SDA Express Courier Reviews

buffoons. they say they went past 2 times but it's absolutely not true. demonstrable slander

Hardly punctual, non-traceable non-delivery notification.

nobody ever answers and they force you to call 199 but forget it

1) If it were possible I would put zero stars, indecent. Failure to deliver the package with reason "Customer absent" repeated for 10 consecutive days, too bad that because of COVID I have NEVER moved home. And now I will also be charged for non-delivery ... my compliments.
2) Another case of non-delivery with the reason "Customer absent", a pity that on the same day I received from another courier, without any problem, the package I had ordered. You are indecent, I advise you to review your "Customer Care Management" because you are really falling behind your other competitors ... sooner or later you jump, people can't stand you anymore.

Horrible ... really horrible experience ... they made me stay a day at home ... the courier didn't pass. I call the next day telling myself that the courier had passed but had not found anyone at home ... I call 199
.. after three hours of waiting ... I expose my problem ... I hang up the phone ... really a horrible experience .. never again!

I put a star just because you can not put less. PESSIMO SERVICE. WORSE THAN "YOU CAN'T." Several phone calls and never answer. (and it is paid, they leave you online without any response). The package was delivered to them but never reached their destination. On the site send a message, they will reply (if they answer) after days and days. It is not clear why Italian post is still using them. Grumpy and arrogant staff

This morning they did not deliver my package. Saying wrong address. here is all the bad faith of the postman Sti cursed you must fail

You are scandalous !!!! The courier does not find anyone and leaves no notice. We ask for information and no one answers.
But go get tested in the laboratory at least you are useful for research and leave the animals alone, much more useful than you !!!

scheduled delivery Friday 23 January, today and '28 and again I do not' was delivered the package .. I try to treat the package and is in storage because 'l' address, and 'incomplete / incorrect !! I check the bubble and besides being exact in the notes there were also telephone numbers, extension, scale, house plan !!! Incomplete? Wrong? I guess I will have to 'go pick in the branch (hoping to find them) and soon I will open' the complaint for making me throw the content that no longer will be 'more' good .. What's cxxxo service !!!!! Never again with sda

Bad I do not answer calls and they are not punctual

It is absolutely impossible to spend a good word for this office of the courier. In the face of a bad, approximate, completely insufficient service, one is forced to sadly find that these now undeniable shortcomings are met with little courtesy by the operators. We cannot wish, in the interest of the user as well as of SDA itself, that things can improve. But it will be a very demanding undertaking.

also in my case, and twice, the courier has not passed, he has not left notices and I have had to go and collect the package in person. Non-existent telephone assistance because nobody NEVER answers anyone!
moreover, at 8.45am the n. 06 4179001 responds that the offices are closed and that they are open from 8.30 am !!!!!!

They did not deliver the parcel or rather the package was left in front of the door without being signed the receipt of delivery ... moral of the story the parcel was stolen !!!!

I spent the whole day at home, and not alone, as the package was delivered on the SDA website. At 19.30 check on the SDA website and write absent user! I'm going to check in the mailbox and there is no warning (moreover SDA is in possession of my telephone number .........) Impossible to speak with the Pomezia site, where presumably the parcel is in stock, in as there is only the fax number. The item I must receive urgently needs me for a trip that I am about to make and the only way to go is the call center which is paid !!!!!!! But what kind of courier does Italian Post address?

A problem can happen, as with all the couriers, but all these reviews from a star are suspect. I have been using the SDA service for years and I have no complaints, it seems to me efficient especially in the speed of deliveries. For withdrawals, unfortunately they can not be precise with timetables, but it is understandable, and you have to stay at home all day. We must then say that the rates are the most 'advantageous and I repeat the service is not inferior to that of other couriers much more expensive.

