SDA Express Courier Reviews

I can't understand why there are still people who use this mess of courier, even for commercial transactions. I now when I buy things online I make sure before shipments are not made via SDA. they are fake cheaters (they always write that they have not found anyone but nothing is true, because when they finally decide to deliver, at least in my case, they call me on the phone to tell me they are delivering).
I hope they fail soon and leave the field open to some more serious shipping company. unfortunately I am forced to give a spella but if it were possible I would give -1000 stars

Delivery made before the delivery day .. I wanted to cry with emotion Thanks!

Very bad. I confirm withdrawal from 14 onwards. I call at 6pm and they tell me that it is now at 1pm. Too bad I was at lunchtime and NO ONE PLAYED

Shameful service.
Impossible to speak on the phone with an operator, they take parcels hostage saying that the address is wrong, pity that the other operators arrive safely at the addresses without problems.
I repeat that I will uncork the good bottle the day SDA fails.
Unworthy.

Absolutely negative. They even put the phone on my face.

SDA bad courier, delays and arrogant and rude call center if you can avoid it.

I put a star because I couldn't avoid it
I wanted to help save other users! The 18 cm I was at home influenced and I get a door phone: a package for her, I open and I indicate to go up to my floor (6 'with elevator) then I open the door of the apartment and I wait ... at least five minutes the elevator goes up and he goes down but no sign of the courier. I call him as an intercom worried that he had an accident no reply no notice in the mail no message on the phone. Yesterday I call the seller who informs me I would have refused delivery twice! In my vocabulary I do not have enough negative adjectives for a thoughtful judgment that I leave to the unfortunate users and those in charge

Impossible to contact them .. the toll-free number does not recognize their own shipping number and .... icing on the cake they give me missing at home when instead I am at home in smart working ..
Ineffective as are the PTs

They do not leave the stock alert and we are crazy to understand what happened to the package sent by post and then entrusted to the SDA.
Hopefully they will be in time to collect it otherwise we will go back and we will have lost almost 15 euros ...

There is always the usual problem of non-delivery when instead I was at home and the courier did not show up saying he had not found anyone and there is no way to talk to the office

Il solito corriere che non ha voglia di fare nulla. Indirizzo corretto (da mesi ricevo pacchi da ogni ordine e da ogni dove) dato per INCOMPLETO. Voglio ricercare il mio pacco tramite track number telefonandoli, nessuna risposta.
Il peggio del peggio.

the haulier who delivers the goods on behalf of SDA at the location of my work located in the San Pietro area of Rome is very rude. every time he comes to deliver he doesn't want to wait for my colleagues and I to go down and sign. raise your voice and make jokes too heavy (ex: ... next time I'm parcel I throw it in the middle of the road ..... or ... but why don't you take it to your home? ...) now when I shop on the internet I notice what kind of courier they use. if it's the SDA I don't buy. I hope the SDA headquarters will intervene.

Difficulty talking with the operator, they say that they come back the next morning and instead they come back in the afternoon when we are not there

bad service. no one answers at the office in via corcolle roma, they never arrived at their destination and left no warning

SHAME HIMSELF.
It is sad to say but certain realities should not exist: they write falsehoods on traceability and are untraceable on the phone

less than a star I can't give. call, ring free, answer recorded voice that the operators are all busy, music and after two minutes the phone is disconnected. in short, a bad, bad service

OFFICES CLOSED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BUT THEY MUST NOT BE OPEN UNTIL 12.00 ??????????????????????

They had to come to pick up a package late in the afternoon and they passed at 2.00 pm, they said they would be returned the next morning but they came at 4.00 pm and they had forgotten the waybill and they didn't pick up the package!

PESSIMO !!, nothing to do with the other couriers ups, tnt, bartolini ....

they write incorrect or non-existent addresses to avoid going around deliveries when they have organizational problems

Right address identified as incorrect and then incomplete (probably to cover a courier who didn't want to work that day), total lack of availability and assistance from the operators, both toll-free and offices.
A perfect representation of Italian institutions is for companies like these that the country goes to ruin.
I try to help, avoid it like the plague!

