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I worked with Alex and she is amazing! So friendly...

I worked with Alex and she is amazing! So friendly and knowledgeable! She was great to work with and I would definitely recommend her to my friends and family. I'll never go anywhere else!

Decent selection. Non-pushy sales person. But ...

Decent selection. Non-pushy sales person. But ...
We bought a Honda Pilot on Saturday, by Sunday it was squealing so bad that people 100 yards away were turning to see what was making the noise. It's in the shop on Monday.
It's probably just a belt issue, but it's disappointing for sure.

[Update]
Prestman contacted me. They offered to pay for the new belt. My salesman actually came to my house and took the Pilot to Salt Lake so they could go over the vehicle again. I definitely didn't expect that. It is still unclear what the root cause was/is. But that's where we are now.

We stopped in to shop and worked with Christopher....

We stopped in to shop and worked with Christopher. He showed us several vehicles we liked and we will definitely be back to buy!
Christopher was professional, kind and attentive during our visit. We like Prestman's Style.........Very impressed!

Alex is the bees knees! She worked hard to give ...

Alex is the bees knees! She worked hard to give us a great deal. This is my second purchase from Prestman in the past year. The price and value are second to none. Great customer service. Very happy with my Audi and my Ford Escape. Thanks Alex!!

I had an excellent experience at prestman auto. We...

I had an excellent experience at prestman auto. Weren't pushy, worked hard to get me the deal I wanted on the very same day. Chase billings is an excellent salesperson to deal with, I applaud his character and professionality!

My family and i drove 9 hours to get the car that ...

My family and i drove 9 hours to get the car that we wanted. After arriving, we were welcomed by the finance manager and the general manager. They were very nice and even were accomodating to my 120lb family dog. All in all a very nice experience.

Great working with Prestman on our car purchase th...

Great working with Prestman on our car purchase this week. They were fast, no pressure on the sell, and we appreciated all the services they offered. Plus we got a nice massage while we waited (massage chairs).
The one thing we weren't as happy about is the "detailing" of the car they said they would do after purchase of the vehicle. Though they called it "detailing" it didn't actually look any different than when we test drove it that same day before we purchased it. We were disappointed in all the details that were clearly missed.

I just bought a 2013 GTI at Prestman Auto. The exp...

I just bought a 2013 GTI at Prestman Auto. The experience was a good one, had great service from Trevor Durfey who mad the process as stress free as possible answered all the questions I had. I would recommend that anyone looking at getting a car check out Prestman Auto with great employees you can trust and great service you will be happy with your experiance. I will go back to these guys the next time I am looking at getting a car.

Recently bought a Truck from Prestman, never been ...

Recently bought a Truck from Prestman, never been unhappier in buying a vehicle. Do not trust the Bluestar inspection services they use, flew in from out of state to find the truck windows did not work, parking brake did not work, batteries were faulty. I was very fortunate to get the vehicle back to my home state, during the drive home many, many more issues reared their ugly head, frame was bent and was told there was no frame damage, the back panel of the cab was caulked together and came apart during the drive home, they gave partial refund for this but not nearly enough to cover frame replacement let alone fix the cab. Since i have found that the truck was pieced together(wire harnesses in doors butt spliced and falling apart, fuel lines kinked and not repaired, missing brackets on fender wells) after the accident just get it sold and i was the loser in this hole ordeal, so disappointed. Use extreme caution with this dealer!!!!!!!!!!

Let me tell you, Matt is the BEST, he works so har...

Let me tell you, Matt is the BEST, he works so hard for your business. Prestman works closely with MACU which I love!!!! Matt thank you so much for all your hard work on getting us a beautiful Toyota 4runner

It would have been nice to know before we purchase...

It would have been nice to know before we purchased the car that there was only 1 key and there was no manual in the car....it was good though that we didnt have salesmen harrassing us to buy.

I've been searching for a particular vehicle for q...

I've been searching for a particular vehicle for quite some time and in a wide radius and came across one at Prestman and called to inquire. My first question to Alec was why so low a price and he immediately explained the branded meaning, etc. I did a lot of research and asked a lot of questions and Alec was great about answering any I had for him (Trevor too!). I decided to go check it out and since I was flying in from another state, Alec came and picked me up at the airport and drove me to the dealership where I inspected and test drove the vehicle which was not just "pretty" but "sound". I liken buying a car to having oral surgery... very painful! This was, by far, the best car buying experience I've ever had. Thank you goes to Trevor, Tracy, David and Dave for being so helpful, but most of all... THANK YOU ALEC! Even as busy as he was, he made sure that I was comfortable and even checked on me to make sure I made it home ok. How many dealerships do that?