I was waiting for a parcel of great value and I wanted to contact an operator to find out when to be at home so as to be present at the collection and not to risk the parcel going back, and well I have not been able to hear an unregistered voice in a whole week. I had to stay home 24h without going out.
Thanks SDA
I remind everyone that it is sda = Italian post = poor products and services.

bad service tracing them practically it is impossible to have invented a paid number in which an unserviceable computer answers but some people like it still does to work booooo

bad service, waiting for a package for more than a week. on the site they write that the address is wrong, at the call center they say that the address is correct and that they deliver on the same day .... what to say .... shameful

Bad service.
I had booked a pickup at the home of a parcel, not only did they not pass and I waited unnecessarily for their arrival but in the evening going to check on the site I discovered that the courier had declared that he had been unable to pick up because the parcel was missing the letter of car.
Simply shameful, I haven't even seen them ...

I confirm what was already negative from other users, they say that at home there was no one when we were all present, second delivery ever made, I call the Rome branch1 and nobody answers for two hours, you really do PIETY I will never buy anything with you again shippers!

INCREDIBILE . . . .dal 30 luglio che il plico cerca di arrivare a destinazione!!!

Non-existent service. Delivery never really processed. And absolutely liars on their work. They close first.

Service to say the least embarrassing, incomprehensible site, problems for any type of order. Those who choose to use SDA can only rely on some saint.
Personally, I received an email stating that I was not at home at the time of delivery, needless to say, it is all false, and, obviously, there is no document capable of ascertaining what happened. I recommend to anyone who is reading to be wary of this poor service.

Good package collection. A little 'difficult to find

A SHAME! SIMPLY THIEVES! My mom sent 2 parcels from Sicily containing only food. The parcels arrived in Rome (Rome branch 1) and from that moment the barrel unloading began. They have never been delivered to me and every time I try to call the number on the site for assistance I am treated with rudeness, the phone is disconnected in my face and whoever tries to give me a plausible explanation only says that the packages are damaged, stop to the Corcolle depot and that, even if I go personally, it is not said that they will take them home. They damaged a mother of the family who had saved for weeks at the expense of sending those parcels. Did you like Modola provole? Fruit and vegetables? And was the meat fresh enough? Did your families like those supplies? Whoever allowed himself to damage my parcels is a thief and a poor fellow. I will never use your services again and you can have only one certainty: I will only and exclusively make you negative publicity! You don't eat on the shoulders of a poor family!

Service does not exist, do not deliver, there is no service center that answers you, a paid number that does not find solutions and makes you spend money !!! You are a scam !!!! bad

Ma io penso che le SDA di Roma non si parlano tra loro,
se e' cosi' la prossima volta il Pacco lo porto di persona,
200 km non sono molti,ma un Paccocelere 1 che dopo 9
giorni ancora da consegnare, mi sembra eccessivo,
oppure e' normale pagare 12.60 Euro .
Un pacco spedito il 31 Ottobre 2017, smarrito dal 1 novembre
e mai consegnato

The best couriers in the world ... people who work so many hours .. under the heat in the water the cold the heat ... sda does not fight ... the courier if you do not find it rest assured that the package delivers the same ... big sda

There is no term to define incapacity is the lack of professionalism as well as a desire to work equal to zero .. very bad

Shameful! Correct shipping address (because viewable from the site from which I made the purchase) and yet it is wrong for them! And the paid call center is completely useless!

If I could put zero I would do it !!! A computer literally destroyed! They had the trouble to close and tape the package without telling anyone! We'll get to the bottom of this thing! At the risk of putting lawyers !! Never had a problem with Bartolini or other couriers. For once I use SDA they destroy your packages! Never again with SDA !!!!

Bad service of the sda. Once you have reached the deposit to personally collect the parcel in a place far from everything and everyone, I had to wait two hours to get it. But the lady at the desk was very kind and helped me to take what I had come to collect.

Approximate ... out-of-date tracking, no recipient alerts when they haven't even tried to ring, deliveries never on the scheduled day.

bad ..... they say they didn't find me ... impossible .. !! the address is from the shop where I work ... and I was at work all day from 8 to 19 .. !!!! and I don't believe they deliver at midnight

I will do everything and more to make you remove the mandate from Vodafone, false, bad, the vs. the game is not to make deliveries and to say that you have made them or invent untrue things. I hope the vs. game does not last long.

