Radisson Hotel Bloomington by Mall of America

Radisson Hotel Bloomington by Mall of America Review

Reviews 1951
4.4
Contact us
Reviews 1951 Page 3 of 20
Filters:
Rating
Language
Sort:
Most recent
T
3 years ago

Great hotel to stay in, we had a family reunion th...

Great hotel to stay in, we had a family reunion there. They went above and beyond for our family. They made a mistake with charging us, so they corrected the problem and gave us breakfast on them the days we were staying their. Next time we're in the area would stay again. Love that they also have easy access to the mall too.

R
3 years ago

Rooms were great, service was pretty good (we did ...

Rooms were great, service was pretty good (we did not need much). The hotel is connected to the mall so that is a plus. parking is a absoulte nightmare any time you are trying to park at night. Have not been back in a while but valet parking does not have anything listed and the guy did not say anything about the price but then a $30 fee was added when we checked out.

B
3 years ago

Booked a night for my mom and dad to visit, for my...

Booked a night for my mom and dad to visit, for my mom's birthday. The room was amazing, and the young lady at the check out counter was so nice. Gave them a room on the 11th floor with a pretty view, and free breakfast and drinks, as well as free parking. She was very sweet as well. My parents say they LOVED the room and really enjoyed their stay.

C
3 years ago

The lobby is beautiful and the beds are comfortabl...

The lobby is beautiful and the beds are comfortable. The check in clerk was rude, however. There was no microwave in the room and no hot tub or sauna available. The clocks are set ahead in the pool room. Honestly not worth the money.

J
3 years ago

Hotel is located next to the Mall of America with ...

Hotel is located next to the Mall of America with direct access to the mall. Lobby is tastefully decorated and staff was friendly and attentive.

Room was clean, bathroom a bit small and lacking storage space for clothing. Shower is a rain type and is very accommodating for taller folks.

Hotel has a very good restaurant but is a bit pricy. Overall a very nice place to stay for your mall of America visit.

G
3 years ago

Went here for a corporate event. Catering and drin...

Went here for a corporate event. Catering and drinks selection was top-notch. Event space was a good match for my employer's event. Parking was a little tight, but given the size of our crowd, that's no real surprise.

M
3 years ago

Beautiful, welcoming, and convenient! We stayed i...

Beautiful, welcoming, and convenient! We stayed in this outstanding hotel to celebrate my 13 year old's birthday. Scott was so kind at the front desk. He gave us a coupon for Crave after I told him our dinner plans. He also had smores delivered to our room for the bday. Room service was excellent! Melissa was friendly and upbeat as she extended our check out time to 1pm. Charlie was a gem and patient when storing our bags so we could go shopping before packing up our car. It was a perfect experience! Thank you!

M
3 years ago

I stopped by the Radisson Blu to inquire about a p...

I stopped by the Radisson Blu to inquire about a possible stay there and was given very useful information by very helpful staff. The lobby and warm, inviting, and very well kept. It made a great impression but unfortunately it was not within my budget!

D
3 years ago

I was very disappointed and the air-conditioner an...

I was very disappointed and the air-conditioner and heat the temperature only goes up to 7now to save energy. I was very disappointed that there was in a hot tub in the room or in the pool area. I feel like they need pictures that people can see of the rooms because they wasn t that special for the hotel to be so expensive. I do like the fact that it is connected to the mall of America. I love the fact that there is a restaurant inside. I love the fact that it was somewhere to sit in the lobby real romantic to take pictures if you wanted to. Disappointed that you had to take escalator or elevator to the other side where you take another elevator to get to your hotel rooms. I got a honeymoon suite including breakfast every morning which was really great just a little disappointed in a said they bought food will be at my room at the same time it was 45 minutes late. I love the view outside from my bedroom. just feel like I should I had more space between it was a honeymoon suite.

R
3 years ago

Weak staff at desk. Plus my wife is a Radisson mem...

Weak staff at desk. Plus my wife is a Radisson member but still I felt like I was just a number in line, oh and there was only 2 of us in line. So staff was far from busy. Way to lose my business Blu

K
3 years ago

I was at the Radisson Blu for a fundraising event ...

I was at the Radisson Blu for a fundraising event and it seemed like it went off without a hitch. The ballroom was on the 2nd floor and nicely laid out with several bars and the event was crowded but not overwhelmingly so. Staff was very professional, though the coat check was understaffed.

k
3 years ago

I am giving this hotel a 4 because it was clean an...