Prestman auto is a very snazzy establishment, the ...

Prestman auto is a very snazzy establishment, the building looks very nice and the process they use for paperwork is very modern. The deals on cars can't be beat, and Carlos the sales agent we had was very nice and respectful. If you're looking for a good deal I recommend this dealer greatly!

No this review is not paid, I had to pay them 30,000 just to be able to leave it ;)

Classy organization! Trevor Durfey was extremely ...

Classy organization! Trevor Durfey was extremely service oriented and was not the typical "car salesman", he was honest and ethical and was more interested in long term business than just "making a sell". Highly recommend Prestman Auto and specifically Trevor Durfey :)

If you are in the market for a new (used) vehicle,...

If you are in the market for a new (used) vehicle, you have to go check out Prestman Auto! Trevor Durfey made the whole experience very painless and I am beyond excited about my new Subaru! Thanks guys!

Awesome quick service and really helped us to feel...

Awesome quick service and really helped us to feel at home. Felt like we got a great deal and left with what we wanted. Thanks Tracy! :) We will be coming back in the future and spreading the word about our awesome experience.

Shout out to James for making the online shopping ...

Shout out to James for making the online shopping experience easy! He provided the information I wanted very quickly without being overbearing. I got the car I wanted for a very fair price. James, and all the people I worked with at Prestman are high on laid-back customer service and low on salesman sleaze factor!

2014 Hyundai santefe. Just this week we test drove...

2014 Hyundai santefe. Just this week we test drove this car and asked for a out the door price. No calls back no nothing. Called them 2 times made sure they had my name and number still nothing. Guess they don't want to sell me a vehicle! Terrible service...

Travis Cheesman was marvelous! But I'm disappointe...

Travis Cheesman was marvelous! But I'm disappointed that I didn't get 1000 for the trade in car so that's why I gave this review 5 stars! ;) Travis was patient and kind he apologized a million times because it took 3 hours till we walked out with my new car, but that's okay they were super busy. I'm glad I got a good deal with my basically new 2013 Honda civic, it was in fantastic condition and only had 2300 miles! I'm still sad I was not able to get the ILX I wanted but I'll definitely come back in like 5 years if you guys end up getting a different ILX that doesn't have scratches from fake nails. :) Thank you a bunch!

It was a very pleasant experience purchasing our A...

It was a very pleasant experience purchasing our Acura ILX from Trevor Durfey and Prestman Auto. Trevor was great!!! He was easy to talk to, had a lot of great information and wasn't pushy! We'll be back when we need another car!

As someone who has purchased more than a few cars ...

As someone who has purchased more than a few cars (and worked with plenty of car sales people) I can say that working with Prestman was a great experience. Trevor Durfey was a consummate professional while still maintaining a sense of humor. He helped us get the vehicle we were after and worked to make all the pieces line up to make it a smooth transaction. All of the staff I met were friendly and professional. No stereotypical "Used Car Salesmen" there, which was very refreshing.
I will purchase another car from them in the future.

Debbie, our salesperson, was great to work with. S...

Debbie, our salesperson, was great to work with. She did everything possible to put us in a reliable solid car for a great price. No pressure, wide variety of vehicles, and the cost of every car I looked at was lower than anywhere else.

Amazing people, awesome pricing and felt like I wa...

Amazing people, awesome pricing and felt like I was taking to a friend during the whole process. Didn't fell any pressure to buy and very helpful with my questions. 10/10 would recommend.

I worked with Trevor, he couldn't have been more h...

I worked with Trevor, he couldn't have been more helpful. He answered all my questions and was patient with me through the whole experience. He was honest, friendly and I could tell he loved his job. Prestmans is a great way to go, I highly recommend it

For purchasing our very first car Debbie Francis m...

For purchasing our very first car Debbie Francis made it less stressful. We felt very appreciated and cared for during the whole process. I felt like she really knew what she was talking about and had our best interest at hand. I would recommend this dealership to anyone.

I have owned branded title cars for over 20 years ...

I have owned branded title cars for over 20 years and currently own 4. Matt and Bryan were patient, not pushy and focused on finding a vehicle that meet our specific vehicle requirements. I would highly recommend working with the Prestman team to others and will go back if the need arises to get another vehicle.