Very poor service I am outraged as they give good service to citizens. A parcel delivered from Sardinia on the 18th. Arrived in Rome on the 20th and has not yet been delivered. Who compensates all that we have to throw when it arrives to the recipient. And always if it comes.

Unable to contact them, two days continuously on the phone waiting and then hang up. Here we are not talking about professionalism, we are talking about the acceptable minimum!

Bad service. Packages never delivered and impossible to contact SDA by phone.

Courier service the worst of all, delays, losses, missed deliveries, in short, if the package arrives with their headquarters, ask the seller to refund you do so much, the goods will never arrive with them ....

Today I received the order package that started on Monday and delivered today Tuesday. I had 2 orders from 2 different locations and the packs arrived completely intact. I was satisfied soddisf

Passed the first time and left notice, the next day I stayed at home to wait for the package, no one has ever played but on shipping research it appears that they have passed and the package is in stock. Bad.

Shameful service. Delayed deliveries and no operator who can give explanations. They should definitely close

Worst courier ever seen! ridiculous! TO FORGET!!!!!!!!!!!!!!!!!!!!!!!! NEVER AGAIN'! Incompetent.

Twice they put the delivery in stock due to the absence of the recipient, which is absolutely not true, because I am at home 24 hours a day! Absurd!!!

I also associate myself unfortunately with the long list of negative experiences with SDA. I'm not able to find address without the browser. My way (via dell 'artigianale n.X is not recorded on the map of any satellite gps) that is, Bartolini, Gls, Dhl have arrived with the delivery.

I put three stars only because SDA sends me to take the parcel in place without even going to my house for delivery. For the rest, fast and easy collection service in an accessible area with easy parking.

They always say that the switchboard is clogged, the courier says it's gone but you're not there (even though you're actually home all day) go there and then miss the package they make you take it right away and even tell you to wait for the next day because the package is sent to you because the courier is a ride !!! Big company of charlatans. Then they say why one prefers Bartolini to them.

Bastards.
We were in the office and left the alert without ringing

Bad, fake never had notices, they say that the address is wrong. But sda di parma read me correctly address, intercom and city. The package lies in Rome, via corcolle, unreachable by telephone. I surrendered to eating money. ..5 phone calls to not be able to talk to anyone and line that after a while falls. I will notify EBAY and INTERNATIONAL counterparty to change with another courier!

Bad service, only 1 delivery attempt, unreachable, non-working site.

Merde does not deliver and they write that the recipient is absent on the site false liars

They are incompetent. The courier arrives at the most unthinkable hours. Contacting them is very complicated. The voice in registration asks for codes that you don't know where to look.
If you have the misfortune not to collect the package on their first delivery attempt then to have it becomes an ordeal.

Servizio veramente DECELERE.
e speriamo che arrivi COMPLIMENTI!!!!!!

The girl responsible for the very kind and professional clientele ... too bad for the couriers !!

Waiting for a parcel from Amazon, I discovered that a "failed delivery" had occurred despite having been at home all day. And no further notice was left in the letter box

The thing is, we only write reviews when we have bad service. I use it, often they would be killed, but I can't deny that 95% of the times everything went well. Of course it should work better, but it can be improved

They do not deliver say not present at home or incomplete data

Couriers pretend to pass and put parcels in storage.
And when you try to call the headquarters in Via Corcolle no one answers you ... All the jobs have their own difficulties and you try to overcome them as you can, but this type of behavior shows an absolute form of disinterest.
I'm sorry.

peccato no n poter dare meno di una stella, un servizio scandaloso!! chiamo e non risponde mai nessuno dopo una falsa consegna mancata!
SCHIFOSI!!!!!!!!!!!

LOW AND INAPIDABLE SERVICE !!!! I do not recommend it to anyone ... incapable and inefficient couriers !!!!

