Powersports of Greenville Reviews

My girlfriend and I were riding our Can-am Spyders from Atlanta, GA to Charlotte, NC to visit my parents. As we neared Greenville, SC on I-85 I suddenly noticed my 2012 RT-S developing problems. We were able to pull off on the side of the road and I noticed that bright green coolant was leaking and splattered on the front of my bike. A quick check on our phone found that a Can-am dealership was 9 miles away, Powersports of Greenville. I called and talked to their Service Manager, Ethan, and he sent a tow to come get my bike. Within 20 mins of making the call my bike was being loaded, talk about service! To make a long story short what was thought to be a coolant problem turned out to be a catastrophic failure of my engine. We had no choice but to leave my bike in Greenville and head back to Atlanta.

Over the next few weeks, Ethan worked with BRP (the manufacturer of Can-ams) to determine what parts were needed and where to order them. Ethan also went way and above to prove that what happened was due to no fault of my own thus it became a warranty issue. Ethan gave me his personal phone number so that we could stay in touch over the next several weeks. Ethan and his crew worked diligently over the next 6 weeks receiving parts and rebuilding the engine, even sending me photos as the work progressed. Once the engine was complete and the bike put back together, Ethan drove my bike for several days to ensure that everything was performing as it should.

We finally returned to pick up my bike. I can't express in words the appreciation and admiration I have for Powersports of Greenville, in particular Ethan and his service department. Keep in mind I was just a Spyder rider from Atlanta when this all started but I now feel as though I have an extended family in Greenville. My biggest regret is that they are 3 hours away and not here locally. Wish I could give them 10 stars because they deserve it!

Thanks to our home base for our spyder club for working me out a great deal on another can am spyder. Thanks to Jeff Mike Jayson and Kevin....you are the best.

Quick visit to the service shop for a tire mounting. Excellent team running this place. Fast and friendly service. This folks know all facets of power sports. Give them a try. You won't be disappointed.

Very friendly help from Ryan without being pushy. Thank you!

I just bought my first bike from here the other day. All the staff was knowledgeable and extremely friendly. I would highly recommend them to anyone.

David and Kevin
Did a great job- Raptor 700

I backed out of purchasing a MT-09 last minute (sorry Chuck and Mike) because I got a deal through a relative. They didn't hold a grudge or say anything, instead they gave me a great deal on my wife's 2018 rebel 500. They were also willing to receive and assemble the ordered MT-09 from Yamaha for the lowest price I could find. Great people. Will continue to use this shop.

Would like to do business, but bike is too old for service dept. When in the store to pick up some parts for my bike, I mentioned that I'd be interested in getting some service work done, but was informed that my 1996 Shadow was too old and they didn't work on anything 10 years or older. Never heard that one before, but I guess business is so good they can turn down potential customers and/or service work on a bike that they are a licensed dealer for. Too bad because there's definitely a need for good motorcycle repair shops in the area.

UPDATE:
The day after the original post, I received a call from the service manager. (He must have gotten my phone number through my Google account info). He spent over 20 minutes on the phone with me and was concerned with the 2 star rating I originally posted. He explained his policy of not working on older bikes and I can see his position considering most 10+ year old bikes sometimes aren't really worth the amount of work that is required to repair them. For instance- After explaining the issues I've been having with my bike and all the things I've already tried to do to fix it myself, we determined that my bike might potentially need $1500 worth of engine work, but it's only worth $2500, so I'd have to decide if I wanted to proceed- (most people wouldn't).

On the flip side, I feel that people with older bikes should not be excluded from getting their bikes serviced by a licensed dealer just because of the age of the machine. Not a very good way to reward people for their longstanding brand loyalty.

At any rate, I've upgraded my rating to 4 stars due to the genuine concern shown by the management and their willingness to reach out to get the problem resolved. Seems like they truly want to keep a good reputation and are willing to go out of their way to keep customers happy. That's what I look for in a business and is too uncommon today.

Been looking for awhile for the right 4 wheeler. Luckily, I was able to be helped by Dara. Even though it was a busy day, she took the extra time that I needed to find the right one for me. Her and her knowledgeable staff got me on a Raptor and I love it. The total process didn t take that long at all which was great of course.
So Greenville and surrounding areas, make sure you go here first, it will be the only stop you will need to make.
Thanks Guys!