Tyler is a terrible salesperson. Quick to check hi...

Tyler is a terrible salesperson. Quick to check his phone when he needs your insurance info to buy a car, but once its off the lot he no longer cares about solving a front bumper issue. Our plates needed to drive the car have yet to arrive. Have been waiting for his reply for over a week. Deeply regretting buying from this dealer.

Matt Zollinger made the best of a rough start to b...

Matt Zollinger made the best of a rough start to buying a Tundra. There were several mistakes made by others at Prestman, but Matt, Andy and Tracy our in the effort to make things right and stand behind the Prestman promise. I will continue buying cars here. This is the 4th vehicle I have bought here and they all run great.

Tracy Ball helped us find an awesome vehicle that combined my wants and the wants of my wife. We test drove several vehicles and were able to find a few we really liked. He gave us the information we needed to make the best decision for us. He didn't push us towards any vehicles and he was happy to have us try out any vehicle we were interested in purchasing. Thanks Tracy!

1st time buyer buying on the cheaper end treated m...

1st time buyer buying on the cheaper end treated me like I was buying the most expensive car they had took care of everything fast and friendly an amazing vehicle at an super great price.

These people were great to work with. They were ve...

These people were great to work with. They were very transparent. Guss, our sales rep, Was super fantastic meet all of our needs and gave us a great deal. I'd recomend him and them to anyone!

This is an excellent buying experience. Sales is k...

This is an excellent buying experience. Sales is knowledgeable and helpful without being pushy or pressuring in any way. Came here via it's online reputation and they really deserve it.

Our first encounter with Prestman Auto was back in...

Our first encounter with Prestman Auto was back in July 2017 when my stepson found a Toyota 4 Runner that he wanted to check out. We made the trek to Prestman from Wyoming and were pleasantly surprised by not only the high quality cars and trucks that they had in stock, but by the appearance of their showroom and the relaxed professionalism of the staff. We worked with Alex Romero and she was very knowledgeable and not pushy at all. My stepson purchased the 4-Runner and has been extremely pleased with his purchase. So, when we were in the market for new vehicle, we looked locally, but couldn't beat the prices and selection that Prestman offered. We again made the trek from Wyoming over to Prestman Auto in Salt Lake City. Working with Alex was very relaxed and unpressured. We settled on a 2015 Ford Explorer Sport and we couldn't be happier. We never knew buying a car could be so simple and stress-free! Everyone we worked with was professional and took the time to answer all our questions. I would highly recommend Prestman Auto to anyone looking for a great deal on their next vehicle. Thanks Alex and Prestman Auto...we'll be back!

Alex helped my husband and I get a truck after his...

Alex helped my husband and I get a truck after his engine blew unexpexedly. She went above & beyond and had amazing customer service!! She wasn't pushy at all, listened to what we wanted, & made the process as easy as possible!! We won't buy another car from anyone else!!! Thanks Alex!

Worst car buying experience ever. They will lie ju...

Worst car buying experience ever. They will lie just to sell a car and then once they get their money you are stuck with all of the problems. They flat out lied about financing & things they would fix on the car. They also messed up the paper work with the title and because they had been paid wouldn't help fix it. I probably spent a total of 8-10 hours trying to work out problems they created. Wouldn't want my enemy to go through this hassle! 7 months later and I am still trying to fix the headlight with wiring problems they assured me they fixed. SAVE YOUR TIME, MONEY, AND SANITY - DO NOT BUY A CAR FROM HERE!!!!!

some people treat their car like the Mona Lisa, or...

some people treat their car like the Mona Lisa, or will pay big $ for the perception of ultimate security. I don't think either are realistic, or healthy. As a senior mechanical engineer in a $30B company, I treat cars like machines. At the end of the day, ALL mechanical systems will eventually break down, including all cars. In other words, I look at cars like investments to be used. I just bought the 'luxury' model of a car at a very significant discount to a new one. To put it in perspective, with the savings I received, I could replace the entire engine on my new car. But the probability of me needing that new engine is very low (but cannot be eliminated for used cars - or even for new cars). Some people won't touch a branded car because of their extreme need for a perception of security. I'm more of a cost/benefit kind of guy. While it's very difficult to trust a car salesman, I do think they are fairly honest with you here. I do think, relatively speaking, that their buyers are good at filtering out cars that won't have major issues (frame, etc).They'll tell you exactly what you are getting and aim for pleasing the customer in an old fashioned business model of making sure they provide a product of equal or greater value that what you paid for.
I've put ~1000 miles on my car and it still drives like a new one.

