As a long time Hyatt stayer, Park Hyatt in Canberra is one of the more impressive properties available in the Hyatt portfolio. If you are after a weekend away or in Canberra for business, I would highly recommend the Park Hyatt to anyone
The blandly-modern outside is deceptive, inside this hotel is a stylish art-deco theme with 1920's style furnishings and features in evidence. The rooms are pleasantly large and quiet and the staff attentive and helpful.
The spa and fitness centre on-site is reasonable, and the high teas and breakfasts very good. Worth the trip out!
Overly expensive for service that forgot key items after waiting a long time and needed to be reminded.
Quite simply a beautiful hotel with a lot of harm and exceptional staff.
Lovely hotel. A bit dated. Also managed to have no doorman to help with doors / bags on check in and check out. Bht of course there was when I entered and exitdd the hotel at other times.
I went for morning tea to celebrate friends birthdays. The place was lovely and inviting. The food and drinks were well priced for an establishment like this. However, I thought that there was not a great deal to choose from for a morning tea. I had scoones and tea. 3 scoones were nice but I think that 2 would have been enough.
Could not be more friendly and the service is great
As always exceptional service in a beautiful setting.
I always stay at the Hyatt when I come to Canberra. Its classical architecture, central location and excellent service always lead to a wonderful stay. Its been a while since I have been to Canberra and I am thinking of a trip just to share this experience with the love of my life. Thanks Hyatt
Had an amazing high tea here with the most exceptional food! High recommend holding your events here if the budget allows.
Also enjoyed a wonderful buffet breakfast here with a work team - the usual amazing standard of a five star hotel buffet, with the additional yummies of many great pastries.
Staff are very helpful and the pageboys have great outfits :)
Great facilities. Staff fantastic. Food very good.
The canberra room was just beautiful. The staff were friendly and helpful. The food at the event was of great quality.
Had a great time, service was quite slow but overall no problems. Great food!
While I haven't stayed in the rooms the food is wonderful and the hotel's reputation precedes it
I have stayed at the Hyatt for two nights from 6/2019.... the room was very nice however I feel it was overpriced... my personal opinion
The occasion was my daughters wedding... so far so good... all was paid by my daughter and her husband... many thanks for that
On check in I was asked for my bank card as a security... fair enough
I informed the reception of the payment arrangements they confirmed
On the check out I was told that all payment was taken care of by the newlyweds suit
Came home and on checking my banking i discovered that I was charged full price on check in.... they DOUBLE CHARGED my room
I call and was told it will be 5 days to reverse the charges.... not good enough since I SHOULD NOT be charged in the first place
Today 8 days later the money is still not in my account!!!!
Not happy... will not be staying with them again
Check your bank details if you don t want nasty surprises
NOT RECOMMENDED!!!!
Sorry
Wonderful foam relaxed afternoon with coffee and cakes.
Sat down made an order, half an hour later nothing came to our table. They had not made an order for us from the beginning. Bad service. I used to love the place, now I won't go back again.
The only place in Canberra for the ultimate in customer service. Highly recommended.
Always stay here when in Canberra. Great amenities, excellent staff, and great location.
Good, clean. Would have been nicer if the sauna was warmer
Private birthday party food exemplary wines and beers great service perfect band great
Stayed at the Hyatt Hotel Canberra from hearing recommendations. The hotel grounds and public areas are lovely - especially the afternoon tea area. But the King room wasn't quite up to scratch, for a top notch hotel, charging $300+/night.
The desk/furniture was chipped, carpet dated and old, and no USB chargers in the room. The bathrooms are also dated - to the point where the marble floor tiles are being stained and rusting. Not a good look for when you're in the shower to have rusting areas near your feet. Also, underground parking is an additional $25/day.
Good points - the location is great, and very peaceful. The shower head and water pressure is great, and the staff are all very helpful and enthusiastic. Nice shampoo/conditioner.
I understand this is an older luxe historic hotel, but for the prices being charged - the rooms should definitely be updated and brought to what is expected from a Hyatt luxe hotel.
If you like the historic hotels, and don't mind a slightly dilapidated splendour - this hotel may be for you.
As splendid as expected.this place has a feeling of grandeur.
The best hotel in Canberra. Delicious food and great ambiance. Service is always excellent. Especially from Brave and the team. Always is a great place to go
Beautiful grounds. Didn't enjoy the light music playing in the hallways so early on a Sunday morning. I could hear it in my room.
Very pricey...
Amazing room, impeccable service, central to canberra sights.
First class service all the time, delightful building to explore
Nice and reliable quality. Not the most modern but dependable.
