SDA Express Courier Review

SDA - худшая транспортная компания в мире (является дочерней компанией "Poste Italiane"). Их работники не доставляют посылки, а просто-напросто пишут отказ от имени клиента или пишут, что посылка вручена получателю(!!!). Как они не разорились ещё, удивительно. Наверное хорошая кормушка для профсоюза.

Terrible. They don't even deserve 1⭐. Irresponsible incompetent careless taking the piss out of customers !!!! No service!!!!!

Never use this horrible service.They are scammers.They never deliver parcel saying incomplete address.WORST COURIER SERVICE in the world

I can't reach sda express. It's a disgrace. It's been 6 days since my cargo sent from Italy came to turkey, no call, no message, nothing. I'm trying to reach you. I can't even find their phone numbers.

Worst courier in the world, shipping paid 9 and courier that does not even appear and says delivery refused, a photonic shit! Use any courier but not them

bad service, to the telephone number for assistance (for a fee) after waiting and in the middle of the conversation at some point they closed the phone in my face.
Parcel placed in storage for incorrect address, and instead the address was correct and after 5 days still it is not clear why they do not deliver.
Outrageous.

Quindi, ricapitolando le mie due fantastiche esperienze con SDA:







Le mie domande ora sono due:





Ps: il vostro profilo sprizza commenti positivi da tutti i pori.

Ps2: aspetto che scriviate che non ero a casa il giorno della consegna.

Delivery within 2 days from the order. Very efficient.

They haven't delivered a package since the beginning of August ... first address unknown (because I don't have the street number) then non-delivery even though we were at home waiting for the package for hours ... they don't even leave the ticket. It sucks

it's the worst you can expect from a service. The site goes continuously in block, there are no numbers to speak with the assistance, the online wizards do not work, nobody replies to the emails.

Impossible to be able to talk to someone, which even the worst of the other couriers on the market always guarantees, reports errors in the address that do not exist, to justify the failure to maintain delivery conditions, which slip dramatically in time, with the risk that the parcels are lost: DO NOT SELL YOUR THINGS TO THE SDA!

Terrible ... I live in the square and they couldn't find me ... they don't even try !!!

The service is bad because the carrier never contacts the customer to communicate the delivery time and the toll-free operators never respond.

I would not give a half bad point irresponsible an urgent package sent from Sardinia on July 3 arrived in Rome Corcolle July 6 damaged I would love to know where it was on the 4th and 5th I was delivered contains drugs x my husband in cure in Rome..or now I'm going to report xke nn you can pay for a horrible service ...

THE WORST SERVICE EVER HAD, UNABLE TO CONTACT THE SDA, UNLIMITABLE DELAYS.

Usual story that I have heard repeatedly in the other reviews, delivery did not take place due to the "absence of the recipient", now ... how can it be possible that during a state-imposed Quarantine, it cannot be at home for 4:30 pm? ?? I haven't been out since March and would you also pass me off as incompetent? Here I feel a serious lack of commitment (despite being difficult times for goodness sake). I did not order a new sofa, but three simple comics (to amuse myself during the quarantine) which have been designated as "extra-large load". Now I'd like to know, how the hell are these comics going to get to me? Will I have to go get them? We no longer understand anything, on the other hand we are in Italy.

Hallucinating, Couriers do not deliver. I hope they get out of the way or they won't deliver through them anymore

For days I have been waiting for a delivery which, on the site, has been refused by the recipient. Impossible to have contact with anyone ........... is truly a shame. Poste Italiane, another unreachable body, has imposed SDA on me and I will certainly not use it in the future

too bad you can't put zero stars. lousy service, no service indeed! the site is shameful and telephone assistance dear! couriers worse than ever

Bad phone service because nobody answers after 6 minutes of waiting and then the line goes down. In addition, the couriers report that the recipient is absent while in reality they do not even reach the recipient.

Bad! They have been saying for two days that they have tried to deliver the package but nobody has ever been seen ... Not even a warning.

shameful they really invent the missed deliveries and this is taken from me several times and always and only with them. now before buying online, I check which company deals with transport

Bad, non-delivery for non-existent reasons. They become partners of Italian post offices and instead of improving an already poor service, it has turned into yet another bandwagon. No manned touchpoints, impossible to get in touch with them ... if possible to be absolutely avoided

Total disaster, they don't even retreat anymore. I think they are in disarray ...

Unfortunately, a very bad experience. Twice I tried to retrieve a package sent by mail and sent back to this center that they could not find. The third time, only after threatening legal action, did they really look for him. Customer service practically non-existent, but probably because it is a postal sorting center. An experience not recommended

A shame but because it doesn't close! They don't answer the phone, these things only happen in Italy!

You are the damned p .. Di M, a morning on the phone! To schedule a pickup! Just make yourself vomit both as a call center service and on a human level!

