W

Stayed at the Hyatt Hotel Canberra from hearing re...

Stayed at the Hyatt Hotel Canberra from hearing recommendations. The hotel grounds and public areas are lovely - especially the afternoon tea area. But the King room wasn't quite up to scratch, for a top notch hotel, charging $300+/night.

The desk/furniture was chipped, carpet dated and old, and no USB chargers in the room. The bathrooms are also dated - to the point where the marble floor tiles are being stained and rusting. Not a good look for when you're in the shower to have rusting areas near your feet. Also, underground parking is an additional $25/day.

Good points - the location is great, and very peaceful. The shower head and water pressure is great, and the staff are all very helpful and enthusiastic. Nice shampoo/conditioner.

I understand this is an older luxe historic hotel, but for the prices being charged - the rooms should definitely be updated and brought to what is expected from a Hyatt luxe hotel.

If you like the historic hotels, and don't mind a slightly dilapidated splendour - this hotel may be for you.

Comments:

No comments