Sheraton Toronto Airport Hotel & Conference Center Reviews

Conducive for conference and seminars but the bedroom was a little warm as it is set on a temperature that you can't turn down.

Staff were very tentative, the Cosmo was delicious!

Nice view... Close to the airport and food is good.

Visited during anime north, the air conditioning was nice.

Noisy room, every few minutes flying noise. I reported to hotel reception but they said sleep after 12 midnight when flying stops. Worst experience. Due to company booking I stuck in this hotel otherwise should leave.

Visited for a conference. Very nice facility, good food, friendly staff.

Very nice clean hotel and all the staff from front desk to cleaners are very friendly

To close to the airport. So the planes are right over you. You can't sleep. We booked one room on the internet it was one price but when we checked out the the price was different the price had doubled.

2nd year in a row hosting our conference here. Great food, service, rooms, staff etc. A+ service!

This airport hotel is an excellent bnb place to stay. Beautiful rooms, comfortable beds and pillows, and a beautiful lobby. Their staff was very friendly and the club floor amenities were excellent. I would highly recommend this hotel to anyone wanting a great stay near the Toronto Pearson airport.

Great event and stay! The planes are crazy close but didn't keep me awake!

The hotel was great and clean! Staff was very friendly. The conference rooms and the exhibit hall were nice and big, which made the experience great!

Comfortable room, friendly staff, efficient service

Stayed in a room, vary good hotel. I have stayed in this hotel many times and i love the pool.

A sleep and fly package was reasonable and parked the car for the week.

Clean and neat. Friendly staff. Good food. Close to transit and shopping.

Great business hotel with excellent service! Doreen is fantastic!

Visited the Sheraton for a Convention and was received with friendly and helpful staff alongside a clean environment.

Location is ok, hotel is very clean and Room very spacious.

Was there for a conference today and served lunch. The service was fantastic and the staff were very helpful and friendly.

Attending a professional training here. Facility is clean, staff is friendly. Had food at the restaurant in the lobby, explained I only had half an hour for lunch, the staff made sure I had it early enough to actually eat it too.

A nice hotel. Pool is crazy warm. Flight path noise is insane if you are outside, but not noticeable in the nicely appointed rooms.

Fried calamari, good wine, great conversation. Ideal little spot for a light bite and beverages with friends convenient to both those flying in, and locals with easy highway access.

Ripped off!
Charged $24 for parking despite not having a car. Told I needed to prove I did not have a car to get a refund. #fraud #ripoff

The facilities are clean, professional, very close to the highway. Limited parking but a short walk from parking to the centre.

Rooms were cool on a hot day. Came for an event and it was easy to find. Washrooms were clean and spacious.

Large conference rooms. Lots of parking. Tasty catered meals. Easy access to 401.

Very pleasant staff. Very comfortable rooms. A pleasure!

Went to attend an event, the staff was friendly and the place was perfect.

Was not happy when going in room not cleaned came 4hrs to get to the hotel made reservations one week a head of time did not get the room we were supposed to get had poo in the toilet when my wife had to go to bath room pool was not for kids was vary deep not happy

friendly. clean. comfortable. and perfect location relative to the airport

This hotel was lovely. The rooms were clean and the hotel staff were lovely!

Really comfortable hotel, especially if you gotten elevated member status.

Went to the conference room for the vanguard tournament. The room was huge and clean. The staff from both sides were very helpful through out the day.

I was most impressed with the customer service from Michael in concierge. I experienced a problem with one of the tour operators for my trip to Niagra Falls for the following day and he efficiently helped me to sort it out and book me on another tour. He kindly assisted to check that I got on the tour the next day which was highly appreciated, as I only came to Toronto to visit the Niagra Falls. He should be regarded as a highly valued associate as it was the best customer service I experienced at Sheraton Toronto.

Very friendly staff. Rooms are clean and ample. Restaurants in the hotel are overpriced.

Great place to stay if you're flying. Rooms were very nice and spacious and we left our car there for the week and had a shuttle take us and pick us up from the airport.

Great stay. Bartender was nice and helped us pick some fun shots!

Great venue within minutes of the airport. Ample parking and great staff. Wouldn't want to hold a huge conference but for the 700-1000 person range of works very well.

Bring your earbuds and Tylenol. It's always loud and although it's close to the airport.. It's too close for comfort. I like comfort in a hotel :)

Great restaurant If you ask for pasta. Needs some work on carpeting though

Very friendly and helpful staff. Suprised that the SPG app doesn't completely work with this property. Hoping to be notified of my room number or have my Gold SPG benefits, but we're not realized. The room was very nice, very comfortable bed, washroom was nice but bathtub had some dark spots, was not sure if it was dirt or what. The breakfast and food was fantastic. Nice to have a heated indoor pool. Quiet rooms even though airport is so close.

Amazing sales and banquet team to work with here. All our event guest enjoyed the experience and the great food serviced during our event. Hotel room stay was also clean and comfortable.

Good option if you are looking for a hotel close to the airport for an early departing flight and/or a late arriving one. their long term parking works well, and free shuttle to the airport is convenient. Only one con, the rooms' restrooms are pretty small.

There for a conference, pleasant environment & comfortable chairs.

Conference hotel..nothing more to add. But nice rooms and the Executive floor and lounge isn't shabby. And they don't scrimp..

The hotel was great. So I checked in very late, I got even at 22 o'clock still something good to eat. The staff was very nice and the pool area clean. Everything great.

The rooms for conferences or parties are located in a very appropriate place to be able to have the comfort of returning to the rooms without any problem. The customer service is very good and according to the circumstances. The parking is very appropriate for the place not having any dilemma with the amount of parking available.

I had a very short stay, but my time in the exeutive lounge was made memorable by the outstanding attentative nature of Consula. What an employee!

Great breakfast and good location if you are traveling however we found the rooms to smell of extreme car exhaust from all of the vehicles parked Underground.

Close to the airport but far from everything, few restaurants nearby and the restaurant service closes at 11 pm

If you love being talked down to by incompetent staff at the front desk this hotel is for you. Front manager couldn't provide shuttle times accurately and was rather blunt and rude in his speech. Loud as it is by the airport and rough beds. And to top it all off the shuttle didn't show in over 30 minutes. Cab ride of 25$ just to get here. Having stayed in Sheraton hotels before, this one really dropped the ball. Definitely will not be returning

Great location and amazing customer service. The rooms are kept clean .

Very nice clean facility. Bathrooms were clean. Food and service in the banquet hall were fantastic.

Toilet ran all the time, right in the flight path of the airport. Saving graces are the restaurant, wonderful housekeeping staff and the decor.

Plenty of event rooms available for large conventions such as Anime North.

Great service,food and atmosphere. Would go again and also try to book our own events at this location.

I went to the cafe to have a meeting. It was awesome. Great service.