Branch to close. It took 22 days to deliver a gift to the nearby province. The excuse was an incomplete address, when it was a country resort and it would be enough to pick up the phone and ask for directions. After several reminders and the suggestion to call the recipient, the package arrived at its destination, at the hands of a courier who knows the address very well. I gather that they did not want to make the effort to unload the cumbersome package

Shameful! The worst express courier in Italy. Often down site, ridiculous delivery service, no support service. How do e-commerce companies and private companies still rely on this courier? A mistery. Shameful !!!

But how do you contact them? It is absurd, if the number available does not know how to explain to me how can I contact the venue directly?

Bad judgment, package arrived tampered with and with the product that I had purchased absent. Sconsigliatissimi

Today, 2/14, the only courier who said he didn't find me was really SDA, and this is AN OFFICE, there is always someone we have people at the reception from 8 in the morning to 11 in the evening, they don't answer the phone and the site crashes, useless service.

Bad experiences, I do not add anything else but that I find myself in all the other comments of people made fun of by SDA ....

scandalous, I ended up arguing in their home because I had to go and collect the package for which I had paid for the delivery. The courier who should have made the shipment first says that the address was wrong, then that he did not find the name on the intercom (located next to the door) then instead that he did not find the door !! it sucks, they also have the dare to tease !!

Bad service no one answers the phone, the courier who does not deliver canceling for incomplete data and via, never better to spend something more

Not delivered x incomplete data which shame if you tell me I add 20 cents to the delivery x make a call !!!

I think the worst courier, along with the Italian post office !! Delays on delays !! Moreover, on two occasions they have reported not having found me, while we have always been to the indicated address !!! Shame!!

There are many negative reviews, I think those who are satisfied with the service never worry about leaving a positive testimony, for years I have received with SDA and I have never had problems, traceable parcels, telephone support and courier very kind, Amazon and Poste Italiane entrust at SDA the distribution, I had the opportunity to know the operational headquarters in via Corcolle and see how the large distribution works, four stars because there is always room for improvement

LA PEGGIORE IN ASSOLUTO, UN NOME UNA GARANZIA.

IL PEGGIORE DEI SERVIZI MAI SERVITO, PER ME SARESTE VERAMENTE DA BUTTARE AL CESSO ED ESSERE SCARICATI.

The damage:
On April 29, I send a package to a customer of my store who has placed an online order.
To date, May 25 (26 days later), the package has not yet been delivered and SDA's response has been "we think it is returning to the sender". All this after two empty trips to their offices, both mine and my client's.
The mockery:
12.90 to send a parcel of 0.361 kg is already a theft but given the period (covid19) and that my classic contract with couriers was unusable I let it go, but if the result is this I have no other words if not that you are incompetent and that for your bad service it is only a miracle that my client understood the situation and that he did not take it unnecessarily!
Poor quality of service, poor value for money, total absence of professionalism ... You are pitiful!

PENOUS SERVICE is saying little! I had to contact them for an error on the delivery address, in the mail they gave me the only payable number where you are forced to do everything through a recorded voice without ever being able to hear an operator. Too bad that you do not understand the shipping number EVER, so you are there as a fool to repeat letters and numbers hoping to make it, before the end of time. There are other numbers but you can only use them with the customer code if you are subscribed to MySda. NEVER AGAIN, rather I go personally to pick up the package on the other side of Italy.

Absolutely unreliable, very expensive, and difficult to contact.
Of the delivery attempt (moreover on time in which someone was at home) there is no trace in any postcard!
I doubt they made a second attempt (also without a trace. Not a telephone contact, also indicated by the sender.
These are the subjects to which Poste Italiane (which is a SPA, therefore it has lost the noble purpose of public utility ...) entrusts the contact service. Shame everyone!

Nobody answers the phone or emails. my parcel has been lying with them for a week and I can't even pick it up. Disrespect towards their work and towards consumers

Bad service. Site that does not work and courier that declares the absence of the recipient without ever being passed. Such a company deserves bankruptcy! Never rely on them.

Bad, DO NOT HAND OVER NOTHING TO THE NUMBER ON PAYMENT YOU TAKE 5 MINUTES WITHOUT REPLY SO HUNG are rubbing WELL AS EURO 5. CURSED DAY IN WHICH I HAVE SHIPPED THE PACKAGE WITH THESE INCOMPETENTS.

Incompetent. I bought several items on Amazon experiencing problems in delivery only with SDA, which usually does not deliver by "wrong address", which is very strange since it is a known street and a two-storey building. Once again I specifically asked amazon not to send via SDA what it did instead and which promptly turned out to be late with the GUARANTEED delivery. I had to go and collect the parcel in place to avoid further delays.
Inefficient to the max

The worst courier in Europe, service to be canceled. It is no coincidence that they are linked to the Italian Post Office.
The management is done by incapable, inept, incorrect and rude. Unable to communicate with them, hours of waiting and paid calls.
They promise a delivery or a retreat for the morning of a certain day and you're lucky if they arrive the next day. The rudeness of couriers is by textbook.
SHAME

unreliable, rude. to write the review I had to put a star, but they don't even deserve that.

