Proper Cloth Reviews

First time shopping on Proper Cloth and definitely delighted with the selections and their product. High quality and delivered quickly! Will be back for more!

With an online venue, customer service is just as important as product quality, and Proper Cloth has both. Over the past few years I've acquired a closet-full of their shirts and jackets, with very few problems, and the ones I've had were taken care of generously and with fast turnaround.

I requested an alteration in my first shirt, but the revised one still can not be called "Perfect Fit". Anyway, I will try one more time because I like the their concept and wide selection of fabric.

Once you use proper cloth, you will be hard pressed to find a reason to shop for shirts anywhere else.

Great for custom women's shirts too. Great place good prices the sales people are fantastic!!
I usually work with Martel. worth a check out for sure. Tons of styles and fabrics to choose from.

I ve worn clothes from several of the other MTM and custom shops, but Proper Cloth is far and away the best value. Great fit. High quality fabrics. I order my day to day dress shirts and trousers from them now.

these guys have the worse customer service I've ever seen...not sure how they stay in business...no one answers the phone or responds to emails...i made a mistake with my order canceled it in 2 minutes yet I cannot get a hold of anyone! so frustrating....be careful because they don't give refunds

Great shirts and tons of options make for an ideal custom fit

Amazing company that goes above and beyond to help in anyway!

Excellent quality and exceptional customer service. I love Proper Cloth

I've always had trouble finding shirts off-the-rack that fit well so I was super enthusiastic when I found Proper Cloth. The customer service is great, and they've been very courteous. The website is smooth and has a lot of good information under their reference section on fabrics, weaves, fit, and basically anything you would want to know about shirts. They offer detailed photos and information on all of the fabrics they offer. Delivery is also very fast and prices are competitive, and in some cases cheaper that you would pay off-the-rack.

I would definitely recommend Proper Cloth, even if you think you have a shirt that fits well now. There's always the option to have a shirt copied if that is the case. Many people assume that made to measure is going to result in a perfect shirt the first time, but that is rarely the case. My first shirt was hardly perfect, but PC will remake your first shirt for free. With PC you are entering into a long term relationship, but now that I have my size perfected I don't want to buy shirts anywhere else. Definitely check them out.

Proper cloth is the place to go to for your first custom shirt. Fantastic range of fabrics and a great experience overall!

GQ doesn't recommend this place for nothing. Excellent quality and the customer service is exceptional. They will help you find the best fit!

Great Service and even better shirts! I am 6'5" 350 lbs. Buying clothes at a normal store isn't always an option for me. I would reccomend that every man that wants to dress for success should visit and design his shirt. He will not be disappointed.

Top-quality fabrics, fit precisely to your specifications, prompt delivery, excellent customer support. No matter how imperfect your body may be you can cover it in perfect shirts. Even high-end clothing stores are just no competition unless you happen to be blessed with an upper body that exactly matches one of their suppliers' sizes. For the rest of us, this is the way to go. Not only is the sizing perfect but you get to pick the collar type, the cuffs, monogram and other features so there's no chance of failure.

Ordered shirts online. Fit terrific. Easy experience.

I really don't have time to go to a tailor. The simple online set of questions PP asked me led to a shirt that was dead on in fit. As a result, I recently ordered three more shirts in different fabrics and colors and I am very pleased with the results again.

Proper Cloth is awesome. My som is very slim and buying off the rack is not an option. Proper Cloth custom makes dress shirts to your measurements. They are the best. Fabric and workmanship is top quality. Would never buy from any place else. Just got the 6th shirt orderd from Proper Cloth. The shirts and fabrics are great.

Fantastic fit and quality and extremely quick service. I don't think I'll buy shirts from anywhere else anymore!

Good product, good service, easy to use. Price is consistent with the value offered.

I'm 6'3", 195 lbs, and don't like to spent more than I have to on clothing. Therefore, finding reasonably priced shirts in stores that fit me is next to impossible. Proper Cloth has been the solution to this 20+ year problem I've had.

