Every person with whom we interacted proved knowledgeable, personable, and easy to work with. From the first guy Abdul who knocked on our door to see if we would like a free estimate to the last guy Mike who came to check in with us after we had our insulation and Solar Eclipse installed in our attic, we were completely pleased. Power's work is top-notch and their reputation is untouchable. We liked the work that we had completed in our attic so much that we then went on to sign up for a window project with Power. This is a company to trust and work with if you want stellar home improvements and stellar people who will keep you informed of everything they're doing.
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The Power Home group's service was excellent. They called ahead of time informing us when to expect service. Technicians came on time and completed the work. I had multiple Windows replaced. They were professional. Project manager visited during the time to oversee the work done by technicians. Was very happy with the whole experience.
We are getting our windows installed by Power. The most significant of which is a bow window on the back of the house. We initially wanted a bay window, but the project manager informed us that a bay would create more problems, so we ended up going with a bow window. I appreciate the fact that the company is committed enough to the quality of the work that they wouldn't do something that's not in our best interests. The quality of work thus far is very good and everyone has been very communicative. They are no nonsense, straightforward and trustworthy.
I had windows installed on my house and loved them. Everyone was so nice and did such a great job with everything. After my first purchase of 10 windows we really needed, we decided to buy the rest for the entire house because they look so great and make a huge difference on our home. We are very satisfied and highly recommend them to do work on your home.
We contracted Power Home Remodeling to replace the crappy windows our house was built with in 1996. A few years ago we had replaced the upstairs windows with Home Depot's finest vinyl windows. They were good solid windows-far superior to the cheapo units the house came with. This year we did all of the lower level windows on the back side of the house. We have nothing behind us but farm field, so when the wind howls in the winter from the west, we have zero buffer, and our family room was always very chilly.
With the new windows from Power, it is not only much warmer but also much quieter than before. Until the wind gets up to 30 mph+, we can't hear anything. Just for kicks, when the temperature dropped to -10 F, I took my digital meat thermometer and first held it against the new PHRG glass for 2 minutes. I had a reading of 62 F, which thought was pretty good since I only have the thermostat at 65. On the Home Depot windows from a few years ago, I had 59. On the original windows that remained, I only had 53. No wonder we were always cold.
Shortly after the first round of windows, Power called to ask if we wished to take advantage of being a returning customer to get great deals on more windows. Kyle, the friendly sales rep, (the first sales rep was Joe, also a friendly guy), offered a good price to complete the remaining 5 windows, as well as a new front entry door to replace a Pella unit that had not been installed very well (that's what happens when you know a "guy", rather than go with professionals).
Well, they just completed the windows and door, and it is another job very well done. I was just telling my mother and brothers over Easter dinner that the new windows can be opened and closed with a single finger, and sure enough, they can easily be lifted and closed that way.
We are quite pleased and would recommend PHRG to anyone seeking quality products and unstallations.
If you re in the market for windows this is the company to go through. No hard sales tactics, no run around on pricing, and seamless no hassle installation is what you get with Power. I couldn t be happier with my new windows!
This company is the worst. The work done was shoddy at best. They failed to keep appointments and were extremely overpriced. I have rarely been so dissatisfied. The install looks hoorible. Windows are over caulked inside and out. Theyre a complete mess. As a construction professional myself I'm surprised they are in businness at all. DO NOT HIRE THEM
We recently had Power Home Remodeling Group install 3 vinyl replacement windows. These windows being replaced were not your typical wood window sashes on the wall. These were new construction vinyl windows from the 70's that were installed on the face of the roof. The installers Mr. Lee Stowers and Mr. James Davis were as professional as could be. They replaced every piece of rotten frame wood around the window. More realistically they rebuilt the entire frames. The new construction was an improvement to the original product. They cleaned up the entire job site. It was like they were never here. Thank you guys for doing such a great job at my mothers house.
