Unable to speak with operator, waited very long and then the line is interrupted. The numbers shown are inactive. I hope for you that there is a radical change because, until now, never had such poor service anywhere else.
One sucks !! numbers disconnected and service by ZERO.
I have a week that my package is really waiting for .....
Bad service. Carry parcels without going to the destination. You are shameful
Shameful, fake delivery attempts are invented, a toll-free number where they answer you they make you throw money or attack you, by email you don't have any delivery notes so what do you contact them with? Shameful 0 stars, not even 1.
I ordered a series of things online, all couriers were punctual in terms of delivery except for SDA. The two items delivered with SDA never arrived and were delivered at times where I was personally waiting at home. To make matters worse there was no warning in my mailbox or on the intercom. DISABLED, TRACKABLE (the number they make available is paid and does not allow you to talk to an operator, from the same information of online assistance but against payment, in short, a scam) and DELAYERS.
Bad delivery service nn made non-existent notices operating on tel. rude what to say ... I hope they hunt them from the market ..ps.la star is only to be able to review
Cortesi e.. Semplicemente Bravissimi!!!
Pur essendo in pieno "delirio pre-natalizio" in pochi minuti mi hanno permesso di ritirare un pacco con indirizzo incompleto... Salvando il Natale della mia bimba!
:-D
Outrageous service. The tracking confirms the delivery, and does not arrive. I request the withdrawal in the store, it is confirmed for the next day, complete with a code. The next day they send me an email saying that the package is again being delivered "as per my request". Looking still times of the store I chose (it is open all day until the 20th), I leave early from work and step to see at 15, closed shop! I run home, waiting for the mysterious courier. Around 5.30 pm they rewrite me by e-mail to tell me that "the package is now in storage at the store", until that evening, so for a few hours (but at this point what will be the closing time? There are no telephone numbers. ). I run into the store (15 km from my house) and finally I find it open and track the package. State of the art efficiency
Siete da denuncia, ho atteso invano la consegna per poi scoprire dal vostro sito che avrei RIFIUTATO la merce.
Siete vergognosamente bugiardi...
THIEVES THIEVES .................... and still THIEVES.
Whenever I receive a package with SDA I have a heart to it.
2 stolen items, open packages (from them) and then closed with their envelopes
if he doesn't like what's inside, then you're lucky, otherwise
you get the empty package.
Possible that there is not someone inside, who supervises this scum of shit.
The last one today 12/13/12, delivered a closed package in one of their envelopes, and already the thing stank me, I open and the original packaging was torn, the wrapping with the milleples cut with the cutter, (they made one sgarro on the object), fortunately that there was a watch box inside, otherwise I would have delivered a piece of c ..... o, that sucks.
They don't deliver and customer service doesn't exist
what about ... they have already 'written other users enough
Odio essere preso in giro.
E palese che non siete arrivati qui, in questo paesino di poche anime lontano dal mondo, diversamente il pacco sarebbe stato consegnato.
LA VERITA' E' CHE DOVRESTE FARVI UN BELL'ESAME DI COSCIENZA
Non siete all'altezza se vi comportate in questo modo.
Spero che Amazon tenga conto del reclamo che ho fatto al fine di togliervi questo appalto.
Meno di una stella non posso darvi... purtroppo
Bad service ... I waited for the package in vain for two days without being contacted by any courier. I tried to call by phone at the number indicated .. No answer
Shameful
Sconsigliatissimo
06 417 9001 sda roma 1 does not respond. SDA Site unclear number even worse payment you can talk with their provider. Not recommended
Since Tuesday I am waiting for a retreat, nobody has passed and nobody answers, really shameful!
Once the problem has been solved, never again Sda
Peccato che il voto minimo sia 1 stella e non 0.
Dico solo una cosa, dal profondo del cuore: FATE RIDERE
They should make you close, want to work close to zero, incompetent, incapable, I hope you all lose the job, if you know the meaning of the verb to work.
The courier is terribly rude, rude, verbally violent, unpleasant and racist! A person like that can not work in direct contact with the public. So many times I have had to endure his unpleasant person, but his behavior towards customers is a complaint. He even treated my mother badly when she had a bad foot and sometimes when she was unwell; he and his verbal aggression always raise my blood pressure to my mother and make her health worse. Every time I find my mother agitated and upset I have already understood: courier sda. It's a disgusting inhuman! A real shame that sda continue to give him a job and he does not change his attitude
Shamefully, they never manage to deliver a package.
