SDA Express Courier Reviews

I never reply parcel stuck there again.
..I hope I do not care too because the Madonna cleaver I bring down the saints

never seen a mess of courier all morning on the phone without answer GOD frees us

Disastrous experience. Bad in everything. Starting from the delivery until the assistance service

Bad in everything! Confusing site, paid number, delivery without notice. We had to have the parcel with the first and 7 days have already passed. If they don't find you at home because they work, forget the package!

Siete inefficienti, incompetenti e disgraziati non importa cosa ci sia nel pacco o quanto si paghi per mandarlo il prima possibile comunque voi lo fate arrivare giorni dopo, fate schifo.

The SDA, is a bankruptcy and do not understand the e-commerce companies are still working with them. non-existent service, office staff rude complaints ......
Today begins the tour around Round - shipment in delivery, then in the afternoon shipment in branch. One wonders why: "Because we are at Christmas" Shameful! You are painful !!!

Date Shipment status Branch (C.O.)
12/29/2017 DELIVERED Roma 1
12.07.2017 SHIPPING AND 'THE GAME Catania

If anyone knows their leader I pacerebbe him a pack of newly delivered oranges gift.

really a bad service I had to be sent a gift from computer jungle and was entrusted to sda. was due to arrive on December 18th but has not arrived yet and since I left the gift will not be received ........... I have also paid the express shipping so that I could arrive earlier and instead ..... .........

Shameful! They say they are gone in the morning, when in reality they don't just pass and then they pretend that you go to take the parcel from them

I agree, impossible to speak. They entrust a parcel to the post office, then suddenly call the courier on the cell ...

Shipments can be traced. When you ship, always put the recipient's phone great for small packages and envelopes for large ones, it is better to ship with others.

I have now reached the point that I refuse any shipment if only we talk about the mysterious SDA.
Shameful

they don't want to deliver and write an incomplete address, lousy service, they have to close for fraud, damn you guys, tell them to everyone!

Outrageous. Correct address but regardless they write incorrect to get you to call their call center for a fee that does not even solve the problem and rebounds to Italian post offices. Use other, SDA sucks.

They never respond and specially hooked after a few minutes. How disgusting

Very bad experience. Unable to contact operators and the package has not yet arrived. Twice the package delivery failed, as the courier did not find anyone, which is not true.

I do not know how brave someone can give more than one star since you can not give ZERO stars. they can not be traced, they do not deliver, I wonder why they still do not fail ... but then I answer that we are in ITALY !!! SENDS DO NOT USE SDA !!!

Better kasclasc stay I do not understand why tracks still rely on them

they said to justify that the delivery address was wrong lies, there is also the cellphone. So the parcel came back to the sender, who had to send it back to me. The Bartolini courier are much more serious.

less than zero ... I received a parcel delivery notice ... without indicating the shipment number ... they also did not leave the notice of the second delivery attempt ... now from Monday I will storm them with phone calls and also I will make a regular complaint ... a disgusting service also to the call center

I have been waiting for a package for three weeks, but I can't get it because my address is non-existent. Too bad that he always receives mail and packages. If I were to deliver mail with the wheelbarrow I would do better than you.

Worst courier currently in circulation on the national territory.
Slow, false, liar. Avoid it like the plague.

They never answer the phone. On the contrary, they only answer the toll-free number where, however, they never have the data they need to track shipments. The branches, which would have the data, do not respond. Or answer a fax. If you can, avoid it!

they are punished packages are not withdrawn in time, are not delivered on time and when delivered or partial or damaged are animals

Thieves have stolen a package arrived at their warehouse on October 13th and today they say that the searches are negative.

Bad service, worst service ever !!! They give warnings without shipping numbers, they never answer the phone !!! To forget and to cancel !!!

The only courier that guaranteed us a delivery by December 27/28 ... paid an express shipping as much as 18 euros, as well as nothing has arrived even you can not get in touch with anyone. Good and thank you

Inefficient service, irritating call center behavior, idiotic delivery rules.
Never again!

Bad service, I could not get a package from Amazon, the courier always writes incomplete address, which is not true as Amazon has also provided the mobile number. What already happened in the past.

Service to say the least bad !!!!!! Operators of a very rude and very incompetent. It is 15 days that must deliver a parcel and to date always report incorrect address when the address instead is. Call the SENDER and say that it is no longer his responsibility to go and take him personally to the offices of the SDA (!) They should disappear!

do not go to make the withdrawal 3 times out of 10 shipments and the customer is o'costretto to stay hours on the phone calling 199 ... payable !!
absurd

With me and happened to the documents expedition from Brazil with expiry and they have sent back as wrong address ... they also had the mobile number .. but the address was right ... I would give 0 *

Fake incompetent liars the worst delivery service ever seen. All other shippers are serious and punctual. I don't understand how companies rely on these scoundrels. I will not buy anything from any company that uses SDA as a forwarder.

