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Paul Miller

3 years ago

Tried to put zero stars but I guess google allows ...

Tried to put zero stars but I guess google allows one to be the lowest rating: Had a reservation for 2 nights Saturday and Sunday night. My wedding was on Saturday. I got multiple e-mails saying how excited they were to have us. I check in around 2am Sunday morning. I am exausted from being up for 20 hours and not getting a lot of sleep the night before since I was excited for my wedding day. I was told my room wasn't available and they had me go to the Hyatt instead. I said it is my wedding night. They said how sorry they were and they would pay for stay (we ended up staying at Radison Sunday night). As my dad used to tell me: Radison you guys are "a day late and a dollar short." I will never pay a dime toward your hotel and will tell everyone I know about what happens. (I know a lot of people and work in an environment where I talk with hundreds of people a day.) You guys blew it.

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