Schomp BMW Reviews

Absolutely phenomenal! Very helpful, and good looking

The process if buying a car with KJ was super easy and completely stress free! Everything from valuing my trade in to financing was a pleasant experience!

Great service and price on car with good trade in valve for my old BMW. Excellent delivery by the BMW Genius

This is my second BMW X5 I have purchased through Schomp. The car buying experience was again flawless. From ordering the car to the simplified car buying process to the BMW genius to walk me through the car's many feature far exceeded my expectations. Very nice touch how they present a new car. The most important aspect of buying a new car for me is overall customer service. I was very impressed with everyone I worked with throughout the process and post purchase. Laurel, the BMW genius was outstanding and very knowledgeable. She showed me all the features in my new car and even some in my previous car I was not aware of. My personal recommendation to family and friends is Schomp BMW.

Good afternoon, .... My family and I have received a great show of attention, quality and service from Austin Faul.

Thank you for your patience in helping us with this comprehensive purchase decision. Austin's disposition was always excellent at all times.

Thanks and of course I recommend it. The team in general always very attentive. Cheers

Here is the reason that I have very bad feelings about Shcomp BMW:

I brought my car in 1/1/21 at 10:15 because the on-board computer was alerting me that my brake pads needed attention. At approximately 12:00, Ashley sent me a quote for the repairs which was over $1000 for 3 items needing attention, however there were 4-dollar amounts listed. I pointed this out to Ashley and she said oh sorry that $200 charge wasn't supposed to be in there . New brake pads were quoted at $600. I told her to proceed only with the brake pads. After checking with a friend, 20 minutes later, I texted Ashley and told per not to proceed with the brake pads. She responded that they already started the work and they couldn t be stopped. This was only 20 minutes after the first conversation. I expressed my concern about the high cost to just replace brake pads. She said she would change the labor to $300 and parts to $177. This totals $477.

I wanted to see the video of the brake pads so that I could verify that I really needed them. Ashley could not find the video.

Finally, 5 hours later at 5:15 she told me that my car was ready. How could it take 5 hours to change my front brake pads if they had truly begun the work immediately after our first conversation. The next morning on 1/2/21 I went to pick up my car and Ashley was not there. Another advisor helped me and handed me my bill for over $950. I told her that this wasn t correct. She calls a manger and they look at the bill. Come to find out Schomp had charged me twice for labor. In my frustration over that error, I paid the bill for $600.03. Upon reviewing the bill, I remember that Ashley had told me that the bill would be $477. This is what Ashley had promised. I immediately contact Ashley about the error.

A few days later, on 1/5/21, I brought my car in for a warranty repair and ask about the video again which she had never sent me. She assures me she sent it again.

I was due a $112.49 refund due to the miscalculation. I insist on Ashley processing the $112.49 refund while I stood there so that I could have a receipt . At this point I don t trust the fact that she will give me the refund.

I have never received the video to prove that I needed the brake pads in the first place so I text her again later that day to remind her. I've never received the video and finally she tells me she can't find the video anymore. She said that was talking with a manager trying to get it. I never hear from her again after me texting her a couple more times. Buying a BMW is a big purchase for me and now I have lost total confidence in Schomp BMW.

Easy to deal with. No silly high pressure techniques.

Tim Green did a great job, he delivered what he promised. I'm a long time Ralph Schomp customer and Tim is one of the best sales people I've worked with.

Absolutely amazing experience through and through. Patrick was an excellent salesman and took care of everything for me. The level of customer service was top notch from what I experienced. I happy with my purchase and will be a customer for many years to come.

Always the greatest car buying experience this is our third car we have purchased through shomp and would not think of going anywhere else

Not the customer care experience I expect from BMW service center.

BMW is the best! After leasing a 535
I was so happy with the service I received from Ben Shemony and Jesse Esquibel my boyfriend came in and they got him into an X5 M. Jeff Kish and I had such a great experience. All of our questions were answered promptly and thoroughly, Ben and Jesse were fun and easy to work with and made our car buying experience exceptional. I can't imagine myself going anywhere but Schomp from here on out and I hope I would have the pleasure of working with these two great men again down the road!