Easiest car buying experience I've ever had! Nate ...

Easiest car buying experience I've ever had! Nate was fantastic about helping me find the perfect CLA 45 AMG and being available for any questions I might've had. The entire process, start-to-finish, was seamless - from walking in and test driving the car, to financing, and walking out the door to my new car. I wouldn't recommend buying anywhere else.

The sales reps here are very attentive and do what...

The sales reps here are very attentive and do what they can to help you find the right vehicle for you.

They have a wide selection of vehicles and will get you in the vehicle for a test drive. The offer complimentary drinks which is nice and have a nice waiting area.

I have purchased 2 cars here and will come back when I am ready to buy another.

The car buying experience here has been pleasant each time we were there.

My only advice is don't bother with a warrenty. The Service department is a complete waste of your time. Nothing like the sales department.

I asked for information on a specific car. A sale...

I asked for information on a specific car. A salesperson responded via text. They didn't have it anymore. They asked what I was lookin for in a car so they could find one like it. I stated"Unless it's what I am looking for, I don't want it. So it will be a waste of our time. They proceeded to send me links to 2 different cars that were not what I was looking for. When I asked for their name they refused to provide it. These guys are shady af.

You re buying a polished turd when you buy from Pr...

You re buying a polished turd when you buy from Prestman Auto. As long as you know what you re buying it is what it is but after you drive around you quickly find out that the polish wears off and you re just driving a turd.
We bought a CRV in 2015. We thought it looked and drove nice. We ve been driving with a loud rattle noise in the back cargo area ever since and the paint has oxidized to the point that it would make a 1974 AMC Gremlin green with envy.
I will never buy from here again nor would I recommend Prestman Auto to anybody. I don t believe the value they try to sell is there.

I worked with Carlos, He was quick to answer all m...

I worked with Carlos, He was quick to answer all my questions and my wife's concerns also. Being out of state this is by far the best Sales Rep that I've work with. Thanks Carlos and hope to do business with you soon!

Alex was a great and beautiful sales person! She h...

Alex was a great and beautiful sales person! She helped me with everything that I needed, I would highly recommend her! I plan to keep looking on the prestman auto website for the future! If you buy a new vehicle, gooooooooo seeee Alex!

The service was outstanding. I was told in advance...

The service was outstanding. I was told in advance what I could expect and was surprised to find that not only were my expectation being met but the price of the services was lower because the techs went the extra mile by doing small things I wasn't charged for. Thank you Carl Weidman and crew.

Our salesman Cliffton Kelly went above and beyond,...

Our salesman Cliffton Kelly went above and beyond, and was very accommodating with are three children, even ran next door and bought them dinner as we were at the dealership late into the evening. The purchasing of our new vehicle was very pleasant everything was explained well and we are extremely happy with our new vehicle. We will be making the trip back for another vehicle in the future.

This is the third vehicle we have purchased from P...

This is the third vehicle we have purchased from Prestman Auto and have had such positive experiences each time. Christian is a wonderful salesman - so patient as I kept pulling up more and more cars to look at. He was so knowledgeable about each of the cars we considered and never made us feel like it was an inconvenience ( he was taking care of several at the same time and doing it so well ).
Then to work with Tracy with financing - he is such a delightful person -
I highly recommend purchasing from Prestman Auto.

I bought a car from Prestman in February of 2014. ...

I bought a car from Prestman in February of 2014. As I drove it off the lot, I noticed an airbag light was on. They had me bring the car back. They kept the car for a day and said it was fixed. The light was still on. They told me to bring it back. That time they kept it for 2 days. The light was still on. Frustrated with not being able to drive my new car, I waited until September to bring it back. As of right now, it has been 5 days and I still don't have my car. I haven't gotten a call back from them in 4 days. I've called every day to see where my car was at. Yesterday I learned that at 3:30 PM, they dropped it off at another dealership for repair. I spoke to the service manager, who promised a call back. I still have not received the return call. They won't give me a time when my car will be done, or even a day. I just called the other dealership. They've made multiple calls to Prestman to get an authorization and can't do anything until Prestman gets back to them. This place is a joke. If you want a great deal on a car, I can't fault them there. Understand, though, that with salvaged titles you will most likely need work done and, if so, DON'T USE THEIR SERVICE DEPARTMENT.

