked in and were treated excellently. Staff were kind and courteous and the setting was very regal. Overall a good place for a business lunch or a special occasion.

Attended a well executed event. Great venue and service. Happy to return and recommend.

Lovely place to stay just slightly over priced for what you get. Breakfast is a lot of wheat based items which full you up fast.

Very accommodating staff and friendly. Superb room and a great buffet.

Great conference center . Catering was excellent and staff were fantastic.

Great hotel, nice bar. A little dated but still very nice with 5* service. Pool in shadows of buildings by late morning.

Extremely well made food and great service, very clean and very well maintained

Attended a function followed by a wonderful buffet it was all 5 stars ..if in Brisbane indulge yourself to a bit of luxury we all deserved it ..

Love the Sofitel buffet. Such an array of foods. It's incredible and the service is excellent

bit of a rabbit warren to get in and out of the place

Had the buffet, great food lots of seafood and dessert

Very nice building but the service is terrible and the staff are rude.

Fantastic seafood options and excellent customer service.

Great Central Location, amazing Audi courtesy car, great serivce and luxurious accommodation.

Great service, well appointed rooms, bathrooms are a little small and a little dated. Great facilities and great location.

Great location and great rooms. Easy walk to the main parts of Brisbane city and easy transport access. Buffett is excellent.

Location is perfect. Right above the central station

I came for the seafood buffet....its amazing!plenty of choices

Great Catering. Great facilities. Very helpful staff.

I came here for a 3 day trip. I was actually disappointed that the wifi wasn't free. In 2019, you would think free wifi would be the equivalent off having running water... the rooms were okay, felt a bit old. They need cable TV as well, like their competitors in Sydney.

Fresh seafood and lots of healthy options on the menu.

The special offer providing 50% discount on buffet during week days is excellent.

The staff here are friendly , efficient. The lounges are comfy.

There should be something in the big hotel, the service is good.

Great conference centre as well as the food was good.

It is convenient to the center station and the transportation is convenient.

Went there for their seafood buffet. The oyster and pawn is nice.

Not the newst htl in the city but it still a Sofitel...Location is very convenient..bed and pillows amazing!

The sofitel Brisbane, is located in a great area. The rooms are clean and the beds and pillows are like sleeping on clouds.

Good customer service but dated building. Buffet breakfast and club Sofitel was the highlight

Above Central Station, a favourite coffee lounge to meet City friends

Fantastic lunch in the restaurant. Beautiful meal and great service.

Awesome venue. Great staff look after all your needs extremely well

Room was neat, presentable and spacious. Service was mediocre, however staff were very nice.

Food selection was not a varied as I remember my last buffet there. Was looking forward to returning for years.

I attended a trade night at the hotel. The location is central and convenient. The catering and service was good.

An amazing way to spend a Christmas break.
Lovely hotel, lovely staff and beautifully appointed suit.
Thanks for a wonderful break over a tough holiday period.

It was a nice room, but there were a few issues with our stay, which really brought down our experience. I would have mentioned it at the time, but the clerk at check out never even asked about our stay.

- Housekeeping tried to enter our room 2 hours after we checked in and we were trying to sleep in the room. Luckily I had the lock on the door, but there was not even a knock on the door;
- On the Saturday morning there were several hours there was no hot water for a shower or shave;
- It took about 50 minutes to get the coffee and tea we ordered delivered to our table at breakfast. There was 3 mistaken attempts on providing the correct order.

Attended for professional meeting with dinner. Exellent attentive service. Nice enough food. Would go again.

Quite a nice place but rooms are starting to feel a bit dated. I ve never had a great night sleep here, the king beds are just two twins pushed together and you can feel the curves created by all the bodies that be slept there before you. The air con is also quite drying and noticeable when you sleep