I am giving this hotel a 4 because it was clean and extremely convenient. Convenient being the key contributor to the four stars. The pricing is rather high. If you want to save $50+ per night the Hilton across the street has a comparable room and the staff was friendlier. On that note staff here was mediocre at best. They work in hospitality and there was nothing hospitable about the staff. I got a fake smile from the lady at the front desk which immediately turned to a scowl the moment I stepped away. I could tell she wasn t in a great mood the moment I walked up so I tried to make small conversation and she either gave 1 word responses or ignored me all together only trying to rush and check me in. There was no line behind me and in fact were only a handful of people in the lobby at all just lounging on the left side no where near the desk so not sure what that was all about. I had a business suite and they offer complimentary wine and snacks In the evening. Sounded great until I walked in 10 minutes after they opened and the snacks had all been combed thru. Open to anyone with dirty fingers and people in there crowed shoulder to shoulder coughing and sneezing. I just turned around and grabbed a water from the mini fridge before heading right out. The room as stated was just average but was very clean so stars for that as well. Overall, I would recommend again for convenience only. Just don t have your hopes or standards set too high.

k
3 years ago

It's very upscale looking with nice staff. They ha...

It's very upscale looking with nice staff. They have a convenient location attached to the mall with a skyway attached to the parking garage to take you across the street if you have a craving for Ihop. The signage on how to get around it could be better though. We got a little lost.

K
3 years ago

The staff have been amazing, so friendly and helpf...

The staff have been amazing, so friendly and helpful. Down side is the $12/parking fee, and no hot tub in the pool. Also, although there is a restaurant in the hotel, there were no comp coupons for breakfast or even a discount at the bar. Which is sad, we would have eaten there, but instead walked over to the mall.

B
3 years ago

Pros: (1) SUPER beautiful hotel room (2) great MN ...

Pros: (1) SUPER beautiful hotel room (2) great MN views (3) super great service (4) gorgeous pool
Cons: (1) Could not get the heat to stay on to save our lives. We even called to have someone check out the thermostat, which ended up shutting the little heat coming out of the vents off for the night. We basically froze our everything off. This is a huge problem when it's below 20 deg outside! (2) The pool area was FREEZING. The water temperature was fine, but the actual room that the pool was in did not make using the saline pool a pleasurable experience.

If you're up for freezing in the cooler months for over $100 a night, this is the place for you.

K
3 years ago

Not impressed! The bathroom door had no lock and t...

Not impressed! The bathroom door had no lock and the shower is wide open, it does not close. We called to the front desk to get an extra towel and never received one. For the price of the hotel, I expected more. The breakfast, which is not included, is outrageous in price. The only good thing is the convenience of the mall access. This place is way over priced. You have to pay for parking which is $16 a night! Guests should not have to pay to park at the hotel they are staying at. The reading lamps in the room did not work. This was our first stay at this hotel and our last.

S
3 years ago

Conveniently located with a walkway to the MoA. St...

Conveniently located with a walkway to the MoA. Staff is friendly and there's a fantastic bar. Rooms are spacious with comfy beds. They keep bees on the roof, and harvest honey for their restaurant and bar! Fitness center is available, along with spa options.

A
3 years ago

Great location, near the airport, and its literall...

Great location, near the airport, and its literally attached to Mall of America. Clean, great service. I just hated the bed/pillows. Uncomfortable and noisy as you move while lying down. There were 4 of us that took a while to sleep.

P
3 years ago

Tried to put zero stars but I guess google allows ...

Tried to put zero stars but I guess google allows one to be the lowest rating: Had a reservation for 2 nights Saturday and Sunday night. My wedding was on Saturday. I got multiple e-mails saying how excited they were to have us. I check in around 2am Sunday morning. I am exausted from being up for 20 hours and not getting a lot of sleep the night before since I was excited for my wedding day. I was told my room wasn't available and they had me go to the Hyatt instead. I said it is my wedding night. They said how sorry they were and they would pay for stay (we ended up staying at Radison Sunday night). As my dad used to tell me: Radison you guys are "a day late and a dollar short." I will never pay a dime toward your hotel and will tell everyone I know about what happens. (I know a lot of people and work in an environment where I talk with hundreds of people a day.) You guys blew it.

H
3 years ago

We left this morning and we miss our hotel room. I...

We left this morning and we miss our hotel room. I've never said this before. The cleanliness is most important and it was! Friendly from day one! Everyone from shuttle, front desk, housekeeping deserve a raise! Lol. Hope to get back soon.

D
3 years ago

Absolutely beautiful hotel, and you can feel it si...

Absolutely beautiful hotel, and you can feel it since you're at the reception. Moreover, rooms are clean and large, with TV, WiFi and all possible comfort. Buffet breakfast.
Personnel at reception is friendly and fully available to reply at your questions. This hotel is just out of the Mall of America, and to the skyway tram

x
3 years ago

The location is amazing. Connected to the mall and...

