I went to Ultimate Veritas for the first time and I am so glad that I did. I really appreciate everything about Debi! She really listened to me and used her skills to make me happy with my hair. I highly recommend visiting this salon.
Aj is now at Elevation Salon downtown on Butler Street!
I spent 3 hours and over $100. for a shellac manicure and a regular pedicure. Within 5 days the polish came off a fingernail. Having a gala that evening, I stopped in and requested it be repaired. The owner said return in 2 hours and it could be done. I returned on time and waited 20 minutes. No one greeted me. I finally went to the owner and told her I needed to leave. She apologized but offered no compensation. The shop had 3 clients and 3 stylists. I can see why this shop closed earlier. I will never return and would not endorse it. Find a business with skill and values clientele.
I'm VERY picky about my hair and couldn't find a stylist who could give me a quality haircut that I liked. A few of my co-workers suggested I try Brooklyn at Ultimate so I gave her a shot. I am VERY impressed with her. My cut is always great and she does what I want not what she thinks I should do. Because I'm on a budget I do my own color and have had stylists give me a hard time about it in the past because they want the business. Brooklyn never does this, in fact she even told me that my color looks good! Over the past two years she's been nothing but great and I'm definately a loyal client now.
As far as the salon in general, the receptions and other staff have always seemed pleasent although often quite busy and hurried.
I wanted to get my hair & makeup done there for my wedding ceremony. & I m glad they got me in last minute, the way I wanted my hair was perfect just how I want it but my makeup though. That s a different story. It was nothing like how I want it, the picture I showed her was nothing like the makeup she did on my face. I was so disappointed & upset. I don t think I will ever come here again. On my wedding day though? She made me looked like I had sooo much makeup on & my eyeshadow looked like I had racoon eyes. I was so mad. I left there an hour before my ceremony & I was not happy at all.
*if you re going to be a professional makeup artist please please PLEASE know what you re doing.
My designer Mercedes is talented, professional and kind. She gave me just what I was looking for.
Renee is no longer at The Ultimate Spa Salon. She is now working at Elevation Spa Salon, #661-3636. She is now going by her first name Tiffany!
Mercedez did an amazing job on my hair color and cut!!! I wasnt in love w the color at first but when I told her she was not offended at all and fixed it to where I loved it. I appreciate her time and efforts in getting me to the look I wanted and I will definitely be back to see her again!! Thank you!!!!!
HORRIBLE customer service!!! It was my wedding weekend I called the day before my wedding day to ask a question only to hear that they no longer had someone to do my wedding makeup! They were "going to call me" but I had called them the afternoon before my wedding THANK GOD I did or I would have been screwed the day of!! They told me I would have to reschedule!!! Yeah not going to reschedule my wedding day it is that day or not at all!! No I'm sorry! No let me help you. No one called to apologize or let me know this was going on! DO NOT go to this salon!
Had haircut all color spent over $200.00
My color should not be fading yet.
2 weeks it has lasted
Using their shampoo( yeah
What is in it?
Plus she pulled my hair like I was a rag doll
Never again
Pissed I decided to go in first place
I used to go to this salon growing up and loved the atmosphere and talent. I was so sad when Debbie temporarily closed the salon. I went back a few months ago for a bridal party! They were all AMAZING considering all of us girls had thick, long, and a lot of hair! They were able to work together to get us exactly what we wanted. I was so impressed that I will keep coming back. My recent visits have been with Casey, (sorry if I spelt your name wrong) and she is so professional, meticulous, and has a friendly and inviting mannerism. The wax that they use is the best since it doesn t irritate my overly sensitive skin and with their technique the redness goes away quickly with no bumps!! So glad that this place is opened again :).
Long overdue, a huge THANK YOU to Debi, the salon owner for seeing me on short notice around the holidays, + her discretion, "secret garden." Debi was welcoming, kind, reassuring, shared tips & A bonus- free brush. I am grateful for assistance at a salon that cares about their clients. I attempted for 4 months to obtain a product from a Whitney Way area hair salon on the west side of Madison to no avail. Highly recommend this salon and their services. Prices were also more reasonable & service TOP NOTCH!