SHAME AND BANKRUPTCY SERVICE !!!!! LEGALIZED THEFT !!!!
I PURCHASED THE DECEMBER 3 ON A SITE, MY SHIPPING IS IN ROME FROM DECEMBER 13 IN THE HEADQUARTERS IN VIA DI CORCOLLE AND THEY WERE NOT ABLE TO DELIVER IT, ROME ON ROME, IN 7 DAYS ... MAYBE I WAS FIRST .
AT THE DISTRIBUTION CENTER IN ROME NEVER ANSWERS, THE NATIONAL CUSTOMER SERVICE IS PAID, I HAVE SPENTED MORE THAN 10 EUROS OF CALLS AND I HAVE NOT YET KNOWED ANYTHING !!! INDECENT SHIPPING SERVICE ...

Bad service does not pass and they say they do not find you

Bad service! The courier never leaves the notice with indications of where to collect the goods. Requested the release at another address (KPoint point) but has not been equally delivered.

Delivery on time. Notice by email to allow me to be present at the delivery; courteous and available by phone. First experience with this courier: absolutely five stars!

I had a bad experience with SDA. The package was not delivered. All the information regarding shipping could only be obtained from the sender. The SDA site was useless, contacting them by telephone was not possible. When I went to pick up the package they told me that both the address and my phone number were wrong. Instead, after finding the package, I saw that all the information was correct! Their only personal advantage is cordiality. But service sucks.

To save the nerves, if I see that the seller delivers via SDA, I refuse the purchase.

Disgraceful!
I don't understand why Posta Italiane uses them! I've been waiting for a registered letter from Israel from November 14th! It still hasn't been delivered to me!
And they don't answer the phone!
I am obliged to put a star, unfortunately, but they don't deserve one!

Indicate wrong address as an excuse not to deliver parcels. They indicate that they have passed and that they have not found anyone in a building with the concierge and having the necessary telephone numbers. RIDICULOUS SERVICE.

Really Pessimo, one of the worst couriers ever seen ... you can't talk to anyone ... you have to die !!!

Al telefono non rispondono mai. Filiale in linea con l'azienda, che non risponde a nessuno dei servizi messi a disposizione sul loro portale: skype, numero verde e email.

Bad experience. Pay for an express shipment (delivery in 1/2 working days) and receive the service of a standard shipment ... that is, after 4 days it is not known when the package will be delivered! I will never again shop on sites that offer SDA as a courier.

Non sono passati a riconsegnare, hanno messo in giacenza il pacco e non si riesce a chiamare nessuno se non con il numero a pagamento che ti lascia in attesa per svariati minuti pagando il per il loro disservizio!!!

Valoppi Luca

There is little to say. The worst Italian courier unfortunately used Italian post

bad you never know when they arrive and you cannot contact anyone for news. they never leave the coupon

They don't deliver.
I have opened 2 complaints and still have not received anything ... they declare to make delivery attempts at nighttime ... I am writing to the IENE a good investigation will not hurt you ... !!! I want to see your beautiful faces on TV ... be ashamed

I placed an order on 06/18/20, after 12 days nothing was delivered, on the shipping situation it indicates the status "contact assistance", pity that they do not answer any telephone number indicated. It is impossible to talk to someone, a ghost company. I will no longer buy anything from vendors who use SDA, really bad experiences every time.

In the best tradition of Poste Italiane, they did not make a forewarned delivery on the grounds of the absence of the recipient, despite the fact that my son was at home and we had still left a door phone on the intercom notice to deliver OUR ABSENCE IN THE Bar at 20 (twenty) meters from home, where BRT and AMAZON deliver without difficulty. Unfortunately I can't put zero stars. As already done on previous occasions, I wrote to the sender Seri Jakala to advise them of the "professionalism" of their logistic partner.

Two delivery attempts of my parcel result in reality there was no courier as there is always a person at home, I will make a complaint to amazon, my parcel is a gift that was to be delivered to me on the 20th, I had to receive a sms but nothing came to me. ah customer service is also a fee ..........

two days I call every possible number available online without having an answer. The package is not delivered because no one was found at home. absolutely not true since we were always at home. a shame

They lost my package, no communication, having both email and phone number. Unfortunately, nobody takes their responsibilities. To be avoided.

They do not contact, they do not deliver, they can not contact them