They utilize an easy to use website that clearly and simply walks you through the fitting process. My first shirt with them fit perfectly. Then your measurements are saved for your next shirt, then just order shirts down the road as you need them.

The shirts arrive very carefully packaged maybe a week after they're ordered. This is an incredible turn around time for a custom made piece of clothing.

Finally, the prices are incredibly reasonable for the quality, service, and fit provided.

I ve ordered several shirts from Proper Cloth and have been very happy with everything...service, quality, turnaround time. They are a bit pricey but having a well made shirt that truly fits is worth it.

I bought a small size mask and am very happy with it. It fits really well, so my glasses don't fog up and I'm not tempted to touch it to readjust it the way I am with many other masks. These masks aren't cheap, but they're excellent.

Apart from some initial delivery delays to Melbourne, Australia, the service from these guys are second to none.

The overall quality, fit and feel of these shirts is nothing short of excellent!

I highly recommend them and will be buying more.

Dale

Proper Cloth is pure elegance and always a proper fit.

My old shirts are being moved to the back of the closet. Because once you have had a custom shirt that fits you perfectly (great customer service btw), you cannot go back to off the shelf shirts. They offer an array of pattern and shirt weights and colors that can satisfy anyone. But just the ability to add those special touches that make the shirt YOURS is what has made Proper Cloth my go-to place for future shirt purchases.

Custom fit, great material, and non-iron shirts that are truly non-iron! These shirts are so sharp - I think I've placed 5 or six orders now over the past few years. They make it easy to feel good and look good - great company.

quick and easy way to get a custom fit shirt. Material quality is fabulous, worth every penny. Will definitely continue to use Proper Cloth

I bought my trial shirt on line and it was close, but I scheduled a follow-up visit to there loft and we tweaked the sizing a little. I could have easily done that through the website, but since I go to NYC often it was easy to go to their loft. The result is fantastic. Great fabrics, great button detail, great style options, and most importantly great fit. I finally have a place to get great shirts that fit. It is all about the fit you know.

The customer service is fantastic and the shirts are perfect. I love the broad assortment of fabric options - never buying a dress shirt off the rack again!

After hearing great reviews about this store, I went there and was very disappointed.
It wasn't busy and for the first five minutes I wasn't asked for assistance by any of the staff. Finally, someone approached me and was extremely rude and patronizing. I walked out of the store and will take my business to where it's wanted.

Very well made and fitting shirts. Great customer service.

I'm taking the time to write this review because buying from Proper Cloth was really an amazing experience.

Took my measurements and ordered a nice dress shirt.

It arrived in about 10 days.
Came out pretty good, but the sleeves were a bit long and the collar a bit loose. Their fabrics are top notch.

So I sent it back for a free adjustment.
It came back perfect.

And after having my size all squared up, every time I want a new shirt, it takes 2 minutes do design and buy one. They fit perfect every time.

I have been using Proper Cloth for all my shirts. I'm very impressed with the quality of the shirts

This is an incredible service. If you have a shirt that fits you well already, I recommend mailing it in so that Proper Cloth can use it as a template. That is the route I went. After a few tweaks I now consistently have perfectly fitting shirts.

Their customer service is phenomenal.

Get the perfect shirt for you - tailor made and affordable.

Utilized their online MTM shirt service. Amazing customer service, sleek website, they nailed the fit on the first go-around. Highly recommend, plan on ordering all future shirts from them.

Prepare ye for your new addiction, gentlemen . . . (and Proper Cloth, please get your seasonal look books out sooner. Your "winter" was just released this week. We're at then end of January)

Great custom fit, great fabrics, great value, great service.

Outstanding company who really understands what it takes to get to a perfectly fitting shirt. Sorry I didn't go custom many years ago

Very easy to order a custom tailored shirt and the shirts are well-made and fit perfectly. Well worth the price.

Proper Cloth makes outstanding custom fit shirts for an amazing look and value!

great website. easy, quick, and high quality shirts. highly recommend.

Really great service and product. The team took pride in refining the fit of my shirt to get it perfect.
Great range of fabrics and a good user experience in selecting/creating the shirt.