We were treated like royalty. Well worth the money for the stay.
Was a fantastic meeting point for Balloons Aloft. Very central
My experience here was great! It was my first time staying at a Hyatt and I was impressed. The marble floors were beautiful and like mirrors, they were so clean. The concierge service was excellent. The pool, spa and sauna room was a bit of a walk away; across the parking lot, but they were very nicely arranged and clean. In the evening we treated ourselves to the seafood buffet in the hotel. It was truly amazing. The pile of food that was in the buffet was fabulous and to top it off, a massive dessert spread was across the room just waiting for you. In the hotel room, the bathroom ta ceiling to floor marble. Just beautiful.
No seating inside, between high tea sessions, all booked out for next high tea, disappointing experience
Went for high tea. Service was pleasant and professional. The food was very nice with a good range of savoury offerings. The desserts were excellent, but some were very sweet. The buffet style worked well, however it does encourage over eating and food wastage which is always on the back of my mind when attending all you can eat places and seeing many overweight people in the room who are consuming more than they should
Staff were very professional and friendly. Place was nice and clean. Loved it, will definitely come again!
Stunning hotel! Gods services and room's facilities are fabulous. I love the bathroom, spacious and fancy.
Great !!! Ideal spot for celebrating a special occasion
Every thing was perfect.. thank you for the warm customer service
Classic decor and friendly professional staff. Hyatt is definitely the best in Canberra!
We visited for high tea and to celebrate my little ones first birthday.
Slow service initially but once someone finally acknowledged we were there, the service was consistent and pleasant.
Great range of food, desserts and teas.
Best hotel in Canberra. Anywhere else is a disappointment.
The hospitality was superb and the food was delicious.
Love the afternoon tea here! My third one now, and they never disappoint.
A highlight for me when I'm visiting the area.
A fantastic feeling like you have just stepped into the 1920's or 30's. Well appointed rooms with all the mod cons. Bring a football to play touch in the over sized bathroom.
Excellent hotel, old school charm and impeccable food, even in room service.
Don t stay here unless your wealthy enough to temporarily pay double!
What I mean by this is Hyatt WILL do pre-authorisation for whatever your cost is AS WELL as billing you.
I stayed here on the 22nd for $258.32 and the cost was subtracted from my account the next day. However at the same time they held a balance of $301.87 from my account.
Now a week later this money still has not been returned to my account.
If you are on a low income and/or don t have spare cash to have held , then I suggest you try another hotel.
Novotel isn t too far up the road and I know they don t do pre-authorisations for 7+ days!
Located close to both the old and new parliament houses. The rooms are of good size and high standards. Staff are friendly, courteous and professional. The older original part of the hotel is a wonderful example of architecture from it's period and is a delight to the eye whilst the newer wings compliment the old but with a modern luxurious feel.
Lifts were not working staff were not interested in assisting us
Exceptional service in the Promenade by Stewart. Food was amazing, service was on point. Seafood share tower and share steak was a highlight. Room was spacious and very well appointed. The overall feeling of this place is elevated by the stunning art deco decor. We just loved it and enjoyed our 5 star experience.
Reasonable selection of desserts, staff are nice and ambience is good.
Came for an engagement (held in the Canberra room) and it was beautiful. The food was amazing. The bar on the other side of the hotel was nice, but way over priced.
Staff were very helpful and friendly. Enjoyed a lovely glass of red (local, of course) while listening to the piano. What a lovely way to spend some time on Sunday afternoon.
Always a pleasure to visit and dine at the hotel. Great food and service.
My favourite hotel in Canberra. Comfortable, friendly, great location and a very good staff.
Hyatt Hotel Canberra, a lovely reminder of how good service, manners & attention to detail enhances an experience.
I liked the main hallway that went through then entire building. I felt as if I was always out in the open. The lunch I had there was wonderfully made and it was a shame I got sp full as I wasn't able to try everything on the menu.
Great atmosphere but was very disappointed with the quality and range of good offered in the buffet. I've genuinely had a better meal at Sizzler.
Sensational. Very nice rooms with plenty of space. Bathrooms a highlight with very large mirrors. Hotel facilities were first rate as were the many quiet meeting areas scattered around the premises. Service was friendly and fast. Even the restaurant is great... There's not much to dislike here.
I have been here many times for High Tea. Music evenings, weddings and birthdays
Devonshire teas etc. Wall to wall client focused service. Not all that expensive
Attended a professional event. Catering and service from Hyatt staff were amazing.
Thanks Hyatt for standing up for free speech . Not only are you a fabulous hotel but you have my loyal custom
The quality of the food in restaurant is not good and very expensive.
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