Great store all around, helpful, knowledgeable, and made a great deal!

Excellent buying experience! Well worth the 1 hour drive from Hendersonville NC. Mike, the sales manager, quoted me an out the door price over the phone. And when I walked out the door, that was the total price I paid. No surprises, no hassles, perfect. I highly recommend this dealership.

These guys are amazing from start to finish. Thank yall. Jeff rodney and kevin are awesome.

I went in just to look around some. Ryan came to show me around and his enthusiasm and knowledge about the motorcycles changed me from just looking around to seriously thinking about buying a new motorcycle. Thanks Ryan!

Awesome experience dealing with Chuck! He helped me with my trade-in and got me set up on the perfect bike for me. Also an accessory for the bike that was missing was found and shipped right to my door. My wife will want a new bike soon, so I'm sure we'll be back! Thanks again Chuck and Mike!

Worst experience out of any powersports dealer I have ever dealt with. Robbed me of nearly $1,000 worth of "labor" to fix a bike that ran slower after the "repairs" than it did completely stock. And it has top of the line chips, belts, clutch plates etc. installed on it. Will never bring them any of my business or anyone I know. Stay far far away from this shadey business.

Also when confronted about the worsening noises and performance I was told "well it runs better than when you brought it in". Which is only true because the starter was bad and it would not turn over period. Again I would deal with a business run out of a trailer before going back there. Not trying to bash, just stating facts.

DO NOT ORDER special items from them. Buy what's in stock! We got baited and switched for a lawnmower attachment. Told us product would be 5-7 days for delivery. 3 weeks later we still don't have it. We did 6 months 0% for and item that has not been delivered. They now claim they TOLD US it would be a month for delivery, prior to purchase...which they did not. Who waits a month for a lawnmower when you can just go to Home Depot and buy one for the same price? We will not be conducting any future business with this retailer.

We were traveling with our two Can-Am Spyder bikes from Atlanta, GA to Charlotte, NC...just outside of Greenville, SC one of the bikes broke down off of I-85. We searched for the closest Can-Am dealership and it was Powersports of Greenville. I headed there on my bike and left my boyfriend. He called the service department and 20 minutes later he called me to let me know that his bikebis being loaded on the truck and will be at Powersports shortly. The customer service, professionalism and dedication that Eithen the service manager treated us with are beyond words. The problem with the bike turned out to be a catastrophic engine failure and we had to leave the bike there. Eithen stayed in touch with my boyfriend throughout the entire process...worked hard with BRP to make it right and yesterday we picked up the bike...GREAT TEAM and we can only hope that Powersports of Greenville was near by. I will recommend the Service Department to anyone....No word can express our gratitude and appreciation we have....Eithen is a man of his word and his team is dedicated to their customers! If there were 10 stars...I would have given them 11!

Customer service is obviously their priorty !! Bought several units from these folks and always satisfied above and beyond. Mike and Jason always make sure you are getting the best deal around. lots of selection and fair pricing. If they dont have what you want the can get it quick. Stand up honest people.....Hard to find these days.

These guys are great people very helpful and kind way better service then I received at foothills motor sports i would recommend yall to every one

The old bait and switch. There was a very good internet price. I called and talked to Sean to verify that the vehicle was still for sale. He said it was available. I told him I was going to come in to drive it and buy the vehicle. When I arrive --from an hour away-- i was told someone put a deposit on the vehicle the day before. Sean told me he had similar vehicles and would make me a great deal--for $2k more than the other vehicle. I bought the same vehicle from Grapevine Power Sports.

I was going to buy a new 2019 Honda Grom from these guys. Their advertised price on them is $3399. After all the tax, tag, dealer fees, it was $5200 for their best cash price out the door. This place is a joke!!!!

ps.. i bought the 2019 honda grom for $3500 cash at foothills the same day.....

Parts dept is unknowledgable
Rude and unfriendly
Ordered parts 3x all 3 orders wrong
Brought Can Am one time for service and was very dissatisfied

We got great service from Mike, Johnathan, Chris, Pablo, and Kevin! Thank you so much for your help! I would recommend them to all I know!

