The sales reps at Prestman were great to work with...

The sales reps at Prestman were great to work with and informative and overall I'm happy with my car purchase. I am however, disappointed in how my financing was handled. I let them know right away that I already had an application with Mountain America and did not want my credit pulled again. I left that day with the understanding that they used my original loan application, did not refill my credit, and that is how I got my loan. Come to find out they pulled another application with Mountain America and repulled my credit. Just got a call today that my original application was still open. Quite frustrating that my credit was re-dinged when it didn't need to be. The entire financing process was misleading and I suggest being clearer with customers in the future. I will also be submitting the report to Mountain America and the CFPB.