They should answer their dame phone, I don understand why an upcoming company like this will have such difficulties answering their phones.

An absolutely fabulous bespoke shirt maker. I've ordered at least a handful of shirts at this point. I've tweaked my custom sizing a bit over time. But the material and fit is fantastic.

I've ordered dress shirts and casual shirts at this point. Each and very order has been followed up with a survey and customer service (if requested). Though I've never needed customer service, it's always been one click away. And I appreciate that.

Safe to say I'll be back in the future!!

I recently received my first shirt from Proper and am very pleased with the ordering process, the fabric selections, the fit of the shirt, and the quality of the shirt I received. I did not use their smart size option; I already had measurements from ordering a shirt from a different company so I just entered my measurements. The shirt fit perfectly. I will definitely continue to order shirts from Proper!

Incredible service. On time delivery. Astounding choices. Very functional website with a myriad of choices in both styles and fabrics. Definitely recommend.

Perfect online experience. My entire order, including an alteration of my initial measurements, went as smoothly as could be expected. I'm still amazed at how they can go from measurements to a custom shirt in my hands in about a week, but I've ordered three so far and every experience was flawless. If you are thinking about ordering, just do it. If they keep up the great work you will not be disappointed.

I purchased a set of wonderful face mask from Proper Cloth. They fit extremely well. The fabric is lightweight but the filter provides the protection you need. They are extremely well produced. I highly recommend Proper Cloth. There customer service is also outstanding.

I simply love this online store and totaly reccomend it!

I am fairly big through the neck, chest and arms but not so big around the waist. I just got my first Proper Cloth shirt and can't believe how great it fits. It's the first time in years I've had a shirt that I can wear a tie with that doesn't billow when I tuck it in. I'm hooked!

Every shirt I've bought from them has perfect construction, and the most elegant, luxurious, and comfortable fabrics. The daunting task ahead of you is to "design" your own shirts, instead of relying on a store to hand you a finished product. I've had regrets for choices I made on shirts, but I just keep trying. Warning! It's slightly addictive!

Ordered the Everyday Mask, over-head style, in gray melange. I've found the masks to be high quality, with a great fit for me, and they are very comfortable - particularly for extended wear. Nice work, team.

An awesome selection of fabrics to choose from, and the staff did a great job explaining how each fabric was different from the next. I felt extremely confident that I knew all the details I needed and then some about each fabric I selected. Spacious and comfortable atmosphere without any real sales pressure.

I am a slimmer guy and always had trouble consistently finding shirts that weren't billowy through the midsection or arms.

The first shirt that I ordered didn't fit very well and I was extremely disappointed. However, after emailing a few pictures with a representative my shirt profile was modified and sent back to be resewn. Upon receiving the altered shirt I have to say that it is by far the best fitting shirt that I've ever worn.

The shirts are extremely comfortable and being able to tweak every dimension means that you can get the shirt that fits you perfectly.

Highly recommend this product to anyone who has difficulty finding shirts that fit properly.

Great service, great product, great fit! This company's website offers you the opportunity to fully customize the fit of the shirt and visualize the different colors, styles, and patterns that are available. Finished product exceeded my expectations.

Everyday Mask - I picked up (2) three-packs of their Everyday Masks. No joke, these things are legit. I've tried dozens of masks over the past few months. These are BY FAR the best for my needs.

I have been ordering shirts from Proper Cloth fo several years. They have yet to let me down. Great clothes great service great people

Best selection of cloth and style options. Excellent service.

Great custom fit shirts with zero fuss, I am 6'7" and its been such a nice change of pace to have each and every shirt fit perfect!

Proper Cloth has made the custom shirt purchasing experience enjoyable! I will never buy a shirt off the rack again.

Great customer service, great selection of shirts and an awesome team to help you get a great fit!

Easily the best custom shirt site. They pay attention to small details which makes a big difference. Great value fir money even with the poor Australian Dollar exchange rate.

Great idea, terrible application at least for me.

