I have stayed at the Hyatt for two nights from 6/2...

I have stayed at the Hyatt for two nights from 6/2019.... the room was very nice however I feel it was overpriced... my personal opinion
The occasion was my daughters wedding... so far so good... all was paid by my daughter and her husband... many thanks for that
On check in I was asked for my bank card as a security... fair enough
I informed the reception of the payment arrangements they confirmed
On the check out I was told that all payment was taken care of by the newlyweds suit
Came home and on checking my banking i discovered that I was charged full price on check in.... they DOUBLE CHARGED my room
I call and was told it will be 5 days to reverse the charges.... not good enough since I SHOULD NOT be charged in the first place
Today 8 days later the money is still not in my account!!!!
Not happy... will not be staying with them again
Check your bank details if you don t want nasty surprises
NOT RECOMMENDED!!!!
Sorry