BEST BUYING EXPERIENCE...EVER!

Thank you to all the employees of Powersports of Greenville for making the purchase of my new motorcycle so enjoyable. I traveled 3.5 hours to buy my new bike and boy was I impressed. From the moment I walked in, there was a smile from each member of the team and a welcoming attitude. Kevin, with finance, was expecting me and had everything waiting when I arrived. Signatures were all that was needed from me. Frank, in the service department, was awesome! I explained that I had a long ride home and I was concerned that it was going to be too cold without my heated jacket (don't judge me) and he installed the pigtail that I brought with me, right there on the spot! He showed me how the security system worked and made sure that I was comfortable with all aspects of my new bike. He also answered various newbie questions I had with no complaint. Kudos to Jayson, too. He is a super nice guy and made sure that my experience there was top notch. The whole place, under his guidance, ran like a well-oiled machine.

I had the pleasure of crossing paths with several other employees (that shall remain nameless, only because I can t remember names, not that they aren t memorable) and each and every one was helpful, pleasant, and seemed to really know and enjoy their job.

Thanks guys! My trip from NC to SC to make this purchase was totally worth the drive. Give these guys a shot, whether you are local or not, you won t regret it.

Great sales staff, my purchase was a pleasant experience! Service department does good work but may be a little too expensive per/hr

Just bought outlander xmr 1000 from jeff and kevin always a pleasure doing business with them always makes everything easy and headache free

Whatever you do don"t try to buy one with a credit card !!!!!!!

My experience at Power Sports of Greenville was great! Pablo was very helpful with getting me the deal I was looking for. Kevin in finance was very pleasant and knowledgeable and guided me through the dreaded finance paperwork with ease. I will be coming back here for my next purchase. I would encourage anyone to come and talk to Pablo and Kevin.

I have experienced nothing but great and friendly service. Parts guys rock!

Went in to take a look at a 2020 kawasaki ninja 400. Jeff got me one hell of a deal on not just the bike but also gear. I definitely recommend going to see Jeff at power sports.

Great quick-service got out of there much sooner than I expected
Thanks

Kevin, Cameron, and the entire team in a whole were great. Even if we were one of the salesmen's customers they interacted with us and made us feel welcome

Caleb and the other guys here were great! Excellent customer service here, everyone treats you like an old friend. They made the whole process of buying easy for a first time rider, and they had a lot of different options available. Highly recommended!

I just bought my first bike from here. A Yamaha R3. These guys are awesome. They worked with me every step of the way and always treated me with respect. I recommend asking for Mike or Jeff. I grew up around car dealers so I know how they work. These guys are nothing like them. Honest, respectful, hard working and just all around cool as hell.

Great prices and customer service with fast shipping!

They are great with the customers they dont try pushing you around and they give you your space and you go to them when you're ready

Jerry in service was exceptional with my service needs. The task was done well and expeditiously.
I'd recommend this organization without exception

Kevin and Jerry was great! Very professional and knowledgeable I would recommend Powersport of Greenville to any in the market to looking for any motersport.

We had one of the best experiences working with Charles Williams and the entire crew. Charles went above and beyond. The parts department was also incredible in fitting our son for helmet, jacket and gloves. Nothing but a first class experience. Thank you Powersports of Greenville.
The Whites

I Called to see if they had an O-Ring master clip on links... they check & say yes we have a couple different ones... I drive 20 minutes to the store & they tell me, we don t have any of those in, sorry

Save your time.

Helpful and friendly service before and after the sale! Would definitely recommend to friends!!

Knowledgeable, friendly, over all a great experience purchasing my motorcycle from these guys.

Power sports of Greenville is a great place with great selection of power toys. Their sales staff is very friendly and knowledgeable. They will find the best product to meet your needs and offer you financing insurance and all services you may need to purchase your next power toy. Their parts department are very friendly they will help to find the right parts and ordered for you and provide and excellent service. I bought my Can Am F3 from this dealership and have it serviced there. Their servicr technical staff is well trained, friendly and knowledgeable. I recommend this place.

For the best customer service make sure you talk to Chuck, he is awesome.