Bad experience do not come to your home and their headquarters if you ask why they do not call the man at the counter replies that they do not call because the drivers are not reimbursed but we are really at the end of the service today there are rates of all operators call without limits but we hope that they will repent to give you a better service

But aren't you ashamed? I have been locked in the house all day waiting for a package that, after a thousand problems caused by you, hasn't arrived yet because you pretend to hand it over and invent that the address is wrong when it isn't. After a thousand calls I managed to confirm that today I would have received it and still nothing. An awkward service.

hallucinatory service, after 4 junctions for delivery at kipoint point they continue to send the shipment to the house where there is a mandatory after 15.30, of course they pass in the morning when they are not there without leaving notices, do not use absolutely sda or you risk losing many customers

To say Bad service is like a compliment to the SDA are with the SDA you never receive the parcels always wrong address / missed address then you can not contact them problems on problems I hope they FAIL! I'm still waiting for a package then they soon put them in stock and do not even contact you all the other courier companies contact me NO!

Couriers who always complain about the packages they deliver but we pay this is their job in Rome the poor service in Pisa excellent staff and extremely available shame

SHAME, I am waiting for the parcel and they wrote that my address is incorrect, when it is right, they have never passed and the parcel continues to remain stationary in their seats !!!

Too bad there are no 0 stars !!!! Change your job !!!!!!

Courier worse than SDA I don't think there is ... false deliveries, never recontacted, returns when they tell them after days of waiting ...

Shameful. They do not give time slots for delivery, so in order to collect the package you have to stay home from 9 to 18. If they do not find you it is not possible in any way to get in touch to request a second delivery. No e-mails are answered on the phone, the site application does not respond. Simply third world.
If it will depend on me NEVER AGAIN!

After searching for several days for a parcel sent by Holland, I was contacted by telephone by a very kind courtesy, who in 5 minutes retried the shipment and gave it to me the next day. Thank you

I wonder how these incompetents are still receiving shipping? shameful

A simply tremendous experience. I was not at home on the day of delivery (they made 2 attempts the same day), they placed the package in their branch at my office at 9:00 am - 6:00 pm. Same time marked on their site. I show up at 1:10 pm and they tell me they are CLOSED until 2.30pm. In addition to my protests, of which they were cheated (and in my same condition there were 2 other people) I had to wait almost an hour and a half in a squalid industrial area outside the ring road (take the highway to get there ). In the end it took me just 3 hours to get a package.

bad service simulate failed deliveries for incomplete data and leave no notice in the mail. if you try to call you can never speak to an operator. maybe you fail.

An EXTRA LARGE shipment was sent to me with SDA. So she should have arrived at her destination within a maximum of 2 days. INSTEAD IT IS ALMOST A WEEK THAT MY PACKAGE HAS BEEN ENCLOSED WITHIN THIS HUB FOR ALMOST A WEEK AND HAVE NO INTENTION TO MAKE IT MOVE! 0 telephone contacts, 0 emails. There is no way to even contact them. You must be ashamed, SDA is the cancer of Italian couriers, you are almost worse than Hermes.

The lousy service from 12 I am waiting for the package and I leave with the wrong address I do not recommend it for anything in the world the worst

Extra-poor service, they do not answer the phone and there is no estimated time for delivery.

We have been in quarantine for over a month and the courier says he can't find me at home ???? From the site it appears that my package has gone back 2 times but it is not true at home nobody showed up! I can't get in touch with anyone there isn't a number to which someone answers ... bad service please don't make these people work who don't deserve it!

Shameful. Do not warn when they are, they do not answer the phone and then not even know that I'm pack

Prima mettono mancato pagamento ma non sono mai venuti poi indirizzo errato .Per me potete anche chiudere
Servizio pessimo anzi inesistente

Thanks to your courier (unable). the parcel was returned to the sender. PS did not even deign to ask the tenant who was on the street on 15/04 as my entrance is at the back, and is indicated by a sign on the main road.

bad service so as to border on uselessness !!! This is proved by the impossibility of contacting an operator of the service itself through a telephone number intended only to disconnect after an unnerved unnecessary waiting for an answer !!!!

terrifying pretend deliveries on Saturday at 07.18 from the complaint

Parcel delivered for three days. Incompetent is an understatement. No customer service.

They declare the false: absent recipient, name not written on the intercom and instead they do not come even if the delivery is urgent and overpaid

Non sono stato avvisato!
Numero servizio clienti a pagamento!

A disaster can not talk to anyone, info and everything else rejected on the whole line

What a crap you try to call them and I don't answer are worth less than a star shame

Scandalous ... impossible to communicate with the carrier ... only they don't have the mobile of their employees !!! Ridiculous, absolutely not to use as a courier ... my urgent delivery missed !!!

Less than a star cannot be put.
Three days in a row "Delivery" package and promptly the status returns "Work in progress at the SDA Operations Center".
Painful!

Parcel lost (or stolen) in a branch. A shame the worst SDA of the nation.

