A surreal and embarrassing experience: the courier...

A surreal and embarrassing experience: the courier to whom the package was entrusted simulated three delivery attempts and the director of the post office from which the shipment started was unable to provide any explanation, nor did he want to contact the conveyor for indications on where the package was really; his only solution was to propose to complain to the post office.

His collaborator, with whom we had the displeasure of talking on the phone, managed to make jokes and ridicule.

The "assistance service" (803160) is only able to read the same information available on the poste.it website and to give contradictory news, not to mention the rudeness with which they manage interpersonal relationships.

SDA's phone numbers (both for support and offices) simply don't work.

The Italian postal company totally lacks managers and decision-making power and those who make the costs are exclusively unsuspecting customers, who are not only made fun of, but literally scammed.