Great place to buy powersports/motorcycles if your looking for unhonest salesmen who will tell you anything they might think you want to hear in order for them to get a sale, not get you on the best bike or vehicle for you. Of course you ll need the $1000+ extended warranty that they push onto you as well. If I had to do it again I would go somewhere else to make my purchase.

Bought an ATV from Ryan on Saturday. Had a great experience with them. I plan on having all my servicing completed there.

Very helpful staff and the best deals I've found for used bikes.

Great customer service great staff everything was amazing. Great place to buy and/or service.

These guys were awesome not only were they there 2 hours after closing to get us set up with my husband's new bike but they were so friendly to us and our 2 young kids. Would recommend them to anyone looking for a bike. We will definitely be back with all our business. Thanks guys.

Once I purchase I'm sure another star for the perfect 5 will be added. It's a fast pace time for these guys. Yet they made sure I not with the intent to purchase a cruiser yet took and gave me all the time and customer service possible. Now when I am ready we don't have to do all that. New or used, in road off road 2 wheels 3 or 4. Your kids first start for us big kids. They have it.

The friendly staff took time to help me select the right vehicle at a very fair price. These guys are really good.Fully satisfied.Highly recommended.

Ethan and the guys over at Powersports were more than helpful! Great service and was able to work with me when I was out of the country. Even helped load my bike up for me since I tore my MCL. Great business and if you need and work for a bike or quad I highly recommend them! Thanks again guys

Great staff. Very knowledgeable. Vast selection of motorcycles to choose from. Great prices compared to competitors. Also wide range of parts and accessories.

Jerry was great, he put up with me asking a million questions and was very knowledgeable. He definitely is looking out for you and what you'd feel comfortable riding. I highly recommend buying from here, and if you go, ask for Jerry! !

I had just gotten my license and was trying to get on a motorcycle as soon as I could, Charles really helped me out with reviewing the options for my price range and I came home with a nice little cbr 250r. Great bike, great service but I do wish there were some other things I could've worked into the deal

Always a pleasure doing and bringing my business to Powersports of Greenville!Very friendly and knowledgeable staff,I would recommend to all my friends and family!

I am rarely impressed with the work of service departments for cars or motorcycles. But, these guys deserve high praise indeed! Especially when you are a do it yourself guy, and through no fault of your own, you fork something up, and take your front fork to them because the Allen head screw in the bottom of the fork gets stripped out due to faulty Harley Davidson design/using ball head Allen head socket, they will unscrew your situation literally and figuratively. Genuine gentlemen and scholars they are!

Went to to purchase a motorcycle tire (including instillation) and was told I needed to drive my motorcycle back to the service department, before I could purchase the tire or have it installed. Apparently, they're uncomfortable working on older motorcycles. It's a shame. My wife and I were going to purchase a Razor here. After my experience, I've become extremely apprehensive about this place.

Very friendly and the best customer service (rusty is the one who help me out)

Knowledgeable, friendly staff. Very impressed with how they treated me and my son since he's a first time buyer of a motorcycle. Will return for purchase. Charles very helpful

Don't let the sales team try to play with numbers like they tried to with me - trust me this sales team is a joke and attempts to hide numbers. Advertised price on new 2019 KLX was $4699 - total out the door price was $6,139.75 - what a joke! How can you try to add on over 30% to advertised price?? That's not normal at all...

Save your $!!!! They don't service their used equipment. I purchased a used bike and didn't even make it home. Did they offer a refund or free repair? Lmao!! You take a guess...

"Jerry Sales" that is what you want to hear when you call up to powersports of greenville. He is the best person to deal with up there hands down. He treated me like I was his only customer and answered all of my questions and helped me make the right decision on which bike was best for my girlfreind and one for me. Thanks JERRY you are the best.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great selection. Helpful salespeople. I mainly go for parts and service and they always do a great job.

These guys are laughable, I've had multiple horrible experiences with them.

"half a day" jobs turn into month jobs, before I have to pick up a non running bike.

Horrible service counter workers,

Price gouging like I've never seen, $1200 in additional fee's for a entry dirt bike.

I've personally seen them sell bikes with cracked frames, not honor warranties, and sell bikes that are literally knocking going out the door.

I can't recommend enough that you run in fear from this place.

Caleb is the best salesman and know how to treat his customers.