The shipment is received, the package did not arrive, they pretend to go, they write in storage pack, try to call them for hours, no one answers, bad service. !!
I should receive a modem from Fastweb. Shameful service. False declarations "absent recipient" (in fact no warning left) After several phone calls to 199 ........ I get a call from who had to make the delivery and asks me if I was at home. I reply that at home there were my family members (children more than adults), his answer was "No, the package can leave it only to you and no one else, so give me a new address, even that of the office we will take there "Today on their site, on the tracking of the package it says that the address was wrong and they downloaded the package from" roma 2 "to" roma 1 ". Now let's see how "roma 1" behaves. Anyway. without words
After reading the negative reviews, I must say that I was very demoralized, however the operator was immediately available to solve my problem and to give me the right indications to proceed with the release of the package.
Impeccable service.
Shameful, they don't deliver, they don't answer the phone, they put the phone in your face ...... in America this would be a crime from jail !!!!
Bad, a package two weeks, one 4 days and the last one is still there after 6 days, they say wrong address, and each time it proved to be correct ... Bad!
Delayed delivery. No information. They just say that the package is being delivered.
Call center for a fee, with long waits. The information provided is different from that given at the Rome office.
Staff not very helpful
a star because it is not possible to give 0. my package is delivered but nothing has arrived to me. impossible to contact them by phone. now I should compile the POD and has a cost of 5.18 ..... but are we kidding? INCOMPETENT PEOPLE
Invio pacco contatta call center inesistente a dir poco
Ci tatto poste che e partner non ne vogliono sapere
Che esperienza negativa il mio cliente in attesa dei pezzi non arrivano
Un pacco mai trovato l indirizzo e tornato i dietro dopo 2 mesi... nonostante abbia fatto due cambi indirizzo a pagamento ovviamente...
Can you answer the phone?! I have been trying to contact you for days ...
The worst courier that exists, calls me the driver to tell me that he has passed and that he has not found me while I was in the house all day just because I was waiting for the delivery. Liars and unreliable ....
Bad service does not respond and they deliver with great delays, too many inconveniences.
Quoziente intellettivo dei corrieri pari a 0. Linee telefoniche perennemente occupate, servizio pessimo.
Anni luce lontano dai servizi da garantire in una metropoli come Roma!
A pack zalando blocked for incorrect or incomplete address (for them), the only way to resolve the situation is to ask the service provided and to send the package back to the sender. You can not speak to an operator, no one answers and being open until 18 I can not go in person to collect the parcel. shameful service, one star is too well. Change profession.
pessimo servizio e pessimi collaboratori.ho visto il furgone fermarsi davanti il mio negozio e ripartire senza consegnare ,questo la mattina verso le 12,00.
nel messaggio arrivatomi , sarebbero passati verso le 16.30.
Bad ... estimated delivery February 24 never arrived no one contacted me I made 100 calls very difficult to find explanations a crap.
bartolini all your life
The worst Italian courier, late deliveries etc. etc. But on the other hand it was to be expected as it is part of the Italian postal group ......
I waited weeks to be told that I had to ask for a refund because the product purchased via Amazon had broken during the journey
Bad service. I paid for a delivery and on the site continue to indicate that the delivery was not made because the recipient was absent, which is not true since there are always three days for someone. Among other things, they don't answer the phone so I don't know where to go to pick up the package. Be wary of the SDA service
Bad service not to mention that no one will ever answer you on the phone ....
Leading company in the delivery sector, which should provide to reform and educate its carriers. They say they pass and then they don't pass. They leave incomplete notices, without schedules and dates. I waited for delivery for three days, and in the end I had to go in person to pick up the package (50 km and return at my expense). The beauty is that the company does not take action! Shame on you!!
Take pity and not incapable and even incompetent joke I have no words 20 minutes on the phone to hear me say you can hang up
PESSIMO service. DO NOT deliver and put in storage: too easy for them! I HAVE NEVER LEFT THE NOTICE IN CASSETTE, so I have never passed ... despite the fact that there was a doorman in the building. WITHOUT WORDS: CLOSE!