Seriously people whom left the positive feedback should either work for this company or they are just suckers who took the advise of their sales rep and went with the estimate they came up with. This would be my last of them to see.
reliable staff, finished the job on the day scheduled and left everything clean. since then had them come out 2x to fix a handle on the window that my kids broke , both done in a timely manner and free as its part of the lifetime warranty. only drawback is , the sales pitch takes forever, they really wear you down , come up with multiple prices. once the job was done they had a "inspector " come out which is a joke, its another sales person who is trying to get you to buy more windows etc at a "discount" price so to sum it up, great work but its pricey and they hassle you to buy more
My wife and I had been talking for a couple of years about getting vinyl insulated windows but really didn't know that much about them until PHRG's representative, who should really be mentioned, Luis Bonilla, came to our house and did his presentation of the vinyl insulated windows. He was so knowledgable about his products. This is where we were sold on the vinyl insulated windows. After he sold us the vinyl insulated windows, everything went so smooth and so very professional. His measurements were verified by another contractor in charge of the installation. He told us of the installation date. The installation day came and they were very professional installers. Once again the measurements were checked to verify the measurements. I had 11 vinyl insulated windows installed so it took two days to install but the crews were very professional, courteous, and friendly. They cleaned up everything and didn't leave anything behind that would take away from their installation responsililities. I will definately use them again if I have other projects that they can do. I'm very pleased with my new vinyl insulated windows, as they make my house look soooo good. I highly recommend PHRG. Great communications and a pleasure to do business with them.
We had our new windows installed yesterday and we are loving them. First it was an easy installation by" Power Home Remodeling Group", taking less than half a day. Very courteous and expert professional construction job. The windows are worlds better than our old wooden 50"s era windows. These windows make our house so much more quiet , they are easy to open, look great and have added great curb appeal from outdoors.I highly recommend this company if you need new windows, you will not be disapointed.
I am very glad I chose Power HRG for a roof replacement. These professionals made the entire process seamless and stress free. The installation crew were amazing and other than the dumpster you would never know they were here. Thanks to all for your great work.
I had Power Window specialist come to my home June 21st. His name is James Dean. What a super guy! He fixed my window in minutes, and showed how I could do it, too. Step by step! Thank you, Power Windows! I sure made the right decision when I had my replacement windows put in by your company! What other company keeps their promise of service...and, cheerfully! I just celebrated my 8th year of owning my Power replacement windows (and, a few service calls) BUT, always standing behind their product. Thank you! Carol
Had PHRG install a new roof on my house today. The crew was on time, quick and efficient. As soon as they left I went outside to take a look and a neighbor already commented on how fast they were and how good the roof looks. I love the product and how my roof looks now. Not to mention the peace of mind knowing I got a great product with a great warranty. I was and am very pleased with my first experience with PHRG from sales to finish. I recommend PHRG for anyone looking for a new roof. I definately want to go back to them for future home projects.
An all round group of awesome Power employees, from the pitch man to the sales rep to the inspector and especially the actual roofing installers. Super speedy, and very efficient, pro plus quality of workmanship from hard working crew that takes pride in their craft. I recommend this crew to anyone !. Eli Branzburg( our remodeling consultant) has made us a fan of Power products and crew because he walked us through the experience that it was, answered EVERY concerns that we had ! I can go on all day about how professional the actual crew were, on having to deal with our uptight neighbor, from the start to the awesome finish. Only time will tell on their product, and we are not concerned as we are reassured by the warranty, but we are very happy campers with the very qualified team! Power CEO needs to give this particular group of their employees a bonus! OUTSTANDING!
Great at presentation and product is good but rushed service and installation they missed the first day of install and rushed the day after, horrible customer service and warranty staff, final product installed looks really rough and have caused too much damage and trying to get it fixed but they want to charge more even for the damage they caused. From nails on ground all over, to left over pieces of shingles, to damaged gutters and screen doors, they came out replaced the damaged gutter caused by them and they made it even worse, Pictures don't lie. Tried too many times to get in touch with someone who really is something with the company but it seems that this company is all about money and expensive services that are always pushed. Jeff or Adam company founders should get involved as their names show up as anyone looks up the company name and shows how much the company made in 2016. This isn't a charity project but yet it makes you feel you have to keep chasing after them to get the job done right. And still nothing but chest pains and headaches on a job that could have been done right from first time.