For two days I have been locked in the house (to make matters worse) I have been waiting for a package and nothing. Then I read on the tracking "customer absent": ASSURDO.
I call customer service, no answer, TO ABSOLUTELY AVOID. It is easier to go directly to pick up the package from the sender wherever it is, it is done first

I have a parcel stopped in Rome from 10 May. I can't find them ... And both the sender and the toll-free number of the post office confirm that he is in Rome, but we don't know what happened.

non-delivery for: unrecognized address ... it was clear and even in an area very easy to reach ... what professionalism ....

The worst courier ever ... 10 days late, call the toll number and they catch you in the face.

What do I add to make other comments? They are the worst Couriers. As a customer I can only tell who I buy that if he uses SDA for deliveries then I don't buy

when they are all nregative experiences, just tell the seller that we do not accept SDA deliveries.
We try to do it ... we are many ...

For work I happen to use all the couriers present on the national territory (mainly Bartolini and TNT) and I must say that I have never had a penny of the problems I have with SDA whenever I have to deliver.
They are perpetually latecomers, often indicating that they tried to deliver while they did not pass, other times they indicate "non-existent address" when perhaps the day before they handed me a package and so on.
After a series of events I was left with the telephone number of the branch manager but we say that very little has changed!
In particular, today I was waiting for airline tickets to be used in a few hours and that should have been delivered yesterday ... result? Yesterday the transporters were on strike and despite asking for mandatory delivery by 12, I was told by the transporter that if I wanted I could go to meet him because he first has to go around the shops that otherwise close them!
And thank goodness the manager put in a good word!
To be avoided absolutely! among other things, I do not see why to contact them since the prices they make do not seem to me to be absolutely competitive! Market mysteries!

bad, the package has been lost for a month, they do not answer the phone and there is no way to trace it.
I'm going to file a report of loss from the carabinieri.

My judgment could not be more negative. I have had a parcel in Milan for 40 days because of the strike. SDA does not give us the slightest information on developments in the situation, perhaps because there are none ... Beyond any imagination. NEVER, NEVER AGAIN WITH SDA !!!

I had to go and pick up the package in their place because under Christmas they were super messed up ..

the most absolute crap, I do not answer the phone and send back the packages with the most absurd excuses.

Thank you for delivering the package probably to yourself and signing up with a wrong name. THIEVES.

I said someone was home and the intercom didn't work so he had to call me on mobile. I saw him arrive qd I went down already he was gone. Look forward to the damned lazy rascals, non-professist careless.

The service chooses scandalously useless ....... the email arrives at 7:22 to be able to change the delivery methods, at 8:00 I try to change the delivery date because I am not at home (after several problems x registration) and I get the message "delivery cannot be changed". So I decide to go to the SDA office, it is 10 minutes from home, to hear how to do it and they explain to me that the service was not available as the package had already been taken over by the courier. They make a phone call to the courier and discover that he was still there at the sorting, never mind I manage to have the package immediately and not waste any more time. All this at 11. So I wonder why I couldn't change the delivery date ??????
But choose ........ but de what !!!

Unable to talk to them
Both with the normal number and xon 199 paying to have a single person to explain the problem. They pass if they don't find anyone they don't leave the bad service warning.

I would like to kindly know what happened to my JF80000200327 package

You would deserve to go to work in the fields in August, to collect the watermelons. At least deign to answer the phone! Ridiculous.

I do not know them yet, because in a few days I will be hired. What I can say that the people I met between one interview and another, seem to me people who want to do and do their job well, because they feel the belonging to their company as if they were their property. To say on the quality of a service, made by people and not by robots, we should first live and work together before judging; I do not think they are stupid enough to make their work poor enough to put their company in a bad light and risk their jobs. I only know that I will be part of the team and my commitment will be to do everything possible for my company and make available almost forty years of work and experience.

I hope that any high branch of the company can see this review to realize the serious lack of professionalism of the Rome 1 branch. as attentive to customers as to the numbers he has to do. Fortunately, there is an internet that gives everyone a way to say how insignificant and professional a company is. 15 days for a non-delivery. There will be a reason if giants like amazon don't use your company. Shame .. and I'm not the only one to write bad luck.

Only problems.
For me, sellers should no longer rely on sda and buyers do not buy from those who rely on sda.
I am fed up and will start from the next purchase.

I would say hallucinating for two days after unlocking the stock and obviously no way to talk to someone, there are two days of non-delivery at 4 in the morning

Lousy service I sent lots of emails and only received automatic replies ..... never received proof of delivery and I don't know where to pick up the package in stock ...... great service if the package is cash on delivery ...... boycott advance payments !!!!!!

bad service
care nothing
impossible to contact them
you end up having to pick up the delivery at their store, so do not pass.