Thank you so much

This is our first BMW and it was a very nice experience working with Alice.
Everyone was very eager to help and professional. We will be back to Schomp BMW for our next car.

I must say that Greg Burris is the BEST BMW service professional I have encountered since moving to Colorado. He kept me informed every step of the way about my car and made sure it was nice and clean when I picked it up.

Thanks again Greg, you were fantastic!!

Krystal Bailey

Awesome service and help. Thank you for the great service!

Went in for a tire check and they handled me immediately around 1 PM. Last checkup, looked like I'd need new tires. They had a deal and would price match anywhere. Love it and they changed very efficiently. Love Schomp.

Not to be trusted, very costly and aggravating experience buying a car. Trade in value not honest - save your hard earned $$ go to a trustworthy dealership!!

I had a great experience purchasing a car from Schomp. I passed another BMW dealership in order to come to Schomp.
Kudos to Crystina Baum, my sales consultant, who was patient with me and my purchase. She met me where I was in the process of purchasing my BMW. She is passionate about BMW! She is an asset to your motor group! Also, kudos to BMW genius David Toben and his trainee Chris. David is awesome. He walked me through the car technology. He truly shows his passion for the BMW brand as well.
Thanks Crystina and David!

Shahin went above and beyond. I have never had a more smooth car purchase than this one. I found my car on their website and he sent me a personalized video of the car letting me know the condition it was in. He was honest and very quick to respond when I had a question. I checked the car on Monday, left with it Tuesday with paperwork completed in about an hour (after getting pre-approved the day before, that is). If you want to work with someone who actually cares to find you the right car rather than to make a sale, ask for Shahin. THE most humble and honest sales associates I've worked with.

Thorough, precise, and efficient. That's why I go to Schomp BMW and trust sending my family there too. Where do you take your car and entrust your most valuable assets to?

I had 2 rear tires go flat near vail on my way to moab. My car is m spec and u cant find the tires very easily. Person in parts dept did everything to get them from distributor when i called him at 2pm. Same day 8pm car was ready.

Michael provided excellent service, was attentive, knowledgeable and professional. Highly recommend!

Great service on my Silverados dent repair. I will disclose I am an employee here, but am very impressed by our outside vendors for body repair!

Schomp is the most upfront dealership I have ever experienced, from the time I decided on a car till I left was less than a hour they treated me so well, especially my salesman Brian Neal. Easiest car purchase ever.

Just purchase my 2nd auto from a Schomp dealership. This time from Schomp BMW and had a great experience. I worked through the internet department with Josh Vario and he was very professional and personable. Would highly recommend Josh if you wanting to work with someone there.

Dan Silvey

Great dealership. Just bought a new X1. Everyone was nice, the dealership doesn't make you haggle, huge lot, and nice showroom.

On June of this year I enquired with Alex in parts about a winter wheel set with all season tires. Alex said it is a little early but I will gladly order them for you. Alex ordered the wheels and tires and had Tyler Brown in service mount them and had them ready the next day. Everyone who was a part of this order performed flawlessly and with genuine concern and with one goal in mind, which was to provide service far beyond expectation. I can not say enough about the Culture at Schomp, which is focussed on providing superb satisfaction to the customer. Schomp BMW is in a class all by themselves when you have people like Tyler Brown and Alex. Job well done. Thank you.

The service was seamless and customer service was great.

Smooth and easy, professional, and courteous transaction. In an out in just over an hour! I would definitely recommend! Go in and ask for Dylan Nurse.

Great service! Always prompt and friendly staff. World class customer service. Awesome buying experience. Vehicle speaks for itself! Sold-customer for life!

I ve been working with Josh Ackerman for years and he always gives his very best service to me! Answers every question and delivers on every request. Couldn t ask for a better experience!

Extremely professional, thorough and responsive. Very courteous and very friendly. Made me feel important to them. Follow up was immediate and professional.

Excellent and professional service. Great double cappuccino. Thank you!

Quick an easy service. Will return for future work.

Schomp BMW gets my 5 stars for overall customer satisfaction. As you drive into the service bay, you are welcomed by name on their big screen monitors. I always experience efficiency, professionalism and personal courtesy thru the entire process. I bought a car here and have both my BMWs serviced here, and nowhere else!