I wanted to say thanks to the guys at Powersports of Greenville who fixed my 4-wheeler. I have taken it to 2 different local shops without any luck. I was going to junk it and move on but they told me they could fix it and they did.
THANKS GUYS

Go to foothills. These guys don't have a clue what they are talking about and are very rude

Jerry and Kevin helped me purchase my first motorcycle, very helpful. Great place to go

Bought my boys 8 and 6 years old chest plates, are and leg gaurds. Tim was soooo helpful

Fantastic place to buy a bike from. From sales to service to excellent selection of high-quality new and used bikes, can't really say anything bad about my experience with these guys. Michael and Kevin really went out of their way to hook me up. If you're looking for a bike you need to check em out.

Great Experience with these guys. Travis was very knowledgeable with helping us choose the correct UTV model for us. The finance manager Kevin made the experience very smooth because he kept us informed and made all of the paperwork easy. Parts guys were amazing too! They took time to fit each child with the proper gear to ensure their safety. I would recommend these guys to anyone!

My son bought his first bike from here today. Great customer service. Thank you Austin and Jeff for all the help. You are appreciated

On a recent bike vacation, I discovered I forgot to put the oil fill cap back on my wife's Spyder RT(dumb I know). I was 1500 miles from home and no dealership would stock this item. It was Thursday and I called PS of Greenville and asked them if the could order one and overnight it for a Saturday delivery(which I paid for the overnight Saturday charge happily) and I will pick it up, they assured me that was not a problem. I was 3 hours away and had a brother I was going to visit in the area. I showed up Saturday and discovered the part was not in. Can Am's fault, not PS of Greenville. The only way to check oil level is with this part. The parts man reacted quickly and found a Spyder RT being serviced and offered to give me the oil fill cap of the service Spyder and when the part get's in on Tuesday, they will replace it since I could not wait around until Tuesday. They put the customer's need first and being a motorcycle rider for the past 40 some years, this is hard to come by. Thanx so much for removing my stress caused by my own stupidity.

Chris and Kevin were very informative and helpful in getting me set up with my perfect bike! I highly recommend this place to anyone looking for a new toy, parts, and great service.

When you go ask for Austin. He's the best guy there!

Helped me choose new set of tires for sport bike, laid out pros and cons of each option. All workers I interacted with were knowledgeable and friendly. I'll gladly go back to these guys!

Bait and switch. Advertised a used bike for 1,500, but wanted 1,650 for it once at the dealership. 10% upcharge. Then went into the whole slimy used-car-salesman routine of having to go "ask the manager" five times. There are plenty of honest dealers out there more deserving of your business.

Great deal on the bike work done on the bike in a timely manner

Great place to find a new ride, brand new of slightly worn. Got a FJR from them and the sale, service and parts delivery were great. Compare prices and you too will see that this is the place to go. Good prices delivered or installed professional by Outstanding people. It doesn't matter what you ride, only that you ride...

Eric and Kevin are awesome!!! They cut us a great deal. We ll be back!!!

Great staff! Very friendly and helpful!
Huge selection of inventory & knowledgeable salespeople.

Great place to buy a used ATV. Chris found one within my budget. He even worked out a discount after hearing what I was buying it for.

Michael and Jonathan are absolutely fantastic! This was my first time buying a bike, and they were very patient and knowledgeable. They had the bike I wanted set aside when we arrived, and the process was smooth. Thank you everyone at PowerSports for a seamless buying experience!

I had some warranty work accomplished. My after market warranty company was not easy to deal with. But after several days it got worked out. The service department hung in there with me. Goldwing was completed correctly and in a timely manner. THANKS

Jeff is the man very helpful and friendly answered all my questions and went above and beyond to help me find a bike that would fit my needs as well as my budget loved my experience here simple no hassle or bullshit that you find at most dealerships that try to tick you into buying things you don't need. If you are serious about buying a bike even if you don't have credit defiantly stop by Powersports of greenville you will not be disappointed they take care of everything except the taxes that you have to pay downtown at the dmv, and they do their own financing with low interest rates, I was able to get approved for a 2016 kawasaki ninja with no downpayment for really cheap monthly payments. I was also able to get a discount on some gear that was bundled in with my payments. Definitely worth a visit if your serious about buying a bike.