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kara cole

3 years ago

I am giving this hotel a 4 because it was clean an...

I am giving this hotel a 4 because it was clean and extremely convenient. Convenient being the key contributor to the four stars. The pricing is rather high. If you want to save $50+ per night the Hilton across the street has a comparable room and the staff was friendlier. On that note staff here was mediocre at best. They work in hospitality and there was nothing hospitable about the staff. I got a fake smile from the lady at the front desk which immediately turned to a scowl the moment I stepped away. I could tell she wasn t in a great mood the moment I walked up so I tried to make small conversation and she either gave 1 word responses or ignored me all together only trying to rush and check me in. There was no line behind me and in fact were only a handful of people in the lobby at all just lounging on the left side no where near the desk so not sure what that was all about. I had a business suite and they offer complimentary wine and snacks In the evening. Sounded great until I walked in 10 minutes after they opened and the snacks had all been combed thru. Open to anyone with dirty fingers and people in there crowed shoulder to shoulder coughing and sneezing. I just turned around and grabbed a water from the mini fridge before heading right out. The room as stated was just average but was very clean so stars for that as well. Overall, I would recommend again for convenience only. Just don t have your hopes or standards set too high.

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