Great service this week. They went above and beyond to solve my problem.

I would give them 1 star but 2 star for the courtesy service they provide at their place like free car wash, snacks and warn welcoming folks. I got my 2013 3 series BMW under factory warranty -certified last year in May. Within 6-9 months I had to go there 4-5 times. The very first issue was extra sound the car makes while changing transmission especially while doing Reverse gear. They said it isn't too bad. The second issue was my temp sensor went bad. I was told it was CHEWED by a rodent. I accepted it and paid around $225 for it being still under warranty. Very soon in a month or so my parking light went off. They temporarily fixed it until recently it went bad again. Went to diff BMW dealer and they said it was semi bad which was due to wear out. Luckily they didn't charge me for it as I had complained abt it earlier when under warranty. But above all, this car was sold claiming it had no accidents... luckily I found out through my auto insurance it had couple of claims on this car Including hail damage. The previous owner told me Schomp knew about it. The hail damage was repaired by the previous owners auto insurance.. but surprisingly this car has passed BMW certification test . I brought that to the sales person notice who sold me the car but he said they couldn't do anything abt this now ... I have recommended my friends to this place before but not anymore !

Far and away the most satisfying car buying experience I've had. Christopher Leirer answered every question and guided us through an efficient, thorough process. I expected to be all day, but drove off the lot in a few hours. Even on the busiest day of the week, Christpher took the time to make sure everything detail was covered. The next time I need a car, the only shopping around for me will be on the Schomp lots.

Buying our BMW from Schomp was an absolutely wonderful experience! Sales, service, SVU all exceptional. Thank you :)

Chad Stackhouse was excellent to work with on our X6 purchase. Very friendly and knowledgeable of BMWs.

The buying experience was great. I ve purchased 2 cars from them this year.
The follow up is my issue. I purchased my last car early November. I had a few items to be repaired by We Owe. It s the 30th and they still haven t contacted me to get the car in to be repaired. It s frustrating because it s a front windshield and my tailgate doesn t open. I need access to the back of my car. Uugghh
I have called my sales guy, but he s not getting results either.

I have had my BMW for over 9 years and used at least 5 different service departments, Schomp BMW is the best. Great personal service and workmanship.

A very professional transaction. No unpleasant surprises. We received outstanding service from Jordan our sales representative and David the "BMW genius" representative who got us up to speed on the X5 iDrive 35d's advanced technology and impressive engineering. Great experience with Schomp's entire team. Nur von Feinsten! Cheers!

Jason was great. It was the best auto purchase I ve ever experienced. He wasn t pushy at all, in fact, was very professional and transparent. Will definitely return.

Had the best experience, Roger was more than a pleasure to work with. I would recommend everyone to go there , they are up front about all car details. Best part all the snacks they have to make the wait more tolerable! Hey thanks schomp bmw for an awesome car buying experience! And thank you Roger for getting us through the whole ordeal!

Very bad service- don t have the courtesy to call back a customer for days!

Want to be rammed into an overpriced deal in less than 60 minutes? Schomp is your place.

We are on our 2nd vehicle that we have purchased from Ralph Schomp BMW. I can not imagine a better place to buy a BMW, or any car. Both times we worked with Brian Neal (Ralph Schomp Sales Person/Client Advisor) who was outstanding! Very low pressure sales, lots of education about the vehicle features, purchase options, etc. Brian was very patient, provided detailed explanations, and was a pleasure to work with. The service department was also outstanding and provided the more detailed education about some of the vehicle technology features I had purchased. Brian is an outstanding person to do business with, and Ralph Schomp is an outstanding company to do business with!

Karlie was great and helpful, though I still need to come back to finish up investigating what was causing my sensors to read. I look forward to coming back.

My experience with Schomp and Max was very professional and courteous. I felt supported the whole way by Max and give him a 10/10 for customer service. Max and Schomp are the bees knees!

The check in was efficient, Matt (at the service center desk) was excellent.

I was less than a mile away when a low tire pressure caution came on. Apparently the tire pressure cooled to less than standard after being serviced.

At 2 or 3 PSI to account for this.

It's bad business to have to come back right after leaving your shop.