I wanted to get a dress shirt made for my wedding and also have a casual shirt made as well. i was really excited for this and wanted to love it, but shirts I got out of it fit weird and looked terrible.

Over the course of a month I went to the store to troubleshoot the issues, update my measurements, and had both shirts remade and sent back and forth three times. Each time the shirts came back and looked just bad on me. I wound up returning both and going to Brooks Brothers for my wedding shirt and with $30 worth of alterations from my tailor it looks awesome.

The quality of materials is good, customer service is excellent, the staff in the Soho store were wonderful. Like I said I really wanted to love this product, and if it works for you I'm envious. But my personal experience here was frustrating.

These shirts have been great for work, they don t wrinkle, look professional, and come at a great price. Super fast delivery and customer service has been top notch.

I ordered my first custom shirt on a Saturday and received my beautiful, perfectly crafted shirt 5 days later. The ordering and custom sizing process is awesome and I love that Proper Cloth will remake your first shirt to make sure you have exactly what you want. I'm in the process of replacing my whole business wardrobe with shirts from these folks.
Highly recommended, but once you start, you can never go back to settling for ill-fitting shirts off the rack!

Proper Cloth is the real deal. It might take a couple of tries, but if you go through their process, you'll get a shirt that fits perfectly. It comes at a cost, but it isn't much more than buying off-the-rack and having significant tailoring done. Also, the result you get will be better since the shirt was made from scratch to a particular size. You can't get that from buying a bigger shirt and having it cut down.

Custom made shirts for minimum moola. It doesn't get any better than this. I do recommend that you get fitted at their store if at all possible to ensure an accurate fit right of the bat.

I came across this nice shop while in Little Italy about a month ago.
Their proper patterns had me hooked, so I got a few casual shirts.

Excellent service and a very wide selection of patterns to choose from. Being able to create your own shirt or simply have one tailored to your needs is a big plus. I very nice shop to check out if you're in the area.

Proper Cloth combines takes fabrics from some of the world's best and oldest mills, gives them a New York design, and has them assembled in overseas. The result is made-to-measure shirts that are far superior in fit, comfort, and look to off-the-rack shirts at the same or greater price point.

I own two shirts from them so far and I'm eagerly awaiting my third.

I wear glasses and hearing aids so behind the ear masks were a problem for me especially using them for several hours. ProperCloth solved it with their over the head masks. Excellent quality and fit.

I had been watching the Proper Cloth ads for a while before I decide to take the plunge.
Summer was coming and I needed something cool and casual.
I now have three Proper Cloth linen shirts--two long sleeve, the newest, short sleeve. They are terrific! Everyone wants to touch the gorgeous fabrics. On design, I was hesitant at first, sticking with the standards.
As I progressed, one shirt at a time, I slowly let creativity guide me. I took my newest shirt on its first test run on a sunny Seattle afternoon, today, and my best friend--a lady friend, loved it.
Now shirt number three, short sleeve, popover, heavy Oxford, darker buttons...is in process. Proper Cloth makes proper shirts.
Highly recommended.

Been using them for years. Off the rack shirts never fit me quite right and PC custom fits are perfect. Great variety and high quality fabrics. Really beautiful stuff. Highly recommend

Seamless experience. Makes ordering a perfect dress shirt almost too easy.

Of all the things I buy in my life on a regular basis, there are only a few that stand out in terms of quality, attention to detail and superior customer service. Proper Cloth checks every box. Seph should be proud of the company he has built, as years later - every employee I encounter treat me like he did 8 years ago. Love Proper Cloth.

I have not been to their brick and mortar location, but I have bought 8 shirts from them online. I've had to change sizes a few times because I had lost weight between shirts... they make it VERY easy and the fabrics are awesome...I always had problems buying shirts...either too baggy or arms too long or too short... it is a little more expensive than buying off the rack, but the fabrics are very high quality and I didn't even realize you could have a shirt fit this good. I highly recommend. Customer service is top notch and they are willing to work with any issues (even if the error was on your end).