The location is amazing. Connected to the mall and has a restuarant/bar right there. The whole experience is great. The rooms are nice, have their own fridge so you can store food and very spacious.

D
3 years ago

I love to dinner at The Fire Lake restaurant. Some...

I love to dinner at The Fire Lake restaurant. Some of the drinks are overpriced in my opinion. Some of them are priced just right. If you get the bison, I recommend medium rare. I had a buddy that ordered medium and it was just a little too chewy.

A
3 years ago

The Hotel was nice, but the service was poor at be...

The Hotel was nice, but the service was poor at best. Rooms weren't ready on time, the food at the restaurant wasn't good. A lot has changed since we stayed there a year ago. Wouldn't recommend staying here.

B
3 years ago

This Radisson is not like other Radisson hotels. ...

This Radisson is not like other Radisson hotels. This is not a 4 star hotel. The location is great being connected to the mall, and the lobby is beautiful, but everything else was disappointing for what I would expect from a Radisson. The beds are not comfortable at all, all 4 of us in both rooms struggled getting a good night's sleep. It's also not soundproof not even slightly. You could hear everything as if your door was wide open. The bedding was less than desirable as well. The pillow was nice though. For the price, id never book here again. It's definitely not like other Radisson hotels. Save your money. The only reason I gave it 3 stars was the location and nothing was dirty. Really really disappointed as I paid more money to stay here thinking I'd at least have a really comfortable bed...

M
3 years ago

I was a vendor at the Forever Bride Market,, so my...

I was a vendor at the Forever Bride Market,, so my experience will be a little different from anyone elses. I didnt see much outside of the ballroom or have much interaction with the main staff. It is a good place for an event like the one I participated in.

A
3 years ago

Attended a wedding and reception at the Radisson B...

Attended a wedding and reception at the Radisson Blu and the experience was fantastic. The staff were friendly, helpful, and accomodating. Food and waitstaff were great. The atmosphere was nice for the wedding and the large event room held several hundred people and was spacious enough for a big dance floor. Parking is not available directly next to the venue but we were offered a shuttle to our parked car.

A
3 years ago

This hotel only gets 1 star for having a walk way ...

This hotel only gets 1 star for having a walk way to Mall of America other than that it s not worth it. The sheets have holes in it, the carpet is super outdated, the rooms have this awful funky smell, and it just makes you feel dirty. Someone else wrote a review about it being dirty and they are 100% correct. Didn t feel comfortable using the shower so my family used flip flops as shower shoes. Definitely over priced for what it has to offer. Even thought about asking for a refund as soon as we saw the room. So much hype for this hotel but it doesn t support the hype. Also the pool looks so gorgeous in pictures but it looks completely different in person. Recently stayed at the Best Western Hotel in La Crescent MN and this hotel was wayyyy cheaper, super updated, felt clean, clean to sleep in, & included breakfast. Definitely not coming back and if I were you I would only stay here for the location. JW Marriot has a walkway to Mall of America and I m 100% sure that it would be better than this hotel. I d book their or pay for parking and make the drive. You still have to pay 17 for parking and 27 for valet.

E
3 years ago

The hotel was fabulous! The rooms were very clean ...

The hotel was fabulous! The rooms were very clean and and stylish and the staff was helpful and attentive. The bar had good drinks. It was wonderful to have a hallway connected right to the mall so we did not have to worry about parking or going outside.

T
3 years ago

This hotel is located up against the MoA with good...

This hotel is located up against the MoA with good public transportation access via the Blue Line. The rooms are pretty clean and service was good. The wifi was a tad spotty, although all other amenities were fine--the fitness center is spacious with a good selection of machines and free weights. Self-parking is $16 / night.

J
3 years ago

When going to the hotel to check on a room reserva...

When going to the hotel to check on a room reservation I was treated in such a rude manner. Lori specifically talked down to me as if I did not belong there. She would not even let me into the lobby to make the appropriate enquiries. I don t know what she said to her manager, but he was no more polite than she was.

Due to the way I was treated we will not be staying here. We took our three week stay elsewhere. If any charges from this hotel appear on the corporate card, it will be disputed, and removed. Furthermore in the next board meeting I will make the strong recommendation that all corporate travel refrain from utilizing this hotel in future.

I am sure this will just get a generic Call customer service response, then be ignored. However this is just as much for others to know how rudely I was treated as it is for the management.

Radisson Hotel Bloomington by Mall of America

Radisson Hotel Bloomington by Mall of America

4.4