A surreal and embarrassing experience: the courier to whom the package was entrusted simulated three delivery attempts and the director of the post office from which the shipment started was unable to provide any explanation, nor did he want to contact the conveyor for indications on where the package was really; his only solution was to propose to complain to the post office.

His collaborator, with whom we had the displeasure of talking on the phone, managed to make jokes and ridicule.

The "assistance service" (803160) is only able to read the same information available on the poste.it website and to give contradictory news, not to mention the rudeness with which they manage interpersonal relationships.

SDA's phone numbers (both for support and offices) simply don't work.

The Italian postal company totally lacks managers and decision-making power and those who make the costs are exclusively unsuspecting customers, who are not only made fun of, but literally scammed.

bad the worst of my experience
do not deliver in time they wait hours and hours

INVENTED deliveries without the couriers and notices of delivery EVER arrived! Availability of the SOTTOZERO staff! It is unacceptable: to pay 50 euros for shipping, to go and pick up a parcel by yourself, a package left in storage at the farthest operating center despite having a Ki Point two steps away from the delivery address. Shame!

shameful, paid number, I call them the voice tells me to press 0, I press zero and nothing happens (meanwhile I pay). I hope amazon leaves you on foot

The service is bad. I entrusted Poste Italiane with the shipment of a parcel to Rome and Italian post, in turn, I entrusted it to SDA. Although all the data were correct, except the chap. (Instead of 00184 I had written 00185), they did not deliver the package despite having contacted both the Post Office and SDA for the small correction.

Package sent from Milan two days ago (priority package insured) with Italian mail, taken over two days ago by sta. Today still not traceable. How disgusting

Pesimo service, I was at home all day ...... no notices in the mailbox .... nothing at all ..... then the email arrives ... non-delivery due to absence of customer .... ... I go to the site to release .... unreachable site ......... you are bad

Bad to say the least. Nobody ever answers the phone.
Furthermore, although all the data (building, street number, staircase, interior and telephone number) are indicated on the shipping address, they put the goods in storage because, according to the person who delivers them, there is not enough data for the delivery! But why these problems only with SDA and NEVER with other couriers?

I check the delivery status with the tracking number and it is in stock due to the absence of the recipient, attempted delivery at 05.25 am this morning

Bad, they never find my address unlike the competition and do not even call to get directions.
Just those who work there for 5 stars. I would give even fewer stars if it were possible.

Bad !!!! Delivery delay is impossible to talk to an operator. They let you talk to an answering machine for fear of catching some dirty word. I made a decathlon order which I then called x to express my complaint. I hope they change courier xchw so they lose us too

they are incapable of finding addresses that are very clear on google maps and do not call the reference numbers, any excuse is good for not delivering.

The only one who fails to deliver every time and has to pick it up ...

Bad service, couriers who say that the recipient was absent even if the destination address is an office open from 8:30 am to 6:30 pm and in fact no receipt has been left, the package has been released and after 3 days still nothing. The only solution to go and get it directly from the Corcolle headquarters hoping to find it.

1 star is too much. We should give her a negative.
the

Pessimi is to say a lot Write traces invented .... and the package has never arrived .. never answer the phone ... Not advised

The most absolute cosmic disgust !! Liar bellboys, rude, forced to capacity. They manage to mark the shipments as unexplained due to lack of recipient when instead the recipient is a large public administration of Rome center, always open with a concierge, armed surveillance and internal post office: ridiculous!

Absent customer, when you stay at home waiting for him, not even the courage to recognize your problems !!!
I'm on the third pickup reservation !!!!!!!

You are awful !! The owners of the vehicles are sometimes kind ..... but cyclically you cannot deliver something where all the other couriers have no problem!

I join the (unfortunately) long list of negative experiences with SDA. After twice that the package appears (from their systems) to have been delivered and with "absent recipient" (but there had to be someone at home, or the porter, and I didn't even find the package), at the third they invented an "incorrect address". But go! They don't want to deliver the package in the hope that it will "lose" in their warehouses. Unfortunately with shipments from abroad, the last section is entrusted to the Italian Post Office, which uses only SDA. When will they decide to move to a new courier, or to make SDA work seriously?

Servizio pessimo i numeri delle sedi su internet sono tutti sbagliati non risponde nessuno, chiami i corrieri e l'iro non sanno nulla

They do not deliver and say that the recipient is absent .. pay urgent parcels that you are in a hurry to receive, take the day off to guard the address and do not do the job for which they were paid. It is an indecency .. this is a scenario that is repeated several times over months.