I received a parcel, I was not PRESENT WHY OUTSIDE...

I received a parcel, I was not PRESENT WHY OUTSIDE ROME FOR WORK AND WENT IN STOCKS, I AM THE BEAUTY OF A WEEK THAT I TRY TO CONTACT ME WITH SDA BOTH BY PHONE THAT IS ONLINE AND DOES NOT MEET TO TALK WITH NONE AND DO NOT KNOW FOR WHAT TIME REMAINS IN THE SAME TIME I HAVE SOMEONE MAKES IT KNOWING SOMETHING BEFORE IT IS REMOVED TO THE SENDER