We had a new roof installed by PHRG. Steve Mast, our remodeling consultant was very pleasant, informative, and patient in answering our questions. Our decision to go with PHRG was based on the product quality besides PHRG commitment to a quality installation. Also, we were grateful to know the installation crew were qualified professionals with high standards and expectations. Knowing that PHRG approached our roof in such a professional manner gave us peace of mind in knowing the work would be done once and done right. The materials were dropped off the day before the install and the crew arrived around 7:30am with the dumpster shortly after. Our two story colonial was completed same day in 45 degree weather with a slight breeze and all clean up accomplished by 7:30 pm. The new roof is a huge improvement and looks good.
Product and installation was top notch. Professional installation team. Only complaint is that when we had to reschedule they weren't very good at communicating with us. At one point the crew just showed up without anyone letting us know they were coming. The Crew was good about it and were very understanding and came back a few days later.
This company has provided excellent service and wonderful workmanship with utter professionalism! My house looks absolutely fabulous and I have full confidence that it will hold together and maintain its beauty for many years to come. The whole shabang... Gutters, doors, siding and windows... Outstanding!
Melanie was very thorough in her explanation of what was to be expected during installation. Everything went exactly as she told us it would. The team of installers we're very professional in their workmanship and mindfulness to our home. I highly recommend them.
The roofing product that was just installed on my house was top notch. Every person that I talked to at my house or on the phone were super helpful. The install was very quick and painless. My house looks very nice and I'm glad I used Power HRG.
Everything happened exactly as the project manager had said that it would. They guys were on time (even in the bad weather) and they left the property spotless. The work was done on time and while they were working, I hardly knew they were here unless they needed paperwork signed. This is our most recent project with PHRG--we had two separate siding jobs done previously and we've been happy with both since. Any questions that came up after the work was done was addressed immediately and with 100% satisfaction. Happy with our decisions to go with Power Home Remodeling Group.
From beginning to end, the process was flawless. We appreciated the prompt and professional service. Our experience with everyone we interacted with during our roof replacement process was excellent. We recommend them for their very efficient work and exceptional service.
From the first salesman to their quality control personnel, everything about this experience was positive. All workers were beyond professional and kept my house in great condition. They explained everything that was happening and how to make it work for me.
The experience was top drawer from start to finish. The products were exactly as shown, the pre-site visit was thorogh and answered all of our questions. The install team (Lee Stowers and James Davis) were prompt, professional and did a great job with the install and walk through on the window project. We love our new windows (phase one) and are planning to setup the next batch in the fall !! We are big fans and would recomment Power Home remodeling group to anyone !!
PHASE TWO - Got three more windows done and it was another fantastic experience. The windows look great and the install was done on schedule and exceeded our expectations !! We just scheduled PHASE Three (5 new windows) to get started later this month !!
I keep coming back! The Power Home Remodeling Group is just a very professional group of folks from managers, reps, to the workers. I was approached in a box store in NY, and they found me a manager in Maryland. I was skeptical, but it was a perfect match. I started with buying windows, now I have a new roof, and my front door will be in place very soon! I only get what I "really need" all with no pressure from the reps, and they worked with me with the prices.
The various workers are polite and efficient, they leave my house and yard without any sign that they were here, except for the product I purchased. And while the work is great the warranties are better. You get what you pay for, and I feel like I paid for the best, and got it.
This company really does deserve 5 stars.,Everything I must say, was on cue as specified ,the salesmanship,the roof inspector,the work force,as well as the project manager.With the windows we had done 6 years ago with power home remodeling and now the new roof, our house looks like a masterpiece. The workers arrived 15 minutes earlier than scheduled, Which worked out great for everyone. Now we feel more comfortable and secure in our home.They have such a great warranty, that makes us feel more secure. Thank you Power Home Remodeling.
Completely happy with the windows. Excited for our next project on our gutters and doors. Very excellent customer service. Highly recommend this company.