It is useless to review the service because there is no service. Not even parcels bring them to you, they pretend to pass and they put it undelivered due to the lack of the recipient. Saying bad is a compliment, I hope people don't use their services anymore.

lanimadelimortaccivostra and 1 week cheb on the tracking of the parcel write that it is being delivered but still nothing has arrived STRONZIII

IMPOSSIBLE to call the branch, therefore it is impossible to communicate anything both for collection and for delivery, sometimes the web is not enough

The guys who deliver in the Gallicano area in Lazio are very good and above all notify by phone when they can't find anyone.

For 2 days they say they have not found anyone or parcel refused but it is not true. I am at home and I have never moved in these two days just to verify the goodness of their indication. There is false information in tracking. It is impossible to contact them except with a very expensive paid number. Be wary of using this service which not only in my opinion but of many users is really bad. Only in this branch? I don't know, and I don't think so. I also sent an email and no reply, they continue to write refused parcel. They leave no warning nothing at all. I'd like to see who signed the refusal. The proof, of course, is not there, neither a notice nor the signature of me that I have refused the package.
I will put everything in the hands of a lawyer.

When you hear SDA changes road are bad. My shipment was a nightmare.

Shame! It is not the first time that the courier does not pass and at the end of the afternoon it makes the delivery attempt prove to be unsuccessful, obviously there is no paper notice as it should be seen that it simply has not passed. The following day second delivery attempt and same story. I called the SDA office in my area a thousand times but it's impossible to talk to any operator. No comments,

Bad and unreliable service. I await a package sent on Tuesday 07/04 with Express delivery (max one day) from Wednesday 08/04 and today we are at 11/04 and I have not received anything! They put it in "delivery" and then never deliver it. I also understand the difficult times and the workload, but if you pay for a service you have to guarantee it.

a very bad Amazon courier should take them off absolutely. Whenever they deliver their lost parceled delays to be the sign of the cross. Change your craft better !! RELIABLE !!

Today 11/29/17 I am still waiting for a parcel dated 12/10/17 and for the second time they are returning it to the sender. If I could put 0 stars I would do it and if I were Italian post I wouldn't even give you an empty package.

corriere completamente inaffidabile e sopratutto ringrazio gli operatori del 199116699 per avermi fatto consumare inutilmente una scheda telefonica e per avermi riagganciato il telefono 6 volte perche completamente incapaci

You literally suck, do not go to the delivery and mark that you have passed! You must fail!

bad service companies have to remove the service is the worst courier in Italy

They do not come to make the retreats, it was agreed in the morning for 2 days after I was at home no one has passed, they have my phone number but they do not call, their pay attention is paid. I went.

Bad service, too often they say the wrong address because they can't deliver on time and force you to make unnecessary reminders and sometimes without even saying which shipment is blocked.

too much chatter .. to get out of the way these people are easier than you think .. just DON'T buy anymore from those who use useless people .. what I will do from today !!

1) I've been waiting for an order since the 5th of June. I called several times but no one answered, I sent 6 e-mails and they always answered that it wasn't with eli. On the website it is written that they tried to deliver more than ten times. This is a gean lie because nobody ever tried to deliver anything to our residence.
Total lack of seriousness and commitment to customers.
I paid to receive an order and now I need to travel 70 km on the way and 70 km on the way back because there is even a danger of losing the order.
I strongly advise against the (di) SDA service.

2) In the end I managed to recover the order but at the cost of a lot of sacrifice. Nobody deserves the ignorance of SDA officials a horror

Terribly bad service .. total disorganization. Not to be used absolutely

I have been dealing with SDA for a long time, both to send and to receive. It is said so bad but so much, but never well spoken of when it works ... Some problems on the expeditions can always happen, and one tries to solve them, but in principle I have always found good. Many times the outcome of the shipment depends on the courier and on how it works, there are those who are more precise and those who do the job badly due to lack of time / desire / means. Especially on deliveries, it happens that they write the failed delivery already from the van and not even stop to attach it to the intercom ... In the past I worked both at the call center and in the branch (Rome 4) so I know what I'm talking about.

Shameful service, no one answers the phone, impossible to know where the goods are, delivery times very far from reality.

Appointment for scheduled parcel collection in the morning. 16:40 still no one shows up, but what is worse is that after hours of trying to get clarification on the matter, I still grope in the dark. To say bad service is to compliment him. To never again!

Three days have already passed since he took delivery of the goods and still hasn't delivered the package: and I'm talking about a delivery Rome on Rome ... shameful!