By the way - I'll bet most of these reviews are BS. They offered me free services if I would review them positively online when I bought my car.

UPDATE: a few days later and still don't have the car. I can't get a call back from them, so my wife called and has been speaking with Marshall. Today they told my wife that the problem has been diagnosed and should be fixed. They also brought up this review and asked us to take it down. My wife brought up the fact they aren't reaching out to us with updates. Marshall told her that they can't be taking time every two hours to call us for an update. My wife let them know that she wasn't looking for that - one call a day would do just fine. I called the dealership they sent the car to in order to find out what the problem was. They mentioned that they don't know what the problem was yet. Due to the miscommunication somewhere along the way, I told them just to get my car back to Prestman so I can get it back. After speaking with Marshall, he told me I could come get my car and 'vacate the premises' and gave a thinly veiled legal threat.

Good experience overall. I purchased an Acura TL i...

Good experience overall. I purchased an Acura TL in December and was not met with any sales pressure when I wanted to look at their cars. I got a great car and paid a lot less than I would for a non-branded title. I took the car to the Honda dealer and had it inspected and they said the repairs were very well done and they could barely tell that it had been in an accident thanks to the quality of the repairs. Be aware that you may not get floor mats, a second key, or an owner's manual since these vehicles go through and auction lot where these things are sometimes taken. But with the money you save, this is well worth it.
My only complaint is with their key maker, Matt McCaskell from High Tech Locksmiths. The guy is a total flake, will not call you back or respond to messages if you want to get a an extra key made for your vehicle. After a month of trying, I finally got an appointment by working around his schedule and he skipped the appointment without any notice. If you need a key made, you are better off going to the oem dealer.

This was the best experience I ever had buying a v...

This was the best experience I ever had buying a vehicle! Dub Reed is a great person to do business with and would recommend him and Prestman Auto to anyone thinking of buying any newer car! My wife hated car shopping until the experience with Dub and the low key and how much he respected your space. She has a great respect for this dealership. We love our new car!!

I was referred to Prestman by a friend, and was a ...

I was referred to Prestman by a friend, and was a bit skeptical at first. But, after they let me take the car to my own mechanic it reassured me that the car was legit. I was able to get an Audi A6 for the price I was going to pay for an A4! Thanks James, and Travis for your help!

Tracy Ball hooked me up. Best car buying experienc...

Tracy Ball hooked me up. Best car buying experience ever. Upfront about branded title and showed me before pictures before I even looked at the car. Easy to talk to and no pressure. Words can't explain how great this place is. Facility clean and elegant. I am already looking for another vehicle through Prestman Auto.

My Husband Dennis Lewis bought a truck from Brett ...

My Husband Dennis Lewis bought a truck from Brett Bond an I have to say this was the easiest an most fun we have ever had buying a truck, these guys at Prestman Auto come highly recommended .If your looking for a great deal an some super nice salesmen...Go to Prestman Auto you will be glad you did :)

This is our second car that we bought from Prestma...

This is our second car that we bought from Prestman the first one being from the owner. The first car buying experience was great so we were expecting the same the second time around.
It is hard because I would say a five star with Alec but with the financing mgr and the salesman that jumped in and misguided us so i would maybe give a 0.5!!! because one of the salesmen jumped in in the middle of the deal and ruined our experience!!! We had been working with Alec who was great very knowledgeable and helpful. We had been working with him for about a week. We had decided on a car and went in to pick it up we were waiting for Alec to finish up with someone when another salesman came over and he said that he could take care of us, that they were all on the same team and he could work the same deal as Alec could we told him we would rather wait for Alec and he still pushed the issue!
we informed him that this was our second purchase and that we were told that there would be a returning customer discount and he told us to talk to the financing mgr he told us that any deals that needed to be made would have to be with the financing mgr... which is a different story then what he had originally told us! I HATE DECEITFUL car sales men!! Which is one of the reasons I liked Prestman Auto because they were honest and STRAIGHT UP!! however this situation was not. The sales man and the financing mgr were rude! We were told there would be no discount! We were told that there would be no warranty unless we paid for it! Our last car warranty was given to us! I thought we were getting the 100,000 mike warrant however after the fact is was only a 50,000 mi warranty.they did give us a small break in price on the later. When we asked for our second set of keys to the car we were told only one! NOT HAPPY! We left with a horrible feeling i called and talked to Alec about the situation and he had no idea what had happened!! They did not even tell him we were upset!!! He then tried to smooth things over with us and take time to help us and try to make us more comfortable! he advised that he would get the dash board burn taken care of (it was missed in repairs) and do what he could to help us! We also noticed that on the back bumper above the muffler that the car was all scraped up!!! Needless to say that that we have mixed feeling about this deal! Again this review is for the second sales man and the financing mgr!!!! NOT ALEC! There will be another review for Alec!