I was scheduled to have an appointment for an estimate with Power yesterday (10/16/12) at 4:30. The appointment was made last week because THEY CALLED ME and asked to come and give an estimate. On Monday night, I received a call saying I needed to confirm the appointment; it seemed like a waste of my time, but I thought, ok, I guess I'll just try to do it as a courtesy to them, even though I feel like they should be the ones trying to make things easier for me. So I called yesterday morning. First I had Jeff, the founding partner, assuming that I have nothing better to do than sit here and listen to him yap: "While I have your attention, let me tell you about a few of our recent accomplishments..." The arrogance! Like his customers all have time to sit around listening to recordings of him bragging about his company! I almost couldn't believe that the guy would have the audacity to waste my time like that. Then the first actual human who answered my call couldn't confirm my appointment, so he forwarded my call to someone else... who also couldn't confirm my appointment. Then after putting me on hold, this second person informed that the people who could confirm my appointment were not available! Unbelievable! This company really thinks its customers have nothing better to do?!? I wasn't asking them for anything, I was just trying to do what they asked me to do, and they made it so difficult that I just cancelled the appointment instead.
I did have my windows replaced by Power in July 2012, and the windows themselves are fine. But I do believe at this point that they were WAY overpriced. I wish we had gone with someone else and saved thousands of dollars. I would never have called them for another estimate; I only agreed to one because they called me and told me that they were going to come and give me some sort of incredible discount. I do not trust them. The salesman Steve who gave us our window estimate was here for four hours and would not stop talking about how awesome the company is and how glad he is to work for them (with some of his personal life interspersed for good measure). He was painful to endure, but we went with them because we thought the product was probably superior. At this point, we regret choosing Power to replace our windows. This company really does put their employees before their customers, and it hurts the customers. If you are considering buying their products and services, please understand ahead of time that they really don't care about you, they only care about keeping their ranking as the best place to work. Don't let them manipulate you into signing a contract without at least getting a few other estimates. Power HRG is a rip-off. I would highly recommend looking elsewhere.
Great company, Michael Klein walked us through all the details in easy to understand terms, and the installation team led by Mike Frank were extremely friendly and thorough.
In dealing with many contractors over the years, with mixed results, Power Home Remodeling Group was prompt, courteous, and efficient at all times. The installers were able to respond well to all of those issues that always come up when you have to take out the old and install the new, in a house that's old to begin with. We are very pleased with the way the new windows have refreshed our home's curb appeal, and we're very excited to have Power Home Remodeling come back soon to install a new garage door. We will recommend to our friends!!!
Everything about the company was fantastic! I had heard their jingles on the radio and seen their commercials but never thought much about them until I saw their set up at a home show. After the free estimate I knew this was going to be a great company to work with and they haven't disappointed. The transferable lifetime warranty and UV protection were key to my decision.
This is a fantastic company. Terrific sales reps that do everything they can to save you money. They also explain everything about the products you are interested in. The installers are very nice and knowledgeable. This was a truly wonderful experience!!! AAA+++
The entire team was very professional with their work from sales, to the preinstall inspection, to the actual installation. We would highly recommend using Power Home Remodeling for windows and doors.
Great experience from the moment the process started. Vinnie made the initial introduction followed by Cody who wrote up the sale and faced some tough questions. John followed up to confirm sales order/ measurements and during installation had a visit from Rob to discuss a small question and that was followed up by Jeff from assurance who . My installers - Luis and co-worker- were quick and neat during the window replacement process. Overall a real professional experience from Power Home and its staff in an industry that can lack follow up and standing behind their work. Highly recommend this company for your next home improvement project.
I would highly recommend Power Home Remodeling Group! Excellent experience throughout the entire process. The initial sales representative was informative without being overbearing. The representative for the in-home consultation was understanding of my needs, wants, and budget, and was able to help me find the right solution for the right price for the immediate needs as well as future home improvement needs. The installation team was prompt, professional, and enjoyable to have in my home. The quality assurance manager that came to inspect the project was well versed in the product line and company mission, and helped me to understand how to care for my improved home. His personalized expertise was of significant comfort to me while considering how, when, and why to continue to improve my home moving forward.