Excellent. Debbie does a great job with my hair. Very professional. Her desire is to maximize your a appearance. I would recommend this place to everyone
This Salon has gone down hill over the years. I had a hair appointment on Sept 13th for a wedding that day. I had to drive 20 to 25 mins to get to the Salon. Once I had arrived I waited at least 10 to 15 mins before the girl behind the counter came over to talk to me. I should say before she came to talk to me there was a girl that came over to her and they were whispering and looking at me and then a third girl came over and they were all talking and whispering and looking at me. That is when the girl behind the counter came over to inform me that the girl that was going to do my hair had walked out and quit the night before. REALLY ! Okay, the salon couldn't had called me the night before or even early the next morning to let me know !!?? I was shocked when I found out. Always pissed off ! I will never go back there again. That is no way to run a business. The girl behind the counter was a new girl and kept telling me sorry. I have noticed a lot of Stylist have been leaving The Ultimate Spa lately. Also, before I left the Salon I did ask the girl behind the counter if my regular Stylist was still working there for I had a future hair appointment. She looked to see and told me NO she had also had quit a week earlier. I am glad I had asked for I sure did not want to go through this again. Ladies think twice before you go to The Ultimate Spa unless something like this does not bother you and you like being treated like this ! No thanks !!!!!!
I love this salon. The owner, Debbie, is amazing and very attentive. The interior is very beautiful and the employees are highly skilled. Very highly recommended.
I just want to say that my experience at the salon was great. I got a spray tan and my hair done by Casey right before my friends wedding and Casey was wonderful. Spray tans can be kind of uncomfortable when someone is personally spraying you but Casey made me feel so confortable and did a great job. I can never get an even spray tan and I don't think I have one uneven spot. I have been going to Casey for my hair for years and never had any complaints. She always has the best ideas and gives me the royal treatment when I see her. The latest experience I had was getting eye lash extensions by Allison. I barley any lashes usually and after getting them it looked amazing. Allison made them look so real and perfect. They lasted about 3 weeks and I should have went in and got them redone but just ran out of time!!! But I can't wait to make a new appointment to get my lashes and my hair done again!!! Go see Casey and Allison!
I just had the most insane experience at The Ultimate. I am actually a hairstylist at a different salon on the West side of Madison, but I was given a gift card to The Ultimate for a facial. My appointment was scheduled for 10:00am and I arrived at about 9:45am for my service. I quickly noticed that all of the lights were off and the door was locked. There was another girl waiting in the parking lot so I asked her if she was waiting for an appointment also. She told me that she actually worked there and it was her first day and she wasn't sure what was going on. I then realized that she was the person who was supposed to give me my facial. She was very nice and I could tell she felt really bad so I told her not to worry I would just wait in my car for a few mins and see if someone shows up. She then told me that she had been waiting already for over an hour. After about 20 mins I was finally let in to the salon and was greeted by the owner. She told me that the girl who was supposed to be doing my facial had left. I explained to her that I had been given a gift card and at this point after all of my trouble and waiting I would just prefer to get my money back. She then went in to along story about how the FBI is investigating for fake gift cards that have been issued online. She asked me where I got the gift card and when it was purchased and wanted all of the info off of it. I felt as though I was being interrogated! All I wanted to do was use my gift card and get a relaxing facial! She told me that people had been selling fake gift cards to her salon online and I assured her that my mom had purchased the gift card in her salon, not online. She was slurring her words and seemed very our of sorts. After some exchanging of words I realized that I was not going to get anywhere with her so I gathered my things and left. I am not sure what I am going to do now because I have a $75 gift card that I have no interest in using. Being a hairstylist myself, I know that we would never talk or treat our customers this way. If you are thinking of trying this place I would strongly urge you find somewhere else.
Teresa! Over the years she has given me a variety of cut styles and colors. She is expert at her work. I have been please with every iteration. Love her work.
The best. See Ericka. I don't like to "do" much to my hair. She makes it work, well.
ultimatespa.com
