The buying experience was great. I ve purchased 2 ...

The buying experience was great. I ve purchased 2 cars from them this year.
The follow up is my issue. I purchased my last car early November. I had a few items to be repaired by We Owe. It s the 30th and they still haven t contacted me to get the car in to be repaired. It s frustrating because it s a front windshield and my tailgate doesn t open. I need access to the back of my car. Uugghh
I have called my sales guy, but he s not getting results either.