Alex Romero is awesome :) no pressure and she let ...

Alex Romero is awesome :) no pressure and she let my wife and I take our time testing out the vehicle we wanted. We called ahead and she had the vehicle clean and ready to go. I know there is a stigma with branded titles but Prestman Auto and Alex go above and beyond to make sure things are done right.... Go here and ask for her

Totally loved our experience here! Trevor was grea...

Totally loved our experience here! Trevor was great to work with - no pressure at all. He just wanted to help us find the right car for us. We'll definitely head back to Prestman for our next car!

Great guy felt welcomed as soon as i met chase. Po...

Great guy felt welcomed as soon as i met chase. Positive personality, helped me with everything i needed was helpful in every step of the process. Anything i need or questions that i needed to be answered he had all the answers too, really recommend him he's a man of his word. If one word can describe him it would be integrity, always does the right thing and gets the job done.

A great place for us to purchase our first car! Gr...

A great place for us to purchase our first car! Great and honest customer service from everyone there and very military friendly. Trevor personally worked with us and was open to answer any concerns we had during or after our car purchase. We would recommend Prestman Auto to anyone.

I did a lot of research online before going out sh...

I did a lot of research online before going out shopping so I already knew which vehicle I wanted and that it had a branded title before picking up the phone. Todd Palmer was the agent who took my call and handled the sale. I was very impressed with the "zero-pressure" attitude. He only took the time to make sure I understood what it meant to have a branded title and to answer my concerns about the extent of the previous damage. I was even more impressed that for the test drive he simply handed me the keys and said, "Have fun!" I kicked the tires, so to speak, for nearly 1/2 hour before taking the test drive and wasn't interrupted even once. He also didn't even blink when I asked if I could have the car inspected by a mechanic.

Only two things were less than ideal. First, the final fees included a couple of surprises. One was the vehicle protection etching fee (for security engraving on the car parts) and the other was the transportation fee (for bringing the vehicle from California where it had been wrecked and repaired).

Second, my previous two auto purchases were made much simpler by the fact that the dealers participated in a Credit Union network and could pull up my pre-authorization with my CU and complete the financing on the spot. Prestman doesn't do that so I had to spend the additional time to wait for the CU to cut the check, go pick it up and then finally complete the sale.

All in all, it was a positive experience and I will certainly consider them again for my next purchase.

Maurissa was amazing to work with. I appreciate th...

Maurissa was amazing to work with. I appreciate the way she went out of her way to make sure that the car I had called for was ready and available for me to test drive. My wife and I have a growing family and it's important for us to make sure we have a second, reliable, large vehicle. Maurissa's help was absolutely necessary in making sure we were properly taken care of.

Thank you Prestman Auto and Maurissa/Debbie for taking care of our needs. Definitely would recommend you guys to anyone, and we absolutely love our Yukon.

Job well done. We'll be coming back for our next vehicle for sure.

I just bought my new car from Prestman Auto. The ...

I just bought my new car from Prestman Auto. The team there was fantastic. They were more than willing to help me with everything I needed, no matter what time of day it was!! Not to mention that I love my new car! I would highly recommend them to anyone in the market for a new vehicle!!

The sales reps at Prestman were great to work with...

The sales reps at Prestman were great to work with and informative and overall I'm happy with my car purchase. I am however, disappointed in how my financing was handled. I let them know right away that I already had an application with Mountain America and did not want my credit pulled again. I left that day with the understanding that they used my original loan application, did not refill my credit, and that is how I got my loan. Come to find out they pulled another application with Mountain America and repulled my credit. Just got a call today that my original application was still open. Quite frustrating that my credit was re-dinged when it didn't need to be. The entire financing process was misleading and I suggest being clearer with customers in the future. I will also be submitting the report to Mountain America and the CFPB.