Bad service does not deliver. I hope sellers will take away the contract

Fail and go home. Which means shipment number not releasable. The Rome office is not responsible for tel. What should we do?

They put a parcel in storage, citing my absence when I was at home all day and no courier arrived. They are unavailable, I think the worst courier that has ever happened to me

Very bad. I've never gone from home (never released) while on the site to the contrary on three occasions (without leaving a failed delivery notice). They also had cell phones and email addresses, never received anything. Release requested, no confirmation. Impossible telephone contacts. I don't recommend anyone to use it

Lack of toilets and showers for lorry drivers entering the facility for loading or unloading goods.

Bad, rude, inritracciabili! Tiscali uses this company from the third world to deliver the modem. My modem never delivered, is refused, impossible to contact them. The Sardinian telephone company should contact another shipping company.

They have to deliver me a package lying by them for 7 days. The only possibility to reach them is a paid number, a nefarious and scandalous option now in vogue everywhere.
Not even the possibility of having an email to contact them.
bad

Outrageous service, I think it is the couriers themselves who put 5 stars.

I fully agree with all the previous reviews, they are scammers ... they are 10 days that are teasing me with the delivery of a package making me stay at home for no reason because nobody ever passes ... now I'm forced to go to the office to withdraw the package .... it is a shame, we should take action to make a good complaint to the consumer union

The parcel was supposed to be delivered today, but in the early afternoon I receive an email in which they write that it was not possible to deliver the parcel for "incomplete data". I check the actual shipping address and nothing is missing (street name, number, zip code, etc.). You are shameful.

Bad! In addition to not delivering the package with the wrong address as a reason, they are unreachable on the phone. SDA also does not offer the opportunity to speak with operators to get news of the parcel in stock. Luckily it was a shipment from H&M that cleared the shipment. I think this SDA branch isn't exactly honest.

If they don't find you at home, they never put the notice: years ago yes, both in the box and on the adhesive on the door, but now they don't and they will never do it absolutely: useless to make complaints, so much they are covered in political and favoritism level.

In una sola parola... Sbando.
Aspettavo un pacco, vedo il tracking e mi da consegnato con tanto della mia firma alle 16.30, peccato che a casa non c'era nessuno.
Dopo un indagine scopro che il mio pacco era stato parcheggiato da un amico del corriere in un negozio...

In un paese civile sarebbe stato licenziato.

today I received a parcel sent on the 16th of 16th from caerano san marco with Italian post office express parcel 3 days delivered in 7 a bottle of sparkling wine found only the neck of the bottle the content of the pack soaked was now rotten box re-packed with cardboard bellboy said nula sign and away and duct tape sda postal bulletin absent a photocopy nice service thanks changed job.

In addition to the poor service it offers and the rudeness of the couriers who make the delivery instead of protesting just because we do not go to the facts? Translated, from today on when we order on Amazon, eBay and others let us inquire before who will make the delivery and if it appears to be "SDA Poste Italiane" we do not make the order if they do not ensure delivery by another courier. In this way, suppliers will eliminate the SDA as a courier and this will also serve as a lesson to other couriers who, if they want to keep the job, must be more precise and more polite. Gentlemen, when we understand that all of us are an invincible force, you will see that the others will also change, this is what history teaches us.

Non-existent customer service, impossible to talk to them.

Unreliability, incompetence, dishonest'.NOT USE SDA SERVICES OF THIS SEAT. They are even unavailable. We advise the Italian Post Office to immediately close the collaboration with the headquarters in Via Corcolle 12 / 14.To avoid.

Servizio pessimo:

-il corriere mi chiede di scedere per effettuare la consegna (4 colli di 20 kg ciascuno - consegna da SDA stessa definita "extra large") a piano strada. Faccio presente di essere all'ottavo mese di gravidanza e il corriere mi risponde con una maleducazione mai vista prima.

Passage of the courier to the recipient never occurred, contact with the writer for any withdrawal in the office never occurred, these are the conditions for failure not to continue working, I hope that no company in the future will use these naive.

from shame, they always write absent recipient, or incomplete address, we are at home with the feverish little girl, 199 after 20 minutes of waiting falls, no one answers the number of the branch, they deserve to go bankrupt and all at home

Most incompetent. The package that was to be delivered after a day to now that nine of days have passed still nothing. In the meantime he got lost then found himself - told by them. The fact that it has not yet been brought to me. Various calls made by me in 1999 and money spent that really costs a lot and nobody can tell me anything concrete! NEVER AGAIN! And in so much aspect .....

Bad !! Icompetent I bought several times on the same site, this time unfortunately they happened to them as a courier, and do not let me get the package by reporting the wrong address ... absurd I do not know if I'll ever be able to recover it because it is impossible to contact them