Great people to deal with! Communication was smooth and professional! Met Shane at the Atlantic City Car Auction and he was very friendly and spoke to both my wife and me about the products offered. Patrick came to our house and was very thorough with his presentation. When COVID19 hit, they called (not emailed) us to let us know how they were being affected. Once things lightened up, they were very accomodating and installed the windows and doors when we were comfortable having them come out. There was no pressure that it had to be done by a certain time. The installers were supposed to arrive between 730-1030 AM and showed up a litlle after 800AM. I am very particular about appointments and walked out of two doctors appointments when the wait was excessive. When the installers came, the crew of four was very friendlky and professional, covering furniture and the floors and cleaning up when they were done. Once finished, we walked around to see the work. I pointed a few things out and they jumped to action and took care of everything. Will definitely do business with
I have had all my windows replaced by Power. Very professional job with no problems. everyone is courteous and friendly and I am pleased with the workmanship of the job
Very Happy with the work. Workers were friendly and professional at all times during the installation. Did an amazing job on all my projects., Roofing , Siding and Windows.
I can highly recommend Power Home remodeling, yes they have a long time consuming sales experience, but their product and work ethic are fantastic, I have had them here 3 different times for windows doing 7 at a time and I couldn't be happier with them.
Well Hello, Let me say this. WOW I held then off for five years. Because I was not ready. Till a rep came to door talking about PWR. I let him talk while typing in my name, He look up your already in our system. Yes Every thing fell into place From Sarah all the way To the different crews Gutters crew the letter of first name I think is N or R were great. The window Crew Harry,Shawn Crew they rock. I don't know about every one else working with PWR. This my interaction with then, and it was Fantastic"WOW". Everything they said. DID!,explain in deal tail. I first bump into Power Windows at BJ's. They call and I said No! for five years. Because I said call me next year. Well five years later the work is done. My 5 lite Bow window, upstairs windows very Beautiful. Harry,Shawn Thank You so much. Sincerely Joyice
I just love my windows! Power was on time and the installers were pleasant and very informative. I had asked if they could remove my shutters so I can paint them since they were up on my roof any way. That was not a problem. Power installers took them down and I painted them. They put them right back up for me. Not only are the windows beautiful but my shutters look nice with the new windows. I am so pleased and I will have Power do our downstairs Windows in the future.
We just had a representative from Power visit us. His name is Joshua Greer.. His presentation of Powers service was phenomenal and he didnt pressure us into purchasing. After explaining the new roofing, the new 6" gutter system etc... it was well worth signing a deal with Power, in which we did. I love they way they do the Drip Edge & Ice n Water Sheild for a better roof. I'm so excited, hurry up Power... Looking forward to our new roof and yes new shutters too!!! Then plan to stay with Power to replace our windows. Thank You Joshua Greer..
Great service! Customer service was second-to-none. Every part of the process was well explained. They are thorough, they make sure you are happy with the service and there was never a moment where I felt as though I could not get something clarified. The work they did was excellent and a lifetime warranty is always a good thing.
My experience with PHRG was outstanding from beginning to end. From the coordination between all of the different departments to the professionalism of each person we interacted with, the experience was the best I've ever had with any home remodeling project.
The sales person was very knowledgeable and respectful of all of my concerns with the enormity of the decision I had to make & didnt pressure me into doing something I wasnt comfortable with. The install team led by Dave were fantastic including cleaning up after themselves & always explaining what was going on with the project.
The team ran into a few issues building frames in my daughter's room & having to rip out an existing bay window support structure & re-siding that area, all which was incremental to the job scope & quote, but this top notch company didnt quabble over the extra scope & completed it with $0 additional cost to me in exchange for my patience as the job ran over a full day due to the extra work.
This day in age it's rare to find a company so easy to work with & not looking to squeeze every dime out of their clients. I have some family & friends looking to get windows or roofs or siding done & I will definitely recommend PHRG to them! As a matter of fact, I need to get my doors replaced soon & my home re-sided sometime in the future & no doubt I will be calling on PHRG to do those jobs as well!
We just had a "Lifetime" roof installed. Having done some construction in my younger days, I was quite familiar with what should be done. I'm delighted with the workmanship delivered by the install team and the GAF products used. The team addressed every concern of mine and made sure i was satisfied with the approach they would take to cover those concerns. Just watching them in action shows that they really know this business.
We also had a very pleasant experience with the original salesman who did our inspection and wrote up the estimate. Very professional people.