You'll Come for the Car, You'll Be Back for the Service

If it's possible for buying a car to be a relaxed experience, this is where it'll happen. I worked with Kiersten to purchase a new vehicle and could not have been more impressed with her professionalism, and product knowledge. I never felt pressured into completing the purchase, and she was able to answer every single one of my questions to satisfaction. Buying a car is stressful, we know that, but Kiersten and the staff at Schomp BMW did everything within their power to keep it as fair and low-key as possible. On top of that, the follow up service I've received has been amazing. If you come here, ask to work with Kiersten, and expect to be impressed.

Friendly staff all around and clean professional atmosphere.

Chris FryDry did a great job working with me to get the deal closed. Stayed late and got things papered up.
He is did great making sure the whole deal from trading my old BMW in and getting my new BMW ready to perfection. He is still working with me post close to answer all questions and make sure I am satisfied.
I recommend Schomp BMW - and more importantly recommend Chris.

Evan A was wonderful and made the car buying experience very smooth.

I highly recommend going through Dylan Nurse to purchase a new vehicle at Schomp BMW. He made the car buying process as smooth and painless as possible, and he has been very responsive with any follow-up requests that I've had. I would definitely consult with Dylan again before buying another ride.

Annie was super helpful, especially since it was my first time buying a car. Everything was very easy, and I left satisfied with my new car, and I would definitely go back.

Competent, friendly, professional service. Will (continue to) be a repeat customer.

Great out-of-state buying experience. World class "post sale" care. I appreciate Schomp going out of their way and they when our experience was less than perfect. BMW is a luxury brand and I expected the same from the sales experience. Schomp did not disappoint. I would recommend Schomp not only for folks in Denver but nationwide. Special thanks to Gene in sales.

Zack Roth provided excellent customer service! He had been actively searching for vehicles for us for almost two months and finally found the exact SUV we had been looking for. He made the actual paperwork/sale of the vehicle quick and painless. Lifelong Schomp customer because of our experience!

Very fist time buying a car from a dealership and Jeremy made the whole experience great.

My wife and I, purchased a 2011 328ix in December of 2011. Since, that time we have had a number of service appointments and all were positive experiences. Recently, the service soon light came on and got an appointment with Andrew Magalong within 2 days. There was lots of work to be done; replace filter, oil change, few other things, cost to me was $50 co pay only. All work was under warranty and with a smile. Service is what keep us customers returning to the dealer and having a person like Andrew will keep this 67 year old coming back. They are great.

Horrible customer service. When I first read about Schomp on line and seen the reviews, I couldn't wait to get my new ultimate driving machine from them. Now that I have had my vehicle for about 3 weeks now, there has been nothing but issues in regard to the customer service. I have had multiple issues with this place. I have reached out to the GM and not heard anything back from him. If I could do this process all over I would return my vehicle which I LOVE just to purchase from a different dealership!

I had a great experience at Schomp. I highly recommend Sophie S in sales. She was smart, thorough, patient, sharp, and very friendly in a relaxed kind of way. She knew all pertinent details not only about the cars but about BMW in general. She knew her way around the cars and I felt she was always looking out for the car I wanted. She would find a possibility and text a video to me! We worked so well together via text, email, and phone. Thank you very much Sophie!

Top-notch professionalism from everyone at Schomp from order to delivery of my new vehicle. Competitive pricing and transparent cost structure makes this the go-to BMW dealership in Colorado. If you can, get Chris Frydrychowski as your client advisor - he'll make sure you have a flawless purchasing experience from beginning to end.

We've been dealing with Schomp for 4 years now. Just had a great service experience led by Chris -- and a Schomp detailing service, the absolute best.

I came in with a rough idea of what I was looking for (crossover vehicle) and left with a vehicle I really loved. Car buying is a long process overall and the staff was very respectful of my time, courteous at all times and friendly. I did not feel pressured at all during the process to choose things I didn t want, they listened to my questions/concerns and offered options/alternatives. I had a very positive experience and I am glad they are my new vehicle s dealership.

I purchased a like new vehicle from Schomp BMW and had the pleasure of working with Michael Barrett. Mr. Barrett walked me through the entire purchase from the initial inquiry to the final purchase process while maintaining a pleasant, professional and honest grace from start to finish. I would highly recommend Schomp BMW particularly Michel Barrett.