Very bad. Fate really disgusting. I wonder how facades still working, if not do anything you can call it work !! The branch does not answer the phone, operators are constantly busy doing something you do not know, maybe to play with the phone. They say they are passed without leaving any warning. I facendomela free transfer the shipment delivered to the office and also here are not passed. You have to close !!!
GREAT SERVICE - anyone who runs this service has serious problems - I honestly think it's the worst courier in the world - obviously the most used by international expeditions - in general they NEVER manage to deliver to their homes, citing childish excuses - couriers don't ring, nor do they bother to leave warnings - no one has ever seen them - the only hope is to follow the shipment with the website that reports incorrect times (eg delivery attempts between 6 and 4 am) the operators on the phone make me a a little pity, often totally unexplained, or incapable or celebrolesi, in general every phone call contradicts the previous one, all after endless waiting to connect, following a tortuous path in the multiple-choice switchboard that forces you to listen to small spots with each key pressed , after which countless phone calls fall in half. The sound quality on the phone is the worst conceivable. In any case - since they NEVER deliver to their homes - every single time I had to go and collect the packages in person in via Corcolle 12/14, losing hours and hours to reach a place forgotten by God outside the GRA with a civic and a complicated address to find - a structure of the worst that lacks any quality logic - a typical example of management to be fired en bloc
Un servizio pessimo all'inverosimile , meglio Bartolini non ce paragone
After the first experience or a delay of a parcel from Sicily of a few days .. saying that they passed from home but it was not true because I stayed for them, I wanted to give the second chance .. hoping that this time it arrived at the right times.
For two days it has been delivered and immediately afterwards in the branch .. I hope that everything arrives in full because the first time I pretended nothing, the second time I don't spend anymore.
Answer the phone, you idiots
Never again with you !!
Bad service!
You are a scandalous company that should close ...
Dhl .... ups ... gls .... they give you a lead ...
I'm making a thousand phone calls to ask for referrals from my package, it's nothing because they didn't find me, they told my mother-in-law that they were contacting me until now nothing, I hope they call me, because I'm at home until tomorrow, too bad if they don't pass
Do you know if they deliver on Saturday? Since I ordered a package from San Marino on Wednesday? And you know if I can go to collect by hand to the seat SDA if he stays there and I do not want to wait until Monday?
Unable to communicate ... Every time they write absent recipient but they don't even leave the ticket in the mailbox
The service is really bad, operators are bad and do not know what to do. Valter Catoni should be kicked in the ass !!!
If there was the possibility of putting 0 of stars I would have done it ... I have been trying to call for hours and no one ever answers .... I'm sure that if I call 199, they will answer for sure ... that sucks
Assistance non-existent, impossible to speak with the operator, do not collect shipping, the worst courier in Rome, zero vote !!
I received a parcel, I was not PRESENT WHY OUTSIDE ROME FOR WORK AND WENT IN STOCKS, I AM THE BEAUTY OF A WEEK THAT I TRY TO CONTACT ME WITH SDA BOTH BY PHONE THAT IS ONLINE AND DOES NOT MEET TO TALK WITH NONE AND DO NOT KNOW FOR WHAT TIME REMAINS IN THE SAME TIME I HAVE SOMEONE MAKES IT KNOWING SOMETHING BEFORE IT IS REMOVED TO THE SENDER
ZERO STARS !!!
BUFFONI! Waiting for a package from Amazon, 3 days ago, SDA tells me that they passed and no one was at home. The tracking says have passed and you have not found LIARS !!! My wife was stuck at home all day with the sleeping baby so she would hear the intercom. I want to see the courier that passed, I want to talk to him in person, then I'll tell him if it's past. SHAME ON YOU!
Then again from the tracking I read that the package is back in stock, but on the phone, (PAYING !!!) they tell me that it is not true but that it was on delivery by 6pm; We were tattooed at home but not even the shadow of the courier. Recall, always for a fee, and tell me that if I do not release it, it cannot be delivered, but how did the call center tell me in the morning that it was on delivery?!? They release it and I put it back for the next day. By 6 pm
At 6.20 pm, to get more information from a person, I always call paying the single number 199 and keep me waiting! After talking to the operator, she tells me that the problem is with the courier "SDA-Roma 1", and that she will make a reminder for the day to follow because now having passed after 18 it is too late.