The quality and selection they have is unmatched. There is a process at first to get the fit perfect but their service is outstanding. I am very happy with their products. Make sure to give them a month or so to get through the fitting process - it s worth the time and requires little effort.

I used a different custom shirt service a couple years ago and as much as I loved the concept I was consistently disappointed by their quality. Proper Cloth has restored my faith in online custom shirts. Love the selection and quality!

Great shirt, great fit, website is easy to use and provides helpful videos if you want to measure yourself.

If you don't get your measurements right the first time, don't worry. Proper Cloth will make alterations at no cost and send you another shirt. You just send the original shirt back in a prepaid package. My altered shirt fits perfectly.

Very please with my custom shirt. Strongly recommend.

Beyond a 5 Star Experience!
One of the very best shirts that I own for style and fit. These might seem a bit expensive, but it's the best fabric tailored to your specifications. And the quality is unmatched. So, I believe it to be a very fair value if you'd like to truly enjoy wearing your clothes and getting compliments.

It's not a car, laptop or an expensive phone, but a very personal item that provides a way to express yourself. You only live once, so enjoy the little things.

Proper Cloth offers excellent customer service. It took several shirts before I found my perfect size, but now that I have it, I am thrilled.

Proper Cloth is the bomb! I feel like I have been waiting for them my whole life! I am so happy to finally have a place to get shirts that fits them to my "unique" build. I'm an athletic 5'11", with broad shoulders and a thicker chest- until now, if I wanted to by a shirt that fit my shoulders and chest, I had to deal with the "tent" effect. Apparently, I'm supposed to be pretty fat. If I wanted to avoid the billowing below my chest, I had to deal with not being able to extend my arms comfortably, and obvious tension in the buttons on my chest- the equivalent of wearing a baby gap t-shirt to show off my muscles, which is not something I do, or want to do. I'm not even a big, muscly guy-I'm just fit. At Proper Cloth, I get comfortable, custom fit shirts that look good, and don't cost two paychecks. I love you Proper Cloth, please don't die.

Absolutely amazing. I love my Proper Cloth shirt and will probably use the site almost exclusively to stock up on them for a few years to come. The fit and build please me, as often dress shirts don't fit my female porportions. But, however, they do.

The.Best.Masks.Ever. Actual sizes! Soft breathable material! Washable insert! A large size for bigger heads! Elastic straps that don't cut into your head.

I love Proper Cloth shirts. I don't even waste my money on dress shirts from department stores anymore. The algorithm for the custom fit is very good. Having said that, I tweaked my custom fit slightly from the original algorithm on subsequent orders. However, for simply answering a series of questions, even the original shirt fit better than any off the rack dress shirt I have purchased in the past from a department store. Besides the custom fit, the option to add a monogram and other customizations on the collar, placket, buttons, etc., make these shirts worth the money. Don't hesitate to try Proper Cloth.

Terrific mask - by far the best fitting and most comfortable I've found yet. Lovely fabric. Timely delivery and a reasonable price. I suspect we will need to wear masks for quite a long time, and this is still the only one I can imagine wearing all day long.

Great expirience. I have a large neck and need custom sizing. They did a great job and it was faster than they said it would be.

Amazing, i've forever had problems getting shirts that fit right in multiple places. this solves it without getting into crazy $ amounts

Fantastic fit and feel, quality materials and outstanding prices

The fabrics of their shirts are top quality. Their willingness to work with you to get you the perfect fitting shirt remotely is amazing. I had a large order, about 2k, and they sent me two test shirts to get the fit right. The entire process and the customer service was excellent. When I received the shirts, they were packed extremely well and able to be worn with just a steam treatment to get a few wrinkles out. I feel good wearing their shirts. I haven t yet ordered jackets and pants from them yet, but I plan to. Excellent men s clothing!

I wouldn't advise anyone buy here, unless they can go to the NYC store for a proper fitting. The online "proper fit" questions are useless. My shirt arrived and fit worse than what I buy off the rack from Bloomingdales, even after two washings. There are better ways to waste your time and money!
Update: even after sending them my Bloomie's shirt to measure, they sent back an oversize shirt.