I bought a car from Prestman in February of 2014. ...

I bought a car from Prestman in February of 2014. As I drove it off the lot, I noticed an airbag light was on. They had me bring the car back. They kept the car for a day and said it was fixed. The light was still on. They told me to bring it back. That time they kept it for 2 days. The light was still on. Frustrated with not being able to drive my new car, I waited until September to bring it back. As of right now, it has been 5 days and I still don't have my car. I haven't gotten a call back from them in 4 days. I've called every day to see where my car was at. Yesterday I learned that at 3:30 PM, they dropped it off at another dealership for repair. I spoke to the service manager, who promised a call back. I still have not received the return call. They won't give me a time when my car will be done, or even a day. I just called the other dealership. They've made multiple calls to Prestman to get an authorization and can't do anything until Prestman gets back to them. This place is a joke. If you want a great deal on a car, I can't fault them there. Understand, though, that with salvaged titles you will most likely need work done and, if so, DON'T USE THEIR SERVICE DEPARTMENT.

By the way - I'll bet most of these reviews are BS. They offered me free services if I would review them positively online when I bought my car.

UPDATE: a few days later and still don't have the car. I can't get a call back from them, so my wife called and has been speaking with Marshall. Today they told my wife that the problem has been diagnosed and should be fixed. They also brought up this review and asked us to take it down. My wife brought up the fact they aren't reaching out to us with updates. Marshall told her that they can't be taking time every two hours to call us for an update. My wife let them know that she wasn't looking for that - one call a day would do just fine. I called the dealership they sent the car to in order to find out what the problem was. They mentioned that they don't know what the problem was yet. Due to the miscommunication somewhere along the way, I told them just to get my car back to Prestman so I can get it back. After speaking with Marshall, he told me I could come get my car and 'vacate the premises' and gave a thinly veiled legal threat.