At 18:56 instead ... surprise! Here is the courier, after three days of adventure through the traffic of Rome has arrived. Really not very professional, I hope Amazon will take away your contract. Those of Amazon for their part have immediately answered me and are interested in the problem but if they do not change carrier I doubt that the problem (which I read from the reviews to be very frequent), can be solved.
SDA ZERO STARS !!!! AMAZON 5 STARS!
Always problems, especially with this branch, or do not pass marking absent recipient, or even wrong / incomplete address. Pessimi I hope to close soon.
For the umpteenth time SDA fi Corcolle leaves a non-delivery notice without ringing. for 2 consecutive days despite staying at home waiting for the package. Obviously the operator on the phone defends the courier. Fake, incompetent and unprofessional.
I was waiting for a package, it had to be delivered for my request not on Saturday because I received it directly myself. The package arrives on Saturday and since I had not delegated anyone it should not have been delivered. I wait a few days and discover that the package was delivered on a Saturday at 1pm to such a daisy, moreover without a surname, I went today to the SDA and with the utmost rudeness they dismiss me without explanation. We have delivered the problem is yours, so they answer me and when asked to speak with the management or with someone who takes care of it they tell me call the toll-free number which is not their problem. Some gende should go hungry without a job. A messenger who does not know who he is, could have stolen the package and write daisy as a recipient. But how the fuck they control and work.
One star is too much for these bandits! they sent a package back to the sender for my absence only after two days!
bad service are twice that come to deliver a modem I gave all the data also the name the scale and the inside to play but the courier tells me that they have not reported it ..... They do not even deserve the star that I gave
no time delivery, AWFUL SERVICE, from days package in their possession, phone ringing and they do not respond, EVER.
But then what could be expected by those who depend on the Italian post office if inefficiency and total indifference towards the needs of the customer ?!
Disgusting and shameful, close your doors because you don't have the minimum ability and reliability to do this job!
Bad service. You can not call us to arrange for pickup. The Italian Post Office do not cooperate at all. I hope they close as soon as possible !!!
Bad! they sign on your behalf and hold the goods with the assistance of the assistance service which is practically a rubber wall.
A bad service, a day wasted waiting for a package that they never delivered. The mockery is to see written on the web page "absent recipient" !!! Congratulations to Italian post office that relies on SDA
I HAD REQUESTED DELIVERY IN THE AFTERNOON AND IN FACT THE COURIER PASSED TO 12.55 ...... THANK YOU
Called the toll-free number since on the web you cannot free yourself from a nice bunch of anything !! Result??? 3 euros and wait for someone to answer! NOTHING, in the end a recorded voice that says "now can hang up". A tease never seen !!!
not found as' the Italian post office always find it even with the gps you find the way home
IL FATTORINO CHE VIENE A CONSEGNARE C/O IL MIO UFFICIO A CIVITAVECCHIA, NON INDOSSA MAI LA MASCHERINA, NONOSTANTE SIA STATO PIU' VOLTE INVITATO AD INDOSSARLA. CI SIAMO OCCUPATI ANCHE DI FORNIRGLIELA. HO PROVATO A VEDERE SE POTEVO FARE RECLAMO AL SUO UFFICIO DI COMPETENZA, MA NON C'E' NESSUNA SEZIONE DEDICATA..,
Bad service impossible to communicate with them leave notice without contact and the post office knows nothing that sucks
Terrible service, they say they left notice, there is no warning, I hope Posteitaliane no longer makes use of their service, they also did not deliver a package I sent to the wrong address, which is not true, and they sent it back to me on next day, a great deal of money and time, and slamming on the phone
the courier does not remind those who delivered my package.
These are the textual words spoken by the person in charge of delivery, on the phone with the SDA secretary.
The package is delivered with a written in block letters that shows only my last name, no signature, no trace of the package.
He doesn't know who gave it to.
made a complaint and then lodged a complaint
bad service, rude couriers, do not go in delivery and mark shipments as refused. Never again.
sda.it