Labor Day weekend & a flat tire / huge nail in the tire. Thank you Schomp for squeezing me in to fix the situation in under 2 hours! Excellent service, attentive staff, problem fixed and my BMW was cleaned, vacuumed and ready for the weekend!

What could have been a horrible New Years Eve car buying experience was saved by the competence and hard work of the sales team. While I was initially disappointed, the team stayed true to the One Price. One Person. One Hour. philosophy. I had previously spoken with the sales person about coming into lease a vehicle and due to some trouble, the vehicle I had previously wanted to lease was not available to lease. Needless to say, I was upset and the team did their best to salvage the situation.

I ll spare you the details, but the team went above and beyond my expectations. In the effort to make sure I had a positive experience, the sales person roped in the senior team who was able to offer a few alternative vehicles. I would not expect a car dealership to care that much about its customers, but they made a believer out of me. The team did everything in their power and more to make sure that they not only matched the previous deal, but exceed it.

I ve taken delivery of my vehicle and the process was fantastic, informative and quick. The team did an amazing job putting together a top of the line deal and providing top tier service. A big shout out to the folks at Schomp, especially Sam Nejad, who stayed patient and professional throughout the entire experience. I would recommend Schomp to anyone looking to purchase a BMW and know where I'll be buying my next car. Thanks for everything, Schomp!

Comfortable dealership with nice snacks. Much better food fare than the Honda dealership next door.

Ben made the buying experience exciting and fun. Loving my X5 40 eDrive @50+ mpg, sometimes I forget which side the fuel door is because I fill up so infrequently!

Great experience. The Schomp team were always polite, courteous and prompt throughout the process. Especially my primary contact Jason Kippenberger.

Highly recommend Schomp BMW for your next vehicle purchase. Very friendly staff and went above and beyond in customer service!!

Chris "Frydry" was awesome! Helped me out a ton and even got me a lower interest rate then expected! The service was top notch! When you go, ask for him he will help you out!

Your sakes man Patrick was very polite and made feel at home. He was not pushy and took time to explain every thing on the contract. I would do business with schomp B M W again. I also had a small oil leak and the service department fixed it immediately. This the best treatment I have had when buying a car. Thank you Schomp BMW for such good experience.

I had an absolutely fantastic experience at Schomp BMW. Tony was an awesome salesman and made the experience of buying my first BMW a pleasant experience.

Staff is always so friendly and service advisor Whitney went above and beyond to make us happy!

This is the third BMW I have had serviced here. People are extremely knowledgeable and friendly. Mike Gibson is a great guy.

I'd had been looking at buying a new car for the last 6 months before I went to Schomp and I couldnt be happier with the choice I made. I walked in and was greeted with happy people wanting to provide me with excellent service. They quick tracked down Robb Ashby to talk about getting me into a new BMW. We went over all the option in multiple cars and found a few that we compared side by side within minutes. After looking at options and prices with Robb I had picked the one I wanted to see and had it in front of me in now time. Robb handled all the paper work and talked to the gurus while i simply filled out a super easy application. I was approved within the hour! Everything was smooth and easy. All in all the experience was the best car buying experience I have had and would recommend any one to Schomp if you are looking for a new BMW and if you can ask for Robb he will do anything and everything he can for you!!

Excellent quick service while waiting. And the car was washed'

Kamran and the rest of the team really took care of us. Answered all of our questions and had us in an out in decent time. Thanks everyone. -Steve

Customer service was top notch. However, I had an uncommon issue and the service representative who checked me in did not listen to what I needed to have done. So when I got my car back at the end of the day only half the work was completed. If he had not assumed what I needed and actually heard me, I would give 5 stars.

Simple car deal.made easy and perfect with Connor Hanlon leading the way. Great communication. Exceeded my expectations. Ask for him You won't be sorry. There is a reason he is mentoring new employees at Schomp. I found exactly what I was looking for.