In 20009 I made one of the best decisions of my life by hiring this company to do a major project on our home. We had EVERY door and window replaced with screens in the house as well as had siding put on the exterior of our home for the first time and had all of our gutters and downpipes replaced. It was a HUGE job! I got a great price due to the size of the job and have not looked back once. We've had a few issues with a piece of the siding blowing off in a bad storm, a window lever not working correctly after a bit and our big kitchen windows this summer had the seals leak causing fogginess. EVERY SINGLE THING we needed fixed was done promptly, efficiently with ease of scheduling and did not cost me a CENT! They replaced the glass in my windows, gave me a new lever and fixed the siding. In the meantime they repaired my sliding glass door screening that my cats had messed up. These issues were normal wear and tear problems and not a reflection on the quality of the products. Power Remodeling is a company that stands behind their products and work- you only pay ONE TIME. I heartily recommend them and if I had another project I would not hesitate to hire them again.
Everyone I worked with durning the entire process was professional and willing to answer all of my questions. I'm extremely happy with how the installation went and with the final product.
Just wanted everyone to know how happy we are with the 'Over The Top Professional Manner' in which Power Home Remodeling installed our new 5 top of the line windows and 2 sliders. From first contact to final inspection. Lifetime Warranty and Gorgeous, Beautiful New Windows.
Great experience from start to finish. Everyone involved in the process of installing our windows was informative and nice. Would definitely recommend.
Just had our roof replaced by powerhouse. The entire experience was very pleasant, from the sales guy who came over and explained everything in detail; pre inspection was done and explained the detail on the day of work. They gave a lifetime warranty on the roof and the labor, meaning that if anything happens to the roof, they come and fix it at no charge. This is also transferable, which is great if we ever decide to sell. The installers were right on time and went over each and every point and help me understand the installation. The crew also helped me fix a broken soffit. The only downside is that it is pricier than a traditional roofer. But, hey lifetime warranty!. Also there were so many managers which made be little confused and would have appreciated the presence of a project manager at the end of the work
everyone was so thorough, no surprises on what was going to happen. the installation went really smooth, the installers themselves were excellent. i haven't had this great of an experience to date and thought all i had in the past was great experiences. i would absolutely use or recommend power the experience has been fantastic!
Extremely satisfied customer!! Will have More work done by them. Great, friendly staff who are all knowledgeable about the entire process on every project. Highly Recommend!
Let me be clear, we did not buy windows from this company, I am rating the up-front sales procedure. Salesman comes to our house and informs us that another person was to have been there but due to scheduling that person could not make it. "Lucky" for us the person that showed up was the "instructor" for wanna-be salespeople in the company. I was impressed with the presentation, it was very thorough, and by that I mean 2.5 hours worth. That was good and bad, but during the conversation we were shown a map of jobs in our area and promised addresses of some jobs in the neighborhood that we could contact. After he left (we weren't signing any paperwork this trip) we realized that we never got the addresses so I contacted the company the next day. Strike one - I could not talk to the gentleman who was at our house or send him an email. Strike two - No one got back to me with the addresses/contact info. I requested. Strike three - after asking for references again I was told they could not provide due to privacy. Sorry, but with all the window companies and installers out there, if you can't provide references you shouldn't be allowed to have a license. Thanks to Power HRG for making the window buying process a lot easier by shortening my list.
I was most impressed with Mike McLeroy's professional presentation. The materials that Power uses were amazing. This is an Honest and Outstanding Company. I can't wait to get my new roof!
Power sells mediocre doors and windows at exorbitant prices. They will waste 3-4 hours hard-selling you on the merits of their customer service. They think if their service is above-average, they can overcharge for a product. Their service is average at best, pre-install, and horrendous post-install. Here's my experience:
$3000 for a back door (Equivalent to $1000 from anyone else) Wrong door was installed. They sold me on their fancy window technology, which my door is missing, which is a bait-and-switch. The wrong hardware was installed on my door, twice (fix was wrong too).
I think they're a multilevel marketing firm that happens to sell windows and doors. Quality products don't require so much effort to sell.
EDIT: After 18 months, the trim around the base of the door is swollen and mildewed because of inadequate sealing during install. These guys are the worst.
We have been very pleased with the work done by Power. They are also very nice and tidy. Great at explaining things and what needs to be done. We have used them twice for doors and windows, and they will do our roof as well.