I did a lot of research online before going out sh...

I did a lot of research online before going out shopping so I already knew which vehicle I wanted and that it had a branded title before picking up the phone. Todd Palmer was the agent who took my call and handled the sale. I was very impressed with the "zero-pressure" attitude. He only took the time to make sure I understood what it meant to have a branded title and to answer my concerns about the extent of the previous damage. I was even more impressed that for the test drive he simply handed me the keys and said, "Have fun!" I kicked the tires, so to speak, for nearly 1/2 hour before taking the test drive and wasn't interrupted even once. He also didn't even blink when I asked if I could have the car inspected by a mechanic.

Only two things were less than ideal. First, the final fees included a couple of surprises. One was the vehicle protection etching fee (for security engraving on the car parts) and the other was the transportation fee (for bringing the vehicle from California where it had been wrecked and repaired).

Second, my previous two auto purchases were made much simpler by the fact that the dealers participated in a Credit Union network and could pull up my pre-authorization with my CU and complete the financing on the spot. Prestman doesn't do that so I had to spend the additional time to wait for the CU to cut the check, go pick it up and then finally complete the sale.

All in all, it was a positive experience and I will certainly consider them again for my next purchase.