Mike the sales advisor, was extremely knowledgeable, patient, and helpful in the process. I would recommend Schomp and Mike

Fantastic experience! We had been to other dealerships and they were pushy not taking into consideration that we needed to look a little more before committing to a car. Our salesman let us explore cars all over the lot and was there for us every step of the way. I'm happy with our first purchase as a married couple and glad we came here! :)

Can't give 0 stars. Online tool prices used cars for trade or sale, they offered less than 1/2 than the online quote. Big waste of time. Plus when we were purchasing a car they had a no haggle price that was extremely high, then they wouldn't bargain down. Prepare to bend over if you decide to go here, I never will again.

From start to finish a wonderful experience. It was a privilege to work with such a professional team of staff members. I am glad I chose Schomp BMW as the place of purchase for my new baby. Alice, my sales Advisor did an exceptional job and provided great professionalism and clarity when it came to explaining all necessary information! Not only was my time valued while at the dealership, but a relationship was also maintained out of the establishment. I have an option of going to another facility for future services or sales, but Schomp will be first choice.

Terrible communication and service. I asked for two simple warranty items to be attended to and upon arrival to pick up the vehicle I found them not addressed even though I was told they were. I had to wait for an hour to get another loaner vehicle and make another trip back the next day to finally receive the completed service. Problem with everything is that I talked to too many folks to which each never listened to what I was asking for.

Schomp BMW Service was easy to schedule and thier turn around time was quick.

I took my BMW 325ci convertible in to have the 2 hinge covers replaced or repaired (They cover the openings where the top frame retracts when the top is down.) It took 2 hours for the service advisor to come back and tell me that it would cost $1200 to repair the two small plastic covers because they were only available in assemblies that cost about $500 each. He was very polite about it and understood that I probably wouldn't want to spend that much. Schomp did wash the car and vacuum it out nicely.
After I returned home I spent a little time on several BMW online forums and found an example of the repair. It took me about 30 minutes and $6 worth of parts (purchased from Schomp) to repair both hinge covers using the existing covers and a bit of thought (not much.) All is working fine and I saved $1200 that I didn't really have.
I gave Schomp the same rating as the forums. The dealer was rated well for "purchasing experience" but not service.
Who knew?

We just brought home the new M2, our 4th BMW through Schomp, and while all of our experiences have been great, this purchase experience has been exceptional.

Jeff Hanson, our Client Advisor, did an outstanding job throughout the process, which was longer than typical as it included a preorder/wait list interval in addition to the typical order through delivery timeline. Jeff was proactive in keeping us informed, contacting us regularly with updates on our status on the wait list, BMW's launch of this new model, status of allocations to the dealership, order, build, shipment and delivery of the car. Jeff showed a high degree of enthusiasm for the product, and was consistently ahead of the curve in gaining and sharing knowledge of this new model as it became available from BMW. Jeff has been and continues to be a great pleasure to work with.

At delivery, we also had the pleasure of being introduced to the new car by BMW Genius David Toben. Knowing that we were accustomed to many of the features through past cars, David did a great job of focusing on features that were new to this car, and on our questions. David demonstrated a high level of in-depth, technical and detailed understanding of the car's features and was able to communicate them effectively, in an easy to understand, "user friendly" way. David was also very enthusiastic about the product and a pleasure to work with.

Thanks for a fantastic purchase experience!

I just purchased a previously owned BMW X3 from Ben Bahler at Schomp BMW. What a great car-buying experience! Ben made the process easy and even fun. He provided a thorough walk-through of the vehicle then accompanied us on a leisurely test drive. After we decided to purchase the car, Ben explained the end to end process and took us through each step, explaining our options but never pressuring us into decisions. When it was time to take possession, Ben provided a very cool 'reveal' of my spotless vehicle. The BMW Genius staff then took me through each gauge and knob on the car to make sure I was ready to hit the road. I got my used vehicle at a great price and made to feel like a valued customer. Thanks Ben and Schomp BMW for a really cool car and an enjoyable buying experience!

This was a great place to purchase a car. Jim was referred to me from another customer and he met all expectations. Not only that, they were able to deliver and train me in a slot that accomidated my very tight schedule, which was totally invaluable.

Worst dealer ever!! They wanted to give me $13k for my trade in ( I alsmost did, as I thought it was fair). I sold my car on Craigslist in 2 days for $19k!!! yes 19!! I ended up taking my business somewhere else!! this people are thiefs